Eksteriør

Anmeldelser av Mövenpick Hotel Amsterdam City Centre

4 out of 5
Mövenpick Hotel Amsterdam City Centre
Piet Heinkade 11, Amsterdam

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 584 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 272 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 1006 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Cecilie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Kind regards, Remco Groenhuijzen General Manager den 3. feb. 2024
Dear Ms Giskemo,Thank you so much for choosing to stay with us and for the outstanding high score you've given. Your positive feedback means a lot to us, and we're delighted to know that you had a wonderful experience.We look forward to welcoming you back for another exceptional stay in the future.

10/10 – Utmerket

minh nguyet thi

Bodde her 2 netter i juli 2023
Svar fra General Manager den 18. juli 2023
Dear minh nguyet thi,Thank you very much for expressing your full satisfaction! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

merete

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Venninne tur.
Veldig fornøyd med oppholdet hos dere. Veldig bra frokost. Rene fine rom, stort bad. Hadde utsikt til kanalen fra rommet, koselig å sitte der å se på båtene som kjørte forbi. Vi har ingenting å klage på, og vil anbefale dette hotellet til andre.
Bodde her 3 netter i april 2023
Svar fra General Manager den 4. mai 2023
Dear Merete,Thank you so much for taking the time to share your enjoyable moments with us. I am truly pleased to learn you would recommend us to others! Next time you travel to Amsterdam we hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

Josefine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra General Manager den 5. jan. 2023
Dear Josefine,Thank you for your positive review and high rating!We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2022
Svar fra General Manager den 15. des. 2022
Dear guest,Thank you!Kind regards,Remco GroenhuijzenGeneral Manager

2/10 – Forferdelig

jeninten

Bodde her 2 netter i oktober 2022
Svar fra General Manager den 13. okt. 2022
Dear Jeninten,Thank you for sharing your discontent on the several platforms. I have carefully read your several comments, please allow me to share with you; the most effective way to receive our assistance is to reach our directly to our hotel during your stay.City tax explanation; What is the city tax rate of Amsterdam in 2022? The city tax rate in 2022 in the center of Amsterdam is 7.0% of the overnight stay costs (excluding breakfast costs) 3 per person per night.I agree with you, the city tax in Amsterdam is on the high side. This city tax is a mandatory fee and is applicable for all our guests. Depending on your booking, this fee may already be included in your package, or still needs to be paid upon check out. This useful information can be found at Expedia during your booking process, prior to your arrival, on the website where you booked your stay. Doing this will help you to avoid any future surprises!Expedia informs their clients clearly, the city tax is not included. I trust the above is helpful for you and your future travel plans. Should you still need our assistance, our team is more than happy to assist at all times.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Berit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great as always 💕
Best breakfast in town, clean, nice and helpful staff. Definitely coming back.
Bodde her 1 natt i juli 2022
Svar fra General Manager den 20. juli 2022
Dear Berit, Thank you very much for your more than positive feedback! it has been our pleasure to assist you and we look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

10/10 – Utmerket

Berit

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I Will definitely stay at this hotel again
Great hotel, a short trip with tram from the central station. Trams comes quite often and stops basicallyu right outside the hotel. The staff is nice, the room was clean and the breakfast was great. I´m over all satisfied with my stay at Movenpick. I Will definitely stay at this hotel again when I go to Amsterdam.
Bodde her 1 natt i juni 2022
Svar fra General Manager den 27. juni 2022
Dear Berit, Thank you very much for your recent stay and more than positive feedback! I am delighted to learn we met to all of your expectations, compliments will be internally shared! Please stay again next time you travel to Amsterdam. Kind regards, Remco Groenhuijzen General Manager

10/10 – Utmerket

Marita

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp opplevelse
Veldig fornøyd med oppholdet vårt. Lå veldig fint til. Kort vei til Central station, vel 10 minutt å gå i normalt tempo. Er utleie sykler like ved å som man kan bruke (noe som anbefales i den sykkelvennlige byen). De i resepsjon var fantastisk samt de som jobbet under frokosten. Vi fikk sykt barn å de var veldig hjelpsom med å kontakte lege å var veldig på tilbudssiden om det var noe vi trengte. Vi skulle reise kvelden etterpå, og med utsjekk klokken 12 så vi det ulikt mtp sykt barn. Vi fikk derfor være på rommet til 16:00 gratis, noe vi satt veldig pris på! Ellers er det fine rom samt fin utsikt fra rommet. Kommer gjerne tilbake!
Bodde her 3 netter i juni 2022
Svar fra General Manager den 20. juni 2022
Dear Marita, Thank you very much for taking the time to share your more than positive feedback, this is much appreciated! Most important, we hope your baby/ child has recovered completely in the meantime! Compliments will be shared internally to keep on going this way. Please stay again next time you visit Amsterdam! Kind regards, Remco Groenhuijzen General Manager

10/10 – Utmerket

Eirik Lykkedrang

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2021
Svar fra General Manager den 17. nov. 2021
Dear Eirik, Thank you for expressing your full satisfaction! We hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

10/10 – Utmerket

Kjell Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bo på Møvenpick i Amsterdam
Sentralt og alle tiders hotell i Amsterdam. Anbefales.
Bodde her 3 netter i november 2021
Svar fra General Manager den 12. nov. 2021
Dear Kjell Erik, Thank you very much for your positive comments. We hope to welcome you back soon! Kind regards, Remco Groenhuijzen General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020
Svar fra General Manager den 3. feb. 2020
Dear guest, Thank you very much for your high rating, please stay again! Kind regards, Remco Groenhuijzen General Manager

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i desember 2019
Svar fra General Manager den 9. des. 2019
Dear guest, Many thanks and kind regards! Remco Groenhuijzen General Manager

8/10 – Bra

Inga

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God standard, innhold i minibar var gratis. Gangavstand til shopping. Eneste minus var en veldig lukt i resepsjonen.
Bodde her 2 netter i november 2019
Svar fra General Manager den 25. nov. 2019
Dear Inga, Thank you very much for taking the time to share your enjoyable experiences with us. I do regret for the unpleasant smell at our Front Desk. Next time you travel to Amsterdam we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

4/10 – Dårlig

Eric

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite difficult to arrive, if u dont find the correct way. It is very specific way to reach the hotel if u carry luggage, otherwise, it takes a big effort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

James og Wellington

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Gebat

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mike

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Hotel right next to the cruise port. Easy to find. Right on tram 26 line from Amsterdam Central Station. Clean, comfortable room. Quiet area. Would stay again.
Bodde her 1 natt i mai 2024

6/10 – Grei

Tara

Reiste med familie
The hotel was nice and the breakfast was phenomenal. The air conditioning in our room didn’t cool the room as we would have liked, especially considering it was 80 degrees outside while we were there. The convenience to the ship pier was unbeatable!
Bodde her 2 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Tara,Thank you very much for your average rated review following your recent stay. I am pleased to learn you enjoyed your stay in general. Otherwise it is to my regret to ehar the Climate Control could not be adjusted to your satisfaction, and resulting in a lower rating. Please note that our team is more than happy to assist DURING your stay!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Mary

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay in Amsterdam.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Mary,Many thanks for your positive feedback. We hope to welcome you back in a near future!Kind regards,Remco GroenhuijzenGeneral Manager

4/10 – Dårlig

Jennifer

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The twin beds were within inches of each other. There were cobwebs in the corner. The electric teapot leaked. On top of that, I was charged an additional $42 for a tax that wasn’t included in the cost you quoted.
Bodde her 2 netter i april 2024
Svar fra General Manager den 17. mai 2024
Dear Jennifer,Thank you for sharing your, regretfully average rated review concerning your stay in April. I have read your several comments and apologize for not having met to your expectations. Please be kindly invited to share any issues you may have directly during your stay. Our team is more than happy to assist and offer you a room move accordingly. Besides this, the city tax was not included in your rate. This information can be found at Expedia when booking your stay with us. I hope this helps and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for those catching a cruise. Nice views.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Elizabeth,Thank you very much for sharing your positive feedback. I am glad to hear you enjoyed your stay in our convenient and location. Next time Amsterdam is on your travel plans, we hope to assist you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

kenneth og Drumheller

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is great if you are going to start a cruise from here.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Kenneth,Thank you very much for your positive review. I am glad to learn you enjoyed your stay and hope your cruise has been enjoyable as well. We look forward towelcome you again!Kind regards,Remco GroenhuijzenGeneral ManagerKind regards,Remco GroenhuijzenGeneral manager

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was wonderful and friendly. Room was clean and comfortable
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear John,Thank you very much for sharing your positive feedback. Compliments will be internally shared! Please stay again next time you visit Amsterdam.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location before our cruise. Excellent breakfast and dinner! Nice walk to canals and tram station. View from room super, too. Highly recommend.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Lynda,Thank you very much for sharing your more than positive and encouraging feedback. I am delighted to learn we were able to meet to all of your expectations, and look forward having a chance to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Douglas

Reiste med en gruppe
My only comment is that there could be a card by the heating/cooling thermostat saying if you have the window open the air conditioning won’t work. We were very warm at night.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Dera Douglas,Thank you very muhc for your positive rated review and for sharing your suggestions. It is to my regret to learn you were not (made?) aware of the Climate Control working and the room being too warm for you. My apologies for this. Besides that our team is more than happy to assist at all times, it's a general fact that when having the windows open, the Climate Control (or AC) will stop working. I hope this helps and look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear John,Many thanks!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

donald

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Thank you Donald!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Elie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy location good service
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Elie,Many thanks for your positive feedback. We surely look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect for stay after cruise ship arrival. Easy luggage storage early to explore city. Fabulous dinner in hotel dining room. Highly recommend for cruise ship transfer stays.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Jennifer,Thank you very much for highlighting the positive aspects of your stay. I am delighted to learn you spent such an enjoyable time in our convenient located and well appointed hotel. Next time you visit Amsterdam, we hope to assist you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect for our overnight stay
Bodde her 1 natt i april 2024
Svar fra General Manager den 6. mai 2024
Dear Suzanne,Thank you very much for your positive review. We certainly hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i februar 2024
Svar fra General Manager den 2. mai 2024
Dear Jorge,Thank you very much for leaving your positive rated review. We look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dockside for sailing opportunities
Bodde her 1 natt i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Richard,Thank you very much for sharing your positive feedback. I am glad to learn our convenient location met to all of your expectations. Next time you travel to Amsterdam, we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

anna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the view of the room we were in
Bodde her 1 natt i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Anna,Thank you very much for sharing your positive moments. I am happy to hear you enjoyed the lovely views from your room. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

4/10 – Dårlig

EDWARD

Very high priced hotel. Decent breakfast buffet. Checking was confusing. Showed up at 12 noon and was told not to bother until 3pm. Asked at 2 pm and they said our room was ready.
Bodde her 3 netter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Edward,Thank you very much for sharing your regretfully low rated review and comments. I is to my regret to learn about your unpleasant moments, and for not having met entirely to your expectations. My apologies for this. Please be assured your feedback will be internally shared for follow up accordingly. We look forward having a chance to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

cynthia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I liked the bar area and food there
Bodde her 2 netter i april 2024
Svar fra General Manager den 23. apr. 2024
Dear Cynthia,Thank you very much for leaving your positive feedback! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Takashi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great ocean view. Extra bed was properly equipped for the room, exactly as I had requested online.
Bodde her 1 natt i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Takashi,Thank you very much for sharing your positive feedback following your recent stay. I am happy to hear we met to your expectations! Next time you visit Amsterdam, we hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

Richard

Checkin and concierge very pleasant
Bodde her 1 natt i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Richard,Thank you very much for sharing your positive feedback. Compliments will be internally shared! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

LISA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was comfortable and service was really good. Room was clean and comfy! About a 15 minute walk to Central Station, very convenient!
Bodde her 4 netter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Lisa,Thank uo very much for expressing your satisfaction! I am pleased to learn your stay has been such a comfortable one. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

6/10 – Grei

Elizabeth

Reiste med familie
Likte ikke: Personale og service
Thin pillows, shower hot and cold water difficult to regulate and staff not really all that interested in the customer
Bodde her 2 netter i april 2024
Svar fra General Manager den 12. apr. 2024
Dear Elizabeth,Thank you very much for sharing your, regretfully low rated review. I have read your several comments and most regret to learn you did not feel taken care off. Please accept my apologies as this is certainly not the kind of experiences we strive to provide! Should you visit Amsterdam once more, we certainly hope to assist you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Nancy og Quesnel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic hotel! We had a wonderful experience from great location to dining and room. I’d highly recommend staying here especially if you are going on a cruise the port is right there.
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Nancy,Thank you very much for expressing yout more than positive experiences! I am delighted to learn we were able to meet to all of your expectations, and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

dorothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra General Manager den 12. apr. 2024
Dear Dorothy,Thank you very much for your positive rated review! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

Alexander

Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Dear Alexander,Thank you very much for your positive rated feedback. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Vinaya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s very neat and help full customer service
Bodde her 2 netter i mars 2024
Svar fra General Manager den 12. mars 2024
Dear Vinaya,Thank you very much for your positive feedback following your recent stay. I am happy to hear you received such a friendly assistance. Compliments will be shared for motivation! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Susan,Many thanks for sharing your positive rating. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Adil

Bodde her 1 natt i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Adil,Thank you very much for your positive rated review.We hope to welcome you back in a near future!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 – Utmerket

Arnd

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wir waren sehr positiv überrascht und hatten eine tolle Zeit
Bodde her 1 natt i februar 2024
Svar fra General Manager den 26. feb. 2024
Dear Arnd,Thank you very much for your positive feedback following your recent stay. I am delighted to hear you spent such an enjoyable time in our well appointed hotel, and look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

8/10 – Bra

Fikret

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Remco Groenhuijzen General Manage den 21. feb. 2024
Dear Fikret, Thank you for taking the time to write your review. We hope to have the chance to welcome you back in the future!Kind regards,

8/10 – Bra

Fikret

Bodde her 1 natt i februar 2024
Svar fra Remco Greoenhiujzen , General Manager den 20. feb. 2024
Dear Fikret, Thank you very much for your feedback!I am glad to hear that you had a nice stay with us. We are looking forward to welcoming you back in the near future.Kind regards,

10/10 – Utmerket

Tanveer Kaur

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and views are beautiful. The room views and room are beautiful. Would deffo stay here again and recommend this hotel
Bodde her 1 natt i februar 2024
Svar fra Remco Greoenhiujzen , General Manager den 20. feb. 2024
Dear Tanveer Kaur, Thank you very much for you positive comments and feedback!I am glad to hear that you had a wonderful stay with us. We are looking forward to welcoming you back in the near future.Kind regards,