Deluxe Cellar Triple Room | Sengetøy av topp kvalitet, dundyner, minibar og safe på rommet

Anmeldelser av The Highland House

3.5 out of 5
The Highland House
Nieuwe nieuwstraat 17, Amsterdam

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 222 av totalt 313 anmeldelser." "
Rangering på 8 − Bra. 66 av totalt 313 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 313 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 313 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 313 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Herdis

Bodde her 3 netter i november 2022
Svar fra The Highland House Team den 29. nov. 2022
Dear Mr. Brekke,Thank you for giving us your feedback and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,The Highland House Team

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Tiny(!) hotel with friendly staff
Location is great, right in the middle of Amsterdam. Very friendly and helpful staff. The hotel itself is tiny with very steep, narrow stairs and small rooms. Many of the rooms feel suffocating as the walls are painted dark and with very little natural light. More expensive than competitors in regards of value for your money.
Bodde her 2 netter i september 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel and staff, clean rooms with comfy beds
Bodde her 3 netter i februar 2020
Svar fra Front desk den 14. feb. 2020
Dear guest, Thank you very much for your review, they are highly appreciated. We are glad you found our staff nice! Kind regards, The Highland House team.

10/10 – Utmerket

Hege

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotell
Stort rom, med separat bad og WC. Virket rent og nytt. Gode senger (og mye puter). Hyggelig og hjelpsom betjening. Bra Wi fi. Ikke frokost, men kaffe og vann på rommet.
Svar fra Marina den 12. mai 2018
Thank you very much for your kind words and for taking the time to give us such nice feedback. We hope to welcome you again soon! Kind Regards, Highland House Team.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vår beste hotellopplevelse
Oppholdet vårt på The Highland House var et av de beste hotelloppholdene vi har hatt! En ukes tid før ankomst mottar vi melding fra hotellet som ønsker oss velkommen og tilbyr å hjelpe oss med alle spørsmål vi har. Ved ankomst blir vi møtt av en superhyggelig jente som sjekker oss inn og viser oss til rommet vårt. Hotellet har kun 12 rom, og vi føler at vi er en gjest hos noen, ikke bare en ugjenkjennelig hotellgjest. Hotellet ble totalrenovert i 2017 og rommene, som alle har et unikt tema, holder høy standard. Merk at de fleste rom har bad uten dør, og toalett for seg selv. Det er ingen resepsjon på hotellet, men heller en slags kjøkkenkrok ved inngangen, hvor de ansatte gjerne slår av en prat med deg rundt det store bordet. De virker virkelig interessert i deg, og hjelper deg med tips til steder å gå, se og spise. Vegg i vegg er det sykkelutleie, med gode sykler du kan leie så lenge du vil. Da er det veldig enkelt å komme seg rundt i byen. Reiser vi tilbake til Amsterdam vil vi definitivt bo her igjen, uten tvil. Bare hotellet i seg selv er verdt en tur til Amsterdam!
Bodde her 3 netter i januar 2018
Svar fra The Highland House Team den 1. feb. 2018
Dear, No words can describe how happy you comments make us! We had a great pleasure on having you here and our doors are always open for the next time you come to Amsterdam. Kind reagards, The Highland House Team

10/10 – Utmerket

Jeanette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2017

10/10 – Utmerket

Monica

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Aichane den 22. apr. 2024
Dear Monica, Wow, 10 out of 10 - that is fantastic to hear! Thank you for choosing the Highland House. Creating a seamless travel experience is our priority and your perfect rating lets us know we have achieved that!It would be our greatest pleasure to welcome you again in the near future and until then, please do not hesitate to recommend us to your family and friends.Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful night’s stay at The Highland House! The staff was welcoming, friendly and very helpful! We slept well on very comfortable beds. The room was clean, well decorated and we appreciated the free coffee, tea and water. They also gave us a free bottle of Prosecco for staying in the wine cellar room! Very kind! Would definitely recommend!
Bodde her 1 natt i april 2024
Svar fra Aichane den 20. apr. 2024
Dear Stephanie, There is no better compliment than a perfect 10/10 and our guests appreciation of our team so thank you so much.We are delighted that you were impressed by the cleanliness of your well decorated room and that you slept well on the comfortable beds - nothing beats a good night sleep! On behalf of everyone working here at the Highland House, thank you for your glowing recommendation and we all can’t wait to welcome you back again soon! Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Martha

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was wonderful. The staff was very friendly and helpful when we had any questions. Loved the breakfast buffet option. The food was great. The rooms were amazing too. Loved the different themed rooms. The beds were very comfortable and had all the amenities needed such as hair dryer and coffee maker. Would definitely stay here again and highly recommend this place. Nice and cozy stay.
Bodde her 2 netter i mars 2024
Svar fra Aichane den 7. apr. 2024
Dear Martha, What an honour it is to achieve this outstanding 10 out of 10 rating from you and to learn that your stay at the Highland House was nice and cozy. I am delighted that you appreciated the professional service my amazing team provided as well as our themed rooms and their unique amenities. Fantastic that you will come back to us in the future and I want to thank you for your glowing recommendation - this means the world to us! Until next time,Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 7 netter i januar 2024
Svar fra Aichane Agut, Location Manager den 24. feb. 2024
Dear Susan, Thank you for your incredible 10 out of 10 rating. We are absolutely thrilled that you loved your stay at the Highland House and hope that our location in the heart of Amsterdam, as well as our comfortable accommodation, contributed to your high marks. Please come back soon and it would be great if you could share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Hou-Yu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is centrally located and the staff are super helpful. We would definitely recommend it to anybody travelling to Amsterdam 🎉
Bodde her 3 netter i februar 2024
Svar fra Aichane Agut, Location Manager den 24. feb. 2024
Dear Hou-Yu, Thank you so much for this outstanding review and the 10/10 rating following your visit to the Highland House. It makes me proud that you appreciated my amazing team who love what they do and who go above and beyond to ensure our guests happiness. As you well noted, we have an excellent location, which is within walking distance of most of Amsterdam's tourist attractions, shopping areas, fantastic eateries and nightlife. Your recommendation means the world to us and I hope to have the pleasure of welcoming you back again many more times. Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent family room - loved all the little amenities - the complimentary Prosecco was a hit with my wife. The staff were very friendly and helpful. Great location to explore the city. Perhaps the wardrobe space was a little small for a family of 4. But I’d definitely book here again. Thanks
Bodde her 3 netter i februar 2024
Svar fra Aichane Agut, Location Manager den 24. feb. 2024
Dear Paul, Thank you for this perfect 10 out of 10 rating following your visit to the Highland House. We are delighted that our team made a great impression on you and that you loved your room. As you well noted, we have an excellent location, within walking distance of most of Amsterdam's tourist attractions. Fantastic that you will come back to us; we will be here waiting for you! Until next time, Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

sedat

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Aichane den 26. jan. 2024
Dear Sedat, What an honour it is to achieve this wonderful 10/10 rating from you for your recent visit to the Highland House. We are delighted that you truly enjoyed your stay with us and we hope to welcome you back again soon. In the meantime, please do tell your friends and family all about us! Warm regards, Aichane Agut, Location Manager

6/10 – Grei

Gabriel og Beirut

Bodde her 1 natt i november 2023
Svar fra Aichane den 12. des. 2023
Dear Gabriel, Thank you for your recent visit to the Highland House in Amsterdam. We are pleased to hear that overall you enjoyed your time with us although we always appreciate knowing what we did well and what we could have improved upon. It was lovely having you and we hope to welcome you back again in the future. Kind regards, Aichane Agut, Location Manager

10/10 – Utmerket

Jamil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Highland House is a quiet respite from the adjacent bustling shopping areas.
Bodde her 3 netter i oktober 2023
Svar fra Aichane den 2. nov. 2023
Dear Jamil, Thank you for taking the time to review your stay with us and for your perfect 10/10 score - this really is appreciated. We are delighted that you were impressed by the cleanliness of our property and that our friendly team made such a great impression - they will be thrilled when we pass on your compliments. We agree that we have an excellent location in the heart of Amsterdam and within walking distance of the Amsterdam’s main shopping district. On behalf of all of us here at the Highland House, please come back soon and don’t forget to recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Teresa og Sherwood Park

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in the Garage room. The room was a very nice size considering that rooms in Europe are generally smaller than those we are used to in North America. All of the amenities we needed were provided, the mini bar was well stocked, and the turn down service was lovely.
Bodde her 5 netter i oktober 2023
Svar fra Aichane den 10. nov. 2023
Dear Teresa, Thank you so much for this generous 10/10 rating and we are happy that you loved the service we provided. We are delighted that we managed to meet your expectations and that you enjoyed the room that we accommodated you in - the Garage. We hope to have the pleasure of welcoming you back at the Highland House next time your travels take you back to Amsterdam and we trust that you will share your experience with your family and friends. Warm regards, Aichane Agut, Location Manager

8/10 – Bra

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Aichane den 9. okt. 2023
Dear Andrew, Thanks for taking the time to leave a review on this platform and I am excited to see that you thoroughly enjoyed your stay here at the Highland House. It is great that you were impressed by the cleanliness of our property and that you loved the service my team provided. I am also happy that the facilities of our hotel and the comfort of your room has met your expectations. Please come back soon and don’t forget to tell your family and friends all about us! Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

pamela

Reiste med en gruppe
Likte: Fasiliteter
Fantastic hotel in the center of the city. This property is walking distance from everything you would want to explore during your visit to Amsterdam. Hotel staff were super friendly and helpful.
Bodde her 3 netter i september 2023
Svar fra Aichane den 17. sep. 2023
Dear Pamela, Thank you for taking time out of your day to provide this 5-star review with the Expedia online travel community!We are delighted that our friendly team made a great impression on you and we agree that we have an amazing city centre location in the heart of Amsterdam and within walking distance of all the main tourist attractions. On behalf of all of us here at the Highland House, please come back soon and we trust that you will share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Aichane den 26. aug. 2023
Greetings from downtown Amsterdam! It was our pleasure hosting you and we are delighted that we managed to meet or even exceed your expectations. We would like to thank you for your lovely 10/10 rating and our team here at the Highland House is looking forward to see you again soon. In the meantime, it would be wonderful if you could recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager**Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

6/10 – Grei

masamine

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 2 netter i august 2023
Svar fra Aichane den 24. aug. 2023
Dear Masamine,Thank you for your recent visit to the Highland House. We trust that you enjoyed your time with us, although it would have been lovely to hear what we did well and what we could have improved upon. Feedback from our guests is so important to us as it is from you that we learn and improve.It has been our pleasure to be of service to you and we look forward to welcoming you back again.Kind regards,Aichane Agut, Location Manager**Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Caroline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, modern and central hotel. The staff was great as well - very helpful and fast & easy check-in process. We'll definitely stay again, thank you!
Bodde her 2 netter i august 2023
Svar fra Aichane den 23. aug. 2023
Dear Caroline, Greetings from the Highland House where we really do appreciate this 5 star review, this means that you had a wonderful experience with us which is great to hear. Thank you for highlighting the super team that we have working here as they really are a true asset to us and the reason why many of our guests return to us. We are delighted that our cleaning standards has met your expectations as well our excellent location in the heart of Amsterdam. It is fantastic that you will come back to us, we will be here waiting for you! Until next time, Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

6/10 – Grei

JT og Hamburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023
Svar fra Aichane den 23. aug. 2023
Dear JT, Thank you for your recent stay at the Highland House. We are happy to learn that overall you enjoyed your time with us although we always appreciate knowing what we did well and what we could have done better.. Thank you once again for being our guest and we hope to see you again in the near future. Kind regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Beth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amsterdam Trip
The Highland House is the best Hotel I have stayed at in a long time! The rooms are very clean, very unique and the staff is amazing.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel très sympa et très bien situé
Chambre « garage »
Chambre « musique »
Chambre « musique »
Bodde her 3 netter i juli 2023
Svar fra Aichane den 23. juli 2023
Dear Julie, What an honour it is to achieve a 10/10 rating from you for your recent visit to The Highland House. Thank you for sharing these lovely pictures and we are glad that you loved our wonderful city centre location in the heart of Amsterdam, close to Dam Square and within walking distance of all Amsterdam's major tourist attractions. Please do recommend us to your friends and family and we hope that it will not be too long before we are able to welcome you back. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the themed rooms, closeness to the middle of the city, restaraunts and attractions.
Bodde her 2 netter i juli 2023
Svar fra Aichane den 11. juli 2023
Dear Adam, What a pleasure it was to read your kind words regarding your recent visit to the Highland House and thank you for the perfect 5 star rating! I am delighted to see that you loved our themed rooms with their unique amenities and also our wonderful city centre location which is within walking distance of all major tourist attractions, restaurants, shops and nightlife. I hope to see you again soon and trust that you will recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager. **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Erik

Forretningsreisende
Great boutique hotel in very central location. The staff was extremely helpful and attentive. Very much enjoyed my stay.
Bodde her 1 natt i juli 2023
Svar fra Aichane den 7. juli 2023
Dear Erik, On behalf of all of us here at the Highland House, thank you for being our guest and we are delighted that you enjoyed your stay very much. It is nice to know that our friendly team took good care of you and we agree that we have a great location in the heart of Amsterdam and within walking distance of everything that this city has to offer. We hope you will come back and see us again and please do recommend us to your friends and family as it would be a pleasure to see them also. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Lasse Riis

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super ophold!
Kan helt sikkert anbefales, lå super godt - flot værelse (vi boede i vin kælderen), venligt personale og komforten var virkelig god. Det eneste jeg kunne sætte en finger på, var at der var en anelse fugtigt på værelset, men nu var det jo også i en kælder (uden vindue).
Bodde her 3 netter i juni 2023
Svar fra Aichane den 19. juni 2023
Dear Lasse, Thank you for choosing to stay with us here at The Highland House and for highlighting the incredible team that we have working here - they really are a true asset to us. It is so nice to know that you really liked your room and we agree that we have a wonderful city centre location in the heart of Amsterdam, close to Dam Square, Central Station and within walking distance of all Amsterdam's major tourist attractions. We are thrilled by the perfect 10/10 rating and your glowing recommendation, this means the world to us. We hope to have the pleasure of welcoming you back many more times. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**

10/10 – Utmerket

Carrie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a gem of a small boutique hotel. In traditional Dutch fashion it is small but our room, the Game Room, was spacious and the hotel had an elevator.
Bodde her 4 netter i mai 2023
Svar fra Aichane den 9. mai 2023
Dear Carrie, Thank you very much for awarding The Highland House with a five-star review! We agree that our hotel is a gem in the heart of Amsterdam. It is so nice to know that you appreciated your spacious game themed room and even our elevator. It was an absolute pleasure serving you and I hope that you will come back and see us again soon. In the meantime, please feel free to recommend us to your friends and family. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine*

10/10 – Utmerket

Candis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hermosas habitaciones excelente ubicación
Bodde her 1 natt i april 2023
Svar fra The Highland House Team den 24. apr. 2023
Dear Mr./Mrs. Luis,Thank you for sharing a review of your recent experience. Our team here at The Highland House is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kind regards,

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff, beautiful room Nice location
Bodde her 1 natt i mars 2023
Svar fra The Highland House Team den 2. apr. 2023
Dear Mrs. Skotniski, Thank you for providing feedback on your recent experience at The Highland House. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Best regards, The Highland House Team

8/10 – Bra

Syreeta

Bodde her 2 netter i mars 2023
Svar fra The Highland House Team den 30. mars 2023
Dear Mrs. Charles-cole,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort. It gives us great pleasure to read that you have enjoyed your stay with us. Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Best regards,

10/10 – Utmerket

Catherine

Bodde her 3 netter i februar 2023
Svar fra The Highland House Team den 16. feb. 2023
Dear Mrs. Lancia,On behalf of the entire team, we would like to sincerely thank you for your rating of ten stars!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind regards,

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quirky little hotel, nice and clean each room is theme based. Nice and friendly staff and is centrally based for loads of hotels and attractions. Hotel is on a quiet side street and a 3-4 minute walk from Amsterdam Centraal Train station.
Bodde her 4 netter i februar 2023
Svar fra The Highland House Team den 13. feb. 2023
Dear Mr. Boardman,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort.It gives us great pleasure to read that you have enjoyed your stay with us and that our staff made your stay pleasant.Your review is of great importance to us, and this allows us to improve our service and standard. We are looking forward to seeing you soon. Best regards,

6/10 – Grei

Matthew

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Would not recommend for a business trip
No staff past 11pm means guests run around as they feel all night slamming doors and making noise. If you’re looking for a hotel which is not a high end hostel. If your on business try the M Gallery close by where you’ll get a good sleep.
Bodde her 1 natt i januar 2023
Svar fra The Highland House Team den 1. feb. 2023
Dear Mr. Francis,We appreciate you for taking the time to leave a comment and feedback on your stay, and we apologize to hear about your experience. Indeed, our hotel information is transparent and visible to everyone before making the reservation. Yet, we hold ourselves to the highest standards so of course, we have addressed this issue. Thank you again for your valuable feedback. We hope you will give us another chance to prove ourselves sometime soon.Best regards,

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
No space
An extremly small room for 3. And there was no sink in the toilet. Which is pretty nasty. Minimal space for storage or just to put your things since it was a room for 3.
Bodde her 3 netter i januar 2023
Svar fra The Highland House Team den 31. jan. 2023
Dear guest,Thank you for leaving us feedback about your stay.We are sad to hear that you did not fully enjoy your stay with us! Indeed, we always encourage our guests to advise us of any issues or complaints during their stay with us, in this way we still have an opportunity in order to make things right before you leave our hotel. Our team members are always available to assist you, by dialing 9 from the room. Kindest regards,

10/10 – Utmerket

Danielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schoon en frisse kamer. Leuk personeel en en top locatie.
Svar fra Het Highland House-team den 11. jan. 2023
Geachte mevrouw Schuurman,Bedankt voor het delen van een review van uw recente ervaring. Ons team hier bij The Highland House doet er alles aan om klantenservice van hoge kwaliteit te bieden, en we zijn verheugd te horen dat we een goede indruk op u hebben gemaakt. We hopen dat je ons snel weer bezoekt.Vriendelijke groeten,

10/10 – Utmerket

Valerie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A l’arrivée, la charmante réceptionniste propose du thé ou café pour nous réchauffer… La literie est fantastique !! Attention bémol pour le petit déjeuner ne se prend pas au sein de l’établissement… si vous n’êtes pas du matin comme mon époux et bien vous loupe votre petit déjeuner.. on aurait pas du le payer d’avance ..
Bodde her 2 netter i januar 2023
Svar fra ed den 11. jan. 2023
Dear Mr/s. Valerie,Thank you for your review regarding your recent visit to our hotel. Feedback is important to us and will help us to continuously monitor our consistency and improvement pointsFinally, we will be happy to welcoming you as our guest in the futureWith kind regards,Eddy (Night Reception Hotel Sint Nicolaas)

10/10 – Utmerket

Sarfraz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A little gem with everything in walking distance..
Excellent location with all the attractions within walking distance. Get your day started at the coffeeshop across the road from the hotel. Great place to unwind at the end of the day too. Rooms are clean, modern and have a chic vibe. A little on the small side, we stayed in 'The Den' but I think balanced with affordability. There is some construction on the approach street but you'll be fine. Great shopping is a few steps away along with most eateries within 10-15mins walking distance. Check in / out was smooth no complaints really.
Bodde her 3 netter i november 2022
Svar fra The Highland House Team den 10. jan. 2023
Dear Mr. Khan,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,

8/10 – Bra

Rodrigo

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and great staff
Svar fra The Highland House Team den 7. jan. 2023
Dear Mr. Izurieta,Thank you for your stay at The Highland House Hotel and for leaving a review. We appreciate your time and effort.It gives us great pleasure to read that you have enjoyed your stay with us!Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Looking forward to seeing you soon. Best regards,

8/10 – Bra

Murray

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very convenient location.
Very convenient location to tour Amsterdam, close to restaurants and Central Station for transfer to/from Schiphol Airport. Staff was very accommodating and friendly. Cleaners just needed a little wake up call.
Bodde her 3 netter i desember 2022
Svar fra The Highland House Team. den 19. des. 2022
Dear Mr. Murray,Thank you for sharing your review. We value feedback of all guests which helps us to improve our services and facilities. I will share your feedback with the relevant department who will look into where to possibly improve. We do hope to welcome you back! All the best. Kindest regards,

10/10 – Utmerket

Samuel

Bodde her 1 natt i november 2022
Svar fra The Highland House Team den 1. des. 2022
Dear Mr. Price,Thank you for your stay at The Highland House Hotel and for leaving us an excellent review. We appreciate your time and effort.It gives us great pleasure reading that you have enjoyed your stay with us!Your review is of great importance to us, while this gives us the possibility to improve our service and standard. Looking forward to seeing you soon. Best regards,

10/10 – Utmerket

Asha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022
Svar fra Highland House Team den 18. nov. 2022
Dear Mrs. Asha,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Warmest regards,The Highland House Team

8/10 – Bra

SUSANA

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel muy céntrico y bien comunicado. Habitación muy tranquila, cómoda y con un bonito diseño. El personal es muy amable.
Svar fra The Highland House Team den 3. nov. 2022
Dear Mrs. Collado Dalda, Thank you for sharing a review of your recent experience. Our team here at The Highland House is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kind regards,The Highland House Team

6/10 – Grei

Hannah Amy

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
- central location, but this meant you were on the Main street, with a lot going on, and perhaps the less nice part of Amsterdam. - bathroom was very modern and stylish - all bedrooms have a them, but I personally feel this cheapened the room. For example, we had a a large dusty metal washing cart and a large sticker decal on our wall, that we felt really took away from the style and cheapened the feel of the room. - very comfortable bed. - room tidied every day, with fresh towels and bed made - unfortunately, for a variety of reasons and based on several staff members, the front of house staff were often rude, condescending and just very unpleasant to deal with. - not one drawer in the room, just one very small, short wardrobe and two very low shelves (had to kneel on floor) to store your belongings in
Bodde her 3 netter i oktober 2022
Svar fra Highland House Team den 31. okt. 2022
Dear Mrs. Amy,We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,

8/10 – Bra

Jeff

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Charming and Stylish Digs
Well appointed room in a convenient location. Staff was knowledgable and friendly. Room was spotless and provided every ammenity needed for a short stay.
Comfortable Bed
Seperate enclosed loo from bathroom shower and sink area.
The Game Room Theme.
Spotless Bathroom
Bodde her 1 natt i oktober 2022
Svar fra ed den 17. okt. 2022
Good morning Mr. Jeff,Thank you for your review regarding your recent visit to our hotel. Feedback is important to us and will help us to continuously monitor our consistency and improvement pointsFinally, we will be happy to welcome you as our guest in the futureWith kind regards,Eddy (Night Reception Hotel Sint Nicolaas)

10/10 – Utmerket

Elad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022
Svar fra Izabela Filipovic, Assistant Hotel Manager den 10. okt. 2022
Dear Mr./Mrs. On behalf of the entire team, we would like to sincerely thank you for your rating of five stars!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind Regards,The Highland House Team

10/10 – Utmerket

Daniel m

Bodde her 1 natt i oktober 2022
Svar fra Highland House Team den 8. okt. 2022
Dear Mr. Daniel,On behalf of the entire team, we would like to sincerely thank you for your rating of 10/10!Such a high rating can only mean an incredible compliment to the team’s effort and we will make sure to share it with them. It would be our pleasure to welcome you back again in the near future!Kind regards,Highland House Team

8/10 – Bra

Pui Man Lydia

Bodde her 2 netter i september 2022
Svar fra Izabela Filipovic, Assistant Hotel Manager den 28. sep. 2022
Dear Mr./Mrs. Pui Man,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to reach back to us! Kind Regards,