Dear Stian, Thank you for your review of your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the pleasure of welcoming you back. Best regards,Natasa Duricic, Operations Manager

Hei, tusen takk for den fantastiske anmeldelsen!Vi håper du hadde et flott opphold hos oss!Vi ser frem til å ønske deg velkommen tilbake til ibis Amsterdam Centre snart. Ha en flott dag,Natasa Duricic, Operations Manager

Hei, tusen takk for den fantastiske anmeldelsen!Vi er glade for å høre at du satte pris på rensligheten på rommet, hotellets tilstand og komforten på rommet. Det er flott å vite at vårt engasjerte personale kunne levere en utmerket service under ditt opphold. Vi jobber kontinuerlig med å forbedre våre fasiliteter og tjenester for å sikre at våre gjester har en hyggelig opplevelse.Vi beklager eventuelle ulemper du måtte ha opplevd og vil ta dine tilbakemeldinger i betraktning for å forbedre oss ytterligere. Vennligst husk at vi tilbyr et utvalg av romtyper og utsikter som kan bidra til å forbedre ditt neste opphold hos oss.Vi ser frem til å ønske deg velkommen tilbake til ibis Amsterdam Centre snart. Ha en flott dag,Natasa Duricic, Operations Manager

Kjære Karin, Tusen takk for din positive tilbakemelding etter ditt opphold hos oss på ibis Amsterdam Centre.Vi håper du hadde et flott opphold hos oss!Tusen takk for din hyggelige tilbakemelding, og vi håper å se deg igjen snart!Peter Holierook, General Manager

Dear Guest,Thanks for taking the time to review your stay at our hotel.While we are pleased that our hotel was convenient for your needs, we regret that our usual high standards were not met and will be reviewing this with our team. We encourage you to let us know of any issues at the time, so we may have to opportunity to put things right.We hope, nevertheless, that we will have the pleasure of welcoming you back in the future.Kindest regards,Peter Holierook, General Manager

Hei Kathrine, takk for at du delte din opplevelse hos oss.Det er veldig hyggelig å høre at du var fornøyd med oppholdet ditt, samt den sentrale beliggenheten vår og hotellet i seg selv.Vi forstår at våre gjester har ulike preferanser til mykhet i madrassene. Vi oppmuntrer til å kontakte resepsjonen dersom ting ikke svarer til forventningene. Slik kan vi forsøke å gjøre ditt opphold så komfortabelt som mulig, og eventuelt tilby en overmadrass. Vi setter pris på at du trekker frem vårt renhold som positive elementer ved vårt hotell.Vi er glade at du trivdes på hotellet tilslutt, og håper at du tar turen innom oss på et senere tidspunkt., Mvh,Natasa Duricic, Operations Manager

Dear Amanda,Thank you for taking the time to send us your rating.Vi er glade for å høre at du var fornøyd med oppholdet ditt og hotellet i seg selv.Det er særlig hyggelig å lese at du satte pris på romslige og rene rom. Vi er også stolte av vår flotte restaurant, og da er vi svært fornøyde med at du likte frokosten vi tilbyr.We hope to welcome you back for a return visit.Best regards,Natasa Duricic, Operations Manager

Dear Lars Harald,Thank you for your positive review, we appreciate it.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Natasa Duricic, Operations Manager

Kjære Rune, takk for din tilbakemelding på ditt opphold her hos oss.Det er veldig hyggelig å høre at du satte pris på vår sentrale beliggenhet. Vi beklager at resepsjonen vår ikke svarte til forventingene dine. Vi oppmuntrer våre gjester til å kontakte resepsjonen umiddelbart under oppholdet om ting fremstår som under den standarden man kan forvente. Dette gjelder også ting på rommet slik som problemer med senger eller eventuell lukt. Vår første prioritet er våre gjesters komfort og fornøyelse, og vi er alltid tilgjengelige for å hjelpe.Vi takker for din tilbakemelding, og håper og se deg igjen snart på ibis Amsterdam CentreNatasa Duricic, Operations Manager

Dear Daniel,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Andrea,Thank you for such a positive review.It brings us immense pleasure to know that our proximity to the train station and the old city greatly facilitated your stay. We're delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations.While we note your rating on room amenities, we would like to highlight that our rooms are equipped with features designed for a comfortable stay, such as comfy beds and smart TVs, although we understand that preferences can vary.Our team strives to provide exemplary service, and your acknowledgment of their efforts is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Graham,Thank you for such a great review.It is heartening to know that the central location of ibis Amsterdam Centre contributed positively to your experience, allowing you to easily explore the highlights of Amsterdam. We also take pride in our team's dedication to service, and are thrilled to hear that their efforts resonated with you.While our rooms are designed in the European style, it is rewarding to see that this aspect did not detract from the overall enjoyment of your stay, thanks to the cleanliness and amenities provided.We are grateful for your intentions to choose us again for future visits; it is always a pleasure to host appreciative guests like yourself.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Albert, Thank you for taking the time to review your stay.We are delighted to hear that you found our bar a pleasant place to unwind and that our service met your expectations, reflecting the high standards we strive for at ibis Amsterdam Centre.However, we regret to hear that the room size did not align with your expectations, especially considering the financial outlay. While our cosy rooms are designed to be compact and efficient, as detailed in our descriptions, we understand that the perception of value can vary from guest to guest. Moreover, we are sorry if the room size impacted your overall experience with us.It is gratifying to note that the condition of our hotel was to your satisfaction, and we hope that the views provided a pleasant backdrop during your stay.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Terry, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you appreciated the central location of our hotel, which indeed makes exploring Amsterdam quite convenient.We regret to hear about your dissatisfaction with the pillow quantity and room size. While our cosy rooms are designed to maximize space and efficiency, we understand that preferences can vary. We offer additional pillows upon request at the reception to enhance your comfort. Additionally, our televisions are equipped with Smart TV features ready to connect, offering access to various international channels, although we do not provide traditional cable services.We are continually striving to provide a comfortable and enjoyable experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Esmeralda, We would like to thank you for this review about your recent experience in our hotel.It is heartening to learn that you were pleased with our room cleanliness, hotel condition, service, and the amenities provided in your room. However, we regret to hear that you felt the locker did not meet your expectations for safety. At ibis Amsterdam Centre, we prioritize the security of our guests’ belongings and offer lockers for peace of mind. We understand that feeling secure is essential, and we are continuously looking into ways to ensure our guests feel confident in the safety of their possessions while staying with us.We are delighted that the rest of your experience was positive, and we would like to extend an invitation for a future visit, hoping to exceed your expectations in all aspects.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Timothy, Thank you for taking the time to review your stay.Your commendations regarding the pristine cleanliness of our rooms, the impeccable condition of ibis Amsterdam Centre, the excellence in service, and the quality of our room amenities are truly appreciated. It is heartening to know that the efforts of our dedicated team have not gone unnoticed and contributed to a memorable start to your journey. Thank you for highlighting the aspects that made your stay with us a delight.Should your travels bring you back to Amsterdam, we would be honored to welcome you again to ibis Amsterdam Centre for another exceptional experience.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Rudy, Thank you for taking the time to review your stay.While we are pleased to hear about aspects of your stay that met your expectations, we regret that you found our rooms to be on the smaller side. Our cozy rooms are designed to maximize space and functionality, which is appreciated by many of our guests seeking convenience and value in the heart of the city.We are concerned to hear your remarks regarding cleanliness, as we pride ourselves on maintaining high standards of hygiene and cleanliness for all our guests. Our team is dedicated to ensuring that every room is thoroughly cleaned daily, and we regret if this was not reflected during your stay.We continuously strive to deliver comfortable and enjoyable experiences, and we are grateful for the opportunity to improve. Your insights are invaluable to us, and we will take them to heart.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Paul, Thank you for taking the time to review your stay.It is wonderful to know that our proximity to the Centraal train station greatly contributed to the convenience of your travels. Thank you for highlighting the condition and cleanliness of our hotel, which we take great pride in maintaining to high standards.However, we are sorry to hear that the room size did not fully meet your expectations. Our cosy rooms are indeed designed to be compact and efficient, providing all the necessary comforts within a smaller space. We regret that you found the service and room amenities to be less than satisfactory. While we do not offer minibars in our rooms, our guests can enjoy a variety of international channels on our Smart TVs, and we always strive to provide excellent service to ensure a pleasant stay. As for the bar and breakfast facilities, should you decide to give them a try during your next visit, we believe they will enhance your experience with us.Once again, we appreciate your comments, as they are crucial in our continuous efforts to improve our guest experience. Thank you for choosing ibis Amsterdam Centre.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al ibis Amsterdam Centre.Nos complace enormemente saber que nuestra ubicación cercana al centro y a la estación de tren fue conveniente para su visita a la ciudad. Es gratificante también que haya disfrutado del desayuno y que destaque su calidad.Apreciamos mucho su recomendación y nos alegra que los servicios y la limpieza de la habitación hayan cumplido con sus expectativas, reflejando nuestro compromiso con la excelencia.Nos enorgullecemos de mantener nuestras instalaciones en óptimas condiciones y, aunque no mencionó ningún inconveniente específico respecto a la condición del hotel, siempre estamos atentos a cualquier oportunidad de mejora. La satisfacción de nuestros huéspedes es nuestra mayor prioridad y comentarios como el suyo nos motivan a seguir trabajando con pasión.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Natasa Duricic, Operations Manager

Dear Walter,Thank you for such a great review.Knowing that our central location, conveniently close to trams and Amsterdam Central Station, greatly contributed to your satisfaction fills us with pride. It is our aim to provide a prime starting point for our guests to explore the city with ease.We're also thrilled to hear that you found the condition of our hotel to be up to standard. Our team works tirelessly to maintain the quality and cleanliness of our facilities, and we're glad that our efforts have resonated with you.At ibis Amsterdam Centre, we strive to create a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we have succeeded during your stay. Should your travels bring you back to our vibrant city, we hope to be your hotel of choice once again.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Adam, Thank you for taking the time to review your stay.It is heartening to hear your appreciation for our functional rooms and the convenience of our prime location, just moments away from central transport links and shopping areas.While our rooms are designed with a modern, utilitarian approach to maximize both comfort and practicality, we are sorry to hear that you found the size and amenities not to your spouse's liking. We aim to ensure our guests have all they need for a comfortable stay, and we regret any inconvenience caused. As for the desired coffee machine, we acknowledge your suggestion and understand that such amenities contribute to a more enjoyable stay. We'll certainly take your feedback into consideration for future improvements.Your positive comments on room cleanliness, hotel condition, and service are greatly appreciated, as our team works diligently to maintain high standards. We're glad these aspects contributed to a satisfactory experience. Should you consider giving us another chance, we would be delighted to welcome you back to ibis Amsterdam Centre, ensuring a stay that both you and your wife will thoroughly enjoy.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Thomas,Thank you for such a great review.It is gratifying to hear that you found our location convenient for your travels around Central Station and that our breakfast options were to your satisfaction.While we are pleased with your positive comments, we noticed your rating of our hotel condition and would like to assure you that ibis Amsterdam Centre is committed to maintaining high standards. Our latest renovations were completed in 2021, ensuring our facilities remain modern and welcoming.Your commendation of our service is greatly appreciated. Our team strives to provide exceptional hospitality, and we are delighted to have met your expectations. Thank you for recognizing our commitment to cleanliness; our housekeeping staff takes great pride in maintaining our rooms to the highest standard.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Keith, Thank you for taking the time to review your stay.It is gratifying to learn that our staff's helpfulness and the view from your room contributed positively to your experience with us. However, we regret to hear about the unexpected extra charge during check-in. Our pricing policy aims to be transparent, and we apologize for any confusion caused. Please rest assured that our team is committed to providing accurate information to our guests. We are also pleased that you found the room cleanliness and overall condition of the hotel to your satisfaction. We continuously strive to maintain high standards of cleanliness and upkeep for the comfort of our guests. Although our rooms are designed to be space-efficient and cozy, we understand that preferences on room size may vary. We hope that the functionality of the room still provided you with a comfortable stay. The positive remarks on the service quality are much appreciated, and we will continue to uphold the high standards that ibis Amsterdam Centre is known for.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear David,Thank you for such a great review.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Katharine, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our staff welcoming. It is always encouraging to learn that guests appreciate the efforts of our dedicated team.We regret to hear about the oversight regarding towels in your bathroom. Please accept our apologies for any inconvenience this caused. Our team strives to ensure that all aspects of our guest's stay are attended to, and we are sorry for this lapse. We are committed to providing complete comfort and convenience, and we have taken note of your experience to prevent such occurrences in the future.We are grateful for your positive remarks on our service and hope that these aspects of your stay left you with a favorable impression. At ibis Amsterdam Centre, we continuously aim to provide a high-quality experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Louise, We would like to thank you for this review about your recent experience in our hotel.We appreciate your feedback regarding the size of our rooms and bathrooms. Our hotel offers various room sizes, including the Cosy rooms which are indeed smaller in size. These rooms are designed to provide a comfortable and affordable stay for our guests. For future visits, you may consider booking one of our larger room options, such as the Standard or Family rooms, which offer more space and additional amenities. We apologize for any inconvenience you may have experienced during your stay.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Christina,Thank you for taking the time to share your review.Your feedback is valuable to us as it helps us to continuously improve the service we offer. We're glad that we could accommodate your request for an early check-in.However, we apologize if the comfort of our beds did not meet your personal preference. Our beds are the 'Sweet Beds by Ibis', designed to offer a restful sleep. Additionally, we provide extra pillows upon request at the reception to ensure our guests' comfort. We regret to hear that the towels did not provide the softness you expected, and we are surprised by your comment on the carpet cleanliness as our housekeeping maintains strict daily cleaning protocols. Please rest assured that providing a clean and comfortable environment is a top priority for us.We also note your comments regarding in-room amenities. Our rooms are equipped with essential conveniences, and while we do not offer a minibar or a phone in the rooms, we ensure that our front desk is staffed 24/7 to assist with any guest queries. We provide a safety deposit box for the security of our guests' belongings, and our double-glazed windows are designed to minimize noise. We understand that after a long journey, any inconvenience can be amplified, and we are sorry this was the case with your experience.We are always striving to offer our guests the highest standard of service, and we would be grateful for the opportunity to welcome you back and make your next stay a pleasant one.We hope we can provide you with an improved stay in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Thomas, Thank you for taking the time to review your stay.We are delighted to hear that the cleanliness of our hotel and the level of service provided by our staff met your expectations and contributed positively to your stay.However, we regret that the room and bathroom size did not fully meet your satisfaction. Our cosy rooms are designed to be compact and efficient, offering a modern, colorful decor and essential amenities for a comfortable stay, as reflected in our hotel description. We understand that preferences vary, and we strive to accommodate our guests' needs within the constraints of our urban location.Should you decide to stay with us again, we would be happy to assist you in selecting a room that better suits your preferences, including those with a view of the river, which are located on the higher floors and offer additional amenities. At ibis Amsterdam Centre, we are committed to providing a pleasant experience for all our guests.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Philip,Thank you for such a great review.It is heartening to know that our staff's global diversity contributed positively to your stay, reflecting the inclusive spirit of ibis Amsterdam Centre.We take pride in our comprehensive breakfast offerings and are elated that they exceeded your expectations. While we may not offer a full dining menu, our convenient pizza selection provides a tasty alternative for evening meals.Your commendation of our friendly staff, pristine rooms, and the overall condition of our hotel is immensely rewarding to us. The proximity to the train station and trams is indeed one of our prized features, and we are glad it added value to your stay. We also appreciate your acknowledgment of our room amenities, although we are curious to know if there was anything specific you felt could be enhanced.Lastly, we understand navigating multiple elevators may have been unexpected, and we hope this aspect did not detract significantly from your overall experience.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager