Spa

Anmeldelser av Steigenberger Airport Hotel Amsterdam

4 out of 5
Steigenberger Airport Hotel Amsterdam
Stationsplein ZW 951, Schiphol

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 600 av totalt 1010 anmeldelser." "
Rangering på 8 − Bra. 266 av totalt 1010 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1010 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1010 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1010 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Arve

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Erwin Bruyn den 29. feb. 2024
Dear Arve,Thank you for taking the time to share your experience with us.Your positive score is very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

6/10 – Grei

kristian

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Ok hotel 15 min fra terminalen
Man må ta gratisbuss fra terminalen i underkant av 15 min. Bussen kom ikke da vi skulle dra til hotellet, selv om vi stod på rett plass til rett tid. Mistenker i ettertid at den stoppet på andre siden av veien pga mye trafikk og folk. Måtte ta taxi til Euro 37.-. Deilig sengetøy, men varmt på rommet. Jeg fant ikke noe justering på luft.
Bodde her 1 natt i januar 2024
Svar fra Erwin Bruyn den 6. feb. 2024
Dear Kristian,Your detailed feedback about your recent stay at our hotel is truly appreciated. It's unfortunate to hear about the inconvenience you experienced with the shuttle bus service. We aim for our guests to experience a smooth and hassle-free journey upon their arrival.I'm glad to hear that you found our bedding to your liking. However, I regret that the temperature in your room was not to your preference. We always strive to provide a comfortable environment for our guests.We hope your overall trip was enjoyable and look forward to welcoming you back to our hotel.Kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Emilie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Due to a cancelled connecting flight from Schipol to Rome I stayed for one night. The beds were comfertable, food was good and the spa and wellness area was relaxing.
Bodde her 1 natt i januar 2024
Svar fra Erwin Bruyn den 22. jan. 2024
Dear Emilie,It's wonderful to hear that you found comfort and relaxation during your unexpected stay at our Steigenberger Airport Hotel Amsterdam. We are pleased that our comfortable beds, enjoyable food, and relaxing spa and wellness area added to your positive experience.We hope that even though your visit was unexpected, it was nevertheless memorable. We look forward to possibly welcoming you back under more planned circumstances in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Victoria

Bodde her 1 natt i april 2023
Svar fra Erwin M. Bruyn den 25. apr. 2023
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay with us at the Steigenberger Airport Hotel Amsterdam. We strive to provide our guests with a comfortable and enjoyable stay, so we appreciate your feedback. We look forward to welcoming you back soon!Kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Kanito

Bodde her 1 natt i januar 2023
Svar fra Erwin M. Bruyn den 24. jan. 2023
Dear guest,Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Kanito

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Erwin M. Bruyn den 29. des. 2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive score is very much appreciated. We are looking forward to welcoming you again in the future.With kind regards,Erwin M. BruynGeneral Manager

8/10 – Bra

Morten

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Helt greit
Fint og praktisk flyplass hotel , dårlig restaurant
Bodde her 1 natt i september 2022
Svar fra Erwin M. Bruyn den 4. okt. 2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Kenneth Frost

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra 4 stjernes hotell med god standard og beliggen
Rent og ryddig hotell med god standard og tilgjengelighet til Amsterdam sentrum med hotellets gratis shuttle buss til Schipol hvor det gikk tog til Amsterdam Central. Tog koster ca €5 en vei og tar mellom 13 og 21 minutter alt etter hvilket tog man tar.
Bodde her 3 netter i august 2022
Svar fra Erwin M. Bruyn den 2. sep. 2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022
Svar fra Erwin M. Bruyn den 2. sep. 2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive score is very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Nils Johan Karim og Stavanger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jeg likte rommet veldig mye. Likte ikke Cesar salad i baren men personalet var veldig hyggelige.
Bodde her 1 natt i august 2022

8/10 – Bra

Jostein

Bodde her 1 natt i august 2022
Svar fra Erwin M. Bruyn den 15. aug. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

Per Kjetil

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2022

4/10 – Dårlig

Alf

Bodde her 1 natt i juli 2022
Svar fra Erwin M. Bruyn den 19. juli 2022
Dear guest, Thank you for taking the time to share your review with. In case you have any additional comments, please inform us about this. We always take this as an opportunity to improve our service and facilities. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

Maricken Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Bodde her 1 natt i mars 2022
Svar fra Erwin M. Bruyn den 19. juli 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

Dag Tore

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Erwin M. Bruyn den 15. juni 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

lars

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location, 10 minutes shuttlebus to Airport. Shuttlebus goes every 30 minutes. Good standard, sportsbar in the first floor
Bodde her 1 natt i juni 2022
Svar fra Erwin M. Bruyn den 15. juni 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive comments are very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

6/10 – Grei

Anders

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Victor

Bodde her 1 natt i mai 2022
Svar fra Erwin M. Bruyn den 19. juli 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

8/10 – Bra

Tone Cecilie

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Tone Cecilie

Bodde her 1 natt i februar 2022
Svar fra Erwin M. Bruyn den 3. mars 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

Jostein

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Airport hotel
Nice hotel close to the airport.
Bodde her 1 natt i januar 2022
Svar fra Erwin M. Bruyn den 4. feb. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive comments are very much appreciated. We are looking forward to welcome you again in our hotel in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

samia

Bodde her 1 natt i juli 2021
Svar fra General Manager den 28. sep. 2021
Dear guest, Thank you so much for your positive review. Hopefully we may welcome you back in the near future. Kind regards, Erwin M. Bruyn General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2020

10/10 – Utmerket

Stian

Bodde her 2 netter i mai 2020

8/10 – Bra

Carina Sukai Jagne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend in Amsterdam.
Great hotel with free shuttle bus from airport. Easy to visit Amsterdam city from it.
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2020

8/10 – Bra

Rob

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room. Very clean. Convenient location to the airport with a great shuttle service. Comfortable mattress. Negative points: no room was available when we arrived at checking time, in spite of our reservation; restaurant was closed and prices in the bar were eye-watering for mediocre quality bar food.
Bodde her 1 natt i mai 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The check in was quite slow - due to computer issues. The room was nice, good sized, clean and all that we needed. Bathroom was very nice, beds were comfortable Most Disappointed with the restaurant but there were no other options: poor service, quality of food was bad and way overpriced! no breakfast included, and no free coffee in lobby. Overall stay was good but definitely need some quick and inexpensive food options!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Juan

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A quiet place and well organized with its shuttle to take you to and from the airport.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Eldridge

Likte: Fasiliteter
Wonderful and smooth service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Pat og Fort Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place to stay during a long layover in Amsterdam
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Linnette

Reiste med partner
Likte ikke: Renhold og personale og service
La habitacion con mal olor a humedad, las paredes en area de la bañera sucias. Durante el transporte el chofer desconsiderado con las personas que estabamos de pie, sin cuidado en la velocidad.
Bodde her 1 natt i mai 2024
Svar fra Erwin M. Bruyn den 21. mai 2024
Dear Linnette, We apologize for the unpleasant experience you had during your stay with us. It is unacceptable that you encountered a musty odor in the room and dirty walls in the bathtub area. We will ensure that our housekeeping team addresses these issues promptly to maintain a high standard of cleanliness for our guests.Additionally, we apologize for the behavior of the driver during your transportation. We take passenger safety seriously and will address this matter with our transportation team to ensure that all guests are treated with respect and care.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we will take the necessary steps to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Best regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great transition stay to get over jet lag on the way to holidays!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Aswatnarayan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff - very friendly and helpful. Hotel is beautiful. Room was very nice
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great hotel to be close t the airport in Amsterdam
Bodde her 1 natt i mai 2024

8/10 – Bra

Trinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property nice, limited places to eat , food and drink at hotel very expensive
Bodde her 3 netter i april 2024

8/10 – Bra

Chung Yee

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
good to have shuttle bus to the airport
Bodde her 1 natt i mai 2024

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Cornelis og Woodstock

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location if you are flying in or out of Schiphol. Inconvenient if you are staying there with any other purpose in mind. There is literally nothing else around the hotel except other hotels, corporate offices and airport warehouses.
Bodde her 1 natt i mai 2024
Svar fra Erwin M. Bruyn den 14. mai 2024
Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

8/10 – Bra

Adam

Reiste med partner
Likte: Renhold og personale og service
It’s close to airport, but has no stores or dining close.Overall I would st.ay here again
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Peter

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
No Soap in the shower also TV was not working and no coffee machine or a alarm clock
Bodde her 1 natt i mai 2024
Svar fra Erwin M. Bruyn den 14. mai 2024
Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

10/10 – Utmerket

Jeffery

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a beautiful hotel! Great location -convenient to mass transportation and the airport. Very friendly and helpful staff. Loved the free airport shuttle!
Bodde her 1 natt i mai 2024
Svar fra Erwin M. Bruyn den 23. mai 2024
Dear Jefferey, We're pleased to hear that you found our hotel beautiful and enjoyed our convenient location to mass transportation and the airport. We're also delighted that you found our staff friendly and helpful, and that you appreciated our free airport shuttle service. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and access to transportation.
Bodde her 3 netter i april 2024
Svar fra Erwin M. Bruyn den 23. mai 2024
Dear Joseph, Thank you for your feedback! We're pleased to hear that you had a positive experience with our staff and found our transportation access convenient. Providing excellent service and convenient amenities is our priority, and we're glad that it contributed to your stay. We look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

2/10 – Forferdelig

Jami Arabella

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Deirdre

Likte: Fasiliteter
Convenient to the airport. Room was comfortable. Bed was decent but not great. I ate in the restaurant, very friendly staff and service was good but food was expensive and mediocre. I would stay again.
Bodde her 1 natt i april 2024
Svar fra Erwin M. Bruyn den 14. mai 2024
Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

10/10 – Utmerket

Richie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, convenient, quiet. Iris at check in was kind, personable and very helpful setting us up with taxi service for a very early flight.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, especially for the $. Appreciated the free bus ride to the airport.
Bodde her 1 natt i april 2024
Svar fra Erwin M. Bruyn den 23. mai 2024
Dear Anita, Thank you for your kind words. We're delighted to hear that you found our hotel to be a great value and appreciated the complimentary shuttle service to the airport. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 – Utmerket

Mayuko

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
きれいでシャトルバスが便利でした
Bodde her 1 natt i mai 2024
Svar fra Erwin M. Bruyn den 14. mai 2024
Dear Mayuko, We're glad to hear that you found the room clean and that the shuttle bus was convenient. Your feedback is much appreciated.We look forward to welcoming you again in the future.Kind regards,Erwin M. BruynGeneral Manager