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Anmeldelser av Quentin Hotel Golden Bear

2 out of 5
Quentin Hotel Golden Bear
Kerkstraat 37, Amsterdam

Anmeldelser

6,2
Rangering på 10 − Utmerket. 28 av totalt 153 anmeldelser." "
Rangering på 8 − Bra. 39 av totalt 153 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 153 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 153 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 153 anmeldelser." "

6,4/10

Renhold

7,2/10

Personale og service

5,4/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Malin

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was wonderful but that was really the only thing. The main concern was the smell in the room, we could not decide if it was the sewer or mold, but it was a strong terrible smell the room. It was also very loud from the other rooms, so we could hear every sneeze and everything that was said from the other rooms. The first night when we arrived the water would not heat up at all. The next morning we got hot water in the shower, but only after running it for about 5 minutes, it takes a long time. There are very steep steps to get to the rooms, more like a ladder, so you have to be careful getting up and down. Especially if you bring luggage. Would not recommend… The price is not cheap enough for the standard of the rooms.
Bodde her 3 netter i februar 2024

6/10 – Grei

Kristoffer

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Old and simple hotel, location is great
Bodde her 2 netter i oktober 2023
Svar fra Quentin Hotels Team den 22. okt. 2023
Dear Kristoffer,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

2/10 – Forferdelig

Kurt Egil

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dårlig hotell
Trangt. Slett renhold
Bodde her 3 netter i mai 2023
Svar fra Quentin Hotels Team den 17. mai 2023
Dear Dårlig,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

4/10 – Dårlig

Anders

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Reservations department den 3. jan. 2023
Dear Anders,Thank you for taking the time to leave us a rating! We hope you enjoyed your stay in our hotel and we are open for any feedback on points where we can improve.

10/10 – Utmerket

Per

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location.
Bodde her 1 natt i april 2022

4/10 – Dårlig

Nils og Oslo

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Styr bort, direkte farlig trspp & absolut inger extra på rummet. Ikke rent på rum heller! De positiva er läget og närheten till alt.
Bodde her 3 netter i september 2019

8/10 – Bra

Lina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to airport and central station.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Michael

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
We had a room on the bottom floor. You can hear the foot traffic from everyone walking in the hall to and from their rooms.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Donna

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was awful. Dirty & not what we paid for. Be careful going here
Bodde her 3 netter i mars 2024

8/10 – Bra

William

Reiste med partner
Likte: Renhold
Clean !
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Morgane

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Emplacement top, Très petit, fenêtre moisie donc très humide et froid dans la chambre.. Petit déjeuner excessivement cher alors qu’il n’y a rien à manger..
Svar fra Reservations Department den 5. mars 2024
Dear Guest, Thank you for sharing your experience with us. We deeply regret that your stay did not meet your expectations, and we apologize for any discomfort you experienced during your time with us.Regarding the issues you mentioned, we take matters of cleanliness and guest comfort very seriously. Our maintenance team is working diligently to rectify this issue to ensure that future guests do not encounter similar problems.Additionally, we appreciate your feedback regarding the breakfast offerings. Please know that we are constantly striving to improve our food options and pricing to better meet the needs and expectations of our guests.Kind Regards, Quentin Golden Bear Hotel

4/10 – Dårlig

Ann Sofie

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

6/10 – Grei

Marco

Likte ikke: Renhold og romkomfort
Bodde her 3 netter i februar 2024

6/10 – Grei

Jan

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Reception was ok, I was surprised about the deposit that had to be paid, which I had probably missed when making the reservation. Room was excellent, nice bathroom. Stairs are typical Amsterdam stairs, very narrow. The building does have a lot of deferred maintenance.
Bodde her 1 natt i februar 2024
Svar fra Flori F den 22. feb. 2024
Dear Jan,Thank you for sharing your feedback with us. We're glad to hear that you found our reception satisfactory and that you were pleased with your room and the bathroom.We apologize for any surprise caused by the deposit requirement. We understand that this information may not have been clearly communicated during the reservation process, and we will review our procedures to ensure that guests are informed in advance.We appreciate your understanding regarding the typical Amsterdam stairs and the deferred maintenance of the building. Please rest assured that we are continuously working to address any maintenance issues to improve the overall quality of our facilities.If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you again in the future.Warm regards,Reservations Department

4/10 – Dårlig

Morgan

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The rooms were not clean, everything was very old, stained and dusty. The windows were disgusting and there were ladybugs in the room, sticking to the window or one dead in bed underneath the pillow. Crazy that they ask a €100 deposit, for what? :/ I hope to get it back soon. The area is good as it is very central and next to Leidseplein.
Bodde her 1 natt i januar 2024
Svar fra Flori F den 22. feb. 2024
Dear Morgan,We sincerely apologize for the unacceptable conditions you experienced during your stay with us. Your feedback is deeply concerning, and we take these issues very seriously.The cleanliness and condition of our rooms do not meet our standards, and we are conducting a thorough investigation into the matter to address and rectify these issues immediately. We understand the importance of providing a clean and comfortable environment for our guests, and we regret that we fell short in this regard.Regarding the deposit, we apologize for any confusion or inconvenience this may have caused. The deposit is typically collected to cover any incidental charges or damages during the stay, and we will ensure that the refund process is expedited for you.We're glad to hear that you found the location convenient, but we understand that this does not excuse the substandard conditions you encountered.If there's anything specific you would like to discuss further or if there are ways we can make amends, please don't hesitate to let us know. Your satisfaction is our top priority.Thank you for bringing these matters to our attention, and we sincerely apologize for any distress caused during your stay.Warm regards,Reservations Department

6/10 – Grei

Lis

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Vi syntes at hotellet var ok men vinduerne var meget utætte. Og der kunne godt skrives i jeres beskrivelse med trapperne det er ikke alle der kan komme op af så skrå trapper der er meget stejle
Bodde her 2 netter i januar 2024
Svar fra Reservations Department den 27. feb. 2024
Dear Lis,Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that overall your experience was satisfactory.Regarding your concerns about the windows and the steepness of the stairs, we understand your perspective. It's important to note that our hotel is situated within a building, which often comes with certain architectural characteristics, including steep stairs and windows that may not be as modern as in newer constructions.While we strive to provide accurate descriptions of our facilities and amenities, we also acknowledge that the charm and historical significance of our property come with unique features that may not suit everyone's preferences or needs. We appreciate your understanding and hope that despite these challenges, you were still able to enjoy your time in Amsterdam.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

6/10 – Grei

Marcel

Bodde her 1 natt i januar 2024

6/10 – Grei

Etienne

Likte: Personale og service
Bodde her 2 netter i desember 2023

6/10 – Grei

Gladys

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dame a l’accueil super désagréable ! Chambre avec le stricte minimum… moisissure au plafond de la douche, ainsi que sur les rideaux de la chambre dommage que je ne puisse pas mettre de photos en commentaire mais la propreté laisse à désirer ! Et l’isolement de la fenêtre HORRIBLE prenez des boules quies
Bodde her 2 netter i desember 2023
Svar fra Jade Reservation Manager den 16. jan. 2024
Dear Gladys,Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay. Your comments regarding the reception and cleanliness are taken seriously, and we will address these issues with our team to ensure improvements are made. We regret any inconvenience caused by the conditions of the room, and we will investigate and rectify the concerns you've raised. Your feedback is invaluable, and we appreciate your patience.Hopefully, the team will have another opportunity to Make It Right.We look forward to your next visit to convince you of our high standards.Best regards

10/10 – Utmerket

Moses

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect spot if interested in night life. I would stay here again any Time iam in the the area.
Bodde her 3 netter i desember 2023
Svar fra Bahareh, Reservation Department den 15. des. 2023
Dear Moses,Thank you for taking a moment for this 10 star rating.The team is happy to have had you as our guest and glad that you obviously had a great stay and enjoyed our hotel as well as Amsterdam to the fullest.We hope to see you the next time travel brings you to this vibrant city.Kind regards

4/10 – Dårlig

Philipp

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Quentin Hotels Team den 5. des. 2023
Dear Phillip,Thank you for sharing your experiences with us.I am very sorry that your stay was not up to your satisfaction and I highly regret the inconvenience and discomfort this may have caused.Hopefully, the team will have another opportunity to Make It Right.We look forward to your next visit to convince you of our high standards.kind regards

4/10 – Dårlig

Beatrice

Reiste med familie
Likte ikke: Fasiliteter
Cet hôtel est bien situé, proche de tout. C est le seul point positif
Bodde her 3 netter i november 2023
Svar fra Quentin Hotels Team den 5. des. 2023
Chère Beatrice,Nous vous remercions d'avoir partagé votre avis sur notre emplacement. Nous sommes ravis que notre situation vous ait plu.Nous regrettons cependant que votre expérience n'ait pas été totalement satisfaisante. Votre feedback est important pour nous et nous aidera à améliorer d'autres aspects de notre service.Nous espérons avoir l'opportunité de vous offrir une expérience plus complète lors d'une prochaine visite.Cordialement,

4/10 – Dårlig

Katie

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointing Stay
We felt like it didn’t quite live up to what we expected by looking at the photo’s. The staircase is very dangerous. You could only use the stairs if very fit. My partner has a knee injury and struggled every time we went up or down. I hurt the back of my legs when walking down due to the shape of the narrow step. Upon arrival, we were told our room was on the 3rd floor, which only had rooms 17 & 18 and ours was 34, so had to struggle up and down an extra set of stairs unnecessarily. We eventually arrived in our room to find neither of the key cards was working, so had to struggle back down the stairs to reception and back up again with a working set of keys. Upon arrival in our room, we found the room was very old and needed a lot of work. The windows had mould and bad condensation and clearly kept out no noise from the busy street. The ceiling is cracking and skirting boards peeling off. The bed mattress is old and has multiple mattresses layered to cover the bad ones. The bed was still uncomfortable and offered no support and not workable for 2ppl as you both fell towards the centre of the bed. The bathroom mirror was unusable as it is above your head on the slanted ceiling. Lastly, we were without any hand soap and shower products, so I had to request these from reception and then only receive
Bodde her 2 netter i november 2023
Svar fra Nikta T den 14. nov. 2023
Dear Katie,Thank you for staying with us and your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on site. My apologies for any discomfort you may have experienced about the stairs and the room facilities.We would have loved to know what we could have done better and hope to have the chance to welcome you back in future.Kind regardsReservation department team

10/10 – Utmerket

kacher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was lovely location cpulsnt habe been hsppeir with how close everything was. Thd staff were so lovely and welcoming epscially when we checked in.
Bodde her 3 netter i november 2023
Svar fra Eva den 15. nov. 2023
Dear Sir/Madam,Thank you for your time in leaving us a review. We are very happy to hear that you enjoyed your stay with us. Kind Regards, Quentin Golden Bear Hotel

8/10 – Bra

Gabriela Carolina

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bien, gracias.
Esta súper bien ubicado, y la recepcionista sabía hablar español y fue de gran ayuda, pero no hicieron el aseo ningún día que estuvimos y si lo pedimos. Pero de ahí en más, todo bien
Bodde her 3 netter i oktober 2023
Svar fra Nikta T den 8. nov. 2023
Dear Bien gracias,Thank you for your message.We are glad that you were satisfied with our location and staff. We apologize for any inconvenience caused by cleanliness issues during your stay. We will pass along your feedback to our staff to ensure that we improve on this aspect. We hope to have the pleasure of serving you again soon.Best regards.

4/10 – Dårlig

Max

Forretningsreisende, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Poor air circulation in the rooms, broken lights and very tight rooms. The walls and doors had no soundproofing at all, so basically you felt like being part of the discussion in the other rooms. And the stairs of to the second floor are rough, it was more like a ladder and dangerous moving with suitcases. I’ve been in several old hotels in Amsterdam, but this was definitely the worst experience.
Bodde her 5 netter i oktober 2023
Svar fra Quentin Hotels Team den 22. okt. 2023
Dear Max,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

10/10 – Utmerket

Todd

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This location was just amazing! It is centrally located to most all iconic landmarks & sights. The neighborhood was well lit, easily accessible and we felt very secure & safe. The Host/Receptionist’s could not have been nicer or any more accommodating to/for us. Always responds quickly & kindly and made us feel we had known them our entire lives. I would recommend this location for all these reasons & the fact it was extremely clean-spotless! The bedding, towels and amenities were above as described on their website. For so many more reasons that won’t allow here, I would recommend this to all my friends, Family and fellow Travelers! Thank you once again for an amazing experience! Todd & Becky (From Utah)
Bodde her 3 netter i oktober 2023
Svar fra Quentin Hotels Team den 22. okt. 2023
Dear Noelia,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

10/10 – Utmerket

Elias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Quentin Hotels Team den 22. okt. 2023
Dear Elias,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Good location but not clean
Great location short walk to museums, attractions and transport links. Lots of places to eat near by as well. On checking in was given one room that had a thick layer of dust on walk and head board, sweet wrapper in a light fitting and an unpleasant smell in the bathroom. We were offers another room that we were allowed to see briefly and accepted but this was not much better. All the blinds in the room had a thick layer of dust on them, there was a jar with a light and dead plant in it, a kettle full of stagnant water and dead flies. The air vent was full of dust. On check out we requested to use the bag store we were told about at check-in and saw others getting their bags out of a room in the corridor. Only to be told to leave our bags in reception under a bar by the door as the guy would be on the desk all day and would keep an eye on them. Which we didn’t feel comfortable doing.
Bodde her 4 netter i oktober 2023
Svar fra Reception den 16. okt. 2023
Dear Sir/Madam,Thank you for your time in leaving us a review. We would like to sincerely apologise for the inconveniences caused. We are happy to always change your room if the availability allows us to do so, as well as clean the room upon request when needed. Unfortunately our Hotel is not equipped with a safeguarded storage room, therefore if no special request has been made by our guests, we advise our guests to leave the luggage in the Reception. Kind Regards, Quentin Golden Bear Hotel

8/10 – Bra

Noelia

Bodde her 4 netter i oktober 2023
Svar fra Quentin Hotels Team den 22. okt. 2023
Dear Noelia,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

2/10 – Forferdelig

Brannen

Bodde her 2 netter i oktober 2023
Svar fra Quentin Hotels Team den 12. okt. 2023
Dear Brannen,We are saddened to hear that your experience was less than ideal. We hope to see you in the future with improved services.Kind regards,

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Lovely staff, but average hotel
We were put in the basement bedroom. The windows were very difficult to close, and the stairs down to the basement are very steep. The room was boiling hot and didn’t feel safe to leave the window open overnight because the window opens onto a fire escape of the building next door. Only one of the lights worked, the bathroom smelt very damp, and the fridge was dirty. The lovely receptionist brought us an extra fan, however couldn’t change our room. The bed was quite comfortable, we got fresh towels every day, and it was situated in a pretty good location. I didn’t see any other rooms, but I wouldn’t stay here again
Bodde her 3 netter i oktober 2023
Svar fra Quentin Hotels Team den 10. okt. 2023
Dear valued guest,Thank you for your feedback! We are looking forward to welcoming you in the future as well!Kind regards,

8/10 – Bra

Maximilian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023
Svar fra Quentin Hotels Team den 11. okt. 2023
Dear Maximilian,Thank you for your review! We hope to see you in the future as well!Kind regards,

2/10 – Forferdelig

Miho

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
掃除が甘い（連泊は掃除機をかけていない）。布団がとても臭い。 明け方まで周囲がうるさい
Bodde her 5 netter i september 2023
Svar fra Quentin Hotels Team den 20. sep. 2023
Dear Miho,We are saddened to hear that your experience was less than ideal. We hope to see you in the future as well when we can prove our improved services.Kind regards,

4/10 – Dårlig

James

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Quentin Hotels Team den 18. sep. 2023
Dear James,Thank you for your feedback. We hope to see you in the future as well with improved services.Kind regards,

8/10 – Bra

haluk

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Asked 10 euro to check in at 14.15
Location is really very center and middle of everything. However, when we arrived at 14.15 pm , even though the room was ready, the lady on the reception asked 10 euro for early check in. So i waited 45 minutes hour outside. The stairs are very narrow and very difficult to walk up but in general thats a good option for the price
Bodde her 2 netter i august 2023
Svar fra Reservation Team den 8. sep. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

2/10 – Forferdelig

Adolfo Asahel Hernández

Likte ikke: Renhold
El personal es amable sin embargo la limpieza deja mucho que desear, no realizan bien el aseo del cuarto diariamente; las persianas no cierran adecuadamente por lo que las habitaciones tienen mucha luz
Svar fra Quentin Hotels Team den 29. aug. 2023
Dear Adolfo,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

10/10 – Utmerket

Shahyan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice space for the few days we were there
Bodde her 2 netter i august 2023
Svar fra Reservation Team den 25. aug. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

6/10 – Grei

Jorge ivan

Likte: Personale og service
Good location, terrible structure
The room itself was ok, however, not very spacious. The toilet is terribly made, the sink doesn’t make sense as it’s almost impossible to use with the sink tap poking out too much, it’s impossible to wash your face or use without water splashing everywhere.
Bodde her 2 netter i juli 2023
Svar fra Daria den 28. juli 2023
Dear Jorge,Thank you for staying with us and for sharing your feedback about your experience.We're glad to hear that the room itself was okay, but we apologize for any inconvenience caused by its lack of spaciousness. We understand the importance of comfort during your stay, and we'll consider your feedback as we continue to improve our accommodations.We're truly sorry to hear about the issues you encountered with the toilet and sink in your room. It is disheartening to learn that the design of these facilities didn't meet your expectations and that you had difficulties using them comfortably. Your feedback highlights areas where we can make improvements, and we'll be sure to address these concerns with our maintenance team.Guest satisfaction is our top priority, and we regret that we fell short in providing you with a more convenient and enjoyable experience.If your travels bring you back to our area, we hope you'll consider staying with us again. We'll take your feedback into account to ensure a more pleasant stay for you in the future.Thank you for your understanding and for helping us improve.Warm regards,Daria BGuest Relations, Quentin G

10/10 – Utmerket

Dylan

Bodde her 2 netter i juli 2023
Svar fra Quentin Hotels Team den 24. juli 2023
Dear Dylan,Thank you for taking a moment to share your experience at Quentin Hotel Golden Bear. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Kind regards,

10/10 – Utmerket

Ellen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved my stay!
I was so scared to stay here when I saw the reviews but it was actually so lovely! First off the staff were the nicest most accommodating people ever, I only talked to two of the girls on reception and one of the cleaners but they were great! We had a room with a private bathroom and everything was perfect. The window was a bit had to open we had to put a bin under it to hold it but you have to recognise that it is an old building in Amsterdam. The hotel is also smack dab in the middle of where you want to be making it perfect! I would stay here again 100%
Bodde her 3 netter i juli 2023
Svar fra Reservation Team den 20. juli 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

4/10 – Dårlig

Sarah

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Good location for young party people
So this place is a great location. We enjoyed being where we were but did not love our stay at the hotel. We were put on the 3rd floor and it was about 95 degrees. The stairs were a trip to get up almost like climbing a ladder. So we asked for a fan at least to help with how hot it was so we could sleep and they kept telling us oh yes we will and we had to ask about 4 times and they never got one for us. So the next day we asked to be moved to a lower level so it wouldn’t be as hot. We had to ask for that about 3 times and finally before our second night they got us a lower room which we really appreciated. But when we went to bed at about 1am the people above us partied and made so much noise till 6am. Not cool. This place is for young party kids.
Bodde her 2 netter i juni 2023
Svar fra Reservation Department den 5. juli 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Romkomfort
The hotel is great to use as somewhere to crash and get a shower. Very basic hotel with basic amenities and not far from the centre. Could do with fans in the rooms
Bodde her 2 netter i juni 2023
Svar fra Reservation Team den 15. juni 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 – Bra

Rajveer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed in Amsterdam for 2 nights at the Quentin Hotel Golden Bear. The staff were lovely and made me feel comfortable. The hotel is in a great location, Next door there is a coffee shop named The Dolphins would highly recommended as it has reasonable prices and right at your door step! The hotel do charge you a tax at arrival and also take a €100 deposit which is refundable once you checkout. Check in from 3pm and check out at 11am. The room was pretty basic with its own private shower room and toilet. Around about a 15 min walk to the main part of the city centre. Overall I enjoyed my stay and would definitely recommend!!
Bodde her 2 netter i juni 2023
Svar fra Reservation Team den 14. juni 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

4/10 – Dårlig

Primrose

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The stairs are too narrow and steep. No elevators. The personelle was kind enough to carry our luggage up and down the stairs.
Bodde her 2 netter i mai 2023
Svar fra Reservation Team den 14. juni 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 – Utmerket

Theresa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfortable
Great location to get around and plenty of bars, restaurants and shops nearby. Room was clean, yes it’s small but every hotel room we’ve stayed in Amsterdam is small. It’s the nature of the buildings which are all generally tall and narrow. Plus how much time are you going to spend in there?! We were not there one night but we would definitely stay again.
Bodde her 1 natt i mai 2023
Svar fra Quentin Hotels Team den 5. juni 2023
Dear Theresa,Thank you for taking a moment to share your experience at Quentin Golden Bear! We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Kind regards,

4/10 – Dårlig

Antony

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
If i was on Holiday it would be OK
Bodde her 3 netter i mai 2023
Svar fra Quentin Hotels Team den 5. juni 2023
Dear Antony,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Kind regards,

2/10 – Forferdelig

Josie

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Amount of dust under the bed is horrid. Use a hoover. Won’t be coming back it was dirty. Staff are lovely though.
Bodde her 3 netter i mai 2023
Svar fra Quentin Hotels Team den 28. mai 2023
Dear Josie,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

4/10 – Dårlig

Kris

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Apart from the location, which is walking distance from the centre, there is nothing positive to say. seriously overpriced for a tiny room with no shower, a minuscule sink with soap but no towels.
Bodde her 1 natt i mai 2023
Svar fra Quentin Hotels Team den 25. mai 2023
Dear Kris,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

4/10 – Dårlig

Keith

Bodde her 2 netter i mai 2023
Svar fra Reservation Department den 20. mai 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.