Rom, 1 dobbeltseng (NEW SWEET BED BY IBIS) | Bygningsdesign

Anmeldelser av ibis Amsterdam Centre Stopera

3 out of 5
ibis Amsterdam Centre Stopera
Valkenburgerstraat 68, Amsterdam

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 415 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 405 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 121 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1006 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Espen

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i januar 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 22. jan. 2024
Dear Espen,Thank you for your feedback.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We hope that we have the pleasure of welcoming you back. With very best wishes,Team Ibis Amsterdam Centre Stopera

4/10 – Dårlig

Freddie

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Team Ibis Amsterdam Centre Stopera den 11. nov. 2023
Dear Freddie,Thank you for taking the time to share your feedback.We would have liked to have met all your requirements.We would welcome your suggestions on how we could have improved your experience.The whole team hope to have the pleasure of seeing you again. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Elisabeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 5 netter i oktober 2023
Svar fra Team Ibis Amsterdam Centre Stopera den 17. okt. 2023
Dear Elisabeth,Thank you for your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of welcoming you back. Many thanks again,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Dag

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Det skulle være vannkoker og kaffe og te på rommet. Måtte betale for dette i baren hvis man skulle ha det. Burde være gratis ved fremvisning av romkort.
Bodde her 4 netter i september 2023
Svar fra Team Ibis Amsterdam Centre Stopera den 2. okt. 2023
Dear Dag,Thank you for sharing your review.We are glad to hear that you appreciated the cleanliness, hotel condition, service, and room amenities during your stay. We strive to provide a comfortable and enjoyable experience for all our guests.We apologize for any confusion regarding the coffee and tea facilities in the room. Our standard rooms do not include a kettle for coffee and tea, as these amenities are available in our premium rooms. We understand that this may have caused some inconvenience, and we appreciate your feedback. For future stays, you may consider upgrading to a premium room, which includes a kettle, coffee and tea, and a canal view.We look forward to seeing you again. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Anne Katrine Fimreite

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Team Ibis Amsterdam Centre Stopera den 10. sep. 2023
Hei Anne Katrine, tusen takk for den flotte anmeldelsen av oppholdet ditt hos oss!Vi er glade for å høre at du satte pris på rensligheten på rommet, hotellets tilstand og vår service. Det er flott å se at romkomforten også møtte dine forventninger. Vi jobber kontinuerlig med å opprettholde høy standard og tilby en behagelig opplevelse for våre gjester.Vi håper å kunne ønske deg velkommen tilbake til hotellet i fremtiden, slik at du kan nyte enda flere av våre fasiliteter og den fantastiske beliggenheten i hjertet av Amsterdam.Vi ser frem til å ha deg som gjest igjen.Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Madelen

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Team Ibis Amsterdam Centre Stopera den 15. mai 2023
Kjære MadelenVi håper du hadde et flott opphold hos oss!Vi ønsker deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Ingrid

Bodde her 2 netter i oktober 2022
Svar fra Team Ibis Amsterdam Centre Stopera den 1. nov. 2022
Kjære Ingrid,Takk for din tilbakemelding etter ditt opphold hos oss.Det gleder oss å høre at ditt opphold svarte til forventningene. Vi imøteser med takknemlighet en privat melding med ytterligere detaljer.Vi ser frem til å ønske deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Anders

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022
Svar fra Team Ibis Amsterdam Centre Stopera den 12. okt. 2022
Dear Anders,Thank you for taking the time to rate your stay with us.We are glad that we met your expectations.We would welcome your suggestions on how we could improve your experience.We look forward to welcoming you again. Best regards,Team Ibis Amsterdam Centre Stopera

2/10 – Forferdelig

Verifisert reisende

Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ekstremt skuffende opphold
Toalettet hadde merker fra tidligere kunder og illeluktende på badet. Sengen var våt da vi skulle sove, og når vi spurte om nytt rom, spurte de «how come» som om vi hadde gjort den våt. Det nye rommet var rommet ved siden av, fortsatt hår i dusjen og støv på gulvet. Kompensasjonen vi fikk var tilbakebetaling av byskatt som vi ikke forventet i første omgang og to kuponger på «two free drinks». Da vi skulle hente ut disse drinkene, kunne vi kun bestille øl, vin og brus, noe vi ikke ville ha til å begynne med. Dag to, tre og fire hadde vi room service, hvor vi ikke fikk toalettpapir til tross for at vi begynte å bli tomme. Vi måtte selv hente papir. Hår i dusjen eller under sengen ble ikke rengjort igjennom oppholdet. Dårlig forsøk på å re opp sengen hver gang, hvor putene var slengt på senga. Rommet hadde ikke noe form for kjøleskap og ingen av rommene hadde dobørste. Frokosten var grei, men juicen var så vannet ut at det smakte som vann med tilsatt smak. Betjeningen var ikke spesielt serviceminded, sa ikke hei eller hade da vi sjekket inn eller ut, eller da vi kom til hotellet ved utflukter. Har vært på Ibis før og vært generelt fornøyd, men dette var siste gang. Aldri Ibis igjen. Styr unna.
Bodde her 4 netter i juli 2022
Svar fra Team Ibis Amsterdam Centre Stopera den 27. sep. 2022
Kjære gjest,Takk for at du har tatt deg tid til å skrive en tilbakemelding angående oppholdet ditt hos oss.Vi prioriterer opptrening av våre ansatte og de får vanligvis gode tilbakemeldinger. Vi beklager om dette ikke var tilfellet for deg. Vi noterer dette og bruker dette til å informere vårt videre arbeid. Renhold er veldig viktig for oss, og dette er langt under vår standard. Vi oppmuntrer våre gjester til å kontakte resepsjonen umiddelbart under oppholdet om ting fremstår som under den standarden man kan forvente. Det er leit at du ønsket å ha kjøleskap på rommet. Vi tilbyr ikke kjøleskap på hotellrommene våre da dette gir oss muligheten til å tilby konkurransedyktige priser, noe mange av våre gjester sette stor pris på da de fleste ikke er interessert i et eget kjøleskap på rommet.Det er bra at dere fikk bytte rom, og at dere ble tilbudt en kompensasjon for problemene. Vi får vanligvis god tilbakemelding på dette, og beklager om dette ikke var tilfellet for deg. Vi er glade for at du syntes frokosten var tilfredsstillende, og vi tar med oss tilbakemeldingen om juicen i vårt arbeid videre. Vi beklager sterkt at oppholdet ditt ikke svarte til forventningene, og du kan være trygg på at vi skal se nærmere på problemene du har informert oss om her.Vi setter stor pris på at du tok deg tid til å gi oss en tilbakemelding. Du er hjertelig velkommen igjen!Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Olav

Bodde her 1 natt i juli 2022
Svar fra Team Ibis Amsterdam Centre Stopera den 18. aug. 2022
Dear Olav, We would like to thank you for sending us your high rating. We are glad we met your requirements. We look forward to the pleasure of seeing you again in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Tor

Bodde her 2 netter i mai 2022
Svar fra Ibis Centre Stopera Staff den 20. mai 2022
Dear guest, First of all we would like to thank you for staying at the Ibis Centre Stopera Hotel. We want to thank you for taking the time to do this evaluation of our hotel. We hope to welcome you again at our hotel and we remain at your entire disposal for anything else you may need. Ibis Centre Stopera Staff

8/10 – Bra

Espen

Bodde her 2 netter i mai 2022
Svar fra Ibis Centre Stopera Staff den 19. mai 2022
Dear guest, First of all we would like to thank you for staying at the Ibis Centre Stopera Hotel. We want to thank you for taking the time to do this evaluation of our hotel. We hope to welcome you again at our hotel and we remain at your entire disposal for anything else you may need. Ibis Centre Stopera Staff

10/10 – Utmerket

Juliane

Bodde her 2 netter i mars 2022
Svar fra Ibis Centre Stopera Staff den 1. mai 2022
Dear guest, First of all we would like to thank you for staying at the Ibis Centre Stopera Hotel. We want to thank you for taking the time to do this evaluation of our hotel. We hope to welcome you again at our hotel and we remain at your entire disposal for anything else you may need. Ibis Centre Stopera Staff

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a great stay at Ibis, we had the rooms with the canal view, it was quiet and nice. The staff was great and very welcoming. Hotel in walking distance to everything with grocery shops nearby. The only negatives were that the sideboards were dusty, shockingly bad water pressure and the bathroom is quite tiny and not sound isolated. At. All……
Bodde her 3 netter i oktober 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019

8/10 – Bra

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2019

6/10 – Grei

Eirik

Likte: Renhold og personale og service
Helt greit
Helt greit hotell. Rent. Helt ok standard. Dusj hadde veldig dårlig trykk og aircondition fungerte ikke. Ikke mer enn det trenger til prisen. Relativt sentralt med 15 min gangavstand til mye.
Bodde her 3 netter i april 2019

4/10 – Dårlig

Anindita

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for 4N/5D and increasing things got disappointing for us. Had booked a “new sweet room” which was clearly mentioned to be air conditioned however pls be prepared to have a climate controller unit instead which doesnt cool at all . Wrong room specifications by hotel. Were provided 2 mini fans which saved grace fm the sweaty uncomfortable disrupted sleep the first nite. There is no garbage can inside the room at all so all garbage was collected and left on the table for housekeeping but they didnt collect them ! Rest of the days we threw our garbage on the floor ( a practice I personally am v uncomfortable with) for housekeeping to cleanup. One nite we ordered pizza from room and were told that there was no room service so we shud expect a callto let us know when to get to recption to pay and collect. Someone had turned off the ringer of the phone in our room so we didnt get any rings at all. When we called to inquire after about half hr we were spoken to rudely and handed a stone cold pizza. The pizza itself was amazing . The following nite we wanted to order again and the reception lady rudely told us to get ourselves to place the order at reception because they wudnt start making it without payment.some other things to bear in mind-X water bottles,X slippers,mattress moves on its on ! IBIS is officially cancelled from my travel plans.
Bodde her 4 netter i mai 2024

8/10 – Bra

Werner

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Schönes Hotel für Städtereise!
Bodde her 3 netter i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 23. mai 2024
Sehr geehrter Werner,danke für den positiven Erfahrungsbericht zu unserem Hotel.Ihr rundum positives Feedback zu unserem Hotel begeistert uns. Vielen Dank für den netten Kommentar zu unserer zentralen Lage.Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal muy amable, la habitación amplia y muy limpia y todo salió de maravilla, el buffet del desayuno con las opciones elementales y las instalaciones muy cómodas. Al hacer checkout, nos ofrecieron resguardo de equipaje porque nuestro tren salía cuatro horas después y no hubo ningún problema. El hotel está en una calle tranquila sin mucho movimiento, está a unos diez minutos de la zona donde hay restaurantes, bares y otros comercios, pero también hay un par de mini-súper en a unos metros sobre la misma calle.
Bodde her 2 netter i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 21. mai 2024
Muchas gracias por su excelente valoración sobre ibis Amsterdam Centre Stopera.Nos alegra saber que la atención de nuestro personal fue de su agrado y que la limpieza de su habitación cumplió con sus expectativas. Es para nosotros un gran honor poder ofrecer instalaciones que resalten por su condición y confort.También es un placer saber que disfrutó de las opciones disponibles en nuestro desayuno continental y que el servicio de resguardo de equipaje fue de utilidad para su comodidad tras el check-out.En cuanto a la ubicación del hotel ibis Amsterdam Centre Stopera, apreciamos su observación y nos complace que la tranquilidad de la calle haya contribuido a una estancia placentera, a la vez que se encuentra convenientemente cerca de puntos de interés y servicios.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Team Ibis Amsterdam Centre Stopera

6/10 – Grei

Timothy

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
Staff is very helpful & kind. Check in went very smoothly & held our bags till room was ready. The air conditioning in the room wasn’t really working well, would sweat all night if under a cover. Room size is fine for Amsterdam, I’ve been in much smaller rooms & I am not a tiny person. When in a city like Amsterdam you aren’t really there to be in your room. The breakfast was very basic, they shouldn’t charge for such a breakfast, it should be free with the stay. Add a cook to make certain egg dishes if are going to charge for the buffet breakfast.
Bodde her 1 natt i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 19. mai 2024
Dear Timothy, Thank you for taking the time to review your stay.It is heartening to hear that you found our staff helpful and the check-in process to your satisfaction. We also appreciate your acknowledgment of our efforts to accommodate your luggage until your room was ready.However, we regret to hear that the air conditioning did not meet your expectations. Our hotel aims to provide a comfortable environment and we are sorry that we fell short in this aspect. We also take note of your thoughts regarding the room amenities and breakfast offerings. While we do not have a kitchenette or minibar in the rooms, premium rooms offer additional comforts such as coffee/tea making facilities, and our express breakfast option is designed to cater to various guest preferences.We are pleased that you found the room size to be sufficient for your needs in Amsterdam and that our services contributed positively to your experience.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Gerlinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a great place for a home base in Amsterdam. We walked everywhere. It was also close to a tram which is a super efficient way to get around the city when you’re too tired to walk any further. The room was small but very clean and comfortable. Beds were excellent. They had an ELEVATOR!
Bodde her 3 netter i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 14. mai 2024
Dear Gerlinda, We would like to thank you for this review about your recent experience in our hotel.The comfort of our guests is a top priority, so it is very rewarding to read that you enjoyed your stay and appreciated our prime location.Your comment regarding the size of the room has been duly noted.We really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Henry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay close to city center
Bodde her 2 netter i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 18. mai 2024
Dear Henry,Thank you for such a great review.It is gratifying to learn that you found our rooms impeccably clean and were pleased with the overall condition of our hotel. Our team takes great pride in maintaining a high standard of service, and your acknowledgment serves as a wonderful affirmation of their efforts.Should your travels bring you back to the heart of Amsterdam, we would be honored to welcome you again for another memorable experience. Until then, we wish you safe and pleasant journeys.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

brett

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10 minute walk from most places you would want to visit
Bodde her 2 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 10. mai 2024
Dear Brett,Thank you for such a great review.We are delighted to hear that our location provided a convenient base for your explorations around Amsterdam. Cleanliness and our hotel's condition are aspects we take immense pride in, and it is rewarding to know these met your expectations.While we are pleased that the service you received was to your satisfaction, we acknowledge your sentiment regarding the room amenities. Please note that our premium rooms offer additional amenities, including coffee/tea making facilities and complimentary mineral water, for those seeking a little extra comfort during their stay.Once again, we thank you for your valued feedback and look forward to the opportunity to welcome you back to ibis Amsterdam Centre Stopera.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Daniel og London

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convinient location and very attractive prices vs competition
Bodde her 1 natt i mai 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 10. mai 2024
Dear Daniel,Thank you for such a great review.It brings us great joy to know that our convenient location and competitive pricing contributed positively to your stay. Your appreciation for the cleanliness of our rooms and the exemplary service provided by our team reaffirms the dedication we have to our guests' comfort and satisfaction.While we understand that there is always room for improvement, we are pleased to hear that our hotel's condition met your expectations, and we continually strive to maintain and enhance our facilities.We're also glad that the amenities in our rooms added to your experience, and we hope you had the opportunity to relax on our comfortable SweetBeds. Please remember that premium rooms with additional amenities such as coffee/tea making facilities and canal views are available for your next visit should you wish to further enhance your stay with us.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were very small but clean and comfortable
Bodde her 4 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 10. mai 2024
Dear Mary, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found the rooms to be clean and comfortable, and that you were satisfied with the amenities provided. It is also gratifying to know that our service met your expectations and that the overall condition of the hotel contributed positively to your experience.We do appreciate your honesty regarding the room size and understand that some guests may prefer more spacious accommodations. Our hotel is designed to offer a vibrant economy lodging experience with a focus on essential comfort in the heart of Amsterdam. As all our rooms are the same size, we strive to maximize the available space to enhance guest comfort.Should you decide to stay with us again, we would be more than happy to assist you in choosing a room with a garden or canal view, which may provide a different aspect and feel to your stay. Thank you once again for choosing ibis Amsterdam Centre Stopera, and we look forward to the opportunity to serve you in the future.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wanted a few nights in Amsterdam after a river cruise and choose the IBIS as the property had good reviews, was located in a convenient location and wasn't too pricey. Happy with the choice! First and foremost the hotel staff is excellent and helpful in every way! You need this when visiting a city for the first time and need help with your questions. The room was roomy, clean and the bed was extra comfortable, as advertised ! Would definitely stay again when in Amsterdam.
Bodde her 2 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 10. mai 2024
Dear Deborah,Thank you for such a positive review.It is incredibly rewarding for us to know that our hotel staff made a positive impact during your visit. We pride ourselves on providing service that is both attentive and helpful, and your acknowledgment is a testament to their dedication.The comfort of our rooms and specifically our SweetBeds is always a focus, as we aim to offer a restful night's sleep to our guests. It's delightful to learn that these aspects contributed to your rest and overall enjoyment.Maintaining our hotel to the highest standards of cleanliness and condition is a priority for us, and we're pleased to see these efforts reflected in your experience. Your positive remarks resonate deeply with our team, reinforcing our commitment to excellence in service and accommodation.We are also glad to hear that our central location contributed to the ease and enjoyment of your Amsterdam exploration. At ibis Amsterdam Centre Stopera, we take great pride in our prime location that allows guests like you to experience the best of the city with ease.It would be our pleasure to have you return on another occasion. Very best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Laurent jacques

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chambre très confortable, nettoyée chaque jour. Possibilité de petit déjeuner copieux. Facilité d'accès au centre ville à pied.
Bodde her 4 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 3. mai 2024
Cher Laurent,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes enchantés que la chambre vous ait procuré tout le confort désiré et que sa propreté ait été à la hauteur de vos attentes.La possibilité de savourer un petit déjeuner complet semble avoir été appréciée et nous en sommes très heureux. L'emplacement central de l'ibis Amsterdam Centre Stopera permet en effet un accès facile aux diverses attractions de la ville et nous sommes ravis que cela ait contribué positivement à votre expérience.Au plaisir de vous revoir dans notre établissement pour une nouvelle visite agréable.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Team Ibis Amsterdam Centre Stopera

2/10 – Forferdelig

Jian

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
As a frequent traveller, ibis Amsterdam Centre Stopera is the worst I ever experienced. Hotel front desk receptionist is not so nice. The bed is not comfortable. I tried to turn on the lamp close to the windows. The lamp cover fell off. The raw wires were exposed. Can't believe I was almost electrified in the hotel room which I paid more than $300 a night for.
Bodde her 2 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 3. mai 2024
Dear Jian,Thank you for taking the time to share your review.While we are pleased to provide a central location convenient for exploring Amsterdam, it is with regret that we learn of the discomfort you faced during your stay.We are deeply sorry to hear that your interaction with our front desk team did not meet your expectations. Our staff typically receives positive remarks for their attentive and friendly service, and we regret any instance where we may not have exemplified our commitment to guest satisfaction. Regarding the bed comfort, we pride ourselves on our SweetBeds by ibis, designed to offer a good night's sleep, and we are saddened to hear that this was not reflected in your experience. Safety is a paramount concern for us, and the incident with the lamp is most concerning; please be assured that we take all possible measures to ensure our guests' safety and comfort.Our aim is to provide exceptional value, and we regret that the pricing did not meet your satisfaction. We hope that the other amenities and services typically appreciated by our guests, such as daily housekeeping and the peaceful ambiance of our canal-side rooms, might encourage you to consider staying with us again. We truly value your patronage and are committed to providing a pleasant hotel experience for all our guests.We hope to be able to welcome you back for an improved stay.Kind regards,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Allison

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quite a good location, although no restaurants or bars in close vicinity.
Bodde her 5 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 3. mai 2024
Dear Allison, We would like to thank you for this review about your recent experience in our hotel.We're glad to hear that you found our location to be convenient for accessing the city's attractions. Although you noted a lack of restaurants or bars immediately nearby, we hope the central location provided ample opportunity to explore Amsterdam's vibrant dining scene a short walk away.Thank you for acknowledging the cleanliness of our rooms, the overall condition of our hotel, and the service provided during your stay. These are aspects we take great pride in and are thrilled to receive positive feedback on.Should your travels bring you back to the city, ibis Amsterdam Centre Stopera would be delighted to welcome you once more, ensuring another stay that's both comfortable and memorable.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Caroline

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfy clean rooms. Very small no frills but fine for a weekend and very convenient.
Bodde her 3 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 28. apr. 2024
Dear Caroline, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to hear that you found our rooms to be comfortable and immaculately clean, and that our service met your expectations. We pride ourselves on maintaining a high standard of cleanliness and guest satisfaction, so your commendation is greatly appreciated.However, we regret to hear that the amenities and room size did not fully meet your expectations. While our rooms are designed to be compact and efficient, reflecting our commitment to providing value in a prime location, we understand that preferences vary. We hope that our central location and the convenience it offers somewhat compensated for this aspect of your experience.We are continuously striving to balance the essentials with a keen eye for detail to enhance our guest's stay. Your feedback is invaluable to us as we look to improve wherever possible.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

John Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 29. apr. 2024
Dear John,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

sue

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location close to the city center, staff was excellent along with quick check in. Rooms very small, super basic, so your paying for the location and not so much the room.
Bodde her 2 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 27. apr. 2024
Dear Sue, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you appreciated our central location and found our staff to be excellent. Our team strives to provide a smooth and efficient check-in experience, and it pleases us to know we met your expectations in this regard.However, we regret to hear that the room did not fully meet your expectations in terms of size and amenities. Our rooms are designed to be compact and functional, reflecting our commitment to offering a smart choice in the heart of the city. We understand that preferences vary, and we take your feedback seriously as we continually seek to improve our guest experience.We are grateful for your acknowledgment of the service provided by our team, and we hope that our central location and the dedicated service of our staff have left a positive impression.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Colin

Reiste med familie
Likte: Personale og service og fasiliteter
Basic but quiet accommodation in a convenient location. Canal view was nice from our room. A few toilet smells towards the end of the stay and problems with re-stocking breakfast items on some days. Rather an early finish for drinks service in the evening.
Bodde her 4 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 27. apr. 2024
Dear Colin, Thank you for taking the time to review your stay.We are pleased to hear that you enjoyed the convenient location of ibis Amsterdam Centre Stopera and the pleasant canal view from your room. Our aim is to provide a comfortable and accessible experience for all our guests, and we are glad these aspects met your expectations.However, we regret to hear about the issues you encountered with the toilet smells and the re-stocking of breakfast items. Please rest assured that we uphold the highest standards of cleanliness and service, and we will look into these matters to ensure they are an exception to our usual practices. We also understand that the early finish for our evening drinks service may not meet everyone's expectations, and we appreciate your feedback on this aspect of our amenities.We are delighted that you found our service to be commendable and that the room amenities contributed positively to your stay. Our staff strives to provide a welcoming and efficient service, and it is encouraging to know that we succeeded in this regard. Thank you for choosing ibis Amsterdam Centre Stopera, and we apologize for any inconvenience you may have experienced.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

8/10 – Bra

brian

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Good amenities in the surrounding area and located in a quiet area of town yet 10-15min walk to the old town.
Bodde her 4 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 23. apr. 2024
Dear Brian,Thank you for such a great review.We are delighted to hear that you appreciated the condition of ibis Amsterdam Centre Stopera, a testament to our commitment to providing well-maintained facilities. It is also gratifying to note that you enjoyed our peaceful yet central location, conveniently situated within a short walk from Amsterdam's charming old town.Should your travels bring you back to Amsterdam, we hope to welcome you once more to ibis Amsterdam Centre Stopera, ensuring another stay that is both comfortable and memorable.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

David

Reiste med partner
Likte: Renhold og personale og service
No coffee or tea in the room. Bed and pillows v comfortable. Quiet room.
Bodde her 3 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 23. apr. 2024
Dear David, Thank you for taking the time to review your stay.We are delighted to hear that you found our beds and pillows to be comfortable, and your room quiet, ensuring a restful night's sleep. However, we regret to hear that certain aspects did not meet your expectations, such as the absence of coffee or tea making facilities in your room. We understand the convenience these amenities bring and offer them in our premium rooms for an enhanced experience. Additionally, we take pride in the cleanliness of our rooms and are pleased you found this to be satisfactory. We are also constantly striving to maintain and improve the condition of our hotel to ensure a pleasant stay for all our guests. Your satisfaction regarding our service is much appreciated, as our team works tirelessly to provide exceptional care. We look forward to the opportunity of serving you in the future and improving your perception of our room amenities and the overall hotel condition.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely rooms, very comfortable beds, clean and tidy with a great breakfast selection. Would stay again and good location
Bodde her 2 netter i april 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 20. apr. 2024
Dear Chris,Thank you for such a positive review.It is truly rewarding to know that our commitment to cleanliness met your expectations and that you found the beds in our rooms to be very comfortable. Our SweetBeds by ibis are indeed designed to offer a restful night's sleep. We're also thrilled that our breakfast selection started your day on a high note, and that our central location enabled you to easily explore the best of Amsterdam. Our team at ibis Amsterdam Centre Stopera strives to provide excellent service, and we are overjoyed to receive your 100% satisfaction rating. Your positive experience is a testament to their efforts.It would be our pleasure to have you return on another occasion. Very best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Benjamin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for what we wanted, a nice clean room right in the centre of Amsterdam. Friendly staff, nice bar.
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 9. apr. 2024
Dear Benjamin,Thank you for this high rating.We are thrilled to hear that you found your room to be impeccably clean and our hotel's condition to meet your expectations. Your kind words regarding our friendly staff and the pleasant atmosphere of our bar are greatly appreciated. It's fantastic to know that our room amenities enhanced your stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Francesca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 3. apr. 2024
Dear Francesca,Thanks for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Kind regards,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Lucy

Reiste med partner
Likte: Renhold og personale og service
All the staff at the front desk were very friendly. Would be better if a kettle was supplied in the room but staff were happy to get me hot water
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 1. apr. 2024
Dear Lucy, We appreciate your feedback.We are thrilled to hear that our front desk team made a great impression with their friendliness. While we regret that the absence of a kettle in standard rooms did not meet your expectations, we are pleased to inform future guests that our premium rooms offer coffee and tea facilities, along with complimentary mineral water. The cleanliness of our rooms is a top priority, and your high rating in this aspect is much appreciated. Although your comment on the hotel's condition is noted, we are proud that our service has left a lasting positive impression.We look forward to welcoming you back in the future.Kind regards,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

MONICA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is beautiful and super clean
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 29. mars 2024
Dear Monica.Thank you very much for sharing your positive review.It is heartening to hear your commendation of our pristine rooms, which our housekeeping team diligently maintains for the comfort and satisfaction of our valued guests. We're also thrilled that the condition of our hotel met your expectations, reflecting our commitment to providing a top-notch environment for our visitors. Your kind words regarding our service are deeply appreciated, as our team strives to ensure an exceptional stay for every guest. Lastly, we are delighted that our room amenities contributed to a memorable experience for you.It would be a pleasure to have you return on a future occasion.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Jorge Novelo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente atención
Bodde her 2 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 28. mars 2024
Apreciado Jorge,Nos complace enormemente saber que su estancia fue satisfactoria y que nuestros servicios y la limpieza de la habitación cumplieron con sus expectativas al 100%. Es para nosotros un orgullo que destaque la excelente atención recibida, reflejo del compromiso de nuestro equipo por ofrecer una experiencia memorable.Nos enorgullece que haya disfrutado de las comodidades de nuestras habitaciones con SweetBeds de ibis y le agradecemos que haya resaltado la calidad de las mismas. La satisfacción de nuestros huéspedes es nuestra prioridad y comentarios como el suyo nos motivan a continuar manteniendo nuestros altos estándares de servicio.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

John

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 28. mars 2024
Dear John,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

ben

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff very friendly
Bodde her 3 netter i februar 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 22. mars 2024
Dear Ben, Thank you very much for this kind review of your recent stay.We're thrilled to hear that our location served you well for exploring the city and that you found our staff to be very friendly. Your appreciation of the cleanliness of your room highlights our team's commitment to providing a spotless environment for our guests. Additionally, we're glad that the hotel's condition met your expectations and that you were satisfied with the services provided. The positive feedback on the room amenities confirms our efforts to ensure a comfortable stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Juan Manuel

Q
Bodde her 2 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 18. mars 2024
Estimado Juan Manuel,Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente han disfrutado de una experiencia agradable y confortable en nuestro establecimiento. Fue un placer para todo nuestro equipo haber podido brindarles una estancia tan satisfactoria.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Heidi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great property, super friendly staff, would definitely return
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 18. mars 2024
Dear Heidi,Thank you for this kind feedback concerning your visit.We're thrilled to hear that our staff's friendliness stood out during your stay, and it is wonderful to know that you found the property to be great. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay. We are also delighted that you were satisfied with the cleanliness of your room and the overall condition of our hotel, reflecting our commitment to high standards.We look forward to welcoming you back on future visits. Kindest regards,Team Ibis Amsterdam Centre Stopera

10/10 – Utmerket

Gerhard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personal sehr hilfreich beim Transfer etc. Frühstück ist seinen Preis wert.
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 17. mars 2024
Sehr geehrter Gerhard,vielen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie unser Frühstück als preiswert empfanden und dass Sie die Hilfsbereitschaft unseres Personals bei Ihrem Transfer schätzten. Wir sind stolz auf unser tägliches Housekeeping und es ist schön zu hören, dass Sie die Sauberkeit Ihres Zimmers zu schätzen wussten. Auch Ihr Lob zu unserem Service und den Annehmlichkeiten im Zimmer ehrt uns.Wir nehmen zur Kenntnis, dass Sie die Hotelbedingungen nur mit 80% bewertet haben. Obwohl der Kontext keine spezifischen Probleme aufzeigt, bedauern wir, dass nicht jeder Aspekt Ihres Aufenthalts Ihren Erwartungen entsprochen hat.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Team Ibis Amsterdam Centre Stopera

6/10 – Grei

Sven

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dies war meine erste Übernachtung in einem Ibis Hotel. Leider wird das auch mein letzter sein. Das Zimmer war sauber, aber zu wenig Ablageflächen für Koffer und Klamotten. Und leider hat das Bad ganz schlecht abgeschlossen. Ich habe mich gefühlt wie in einer Toiletten der Deutschen Bahn oder wie auf einer Flugzeugtoilette. Dies ist ein wichtiger Grund in diesem Hotel nicht mehr zu buchen. Das Bad sollte sauber, geräumig und auch eine gewisse Privatsphäre haben. Die Tür hatte einen Spalt und man konnte alle Geräusche im Zimmer wahrnehmen. Auch der Duschkopf hatte seine beste Zeit hinter sich.
Bodde her 4 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 18. mars 2024
Lieber Sven,Vielen Dank, dass Sie sich die Zeit für ein Feedback zu unserem Hotel genommen haben.Wir bemühen uns stets um ein hohes Maß an Sauberkeit und Komfort für unsere Gäste. Wir bedauern zu lesen, dass die Ablageflächen sowie die Beschaffenheit des Bades nicht Ihren Erwartungen entsprochen haben. Wir nehmen Ihre Anmerkungen ernst, da uns das Wohlbefinden unserer Gäste sehr am Herzen liegt. Auch wenn unsere Bäder kompakt sind, legen wir großen Wert darauf, dass sie funktional und gut ausgestattet sind – mit einem Haartrockner und kostenlosen Pflegeprodukten unserer eigenen ökologischen Marke. Für die von Ihnen erlebte Lautstärke bieten wir Ohrstöpsel an der Rezeption an, um unseren Gästen zusätzlichen Komfort zu bieten, und wir empfehlen für den nächsten Aufenthalt ein Zimmer auf einer höheren Etage oder zur Gartenseite, welche generell ruhiger sind.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Team Ibis Amsterdam Centre Stopera

8/10 – Bra

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked our stay here and the staff were very kind. The room was lovely and great for what we needed. The only thing that let it down was the noise you could hear from the surrounding area, could hear chairs being moved / dragged upstairs and some people slammed the doors.
Bodde her 3 netter i mars 2024
Svar fra Team Ibis Amsterdam Centre Stopera den 18. mars 2024
Dear Laura,Thank you for taking the time to share your review.It's rewarding to hear that our staff's kindness and the quality of your room met your expectations. We're glad that our SweetBeds provided you with the comfort needed for a pleasant stay, and that our central location facilitated your exploration of Amsterdam's highlights. We acknowledge your feedback regarding the noise disturbances and while our double-glazed windows and higher floor rooms typically reduce noise levels, we regret any inconvenience you may have experienced. We do offer earplugs at the front office to ensure our guests have a restful night.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera