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Anmeldelser av nhow Amsterdam RAI

3 out of 5
nhow Amsterdam RAI
Europaboulevard 2b, Amsterdam

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 384 av totalt 511 anmeldelser." "
Rangering på 8 − Bra. 98 av totalt 511 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 511 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 511 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 511 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Karen

Bodde her 4 netter i april 2023
Svar fra Nick - Guest Relations den 5. mai 2023
Dear Karen!Thank you very much for your rating with the great mark 10! We are very happy to hear that you had a great stay with us. We are looking forward to hopefully welcome you again. Kind Regards, Nick, Guest Relations

10/10 – Utmerket

Linda Renate

Bodde her 1 natt i mars 2023
Svar fra Nick - Guest Relations den 27. mars 2023
Dear Linda Renate!Thank you very much for your rating with the great mark 10! We are very happy to hear that you had a great stay with us. We are looking forward to hopefully welcome you again. Best,

10/10 – Utmerket

Oivind

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Manjinder

Bodde her 4 netter i august 2022

10/10 – Utmerket

Malgorzata K.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel for pleasure and business
Very nice room and good servise :-) excellent interior in the hotel and helpful personel.
Bodde her 5 netter i desember 2021
Svar fra Emanuele-Front Office den 28. des. 2021
Hello, thank you so much for writing such a lovely feedback. We are more than happy to see that you enjoyed your stay at Nhow Rai. Moreover, we are especially thankful that you liked the room, style of the hotel and our friendly staff. We hope to welcome you soon again. Have a wonderful evening. With kind Regards, Emanuele-Front Office

10/10 – Utmerket

Mai

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super ved messesenter
Bodde her 3 netter i november 2021
Svar fra Cindy den 1. des. 2021
Hi May, Thank you for the nice review. Looking forward welcoming you again at nhow Amsterdam RAI

8/10 – Bra

Sture

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2021
Svar fra Leila - Front Office den 25. nov. 2021
Dear Sture, thank you for your review. We are glad that you liked our hotel. We hope to see you soon again. Kindest regards,

10/10 – Utmerket

Finn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Floor den 20. nov. 2021
Dear Finn, Thank you for your amazing feedback with the score of a 10 out of 10! We hope to welcome you a next time in the hotel! Best regards, Floor - front office Nhow Amsterdam RAI

10/10 – Utmerket

Stine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2021
Svar fra Leila - Front Office den 4. nov. 2021
Hi Stine, thank you for your 10 out of 10! Hopefully we will see you soon again! Kind regards,

10/10 – Utmerket

Ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend for people who do not want to stay in the Centre of Amsterdam, you can walk5 mins to the metro and be in city centre within 10-15 mins, 5 mins from the market or the museums by metro as well. Beautiful park close by, restaurants. All the staff are wonderful and helpful, hats off to the cleaning staff , this hotel is spotless.would return here.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

John

Reiste med familie
Lovely parks within short walking distance. Easy access to subway and train station.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

James

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cannot recommend this hotel enough staff were so polite only issue would be the price of the shop downstairs other than that it was stunning
Bodde her 3 netter i mai 2024
Svar fra Nick - Guest Relations den 25. mai 2024
Hi James,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words about our polite staff mean the world to us.We appreciate your feedback about the shop downstairs and will definitely take it into consideration for future improvements.We hope to welcome you back soon for another stunning experience!Warm regards, Nick, Guest Relations

10/10 – Utmerket

Vishal Suruchand

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location and easily accessible to a lot of the attractions in Amsterdam. Located near the bus, metro and train stations. The breakfast was not worth the money though.
Bodde her 2 netter i mai 2024
Svar fra Maria - Guest Relations den 25. mai 2024
Hey Vishal,We are happy our convenient location and accessibility made the best of your stay.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

10/10 – Utmerket

Harry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
faultless
Bodde her 2 netter i mai 2024
Svar fra Maria - Guest Relations den 24. mai 2024
Hey Harry,Thank you for your wonderful feedback. We are happy you enjoyed your stay with us.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

10/10 – Utmerket

Cherell

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Maria, Guest Relations den 19. mai 2024
Hey Cherell,Thank you for your amazing feedback. We are happy you enjoyed your stay with us.We look forward to welcome you again soon in Amsterdam!Regards,Maria, Guest Relations

10/10 – Utmerket

KANTARO og Osaka

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ana- Guest Relations den 16. mai 2024
Hi Kantaro,Thank you for the perfect score. We really appreciate your feedback and we can't wait to welcome you back. Regards,

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Guest relations are excellent- good attention to detail. My upgraded room was on a higher floor, very clean, modern, excellent city view and nice bathroom amenities. The entire hotel is also cool and well ventilated Highly recommended
Bodde her 3 netter i mai 2024
Svar fra Ana- Guest Relations den 9. mai 2024
Hi Susan,Thank you for your wonderful review! We’re thrilled to hear that our guest relations team made a great impression with their attention to detail. It’s fantastic to know you enjoyed the upgraded room, the cleanliness, modernity, and the stunning city view it offered, along with our bathroom amenities. We’re also glad you found the entire hotel to be cool. We look forward to welcoming you back soon!Regards,

10/10 – Utmerket

Edina

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location from airport to city. Modern interior and rooms. Would recommend and stay again.
Bodde her 1 natt i mars 2024
Svar fra Nick - Guest Relations den 7. mai 2024
Hey Edina,Thank you for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location and modern room. We appreciate your recommendation and look forward to welcoming you back again soon.Sincerely,Nick, Guest Relations

10/10 – Utmerket

Martina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Nick - Guest Relations den 5. mai 2024
Hey Martina,Thank you so much for your wonderful 5 out of 5 rating! We look forward to welcoming you back soon!Best Regards, Nick, Guest Relations

10/10 – Utmerket

Petra Maria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles Hotel mit Mega Dachterrasse
Bodde her 3 netter i april 2024
Svar fra Nick - Guest Relations den 1. mai 2024
Hey Petra,Thank you for your kind words! We're glad you enjoyed our terrace and hope to see you again soon.Best Regards,Nick, Guest Relations

10/10 – Utmerket

Muhammad og Indiana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located to trams and metro stops. Grocery store within walking distance. Restaurant is exceptional.
Bodde her 6 netter i april 2024
Svar fra Ana- Guest Relations den 29. apr. 2024
Hi Muhhammad,We are happy the our convenient location and the mini market inside the hotel has made this experience even more pleasant for you. We can't wait to see you again.Regards,

10/10 – Utmerket

Ruben

Bodde her 4 netter i april 2024
Svar fra Maria - Guest Relations den 18. mai 2024
Hey Ruben,Thank you for your amazing review. We are happy you enjoyed your stay with us.We look forward to welcome you again soon.Regards,Maria, Guest Relations.

10/10 – Utmerket

james

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were greeted warmly and had all our questions answered. Everyone was very helpful. We loved the room and the decor. The breakfast, although pricey, was very good. At first, we thought we were too far out from everything we wanted to see but the location was perfect. Just a few steps to catch the Metro into town and to the Van Gogh and other museums. All in all, pretty perfect for celebrating our 52nd anniversary.
Bodde her 4 netter i april 2024
Svar fra Nick - Guest Relations den 21. apr. 2024
Hi James,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay, from the warm welcome and helpful staff to the cozy room and delicious breakfast. The location truly is a hidden gem, offering easy access to the city's attractions. We're delighted that you chose to celebrate such a special occasion with us and hope to welcome you back for many more memorable stays.Best Regards, Nick, Guest Relations

10/10 – Utmerket

Jamal

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel, nice breakfast, close yo metro, approximately 10 minutes to city center by metro
Bodde her 2 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hey Jamal,Thank you for this incredible review. We are happy our nice breakfast and transport connection made your stay elevated in our excellent hotel.We cannot wait to welcome you back soon!Regards,Maria, Guest Relations.

8/10 – Bra

Trevor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good room. Hotel excellent for transport and Keukenhof busses. 1st floor meal good but needed to be hotter temperature when served.
Bodde her 3 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hi Trevor,We are happy to read you enjoyed our very good room and excellent transport connection.We look forward to welcoming you again soon in Amsterdam!Regards,Maria, Guest Relations.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
La réception des employés est nulle Ils n’ont pas accepté ma réservation effectuée depuis expedia
Bodde her 4 netter i april 2024
Svar fra Nick - Guest Relations den 20. apr. 2024
Hello dear valued guest,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with your booking and our reception service. We strive to provide a seamless experience for all our guests, and it seems we fell short in your case. Please rest assured that we are looking into this matter to ensure it doesn’t happen again. We value your business and would appreciate the opportunity to discuss this further with you. We hope that you will come again and give us a chance to ensure that you will enjoy an elevated stay.Kind regards,Nick, Guest Relations

10/10 – Utmerket

Ailis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is such a fantastic hotel! Amazing decor, great location and lovely vibe. Would definitely recommend.
Bodde her 4 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hi Ailis,Thank you for your wonderful feedback. We are happy to read that our amazing decoration, great location and lovely vibe made the best of your stay.We would love to welcome you back again soon!Regards,Maria, Guest Relations.

8/10 – Bra

David

Bodde her 3 netter i april 2024
Svar fra Nick - Guest Relations den 5. mai 2024
Hey David,Thank you for taking the time to share your feedback with us. We're thrilled to see that you had a pleasant stay and rated us 4 out of 5. We hope to have the opportunity to serve you again soon and make your next stay even more enjoyable.Warm Regards, Nick, Guest Relations

10/10 – Utmerket

Yi Heng David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My stay was awesome, the gym had a pretty nice view. Room was spacious and clean.
Bodde her 2 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hi Yi Heng David,Thank you for your kind feedback. We love reading our spacious and clean rooms and pretty nice views from the gym made your stay awesome.We look forward to welcoming you back again soon!Regards,Maria, Guest Relations.

10/10 – Utmerket

Sabrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location great staff beautiful hotel
Bodde her 3 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hey Sabrina,We love reading our good location, great staff and beautiful hotel made your stay elevated.We look forward to welcoming you again soon!Regards,Maria, Guest Relations.

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
It’s accessible to the transportations, clean, closer to Asian Restaurant.
Bodde her 2 netter i april 2024
Svar fra Maria - Guest Relations den 17. apr. 2024
Hey Antonio,We are happy our clean and accessible hotel made the best of your stay.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

6/10 – Grei

bingjie

Likte: Renhold og overnattingsstedets bygg og tilstand
Svar fra Nick - Guest Relations den 21. apr. 2024
Dear Bingjie!Thank you for taking the time to leave a review! We appreciate your feedback. We value your review and will take it into consideration as we strive to improve our services. We hope to have the opportunity to host you again soon and provide you with an even more enjoyable experience.Best Regards, Nick, Guest Relations

10/10 – Utmerket

Shane

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and definitely recommended
Bodde her 5 netter i april 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Shane!Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience. Your support means the world to us, and we look forward to serving you again!Kind regards,

10/10 – Utmerket

Amardip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great design & all very clean & tidy
Bodde her 3 netter i april 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Amardip!Thank you so much for your kind words! We’re thrilled to hear you enjoyed the design and cleanliness of our space. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.Kind regards,

10/10 – Utmerket

Rebekka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Rebekka! Thank you for sharing your feedback. We are happy that you loved your elevated stay and we can't wait to welcome you again.Kind regards,

10/10 – Utmerket

Enya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing hotel, very easy check in/out, beautifully designed and brilliant for a cheaper get away as its outside the city but with a tram station on the doorstep! My only critic would be the €48 charge on arrival which we were told was tax, some explanation when booking would have been better…
Bodde her 3 netter i april 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hi Enya!Thank you for your kind words and for choosing our hotel for your getaway! We’re thrilled to hear you enjoyed our design and convenient location. Regarding the charge, we apologize for any confusion. This is a standard city tax applied to hotel stays. We’ll ensure to make this clearer in our booking process. We appreciate your feedback and hope to welcome you back soon!Kind regards,

10/10 – Utmerket

Francesco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hooray a perfect score!!! Thank you very much Francesco. We look forward to your next visit. Until then we wish you safe travels.Kind regards,

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel but not worth thev200 euro upgrade.
Bodde her 4 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Linda! Thank you for choosing our hotel and for taking the time to provide feedback. We’re glad to hear you found our hotel nice. We strive to offer the best value and are sorry to hear that you felt the upgrade was not worth the additional cost. We appreciate your input as it helps us improve our services. We hope to have the opportunity to better serve you in the future.Kind regards,

8/10 – Bra

SRIVANI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best features are it's close to 2 major train stops so transportation is easy within Amsterdam. Second Best is the roof top bar. Recommendations: can provide more amenities for the price paid, events, appetizers. Expensive place but worth it
Bodde her 4 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Srivani!Thank you for taking the time to share your experience with us. We’re thrilled to hear that our convenient location and rooftop bar were highlights of your stay! We appreciate your suggestions and are always looking for ways to enhance our guest experience. We hope to welcome you back soon and show you the improvements we’ve made.Kind regards,

6/10 – Grei

Millie

Bodde her 3 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hi Millie and thank you for sharing your feedback. While we are happy that you enjoyed your stay we would like to ask you what do you think we need to improve at so that we can receive a better score from you on your next visit. We look forward to hearing from you and to welcome you again. Kind regards,

8/10 – Bra

frances

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Bedrooms were excellent and we lovely the Japanese styling. Reception staff friendly but when we asked about bars we were only told about the top floor bar. Poor wine selection by the glass as it was largely cocktails. There is a more casual 1 st floor bar. No food in the hotel at all after 10.30 pm. That’s poor for a big hotel in a major city
Bodde her 3 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Hello Frances!Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our bedrooms and the Japanese styling, as well as the warm welcome from our reception staff. We apologize if the wine selection did not meet your expectations and we will certainly take your comments into consideration as we update our offerings. Additionally, we regret that our late-night food options did not meet your expectations. We do our best to ensure that every guest can have food in the hotel. That is why you can find food at the 1st floor bar, at our restaurant at the 24th floor, room service is available until 23:00 PM, we have a self service market inside the hotel. In addition to all that we allow our guest to order food to be brought to the hotel regardless the time as Reception is open 24/7. Your insights are invaluable to us as we strive to improve our guest experience. We hope to welcome you back soon and exceed your expectations.Kind regards,

10/10 – Utmerket

Mark

Likte: Personale og service og overnattingsstedets bygg og tilstand
Excellent hotel
Bodde her 2 netter i mars 2024
Svar fra Ana- Guest Relations den 7. apr. 2024
Thank you Mark for the excellent score. We really appreciate your feedback and we hope that we will see you again soon.Kind regards,

10/10 – Utmerket

Duncan

Bodde her 2 netter i mars 2024
Svar fra Nick - Guest Relations den 21. apr. 2024
Hi Duncan,Wow, thank you so much for the amazing 5-star review! I'm thrilled to hear that you enjoyed the experience. Your feedback means the world to us and motivates our team to continue providing the best possible service. Thank you again for your review!Best Regards, Nick, Guest Relations

10/10 – Utmerket

Marcelo Pablo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel is at walking distance from Metro, very easy to access the center of Amsterdam. The hotel is very clean, 10 min from restaurants area. I definetely recommend to stay at Nhow Amsterdam RAI
Bodde her 5 netter i mars 2024
Svar fra Nick - Guest Relations den 31. mars 2024
Hi Marcelo,Thank you for your kind review! We are glad to hear that you enjoyed our convenient location and cleanliness. We hope to welcome you back to nhow Amsterdam RAI in the future.Best Regards, Nick, Guest Relations

8/10 – Bra

Jack

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and the property is in good condition. Staffs are nice and helpful with 24 hour services. The declaration in room is not very nice but it’s clean
Bodde her 2 netter i februar 2024
Svar fra Nick - Guest Relations den 26. mars 2024
Hi Jack,Thank you for your excellent rating! We are delighted that you enjoyed your stay with us. We hope to welcome you back soon for another perfect experience.Best, Nick, Guest Relations

10/10 – Utmerket

ANESTIS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 3 netter i mars 2024
Svar fra Antonio den 20. mars 2024
Hey Anestesis,Thank you for taking the time to share your experience at our hotel. We are happy to read that you liked your stay with us. We will be looking forward to welcome you back soon!Kind regards.

10/10 – Utmerket

Tolga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel and staff
Bodde her 1 natt i mars 2024
Svar fra Antonio den 20. mars 2024
Hey Tolga, Thank you for your kind words! It make us glad to read that you liked our hotel along with our staff. We will be thrilled to welcome you back soon on your next Amsterdam trip!Kind regards.

10/10 – Utmerket

Rúben

A bit expensive, but good!!
Bodde her 2 netter i mars 2024
Svar fra Antonio den 20. mars 2024
Hey Rúben,Your feedback made our day! Thank you for sharing your experience in our multiculture hub. We are glad to see that you enjoyed your time with us. We will be thrilled to have the opportunity to welcome you back again on your next Amsterdam trip!Kind Regards.

8/10 – Bra

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i mars 2024
Svar fra Nick - Guest Relations den 14. mars 2024
Dear Matthew,Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide our guests with the best experience possible and we're thrilled that we were able to meet your expectations. We hope to welcome you back in the future for another pleasant stay.Best regards,Nick, Guest Relations

8/10 – Bra

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel très sympa mais éloigné du centre et parking à l'hôtel très cher (41 eur pour 24H)
Bodde her 1 natt i mars 2024
Svar fra Nick - Guest Relations den 14. mars 2024
Dear Catherine, Thank you for your review. We are glad to hear that you enjoyed your stay at our hotel. However, we would like to clarify that the parking at our hotel is managed by a separate company and the prices are not under our control. We apologize for any inconvenience this may have caused and we hope to welcome you back in the future. Best regards, Nick, Guest Relations