Dear Hege, Thank you so very much for your feedback. We are really glad to know that you had a good time during staying with us. We are looking forward to welcome you back again for your next staying! Best regards,Leonardo Royal Hotel Amsterdam

Dear Thomas, Thank you for great comment and perfect rating. Best Jakob-Jan Blaauw General Manager

Dear Maria, thank you for your feedback, I am sorry to read that you was not completely satisfied with your stay. But thank you for the info which was not available so we can work on this and get better in the future. Best regards, Jakob-Jan Blaauw General Manager

Dear Anonymous guest, Thank you for taking the time to share your great experience with us. We hope to see you soon again! Jakob-Jan Blaauw General Manager

Dear Gry, I am glad you have enjoyed your stay with us and I hope you will choose our hotel again for your next stay! Kind regards Jakob-Jan Blaauw General Manager

Dear Justine,Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed our beautiful decor, cleanliness, friendly staff, great facilities, amazing restaurant, fantastic food presentation, and comfortable beds. We're delighted you appreciated the convenience of having the station opposite while still enjoying a peaceful stay. We look forward to welcoming you back after your day in the city!Warm regards,Team Leonardo Royal Hotel Amsterdam

Cher Andre Christophe,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que vous avez apprécié notre hôtel. Nous comprenons que la distance par rapport au centre-ville puisse être un inconvénient pour certains. Nous espérons néanmoins que vous avez pu profiter pleinement de votre séjour malgré cela. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir.Cordialement,Team Leonardo Royal Hotel Amsterdam

Hi Harutomo,Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us didn't meet your expectations. Your satisfaction is our top priority, and we'd like to understand more about what went wrong so we can make it right. Could you please provide us with more details about your experience? We are committed to resolving this issue and ensuring that future experiences are much more positive. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.Greetings, Team Leonardo Royal Hotel Amsterdam

Dear Martin,Thank you for sharing your feedback with us. We apologize for the oversight regarding the breakfast charge and we have taken note to ensure such errors do not occur in the future. We appreciate your comments on the distance from the city center and will take this into consideration for future improvements. We hope to have the opportunity to welcome you back for a better experience.Warm Regards,Team Leonardo Royal Hotel Amsterdam

Dear Gregory,Thank you for sharing your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another pleasant experience.Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear Maranda,Thank you for choosing Leonardo Royal Hotel Amsterdam for your one-night stay. We are delighted to hear that you had a perfect experience with us. We hope to welcome you back for another enjoyable stay soon!Warm Regards,Team Leonardo Royal Hotel Amsterdam

Dear Ferdinand,We sincerely apologize for the unpleasant experience you had during your recent stay with us. Your feedback is very important, and we're deeply sorry to hear about the issues you encountered.Firstly, we are very sorry to hear about the cleanliness and maintenance issues in your room. This is certainly not the standard we strive for, and we will be addressing this with our housekeeping team immediately to ensure that such issues are rectified and do not recur in the future.Regarding the room size, we understand that comfort is crucial, and we regret that the room did not meet your expectations. We offer a variety of room types and sizes, and we would be happy to assist in finding a more suitable option for you should you decide to stay with us again.We apologize for the unsatisfactory response you received to your complaint. It is our policy to ensure all guest concerns are taken seriously and addressed promptly. We will be reviewing our training procedures to ensure all staff members are equipped to handle guest issues more effectively.Lastly, we aim to provide a welcoming environment for guests of all ages and backgrounds. We value your feedback and will use it to improve our services and facilities.Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Team Leonardo Royal Hotel Amsterdam

Dear Dennis,Thank you for your fantastic review! We're delighted to hear that you had such a great experience at our hotel. It's wonderful to know that our staff was excellent and helpful, the rooms were comfortable and well-equipped, and that you enjoyed our restaurant and bar. We're glad you found the lobby/bar area a relaxing spot. We can't wait to welcome you back on your next visit to Amsterdam!Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear ZOE,Thank you for sharing your experience with us. We are glad to hear that our location was convenient for you, and that you found our hotel to be quiet with friendly staff. We hope to welcome you back in the future for another pleasant stay.Warm regards,Team Leonardo Royal Hotel Amsterdam

Sehr geehrter Stefan,Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie die günstige Lage unseres Hotels in der Nähe der Metro und zwischen Flughafen und Zentrum von Amsterdam genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Team Leonardo Royal Hotel Amsterdam

Dear Carlos,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced with the electricity issue and the air conditioning during your stay. Please know that we will address these issues with our maintenance team to ensure they are promptly resolved. We're glad to hear that you enjoyed the room and lobby, as well as the hotel's proximity to the metro station. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Warm Regards,Team Leonardo Royal Hotel Amsterdam

Dear IGOR,Thank you for your kind words. We are glad to hear that you found our hotel nice and modern. We hope to welcome you back in the future.Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear Andrew,Thank you for your positive review. We are delighted to hear that you loved your stay at our hotel and appreciated our clean rooms, lovely staff, and great facilities. We apologize for the delay during the check-in process, but we are glad to know that our manager was quick to address the issue and provide you with free drinks as a gesture of apology. We are also pleased that our convenient location near the metro made it easy for you to access the city. We hope to have the opportunity to welcome you back in the future.Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear Malcom,Thank you for taking the time to review our hotel. We greatly appreciate your positive feedback about our convenient location near the metro station, allowing easy access to Central Amsterdam within 15 to 20 minutes.We hope you had a pleasant stay and we look forward to welcoming you back in the near future.Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear Vincent,Thank you for sharing your feedback with us. We apologize if the size of the room did not meet your expectations. Our rooms vary in size, and we strive to provide accurate descriptions and photographs on our website to give our guests a clear expectation of what to expect. If you have any specific concerns or preferences for your next stay, please let us know and we will do our best to accommodate you.Warm regards,Team Leonardo Royal Hotel Amsterdam

Dear Percy,Thank you for taking the time to review our hotel. We are glad to hear that everything was satisfactory during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable experience.Warm regards,Team Leonardo Royal Hotel Amsterdam