Innvendig detalj

Anmeldelser av Hotel Mercier

4 out of 5
Hotel Mercier
Rozenstraat 12, Amsterdam, Noord Holland

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 671 av totalt 994 anmeldelser." "
Rangering på 8 − Bra. 217 av totalt 994 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 994 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 994 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 994 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Torbjørn

Bodde her 2 netter i november 2023
Svar fra FO den 17. nov. 2023
Dear Kwong Yiu,We hope that you have enjoyed you stay at Hotel Mercier!Kindest regards,Team Hotel Mercier

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Mirthe den 3. juli 2023
Thank you for your positive review!We are happy to hear that you had a good experience with us. Hopefully, we will be able to welcome you again. Kind regards, Team Hotel Mercier

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Dmitrij den 16. sep. 2022
Dear Kim,Thank you for this amazing review. I am glad to see, we got the highest possible score. We really appreciate your feedback. We are looking forward to welcome you to our Hotel Mercier in the near future. Warm regards,

8/10 – Bra

Stine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2022

6/10 – Grei

Anne Lise

Reiste med familie
Likte: Renhold og personale og service
Dyrt og rommet tilsvarte ikke prisen
Bodde her 2 netter i mai 2022
Svar fra Reception den 17. mai 2022
Dear Anne, Thank you for taking the time to share your experience with us. It saddens us to read that your stay wasn't according to your wishes, we wish we could've known about this during your stay as we might've been able to fix it. Hopefully this didn't put too much of a damper of your stay and you still had a lovely time exploring Amsterdam. Kind regards, Ashley

8/10 – Bra

Bjørn

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2022
Svar fra Reception den 17. mai 2022
Dear Bjorn, Thank you for sharing your experiences with us. We´re so glad that you had a lovely stay with us. Hopefully you´ll carry the memories with you for a long time coming. We´d love to welcome you once more in the future. Kind regards, Ashley

10/10 – Utmerket

Ann-Charlott

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel
Fantastic location, staff, food, service and design. Comfortable bed great room. Double delux. Walking distance to everything. Beautiful neighbourhood.
Bodde her 3 netter i april 2022
Svar fra Reception den 2. mai 2022
Dear Ann-Charlott, Thank you for sharing your experience with us. We're so glad to read that you had such a wonderful stay with us and were able to enjoy all the comforts that we bring to guests. We hope you made some lovely memories of your trip to Amsterdam and that you'll carry them for a long time to come. We'd love to welcome you back once more! Kind regards, Ashley

10/10 – Utmerket

Magnus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2022
Svar fra Reception den 2. mai 2022
Dear Magnus, We’re so glad that you had such an amazing stay with us that you’d rate us with a 10! We hope you made some amazing memories of your time in Amsterdam and that you’ll decide to visit us once more in the future. Kind regards, Ashley

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig og sentralt
Bodde her 1 natt i januar 2022
Svar fra Reception den 7. apr. 2022
Dear Anne, Thank you for leaving such an awesome review behind! We're so glad to read that you had such a great stay with us that you'd rate us a 10! There are no higher compliments guests can give us than telling us they'd love to stay here again. We'd love to welcome you back again! Kind regards, Ashley

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fint hotell og fantastisk service av personellet. Rommet var fin utseendemessig, men litt rart renhold. Noen håndklær var byttet ut mens andre ikke. Kaffekapsler ble ikke fylt opp. Sengen hadde en svikt i kanten, så det føltes som man skulle falle av sengen hvis man satte/ la seg ned der. Ved utpakking ble det funnet en gjenglemt truse under senga og støvdotter på gulvet
Bodde her 3 netter i mars 2022
Svar fra Dario den 31. mars 2022
Dear, Thank you for your time, and to write this review. We are happy to hear that you enjoyed your stay at Hotel Mercier. Thank you for your feedback regarding the cleanlines of the room, we will share your feedback with our management. Despite the inconvenience with the room, we are hoping to welcome you again in the future. Kind regards, Dario Team Hotel Mercier

10/10 – Utmerket

bejta

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2022
Svar fra Paulina den 30. jan. 2022
Dear Bejta, Thank you for booking at Hotel Mercier! We are very happy and you enjoyed your stay in our hotel. We look forward to welcoming you again.

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert
Flott service. Anbefales. Har overnattet der flere ganger
Bodde her 2 netter i november 2021
Svar fra Matthias den 20. jan. 2022
Thanks for staying with us. We appreciate your feedback! We are very happy to see that you enjoyed your stay at the Hotel. Looking forward to welcoming you at the Hotel in the future. Kind regards, Matthias, Team Hotel Mercier

8/10 – Bra

Sebastian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in a great district
My girlfriend and I had an enjoyable stay at Hotel Mercier in Amsterdam. The staff at the reception were very friendly and service-minded. The hotel is excellently situated near the center of Amsterdam and had all the commodities we needed. However; the walls were very thin and it was easy to hear what was going on next door (pillow-fight), which again made us really self conscious about our behavior. We were also promised that our room would be cleaned midway through our visit, which didn't happen. These are minor negatives though, as the room itself was great, and the stay was wonderful. Hotel Mercier receives our recommendation!
Bodde her 4 netter i oktober 2021
Svar fra Reception Hotel Mercier den 6. nov. 2021
Dear Sebastian, Thank you for leaving a review about your stay at Hotel Mercier. We really appreciate it and we're glad to see you enjoyed your stay with us! It makes us incredibly happy to read that you would recommend us!! Thank you so much. Hopefully you'll visit us again when your travels bring you back to Amsterdam. Kind regards, Ashley Team Mercier

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Oppholdet var flott! Nydelig hotell med så fine rom og hyggelig personale. Det eneste vi savnet var en hel speil på rommet.
Bodde her 2 netter i oktober 2021
Svar fra Reception Hotel Mercier den 19. okt. 2021
Dear Mr/Ms Thank you for your stay at Hotel Mercier. We are happy that you enjoyed your stay, and we appreciate the positive feedback! We are sorry that you missed a full-length mirror in your room, we will register this feeedback to further heighten the experience of our guests. Kind regards, Sophia, Hotel Mercier

8/10 – Bra

Ane

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021
Svar fra Reception Hotel Mercier den 30. sep. 2021
Dear Ane Thank you for sharing your experiences of your stay at Hotel Mercier. We really appreciate your feedback, as we are always aiming to improve our performance and services. Thank you for staying at Hotel Mercier. We would love to have the opportunity to welcome you back again. With Kind regards, Ashley Team Hotel Mercier

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 1 natt i november 2020
Svar fra Reception Hotel Mercier den 23. nov. 2020
Dear Guest, Thank you for your wonderful feedback for hotel Mercier. We look forward to pleasure of having you stay with us again. we look forward to welcome you back soon. Warm Regards Laurel Team Hotel Mercier

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Amazing staff, beautiful room. Loved the location! Could not been happier about my stay here.
Bodde her 1 natt i februar 2020
Svar fra Receptie den 8. mars 2020
Dear guest, Thank you for taking the time to review Hotel Mercier! We appreciate such high rating of your recent stay with us. Rest assured, your compliments will be shared with the whole staff! On behalf of our entire team, thank you once again for your kind words! We would be thrilled to welcome you back in the near future. Kind regards, Mantas Hotel Mercier

10/10 – Utmerket

Kjetil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ikke se under sengen, ellers et veldig fint hotell. God frokost, med muligheter for å bestille pannekaker
Bodde her 3 netter i september 2019
Svar fra Team Hotel Mercier den 13. sep. 2019
Dear Kjetil, Thank you for reviewing your stay at Hotel Mercier. Your feedback is greatly appreciated as we do our utmost to continuously improve our business. I am happy that you enjoyed the Stay at Hotel Mercier while your time in Amsterdam, as well as the selection of the breakfast menu. My sincere apologies that you experienced lack of housekeeping service, I will make a note, in order to prevent this from happening again. Thank you for staying with us. It would be a pleasure to welcome you to Amsterdam again. With kind regards, Anastasiia Team Hotel Mercier

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Reception den 2. sep. 2019
Dear Mrs Sir/Madam, Thank you for taking your time sharing your review. We appreciate that you rated us 10 out of 10 stars. We are happy to know that everything was beyond your expectation. With kind regards, Stefany Hotel Mercier

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staselig hotell med perfekt beliggenhet
Staselig hotell med perfekt beliggenhet. Rolig gate i hyggelig område. God frokost. Delikat interiør, der mange eldre detaljer er bevart, supplert med nye ting. Særpreg og kvalitet i interiør og innredning gir en annen opplevelse enn et hotell som ser ut som alle andre.
Bodde her 3 netter i august 2019
Svar fra rec den 31. aug. 2019
Dear Sir/Madam, Thank you for leaving a review with us. We always try to stand out, as we are a Hotel that is not the same as any other in Amsterdam. We truly appreciate your words regarding the design, location and food. I will share this with our team. We hope to welcome you back soon to our hotel! With kind regards, Stefany Hotel Mercier

10/10 – Utmerket

Marita E.

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt beliggenhet!
Fantastisk beliggenhet, sentralt med kort gåavstand til butikker, kafeer etc. Rolig gate rett ved hyggelig kanal.
Bodde her 3 netter i august 2019
Svar fra Reception den 28. aug. 2019
Dear Marita, Thank you for reviewing your stay in Hotel Mercier and letting us know that you enjoyed your stay. We are glad that the location was fantastic. We hope to welcome you back on your next holiday in Amsterdam. With kind regards, Maxime Team Hotel Mercier

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location in a very nice area. Nice and helpful staff. Cosy hotel with nice breakfast with not too many people. We rented bikes for a whole day which was perfect to see more of the city
Bodde her 2 netter i mai 2019
Svar fra Reception den 28. mai 2019
Dear Helen, Thank you for taking the time to review your stay at Hotel Mercier. We hope you had a pleasant stay in Amsterdam and in Hotel Mercier. We are delighted to read your kind words. Thank you for your compliments about the location, staff and breakfast. It is lovely to read you enjoyed the bikes. We hope to welcome you back anytime! Kind regards, Roos Team Hotel Mercier

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019
Svar fra Team Hotel Mercier den 23. apr. 2019
Dear Guest, Thank you very much for sharing your feetback about your stay. Kind regards, Anastasiia Team Hoel Mercier

10/10 – Utmerket

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell med flott beliggenhet.
Bodde her 2 netter i januar 2019
Svar fra Maxime - Team Hotel Mercier den 29. jan. 2019
Dear Heidi, Thank you for your review about your stay in Hotel Mercier! It is lovely to read that you have enjoyed your stay and the location of the hotel this much! We hope to welcome you again on your next trip to Amsterdam! With kind regards, Maxime Team Hotel Mercier

8/10 – Bra

Katrin

Me and my daughter had a very pleasant stay at this charming hotel by the canals. The room was nice and clean with good beds. We really enjoyed our visit here. Very good location!
Bodde her 3 netter i november 2018
Svar fra Kevin den 19. nov. 2018
Dear Mrs Katrin, Thank you for taking your time to write a review. We are happy to read that you had a pleasant stay in our hotel. We also read that you enjoyed the location and the room. We hope to welcome you in the future. With kind regards, Team Hotel Mercier

10/10 – Utmerket

Francine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A adorable hotel that allowed you to feel like the history of the area
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Maxwell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

4/10 – Dårlig

David og Gypsum

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Our room had a set of stairs leading to the bedroom very unsafe, lower level with no seating
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Adam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

2/10 – Forferdelig

Zachary

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Brianna og East Islip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Allison Ruth og San Francisco

Bodde her 8 netter i april 2024

6/10 – Grei

Catherine

Likte: Renhold
Area is great. Room window couldn’t open-broken window handle. Hallway was way too dark with many steps up/down along hallway-not convenient to keep lifting luggages up/down. Had a sick friend and requested an earlier check in -staff didn’t really accommodate her request in spite of telling them she was sick. Borrowed hotel umbrella and was told to return them-like really? Who would steal or forget to return to them?
Bodde her 4 netter i april 2024

6/10 – Grei

Arianna

Bodde her 2 netter i april 2024

6/10 – Grei

Emily og Denver

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

4/10 – Dårlig

Sahika Ruzgar

Bodde her 4 netter i april 2024

10/10 – Utmerket

Adrian og San Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good hotel near everything to see.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Katherine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great experience at Hotel Mercier. It is in a wonderful location, walkable to many sights and close to a tram line. They offer a family suite that worked perfectly for our family of 4. I would definitely stay here again.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Fatima

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent option
Bodde her 1 natt i mars 2024

8/10 – Bra

Caron

Reiste med familie
Ive stayed here before and it just feels a little tired in the rooms. Also no water to drink in room. Young inexperienced staff in bar which made the experience less polished and took away some magic. Lights too bright in restaurant so didnt go in.
Bodde her 1 natt i mars 2024

8/10 – Bra

Natasha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property itself is very chic, superb location and lovely rooms - definitely go for a junior suite and above, and ask for a room with light as there are a few at the back with no light. Great for coming back to in between being out and about. Few things could be improved - restaurant staff were rude when telling us to eat non restaurant food upstairs. Could have been handle politely and more gracefully than with attitude. The toilet paper is super rough and needs to be replaced with softer. We went out to buy our own.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Annemarie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for a visitor - very walkable! Beautiful clean rooms and friendly staff. Would recommend
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Eran

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

8/10 – Bra

Luke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is super friendly, the room was clean and quiet and more spacious than we thought it would be. They even let us checkout a little later and held our bags. Very close to Anne Frank Huis if you plan to go there, and close to the canal tours.
Bodde her 1 natt i mars 2024

8/10 – Bra

dimitri

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Ralph

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dutch delight
Bodde her 2 netter i februar 2024
Svar fra Tim Team Hotel Mercier den 1. mars 2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,TimTeam Hotel Mercier

8/10 – Bra

RODRIGO P

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, great location
Great location, walking distance to all main attractions at Downtown. Hotel has a great antique style, the room was nice and big. We got the suite with a mezzanine and it was perfect for our family (2a 2c). The children loved the bathtub also. Friendly and helpful staff. The only downside was the fact that the restaurant is vegan and I am fan of a steak. But this is mi opinion and it didn’t impact our great experience there. We recommended this hotel.
Bodde her 3 netter i februar 2024
Svar fra Tim Team Hotel Mercier den 28. feb. 2024
Dear Rodrigo,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's great location, antique style, and spacious suite with a mezzanine. It's fantastic to hear that your family had a comfortable stay, and that the children loved the bathtub. We're also glad that you found our staff to be friendly and helpful. We appreciate your feedback regarding the restaurant, and while we understand that personal preferences vary, we're happy to know that it didn't impact your overall experience with us. Thank you for recommending our hotel, and we look forward to welcoming you and your family back in the future! If you have any further comments or requests, please feel free to let us knowKind regards,TimTeam Hotel Mercier

6/10 – Grei

Oliver

Likte: Renhold og personale og service
Bodde her 4 netter i februar 2024
Svar fra Tim Team Hotel Mercier den 1. mars 2024
Dear Oliver,Thank you for your feedback. We appreciate your honest review and will use it to improve our services. If there's anything specific that you think we could do better, please feel free to let us know. We hope to have the opportunity to exceed your expectations in the future.Best regards,TimTeam Hotel Mercier

10/10 – Utmerket

paula

Lovely stay!
We loved the Mercier. The location was perfect and the staff made our experience effortless and delightful. We have already recommended to friends
Bodde her 3 netter i februar 2024
Svar fra Diego Team Hotel Mercier den 13. feb. 2024
Thank you for your glowing review, Paula!We're thrilled to hear that you had a lovely stay at Hotel Mercier. It's wonderful to know that our location and the efforts of our staff contributed to making your experience effortless and delightful. Your recommendation means a lot to us, and we're grateful for your kind words.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.