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Anmeldelser av Citadines Canal Amsterdam

4 out of 5
Citadines Canal Amsterdam
Noorderstraat 46, Amsterdam

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 48 av totalt 71 anmeldelser." "
Rangering på 8 − Bra. 17 av totalt 71 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 71 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 71 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 71 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Simone

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfekter Aufenthalt, super Frühstück , ruhige Lage aber auch sehr Zentral !
Bodde her 4 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 25. mai 2024
Dear Simone ,Thank you for sharing your review. We are thrilled to see you had a good stay with us. We hope we can welcome you again in the future! Team Citadines Canal Amsterdam

10/10 – Utmerket

Edoardo

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Struttura in una bella zona comoda molto ospitali gentili puliti.
Bodde her 3 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 22. mai 2024
Hello Edoardo, Thank you for sharing your feedback!What a pleasure to hear you enjoyed your stay, hopefully we can welcome you back soon!

2/10 – Forferdelig

Hector

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I stayed in room 206 from the 15th of May until the 19th. It is not fair that I paid the full price for my stay and did not have a working A/C. I never had a working A/C in my room (206) and they kept telling me every day that they had fixed it. They offered to move me to another room but that the A/C wasn’t guaranteed. I travel very often because I work for an airline. I liked the hotel but wouldn’t stay there ever again. They said they were going to let a manager know about my situation ( I was complaining every single day). Nobody followed up with me (basic customer service, I’m not asking for a lot) but attention to details or problem resolution is not in the picture for the administration. I just wanted A/C in my room because that is one of the reasons why I select my stays. The front desk staff was nice but I paid with money and points and I feel like I wasted my money and I could not sleep well. My stay in Amsterdam was not very enjoyable.
Bodde her 4 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 21. mai 2024
Dear Hector, Thank you for sharing your feedback and our apologies for the experience you had with us. We have reached out to you by e-mail, regarding the solution,

4/10 – Dårlig

Jenna

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
BED BUGS!!! I wish I could give this place a 10/10 because it was gorgeous and the staff are so kind but we had such a bad bed bug infestation. I left this property covered in bites. This cost me hundreds of dollars and days out of my backpacking trip trying to fix, and I am praying it is fine now… So sad!!
Svar fra Team Citadines Canal Amsterdam den 21. mai 2024
Dear Jenna,Thank you for taking the time to share your review with us.We always take such complaints and feedback extremely seriously. After reading your review, we hired an external company to investigate the room. This company conducted an investigation in your room and concluded that there were no bed bugs or other insects present. We also had this investigation conducted in other rooms and our common areas, but no traces of pests were found there either.I'm sorry to hear you didn't enjoyed your stay at our property.

10/10 – Utmerket

Olga og Richmond

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and hotel
Bodde her 3 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 17. mai 2024
Hello Olga, Thank you for rating us 5 out of 5!We hope to welcome you again soon.

8/10 – Bra

Erik

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They have nice family rooms with a dishwasher and microovnen. The breakfast is basic but good quality.
Bodde her 4 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 17. mai 2024
Hello Erik, Thank you for sharing your feedback.We're glad to hear you enjoyed your stay with us.

10/10 – Utmerket

Olga og Richmond

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good location and rooms’ condition. We’ll be back!
Bodde her 2 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 17. mai 2024
Dear Olga, Thank you for your feedback.We are looking forward to welcome you again!

8/10 – Bra

Charlotte

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Insgesamt gut
Bodde her 4 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 13. mai 2024
Dear Charlotte,Thank you for sharing your review with us. We are glad to hear you enjoyed your stay with us.

10/10 – Utmerket

JON

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cerca del metro y barrio tranquilo
Bodde her 4 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 13. mai 2024
Dear Jon,Thank you for your feedback.We are glad you enjoyed your stay with!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We arrived early and were allowed to check in early as long as we signed up for their Hotel club. Otherwise they hold your luggage until your room is ready at 3pm. The breakfast is a bit pricey at $19 Euros per person per day. They have several restaurants near by that might be a better option. They also have a supermarket around the corner on the Main Street. Albert Hains is the name. For $9 Euros per day you can use the metro, subway or train. Which is a 5min walk from the hotel. I really liked that the hotel offered complimentary coffee and tea. They do have a small laundry on site but you have to pay $10 euros to use it. There is no housekeeping you can ask for clean towels at the reception desk. We were here three days and three times our keys didn’t work and we had to go to the reception area for new keys or reactivating which is aggravating after a long day. Overall a nice hotel and nice stay in Amsterdam. Many attractions near by.
Bodde her 3 netter i mai 2024
Svar fra Team Citadines Canal Amsterdam den 10. mai 2024
Dear Linda, Thank you for sharing your review. We're glad to hear you enjoyed your stay with us and hope to welcome you again soon.We will forward your feedback regarding the keys.

8/10 – Bra

Guillermo

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place, nice and great staff
Bodde her 2 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 7. mai 2024
Hello Guillermo, Thank you for sharing your review with us. We are glad to hear you enjoyed your stay and we hope to welcome you again soon.

8/10 – Bra

Peter William og WINCHESTER

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was excellent, and the staff friendly and obliging.The breakfast was somewhat lacking in normal cereals, baked items and fruit. Can't comment on cooked breakfast as we don't eat it.
Bodde her 2 netter i mai 2024
Svar fra Cynthia den 5. mai 2024
Dear Peter,Thank you for the feedback! We're glad you enjoyed your room and our friendly staff. Regarding your comments about the breakfast, we are sorry if it didn't meet your expectation and we'll take note for future improvements.Thank you once again for your valuable feedback. We hope we can welcome you again in the future!Kind regards,Cynthia van BeekCitadines Canal Amsterdam

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very good, Hotel,
Bodde her 2 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 3. mai 2024
Dear John,Thank you for sharing your review.We hope to welcome you again in the near future.

10/10 – Utmerket

Michel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great ĺocation, focus on sustainability which was amazing. Very nice and cosy rooms, comfortable beds and great service. Thank you very much for an amazing stay.
Bodde her 5 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 1. mai 2024
Dear Michel, Thank you for your kind words. It's a pleasure to hear you enjoyed your stay with us. I will share your compliments with our team and hopefully wel can welcome you back soon.

8/10 – Bra

Athena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cute little hotel liked my room had a stove, fridge, diswasher and sink. Location was great just a few minutes away walking from metro, Heineken Experience and lots of restaurants. The only thing I would say is the phone in the room didn't work let the front desk know said someone would come no one came and the bed is kinda hard.
Bodde her 4 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 1. mai 2024
Hello Athena,Thank you for sharing your feedback.We will take a look at the phone in your room!Hopefully we can welcome you again soon!

10/10 – Utmerket

Roberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Las instalaciones excelentes, muy nuevas. Todo queda cerca, muy bien ubicado
Bodde her 3 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 1. mai 2024
Hello Roberto,Thank you for your message. What a pleasure to hear you enjoyed your stay with us. Hopefully we are able to welcome you again soon.

2/10 – Forferdelig

Ryan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 29. apr. 2024
Dear Ryan, Thank you for your message. I'm sorry to hear you rate us a 1 out of 5. If you have any additional feedback, so we can take a look into it, that would be highly appreciated.

10/10 – Utmerket

Erin og Seattle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had to book this hotel super last minute because of a an unexpected trip extension (and we weren’t able to extend our rental property because someone else was checking in. Finally someone has truly figured out that low budget hotel doesn’t have to mean janky and hideous! This place is stylish and cute, has intuitive and convenient amenities, is in an awesome location, and has very friendly and helpful staff. It’s not fancy and the rooms are small, but it’s super clean and has everything you need for a short stay in the center of Amsterdam.
Bodde her 2 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Hello Erin, Thank you so much for your kind words. Hopefully for your next visit in Amsterdam, we hope to welcome you for a longer stay!

10/10 – Utmerket

Paulina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay!
Bodde her 3 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Hi Paulina, Thank you for your kind words!Hopefully we are able to welcome you again soon.

10/10 – Utmerket

Mette

Bodde her 2 netter i april 2024
Svar fra Team Citadines Canal Amsterdam den 10. mai 2024
Dear Mette, Thank you for rating us 5 out of 5!We are happy to hear you enjoyed your stay with us.

10/10 – Utmerket

Veronique

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hébergement très bien, état neuf, bien équipé.
Bodde her 1 natt i april 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Hello Veronique, Thank you for sharing your review with us.We're glad to hear you enjoyed your stay with us, and we hope to welcome you again soon!

6/10 – Grei

VISHAL og Mumbai

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Convenient but the rooms are very small..
Bodde her 1 natt i april 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Dear Vishal, Thank you for sharing your feedback. If you have any additional feedback for us, regarding your stay, don't hesitate to reach out.

8/10 – Bra

Alwyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, walkable to many sights and the nearest metro station. Brand new hotel with lovely staff. Our room was small but adequate. Bed was comfortable and shower was really good! Only downside is you have to housekeeping is extra at a fee. Some minor design 'flaws' such as the cable from out kettle wasn't long enough to reach the closest socket below the desk, so we had to be innovative by moving things around. Otherwise,really good hotel!
Bodde her 4 netter i mars 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Hello Alwyn,Thank you for taking the time to share your feedback with us, it's highly appreciated. I will share this with our technical department, to see if we can find a solution for this. Hopefully we can welcome you back in the near future.

10/10 – Utmerket

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Hi Jane,Thank you for rating us 5 out of 5!Hopefully we can welcome you again soon.

10/10 – Utmerket

Marieke

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wat een super hotel is. Wij waren er 27 dagen nader het geopend is. Mooi ingericht en lekker rustig. Geen geluiden van de stad en om de hoek van metrostation Vijzelgracht. Wij gaan zeker nog een keer!
Bodde her 1 natt i mars 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Beste Marieke, Bedankt voor het delen van uw feedback!Wat fijn om te horen dat uw verblijf bevallen is, we hopen u snel wederom te verwelkomen!

10/10 – Utmerket

Jessica og ARLINGTON

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great about this location. It was very cozy and beautiful. Also, everyone at the front desk was great to us.
Bodde her 1 natt i mars 2024
Svar fra Team Citadines Canal Amsterdam den 22. apr. 2024
Dear Jessica, Thank you for leaving your kind words!We hope to welcome you back again soon!

10/10 – Utmerket

FLOR

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Team Citadines Canal Amsterdam den 18. apr. 2024
Dear Flor, Thank you for sharing your review with us.We are glad to hear you enjoyed your stay at Citadines Canal Amsterdam.

10/10 – Utmerket

Wei-Ling

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Team Citadines Canal Amsterdam den 19. mai 2024
Hello Wei-Ling, Thank you for rating us 5 out of 5! We hope to welcome you again soon. Kind regards, Team Citadines Canal Amsterdam

10/10 – Utmerket

Federico

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a beautiful brand New hotel. Totally worth it
Bodde her 2 netter i mars 2024
Svar fra Saeed. den 18. mars 2024
Thank you for your comment, we are glad to know that you have enjoyed your stay at Citadines canal Amsterdam.

8/10 – Bra

Brett

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was courteous. The room was clean and cozy. Close to everything
Bodde her 4 netter i mars 2024
Svar fra Saeed. den 18. mars 2024
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 – Utmerket

LaDawne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a wonderful stay, the room was very comfortable. The facility had been opened for a week and everything is brand new. Nice fitness center and causal meeting space downstairs. Breakfast was included, which I wasn't expecting. The staff were very nice and helpful. I would definitely stay there again for my next visit.
Bodde her 1 natt i mars 2024
Svar fra Saeed. den 14. mars 2024
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 – Utmerket

Maria

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
All good, very new, but no cleaning service. The breakfast are very nice
Bodde her 3 netter i mars 2024
Svar fra Saeed. den 12. mars 2024
Thank you for your feedback, Housekeeping services are provided by our residence with a charge, it is included for a stay of 6 night, our reception is open 24h for any questions or demands.

10/10 – Utmerket

Stephan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding new property in the heart of Amsterdam, beautiful design, well trained staff - definitely not my last visit.
Bodde her 1 natt i mars 2024
Svar fra Saeed. den 7. mars 2024
Thank you for taking the time to write us your feedback.We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 – Utmerket

FREDERIC

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Citadines canal is newly refurbished with very nice and elaborated design. Perfect location in City center.very welcoming team able to guide us on main attraction nearby . Nice lounge for breakfast or for a drink after a walk in the city to relax. The studio gave us the possibility to prepare a meal thanks to the equipted kitchen in the room ! Great stay
Bodde her 1 natt i mars 2024
Svar fra Anna. den 7. mars 2024
Thank you for taking the time to write us your feedback, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 – Utmerket

Rahul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely delighted with my recent stay at this property! The attention to detail in the decor, coupled with impeccable cleanliness, made for a truly comfortable experience. The amenities exceeded my expectations, and the location was convenient for both business and leisure activities. The staff's warmth and professionalism added a personal touch, making it a memorable stay. Highly recommend this property for anyone looking to stay in Amsterdam
Bodde her 1 natt i mars 2024
Svar fra Anna. den 7. mars 2024
Thank you for taking the time to write us your comments; comments like yours pushes us to excel and provide the upmost service for our guests.

10/10 – Utmerket

Alena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This new hotel is amazing! They've really paid attention to every little detail in how it looks, even in the kitchen. Could have stayed for weeks. Plus, it's super close to all you need to see in Amsterdam. Less than 10 minutes to Rijksmuseum, Pasta Basta, Ice Bar, Heineken Experience, Melkwerk, etc. And the staff? They're so friendly and very helpful. You feel it is a good work environment.
Bodde her 1 natt i mars 2024
Svar fra Saeed. den 8. mars 2024
Thank you for your comments, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam

10/10 – Utmerket

Irene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Toplocatie in het centrum van Amsterdam, vriendelijk personeel en een prachtige kamer!
Bodde her 1 natt i mars 2024
Svar fra Saeed. den 8. mars 2024
Thank you for taking the time to write us your feedback.

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A small treasure in a residential area close to Prinsengracht. Waking up to birds singing in city centre is really rare and nice. Nice local restaurants and bars in close proximity.
Bodde her 1 natt i mars 2024
Svar fra Anna. den 8. mars 2024
We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam, we hope to welcome you back again.