On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Should you have any further feedback, in order to improve our service to you as a guest, please feel free to reach out to us directly. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Team Courtyard Amsterdam Arena Atlas.

Dear Mr. Thorbjorn, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. Providing the highest level of hospitality is our number one priority and we sincerely apologize for this.I have forwarded your comments to the responsible department head, who will have a look into this. Furthermore, I would like to thank you for your great comments about the room and the location. We hope to welcome you back on another occasion and wishing you a great day ahead. Sincerely, Aniek Aarsman Social Media Specialist aniek.aarsman@courtyardarena.com

Dear Simone, Thank you for your feedback! Regarding the deposit, we have contacted you by email. Thank you!

Thank you for your feedback, Yigi!

Beste Linda,Bedankt voor uw feedback over uw recente verblijf bij ons. We zijn blij dat u de locatie van ons hotel waardeerde en dat u de vriendelijkheid van ons personeel opmerkte, hoewel we begrijpen dat de taalbarrière soms een uitdaging kan zijn. We willen ons oprecht verontschuldigen voor het ongemak dat u heeft ervaren met betrekking tot de netheid van de kamer. Dit voldoet niet aan onze normen en we zullen ervoor zorgen dat uw opmerkingen worden doorgegeven aan het schoonmaakteam om ervoor te zorgen dat dit niet nogmaals gebeurt.We willen ook graag benadrukken dat het voor ons moeilijk is om Nederlandstalig personeel te vinden, maar we doen ons best om aan de behoeften van al onze gasten te voldoen. We zullen uw opmerkingen ter harte nemen en blijven streven naar verbetering.Nogmaals onze oprechte excuses voor het ongemak en we hopen dat u ons nog een kans wilt geven om u in de toekomst een betere ervaring te bieden.Met vriendelijke groet,

Dear Danielle,Thank you so much for your fantastic review! We are thrilled to hear that you had a perfect experience during your stay with us. It's great to know that you appreciated the modern room and our close proximity to the metro and AFAS Live stadium. Providing our guests with a professionally-run and well-maintained facility is always our goal, and we're delighted that we met your expectations.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If you have any further comments or requests, please don't hesitate to reach out to us.Warm regards,

Thank you for your nice review, Abdullah!

Thank you for your kind words and review, Mikey!

Thank you for your kind words and review, Marianna!

Beste Marije,Hartelijk dank voor het delen van uw ervaringen. We waarderen het dat u de tijd heeft genomen om uw feedback met ons te delen.Het verheugt ons te horen dat u ons hotel aanbeveelt voor de rustige sfeer en goede faciliteiten, zoals de fitnessruimte en de kleine snackshop. Onze excuses voor het beperkte assortiment barhapjes en de vertraging in de service als gevolg van onderbezetting. We zullen zeker kijken naar manieren om onze service te verbeteren.Het spijt ons dat het voorval met housekeeping wat ongemak heeft veroorzaakt. We zullen dit bespreken met ons team om ervoor te zorgen dat dergelijke situaties in de toekomst worden vermeden.Desondanks zijn we verheugd dat u over het algemeen een positieve ervaring had en dat u overweegt om terug te keren vanwege de locatie, goede hygiëne en rust. We kijken ernaar uit om u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Courtyard Amsterdam Arena Atlas Team

Thank you, Chris!

Thank you, Britta!

Dear Dorcas Lusamba,Thank you for your kind feedback and for staying with us! We hope to welcome you back soon. Kind regards,

Dear Lynn,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the lack of room service over the two nights of your stay. Your comfort and satisfaction are of the utmost importance to us, and we deeply regret falling short of your expectations.We understand the importance of prompt and reliable room service, and we are actively addressing the issue to ensure that this does not happen in the future. Our team is committed to providing a seamless and enjoyable experience for all our guests, and we appreciate you bringing this to our attention.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Warm regards,Courtyard Amsterdam Arena Atlas Team

Dear Dwipa,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our location convenient, being near the train station and providing easy access to other places. Your positive feedback is truly appreciated.We also appreciate your honest feedback regarding the condition of the carpets inside the rooms. We apologize for any inconvenience this may have caused. Rest assured, we take your comments seriously, and we are actively working to address and improve the cleanliness of our room carpets. Our housekeeping team will be more vigilant in ensuring a pristine environment for our guests.Your feedback is invaluable to us, as it helps us identify areas for enhancement. We hope that this isolated concern does not deter you from choosing us for your future stays, as we are committed to providing an even more enjoyable experience.If your travels bring you back to the area, we would love the opportunity to welcome you again and showcase the improvements we have made.Thank you for choosing us, and we appreciate your understanding.Warm regards,Courtyard Amsterdam Arena Atlas Team

Thank you, Eline!

Dear Jeff,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our bed mattresses to be exceptionally clean. Providing a comfortable and hygienic environment is a top priority for us, and we are thrilled that our efforts have met your expectations.Your positive comments inspire and motivate our team to maintain high standards of cleanliness throughout the hotel. We understand the importance of a restful night's sleep for our guests, and we're pleased to know that our clean bed mattresses contributed to your overall satisfaction.We truly appreciate your acknowledgment, and we look forward to the opportunity of welcoming you back for another enjoyable stay. If you have any further comments or suggestions, please don't hesitate to share them with us.Warm regards,Courtyard Amsterdam Arena Atlas Team

Thank you for your feedback!

Caro Sandro,Grazie di cuore per le tue gentili parole sulla professionalità e simpatia del nostro personale. Siamo davvero lieti che tu abbia apprezzato il servizio offerto durante il tuo soggiorno.Il nostro team si impegna costantemente per garantire un'esperienza positiva e accogliente a tutti i nostri ospiti, e è gratificante sapere che i loro sforzi sono stati notati.Speriamo sinceramente di averti nuovamente come nostro ospite in futuro. Se ci sono ulteriori commenti o suggerimenti che desideri condividere, siamo sempre qui ad ascoltarti.Grazie ancora per la tua preferenza. Ci auguriamo di darti nuovamente il benvenuto presto.Cordiali saluti,Courtyard Amsterdam Arena Atlas Team

Cher Fatimata,Nous sommes enchantés d'apprendre que vous avez passé un très bon séjour dans notre hôtel ! C'est toujours un plaisir de recevoir des retours positifs de nos clients.Nous travaillons constamment pour offrir des expériences mémorables, et il est gratifiant de savoir que nous avons contribué à rendre votre séjour agréable.Si vous avez des suggestions ou des commentaires supplémentaires sur ce que vous avez apprécié particulièrement, n'hésitez pas à nous les faire savoir. Nous sommes toujours ouverts à recevoir des conseils de la part de nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage. Merci d'avoir choisi notre hôtel pour votre séjour.À bientôt !Bien à vous,Courtyard Amsterdam Arena Atlas Team

Dear Shaira,Thank you so much for taking the time to share your positive feedback with us! We're delighted to hear that you experienced great service and encountered kind personnel during your stay. Your recommendation means a lot to us.We are dedicated to providing exceptional service, and it's always rewarding to know when we've succeeded in making our guests feel welcome and well taken care of. If there's anything specific that stood out to you or any way we can further enhance your future visits, please feel free to let us know.We appreciate your recommendation and look forward to the pleasure of welcoming you back on your next visit. If you have any plans to return, we'll be here to ensure you have another enjoyable stay.Thank you once again for your kind words!Best regards,Courtyard Amsterdam Arena Atlas Team

Dear Luis,Thank you for your wonderful feedback! We're thrilled to hear that you found everything incredible during your stay. Providing an exceptional experience for our guests is our top priority.If there's anything specific that stood out to you or if you have any suggestions on how we can make your next stay even more enjoyable, please feel free to share. We value your input and look forward to the opportunity to welcome you back.Once again, thank you for choosing us, and we hope to have you with us again soon.Best regards,Courtyard Amsterdam Arena Atlas Team

Dear Marianna,Thank you for sharing your feedback with us! We're delighted to hear that our hotel's location was convenient for your concerts. We strive to provide a comfortable and accessible experience for our guests, especially those attending events nearby.If there are any specific aspects of your stay that you found particularly enjoyable or areas where we can improve, please feel free to let us know. Your input is valuable to us, and we appreciate the opportunity to enhance our services.We hope to have the pleasure of welcoming you back for future events or visits. If there's anything we can do to make your next stay even better, please don't hesitate to inform us.Thank you for choosing our hotel, and we look forward to hosting you again soon!Best regards,Courtyard Amsterdam Arena Atlas Team

Dear Martyn,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a pleasant stay and that our hotel's location, especially its proximity to the nearby arena, met your needs. It's great to know that you found the transport links convenient and that you enjoyed a nice, clean room as well as a delicious breakfast.Your kind words are truly appreciated, and we're delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future.If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to let us know. We value your feedback and strive to make each guest experience memorable.Thank you once again, and we can't wait to host you on your next visit.Best regards,Courtyard Amsterdam Arena Atlas Team

Cher Gil,Nous vous remercions sincèrement d'avoir pris le temps de partager vos préoccupations avec nous. Nous sommes désolés d'apprendre que votre expérience récente ne répondait pas à vos attentes habituelles et que la propreté de la chambre ne correspondait pas à nos normes élevées.Veuillez accepter nos excuses les plus sincères pour les inconvénients que vous avez rencontrés, notamment le manque d'entretien et le niveau de propreté insatisfaisant. Nous prenons vos commentaires très au sérieux et nous allons immédiatement enquêter sur ces problèmes pour prendre des mesures correctives.Nous comprenons à quel point la propreté est importante pour votre confort, et nous sommes déterminés à rectifier cette situation. Nous aimerions vous assurer que cela ne reflète pas notre norme habituelle, et nous prendrons toutes les mesures nécessaires pour améliorer la qualité de nos services.Si vous décidez de nous donner une autre chance, nous ferons tout notre possible pour rectifier cette expérience décevante. Votre satisfaction reste notre priorité absolue.Nous vous remercions de votre fidélité et de votre compréhension.Bien à vous,Courtyard Amsterdam Arena Atlas Team

Dear Kimeka,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel cozy, clean, and comfortable. Our team takes great pride in providing warm and inviting service, so it's wonderful to know that you found them accommodating and helpful.We're glad our location worked well for you, offering convenience with easy access to restaurants, supermarkets, pharmacies, transit, and sightseeing areas. It's always our goal to make our guests' stays as enjoyable and stress-free as possible.We understand the importance of staying connected, especially when traveling internationally, and we're pleased that you appreciated the availability of adapters for your devices.Thank you for the high recommendation! We look forward to welcoming you back on your next visit. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more.Best regards,Courtyard Amsterdam Arena Atlas Team