Basseng

Anmeldelser av Ramada by Wyndham Amsterdam Airport Schiphol

4 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 443 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 321 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 132 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jan Willem Jasper

Forretningsreisende
Likte: Personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Sharon Michieletti-Hilferink, Assistant to the Gen den 14. des. 2023
Beste Jan,Hartelijk dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Sharon Michieletti-Hilferink, Assistant to the General Manager

8/10 – Bra

Mohammad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel with good service. Good room size perfect for family. But there was no free parking. And paid parking was quiet full all the time. Location was about 20min away from the City Centre.
Bodde her 2 netter i juli 2023
Svar fra Natasja den 16. aug. 2023
Dear Mohammad,Thank you for your great review. We appreciate you took the time to fill in the survey. Hopefully we can welcome you back in the near future.With kind regards,Team Front OfficeRamada Amsterdam airport

8/10 – Bra

Tone

Bodde her 3 netter i juli 2023

8/10 – Bra

Birgit

Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Jón

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do not book
We came in and the room smelled like old man, we found broken glass bites in the bathroom. I went downstairs to talk too the Lady and she wanted to give us another room but I said no thank you (the same people are cleaning these rooms) But to add too that the glass door had not been cleaned for a long time, the ceiling in the bathroom looked really bad, the walls were dirty, the floors were not mopped well and too top all of this our bed sheet had a hole in it!! We slept there for one night with our kids and when we were leaving the room and hallway smelled like weed! We were all very glad that we didn't stay there longer.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Rune

Bodde her 1 natt i november 2022

10/10 – Utmerket

Svein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022
Svar fra Ramada Amsterdam Airport Schiphol den 7. sep. 2022
Dear Svein, Thank you for choosing Ramada Amsterdam Airport Schiphol. We are happy that you have enjoyed your stay with us and that you have rated your stay with a 10 out of 10! We are looking forward welcoming you again. Kind regards, Sharon Hilferink Management Assistant

8/10 – Bra

Per

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Skuffende
Langt fra centrum. Shuttle bussen til hotellet kommer å går som den selv vil men 5€ MÅ du betale uansett. Nærmeste busstasjon er også et stykke unna. Anbefales å velge et annet hotell som er renere med bedre beligenhet.
Bodde her 2 netter i august 2020
Svar fra John Nieuwland, General Manager den 25. aug. 2020
Thank you very much for your feedback. Sorry to hear that we did not fully meet your expectations. Best regards,

6/10 – Grei

Knut-Erik

Bodde her 7 netter i januar 2020
Svar fra John Nieuwland, General Manager den 22. sep. 2020
Thank you for staying with us!

8/10 – Bra

Camilla

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nærme flyplass, bra standard
Noe hard seng. Bussen kom ikke den ene gangen. Kjedelig frokost og litt gammel. Ellers ett veldig bra opphold. Anbefales absolutt!
Bodde her 1 natt i november 2019
Svar fra Roland Wilkens den 4. des. 2019
Dear Camilla, Thank you so much for taking the time to write this review regarding your stay with us! Your feedback is highly appreciated. Good to read that you enjoyed your stay with us. I am sorry to read that the breakfast was a bit disappointing to you. Nevertheless, I am happy to read that you would recommend our hotel to others! We would love to welcome you again in the near future! Best regards, Roland Wilkens Management Assistant

2/10 – Forferdelig

Glenn-Ivar

Forretningsreisende
Likte ikke: Renhold og personale og service
Bodde her 1 natt i november 2019
Svar fra Roland Wilkens den 25. nov. 2019
Dear Glenn-Ivar, Thank you very much for your stay at our hotel and for writing this review! We appreciate your feedback. I am sorry to read that we did not meet your expectations. Despite all, we hope we may welcome you again in the near future! Best regards, Roland Wilkens Management Assistant

6/10 – Grei

Tore

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Avoid dinner in the restaurant
Elendig restaurant og dårlig service. Rommene var ok, men veldig kaldt på badet
Bodde her 2 netter i november 2019
Svar fra Roland Wilkens den 18. nov. 2019
Dear Tore, Thank you very much for writing this review regarding your stay with us! We appreciate your feedback. I am sorry to read that you did not enjoy our service in the restaurant. I will discuss this with our F&B manager and make sure the necessary improvements will be made. Hopefully, we may welcome you again in the near future! Best regards, Roland Wilkens Management Assistant

8/10 – Bra

Espen

Bodde her 1 natt i oktober 2019

8/10 – Bra

Beathe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold, med hyggelig betjening. Veldig god service i restauranten. Vi hadde et stort, flott familierom. Gode senger, stilt og rolig. Veldig praktisk med shuttlebuss til/fra hotellet og flyplassen, med avgang hver halvtime.
Bodde her 2 netter i september 2019
Svar fra Roland Wilkens den 5. okt. 2019
Dear Beathe, Thank you very much for staying in our hotel and for writing this review! We appreciate your feedback. I am happy to read that you enjoyed your stay with us and that you made use of our convenient shuttle service. We hope we may welcome you again in the near future! Best regards, Roland Wilkens Management Assistant

6/10 – Grei

Kennedy

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
I recently stayed at the Ramada hotel near the airport and unfortunately, my experience was quite disappointing. The room I was given had multiple cleanliness issues, including hair all over the sheets and mold growing out of the exhaust fan in the bathroom. Additionally, the air conditioning units were not functioning properly, making the room uncomfortable, and to top it off, the sink backed up as soon as I turned on the water. The staff were overall nice, and check-in was easy; I was able to check in smoothly.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Nicolas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was fine and the possibility to buy some food directly at the hotel was a good idea
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Sabrina

Likte: Fasiliteter
Location
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Hamed

Reiste med partner, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This Hotel ist Not expansive as another hotels and it is really nice also the super Markt ist about 500 m Awye and the Strand ist also about 20 km and Amsterdam ist 3 km aywe the great thing is u kann go with U Bahn I was happy in this hotel tray and enjoy
Bodde her 2 netter i mai 2024

6/10 – Grei

DIANE

Reiste med en gruppe
Likte ikke: Fasiliteter
Our room was not cleaned and clean linens received after a long day in town 😣
Bodde her 2 netter i mai 2024
Svar fra Sharon Hilferink, Management Assistant den 14. mai 2024
Dear Diane,Thank you for sharing your review.We are delighted to hear that our proximity to the airport and the shuttle service enhanced the convenience of your visit. We aim to provide a seamless experience for travellers, and it's gratifying to know we succeeded in this regard for you.We look forward to welcoming you back on a future occasion. Best wishes,Sharon Hilferink, Management Assistant

10/10 – Utmerket

Arnd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flughafen Hotel
Bodde her 1 natt i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 18. mai 2024
Dear Arnd,we're thrilled to read your review and thank you for your high remarks.We're delighted to know that the cleanliness of our rooms met your expectations and that you found the overall condition of our hotel to be satisfactory.It's also rewarding to hear that you experienced exceptional service during your stay, as our staff strives to provide a memorable experience for our guests.Should you decide to visit us again, our indoor pool and sauna await to provide you with another level of relaxation, alongside the convenience of our shuttle service for easy airport access.We eagerly await the chance to serve you again at Ramada by Wyndham Amsterdam Airport Schiphol.Warm regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Norman

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We always stay here when we're in Amsterdam. It's affordable and has easy access to public transportation. We've travelled to other parts of the Netherlands from here; it's our home base. Great staff and the dining room offers a good breakfast and dinner buffet, as well as a dinner a la carte menu. The staff is bilingual.
Bodde her 2 netter i mai 2024
Svar fra Sharon Hilferink, Management Assistant den 18. mai 2024
Dear Norman,Thank you for this great review.It is heartening to hear that our strategic location with convenient public transportation links has served you well during your travels throughout the Netherlands. Our team takes great pride in delivering exceptional service, and we're thrilled that this has not gone unnoticed.Additionally, we're pleased to learn that our dining offerings have met your expectations, providing both a hearty breakfast and a satisfying dinner experience. Your kind words are a testament to the dedication our team puts into every aspect of our service.At Ramada by Wyndham Amsterdam Airport Schiphol, we strive to create a welcoming and comfortable environment for all our guests. Your positive feedback on the hotel's condition and the cleanliness of your room is greatly appreciated and underscores our commitment to maintaining high standards.We look forward to welcoming you back.Kind regards,Sharon Hilferink, Management Assistant

8/10 – Bra

Michelle Maria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel ist sehr schön. Die Zimmer sind auch gut, von der Sauberkeit her vollkommen in Ordnung. Wenn man mit dem Auto unterwegs ist, ist die Lage sehr gut. Rundherum kann man kostenlos parken. Das Hotel hat auch einen eigenen Parkplatz, das kostet aber. Wir haben Frühstück für 15 € pro Tag dazu gebucht und das ist auch gut. Man ist zwar in der Nähe vom Flughafen, nimmt man aber überhaupt nicht wahr, es ist sehr ruhig hier.
Bodde her 3 netter i mai 2024
Svar fra Sharon Hilferink, Management Assistant den 18. mai 2024
Dear Michelle Maria,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that the overall ambiance of Ramada by Wyndham Amsterdam Airport Schiphol met your expectations and that you found our rooms well-maintained and clean. Our team takes great pride in ensuring a comfortable and welcoming environment for our valued guests.It is also heartening to learn that our location was convenient for your travels, and that you were able to appreciate the tranquility of our hotel despite our proximity to the airport. We understand that a peaceful rest is paramount, and we are glad that we could provide that for you.Regarding the parking, while we do offer our own parking facilities at a fee, which ensures in/out privileges for our guests, we acknowledge that some guests may prefer to find alternative parking options. We are glad to note that this did not significantly impact your experience.Our team is also pleased that you enjoyed the breakfast offerings and found it to be of good value. We strive to provide a variety of options to ensure a pleasant start to the day for our guests.It would be a pleasure to welcome you back. Best wishes,Sharon Hilferink, Management Assistant

8/10 – Bra

DIANE

Reiste med en gruppe
Convenient location to airport and nice complimentary shuttle to hotel
Bodde her 1 natt i mai 2024
Svar fra Sharon Hilferink, Management Assistant den 18. mai 2024
Dear Diane,Thank you for taking the time to give your opinion about your stay.Our hotel prides itself on maintaining high standards of cleanliness and guest satisfaction, and what you encountered falls short of these goals. Daily housekeeping is standard at our facility, and we apologize if this was not properly executed during your stay.Additionally, we are sorry if the room items did not meet your expectations on this occasion. We strive to ensure all listed amenities such as coffee and tea making facilities and high-speed internet are up to standard.We hope to welcome you back for an improved experience.Kind regards,Sharon Hilferink, Management Assistant

8/10 – Bra

Tamar

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
There doesn't seem to AC in the rooms, there was a panel but it didn't do anything. There's a giant gap below the doors which means you hear everything in the hall. However the bed was nice, room was clean and staff great. The 24/7 shop in the lobby was nice too but very expensive.
Bodde her 2 netter i april 2024
Svar fra Sharon Hilferink, Management Assistant den 13. mai 2024
Dear Tamar,We appreciate receiving your opinion concerning your recent stay.We are delighted to hear that you found comfort in our beds and appreciated the cleanliness of our rooms, as well as the excellent service provided by our team. We strive to maintain a high standard of hospitality, and we are glad these aspects met your expectations.However, we regret to learn about the issues you faced. While our rooms are equipped with individually controlled air conditioning, we understand that some units may not meet guest expectations, and we are looking into this concern. Additionally, we aim to provide a peaceful environment, and we are sorry if this was not your experience. Despite this, we are reassured that the overall quietness of the higher floors and the double-glazed windows generally contribute to a restful stay.The convenience of our 24/7 Kukimi shop is something we are proud of, offering a variety of options for our guests at any hour. We take note of your thoughts regarding the pricing and will review our offerings to ensure they provide value while maintaining the quality and convenience our guests expect from Ramada by Wyndham Amsterdam Airport Schiphol.We hope that you will return in the future. Best wishes,Sharon Hilferink, Management Assistant

10/10 – Utmerket

Diana

Bodde her 1 natt i mai 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 13. mai 2024
Beste Diana,Hartelijk bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groeten,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Kata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first time in Holland and it was a pleasure, the staff was friendly and helpful. Thank you guys from Ramada.
Bodde her 6 netter i mai 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 10. mai 2024
Dear Kata.Thank you very much for sharing your positive review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back.Best wishes,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Henry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bike rentals
Bodde her 2 netter i mai 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 10. mai 2024
Dear Henry,Thank you very much for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.Thank you again; we look forward to welcoming you back soon.Kind regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

8/10 – Bra

Sabrina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for over nighters
Bodde her 2 netter i mai 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 10. mai 2024
Dear Sabrina,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

8/10 – Bra

Saporito

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Belle chambre spacieuse, ceci dit la propreté de la salle de bain était un peu douteuse, nous avions demandé un lit double et nous avons eu un lit jumeau, dommage.
Bodde her 1 natt i mai 2024
Svar fra Sharon Hilferink, Management Assistant den 7. mai 2024
Dear Guest,Thank you for providing us with your feedback.It is delightful to hear that you found the room spacious and our hotel's condition and service to your satisfaction.Rest assured, we strive to offer impeccable standards of cleanliness and guest preferences, and your comments have been noted for our ongoing efforts to improve our guest experience.We hope to welcome you back. Best wishes,Sharon Hilferink, Management Assistant

10/10 – Utmerket

Anita

Likte: Renhold
Bodde her 3 netter i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 6. mai 2024
Beste Anita,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer.Met vriendelijke groet,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Collin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great food and a comfortable bed!
Bodde her 1 natt i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 4. mai 2024
Dear Collin,Thank you for such a positive review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.We are also glad that the high standards we set ourselves met your expectations.We hope you could enjoy our proximity to Schiphol Airport and the convenience of our shuttle service.It would be an absolute pleasure to welcome you again in the future. Best regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Elana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, clean and welcoming. Close to the airport.
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 6. mai 2024
Dear Elana,Thank you for this positive review.It brings us great joy to know that our commitment to cleanliness and providing well-appointed rooms has been recognized in your stay. We're also thrilled that our proximity to the airport and the dedicated service provided by our staff contributed positively to your visit. It's guests like you that make our work here at Ramada by Wyndham Amsterdam Airport Schiphol truly rewarding.We look forward to welcoming you back. Best regards,Sharon Hilferink, Management Assistant

8/10 – Bra

Dina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We should have been allowed to unload our luggage in front of building not drag from parking lot. The handicap ramp should be by the front steps, not where we could not see it. There should have been a refrigerator and microwave in room.
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 30. apr. 2024
Dear Dina,Thanks for taking the time to review your stay at our hotel.We regret to hear that certain aspects of your stay did not meet your expectations. While we strive to ensure convenient access for all our guests, we recognize the importance of clear signage for amenities such as our ramp and will consider this in our ongoing efforts to improve guest experience. Additionally, we understand the convenience that in-room refrigerators and microwaves can provide. While these items are not currently offered, we do have a 24/7 self-service shop, Kukimi, for a variety of snacks and meals. Moreover, we offer luggage assistance to make our guests' arrival and departure as smooth as possible, and we apologize if this service was not made clear upon your arrival.Our commitment to providing a comfortable and enjoyable stay is unwavering, and we are grateful for the opportunity to address the points you have raised. At Ramada by Wyndham Amsterdam Airport Schiphol, we continually aim to improve our services and facilities to create positive experiences for all our guests.We hope to welcome you back in the future. Best wishes,Sharon Hilferink, Management Assistant

6/10 – Grei

Jean og Central

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Solo para una noche cerca del aeropuerto, lejos de Ámsterdam centro y lo turístico
Bodde her 2 netter i mars 2024
Svar fra Sharon Hilferink, Management Assistant den 30. apr. 2024
Dear Jean,Thank you for reviewing your stay at our hotel.We are delighted to know that you found the cleanliness of our rooms to be impeccable. This is a testament to our dedicated housekeeping team who strive to maintain the highest standards.While we’re not located in the heart of Amsterdam, we understand that the proximity to the airport is a significant convenience for our guests, and we offer a shuttle service for easy airport access.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Sharon Hilferink, Management Assistant

8/10 – Bra

Pei Ling

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 26. apr. 2024
Beste gast,Hartelijk bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We verwelkomen we u een volgende keer graag opnieuw!Met vriendelijke groet,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Thomas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pulizia delle camere molto curata, ospitalità ottima
Bodde her 5 netter i april 2024
Svar fra Sharon Hilferink, Management Assistant den 26. apr. 2024
Dear Thomas,Thank you for taking the time to review your stay.We are thrilled to hear that the cleanliness of our rooms met your expectations and that our hospitality greatly contributed to your stay.We eagerly await the opportunity to serve you again.Warm regards,Sharon Hilferink, Management Assistant

4/10 – Dårlig

Joseph

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shuttle bus service is not good enough without stop at the airport, which wasted me almost one hour to wait for the next one.
Bodde her 3 netter i april 2024
Svar fra Sharon Hilferink, Management Assistant den 26. apr. 2024
Dear Joseph,Thank you for taking the time to share your review.We are disheartened to learn that the shuttle bus service did not meet your expectations, and we understand the inconvenience caused by any delay. While our shuttle service is designed for ease of travel to and from the airport, we regret any confusion or wait times you encountered.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Sharon Hilferink, Management Assistant

10/10 – Utmerket

Joselito

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Clean and organized; friendly staff; very accessible to the airport and train station
Bodde her 7 netter i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 26. apr. 2024
Dear Guest,Thank you for such a positive review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We all look forward to seeing you again in the future. Best regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Kristi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a great hotel, close to the airport. My only problem was with the bath towels in my room. They were scratchy as though they had been sitting for a long time after being washed.
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 26. apr. 2024
Dear Kristi,Thank you for sharing your review.It is gratifying to hear that you appreciated our hotel's close proximity to the airport, along with the dedicated service from our staff and our pool and sauna facilities.However, we regret to hear about your experience with the bath towels. Rest assured, we are committed to providing high-quality amenities and will look into this matter attentively. Thank you once again for choosing to stay with us.We look forward to seeing you again in the future. Kindest regards,Sharon Hilferink, Management Assistant

6/10 – Grei

Jeffrey

Reiste med partner
Likte: Personale og service
Not close to a bus station.
Bodde her 2 netter i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 26. apr. 2024
Dear Jeffrey,We appreciate the time you took to provide this feedback.We regret to hear that the hotel's proximity to a bus station did not meet your expectations. We understand the importance of convenient transportation options and would like to note that there is a direct bus connection that brings guests to Haarlem and Zandvoort, offering a pleasant journey to nearby attractions.We hope to have the opportunity to serve you better in the future.Warm regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

4/10 – Dårlig

Mark

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our room had hair in the bathroom and on bedsheets. Felt like it wasnt even cleaned before we got there. Very limted food options near by. Noisy hallway with other guests waking our family up on both our rooms. Wont stay there again.
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 20. apr. 2024
Dear Mark,Thank you for taking the time to share your review.We are pleased to hear that you found our service to be satisfactory. Providing attentive and caring service is something our team takes great pride in, so this feedback is especially appreciated.However, we are genuinely disheartened to read about the aspects of your stay that did not meet your expectations, particularly regarding room cleanliness and the condition of the hotel. Please rest assured that we have a dedicated housekeeping team committed to providing clean and comfortable accommodations for our guests. In regards to the limited food options nearby, our Kukimi store offers a variety of snacks and meals accessible 24/7, which many guests find convenient. Regarding the noise disturbances, we strive to ensure a peaceful environment and recommend our guests to opt for rooms on higher floors for a quieter experience. We regret to hear that the amenities in your room did not enhance your stay with us, and we would like to highlight that we do offer a range of amenities to cater to our guests' needs, such as free high-speed internet and electric kettles.Once again, we are truly sorry that your experience was not reflective of the high standards we aim to uphold. We value all our guests' feedback as it allows us to continually improve our guest experience.The whole team hope to have the pleasure of seeing you again. Best wishes,Sharon Hilferink, Management Assistant

8/10 – Bra

Canisha

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 1 natt i mars 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 26. apr. 2024
Dear Canisha,Thank you for your recent stay and for taking the time to leave a review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We hope to welcome you back. Best wishes,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Edgar

Likte: Renhold, personale og service og fasiliteter
Very near the airport
Bodde her 1 natt i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the Gen den 30. apr. 2024
Dear Edgar,Thank you very much for this positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our convenient location.We look forward to welcoming you again.Best regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

8/10 – Bra

Lena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr saubere Unterkunft und hilfsbereites, höfliches Personal!
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 30. apr. 2024
Dear Lena,Thank you for taking the time to review your stay.We take great pride in our hotel's cleanliness and it is rewarding to know that this was reflected during your visit. Our team works diligently to ensure our facilities are well-maintained, so your appreciation of the hotel's condition is much valued. Furthermore, we are thrilled that our staff's commitment to providing helpful and courteous service has left a positive impression on you.We eagerly await the chance to serve you again with the same level of service you've come to expect from us.Warm regards,Sharon Hilferink, Management Assistant

8/10 – Bra

Katherine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked not knowing what to expect. It was too far from city center, our fault. No fridge in room as we had experienced everywhere else we traveled. Nice rebate for not having the room cleaned everyday.
Bodde her 3 netter i april 2024
Svar fra Sharon Hilferink, Management Assistant den 15. apr. 2024
Dear Katherine,Thank you for taking the time to share your review.We are delighted to hear that you found our room cleanliness and amenities to your satisfaction, and that our service met your expectations.We regret to hear that our location did not perfectly suit your travel plans. Ramada by Wyndham Amsterdam Airport Schiphol is strategically situated close to the airport, and we understand how the distance from the city center might have been inconvenient for your particular needs. Regarding the absence of a fridge in your room, while we do not offer mini-bars in rooms, we are glad to provide a 24/7 self-service shop, Kukimi, for any immediate refreshments and snacks.It is heartening to receive your appreciation for the rebate offered as part of our environmental-friendly program. We take pride in our efforts to provide both comfort and sustainability.We look forward to seeing you again on a future occasion. Best regards,Sharon Hilferink, Management Assistant

2/10 – Forferdelig

Lena

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Personal unfreundlich und inkompetent
Bodde her 3 netter i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the Gen den 15. apr. 2024
Dear Lena,Thank you for taking the time to share your feedback with us.While we are glad you chose our hotel for your stay, we are disheartened to hear about your experience. Our team is committed to providing friendly and competent service, so it saddens us to learn that we did not meet your expectations.We hope to have the opportunity to better serve you in the future.Warm regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

8/10 – Bra

kennet

Bodde her 1 natt i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the GM den 6. mai 2024
Dear Kennet,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place.
Bodde her 2 netter i april 2024
Svar fra Sharon Michieletti-Hilferink, Assistant to the Gen den 15. apr. 2024
Dear Alexandra,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Sharon Michieletti-Hilferink, Assistant to the General Manager

6/10 – Grei

Genesis og Pasadena

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This property is outdated, and, despite the name, not all that close to the airport. They offer a shuttle, but you have to pay for it. The rooms were extremely hot, which made it difficult to get a good rest. Next time, I will just stay at the Sheraton or the Hilton and avoid having to pay for a shuttle.
Bodde her 1 natt i april 2024
Svar fra Sharon Hilferink, Management Assistant den 30. apr. 2024
Dear Genesis,We appreciate your feedback.We regret to hear that certain aspects of our hotel did not meet your expectations, specifically regarding the décor and proximity to the airport. While our shuttle service does incur a small fee, it is part of our efforts to offer a dedicated and comfortable transfer to and from Schiphol Airport.We apologize for any discomfort experienced due to the room temperature. Our maintenance team is continuously working to ensure that our air conditioning units are effective and we also provide extra fans upon request. Nonetheless, we are glad to know that you found our service to be satisfactory and the cleanliness of your room to your liking.We take pride in offering a range of amenities and we hope you were able to enjoy the convenience of having a socket near the bed, as well as the other facilities available in your room.We look forward to welcoming you back,All the best.Sharon Hilferink, Management Assistant