Dear Stian, Thank you for your review of your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the pleasure of welcoming you back. Best regards,Natasa Duricic, Operations Manager

Hei, tusen takk for den fantastiske anmeldelsen!Vi håper du hadde et flott opphold hos oss!Vi ser frem til å ønske deg velkommen tilbake til ibis Amsterdam Centre snart. Ha en flott dag,Natasa Duricic, Operations Manager

Hei, tusen takk for den fantastiske anmeldelsen!Vi er glade for å høre at du satte pris på rensligheten på rommet, hotellets tilstand og komforten på rommet. Det er flott å vite at vårt engasjerte personale kunne levere en utmerket service under ditt opphold. Vi jobber kontinuerlig med å forbedre våre fasiliteter og tjenester for å sikre at våre gjester har en hyggelig opplevelse.Vi beklager eventuelle ulemper du måtte ha opplevd og vil ta dine tilbakemeldinger i betraktning for å forbedre oss ytterligere. Vennligst husk at vi tilbyr et utvalg av romtyper og utsikter som kan bidra til å forbedre ditt neste opphold hos oss.Vi ser frem til å ønske deg velkommen tilbake til ibis Amsterdam Centre snart. Ha en flott dag,Natasa Duricic, Operations Manager

Kjære Karin, Tusen takk for din positive tilbakemelding etter ditt opphold hos oss på ibis Amsterdam Centre.Vi håper du hadde et flott opphold hos oss!Tusen takk for din hyggelige tilbakemelding, og vi håper å se deg igjen snart!Peter Holierook, General Manager

Dear Guest,Thanks for taking the time to review your stay at our hotel.While we are pleased that our hotel was convenient for your needs, we regret that our usual high standards were not met and will be reviewing this with our team. We encourage you to let us know of any issues at the time, so we may have to opportunity to put things right.We hope, nevertheless, that we will have the pleasure of welcoming you back in the future.Kindest regards,Peter Holierook, General Manager

Hei Kathrine, takk for at du delte din opplevelse hos oss.Det er veldig hyggelig å høre at du var fornøyd med oppholdet ditt, samt den sentrale beliggenheten vår og hotellet i seg selv.Vi forstår at våre gjester har ulike preferanser til mykhet i madrassene. Vi oppmuntrer til å kontakte resepsjonen dersom ting ikke svarer til forventningene. Slik kan vi forsøke å gjøre ditt opphold så komfortabelt som mulig, og eventuelt tilby en overmadrass. Vi setter pris på at du trekker frem vårt renhold som positive elementer ved vårt hotell.Vi er glade at du trivdes på hotellet tilslutt, og håper at du tar turen innom oss på et senere tidspunkt., Mvh,Natasa Duricic, Operations Manager

Dear Amanda,Thank you for taking the time to send us your rating.Vi er glade for å høre at du var fornøyd med oppholdet ditt og hotellet i seg selv.Det er særlig hyggelig å lese at du satte pris på romslige og rene rom. Vi er også stolte av vår flotte restaurant, og da er vi svært fornøyde med at du likte frokosten vi tilbyr.We hope to welcome you back for a return visit.Best regards,Natasa Duricic, Operations Manager

Dear Lars Harald,Thank you for your positive review, we appreciate it.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Natasa Duricic, Operations Manager

Kjære Rune, takk for din tilbakemelding på ditt opphold her hos oss.Det er veldig hyggelig å høre at du satte pris på vår sentrale beliggenhet. Vi beklager at resepsjonen vår ikke svarte til forventingene dine. Vi oppmuntrer våre gjester til å kontakte resepsjonen umiddelbart under oppholdet om ting fremstår som under den standarden man kan forvente. Dette gjelder også ting på rommet slik som problemer med senger eller eventuell lukt. Vår første prioritet er våre gjesters komfort og fornøyelse, og vi er alltid tilgjengelige for å hjelpe.Vi takker for din tilbakemelding, og håper og se deg igjen snart på ibis Amsterdam CentreNatasa Duricic, Operations Manager

Dear Katharine, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our staff welcoming. It is always encouraging to learn that guests appreciate the efforts of our dedicated team.We regret to hear about the oversight regarding towels in your bathroom. Please accept our apologies for any inconvenience this caused. Our team strives to ensure that all aspects of our guest's stay are attended to, and we are sorry for this lapse. We are committed to providing complete comfort and convenience, and we have taken note of your experience to prevent such occurrences in the future.We are grateful for your positive remarks on our service and hope that these aspects of your stay left you with a favorable impression. At ibis Amsterdam Centre, we continuously aim to provide a high-quality experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Louise, We would like to thank you for this review about your recent experience in our hotel.We appreciate your feedback regarding the size of our rooms and bathrooms. Our hotel offers various room sizes, including the Cosy rooms which are indeed smaller in size. These rooms are designed to provide a comfortable and affordable stay for our guests. For future visits, you may consider booking one of our larger room options, such as the Standard or Family rooms, which offer more space and additional amenities. We apologize for any inconvenience you may have experienced during your stay.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Thomas, Thank you for taking the time to review your stay.We are delighted to hear that the cleanliness of our hotel and the level of service provided by our staff met your expectations and contributed positively to your stay.However, we regret that the room and bathroom size did not fully meet your satisfaction. Our cosy rooms are designed to be compact and efficient, offering a modern, colorful decor and essential amenities for a comfortable stay, as reflected in our hotel description. We understand that preferences vary, and we strive to accommodate our guests' needs within the constraints of our urban location.Should you decide to stay with us again, we would be happy to assist you in selecting a room that better suits your preferences, including those with a view of the river, which are located on the higher floors and offer additional amenities. At ibis Amsterdam Centre, we are committed to providing a pleasant experience for all our guests.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Philip,Thank you for such a great review.It is heartening to know that our staff's global diversity contributed positively to your stay, reflecting the inclusive spirit of ibis Amsterdam Centre.We take pride in our comprehensive breakfast offerings and are elated that they exceeded your expectations. While we may not offer a full dining menu, our convenient pizza selection provides a tasty alternative for evening meals.Your commendation of our friendly staff, pristine rooms, and the overall condition of our hotel is immensely rewarding to us. The proximity to the train station and trams is indeed one of our prized features, and we are glad it added value to your stay. We also appreciate your acknowledgment of our room amenities, although we are curious to know if there was anything specific you felt could be enhanced.Lastly, we understand navigating multiple elevators may have been unexpected, and we hope this aspect did not detract significantly from your overall experience.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Jerome,Thank you for such a great review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Beste Eva,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Natasa Duricic, Operations Manager

Dear Maria Ella,Thank you for such a positive review.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Lori, We would like to thank you for this review about your recent experience in our hotel.We are pleased to learn that you found our service to be excellent and that you appreciated the cleanliness and condition of our hotel.However, we regret that you found the room size smaller than expected. We aim to provide a cozy and efficient space, and we understand that preferences on room size can vary. For future visits, you may consider our larger rooms, which offer additional space for a more comfortable experience. Regarding your concerns about the price, please know that our rates are competitive within the Amsterdam city centre area, and we strive to offer the best value for our amenities and location.It is encouraging to know that our commitment to service was reflected during your stay. Our staff takes great pride in offering a welcoming and helpful environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Tammy, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our location close to Amsterdam Central Station met your travel needs, making your stay convenient and accessible.While we understand that you found the room to be small, we would like to point out that our cosy rooms are designed to maximize space and ensure comfort within the city centre where space is at a premium. We take pride in maintaining clean rooms and are pleased that this was reflected during your visit. It is also gratifying to know that the condition of our hotel and the service provided by our team met your expectations, as we strive for excellence in these areas.The positive aspects of your experience, such as our attentive service and the overall condition of our hotel, are what we aim for every guest to enjoy. At ibis Amsterdam Centre, we consistently focus on delivering quality experiences, and your comments affirm our commitment to this goal.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Susan, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location to be excellent, as we strive to offer convenience to all our guests with our central positioning.However, we regret to hear that the size of our rooms did not meet your expectations. Our cozy rooms are designed to be compact and efficient, and we also provide options for larger rooms that might better accommodate your preferences for future visits. Regarding the breakfast, we apologize if at times it did not fully meet your satisfaction. We constantly aim to provide a variety of choices and will look into restocking items more promptly. While our evening dining options are focused on a selection of pizzas, we aim to provide a convenient choice for our guests after a day of exploring the city. We take your comments seriously and will consider expanding our menu to add more variety.In terms of service and amenities, we are sorry that these aspects did not entirely meet your expectations. Our team is dedicated to providing a high level of service, and we will reinforce our efforts to ensure a more enjoyable experience. The condition of the hotel is something we work diligently to maintain, and your comments will aid us in our ongoing improvements.We are pleased, however, that you found the room cleanliness to be satisfactory. We take pride in our daily housekeeping services, and it is rewarding to know that this aspect of our hotel met your standards.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Marina,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Julianne,Thank you for such a positive review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Muchas gracias por su excelente valoración sobre ibis Amsterdam Centre.Nos complace enormemente que haya encontrado la limpieza de la habitación a su gusto, reflejando nuestro compromiso con la higiene y el confort. Es un honor saber que la condición del hotel cumplió con sus expectativas y que las amenidades de la habitación contribuyeron a una experiencia positiva durante su visita.Su valoración de nuestros esfuerzos nos motiva a continuar trabajando para ofrecer el mejor servicio posible. Agradecemos que haya compartido su opinión y nos haya calificado tan altamente.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Natasa Duricic, Operations Manager

Estimado huésped, Gracias por elegir ibis Amsterdam Centre para su estancia en nuestra ciudad.Nos complace saber que encontró nuestra ubicación junto a la estación central conveniente para sus necesidades de viaje.Lamentamos que las obras de construcción en frente del hotel hayan podido afectar su experiencia; entendemos que esto puede ser molesto y apreciamos su comprensión mientras la ciudad realiza mejoras en las calles circundantes. Nos enorgullece enormemente que nuestro personal haya dejado una impresión positiva gracias a su excelente servicio.Entendemos que el tamaño de las habitaciones y los baños pueden no cumplir con las expectativas de todos nuestros huéspedes. Nuestros cuartos acogedores están diseñados para maximizar el espacio y la funcionalidad, y aunque son compactos, están equipados con todas las comodidades necesarias, como se destaca en nuestros servicios de habitación, para asegurar una estancia confortable. Nos disculpamos si la limpieza de su habitación no reflejó nuestros altos estándares y aseguramos que tomamos muy en serio la higiene y el mantenimiento de nuestras instalaciones.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Natasa Duricic, Operations Manager

Dear Guest, Thank you for this great review.We are delighted to learn that you appreciated the impeccable cleanliness of our rooms, reflecting our high housekeeping standards at ibis Amsterdam Centre. It is also heartening to know that the condition of our hotel met your expectations, following our latest renovations in 2021. Our team strives to provide exceptional service, and your acknowledgment of their efforts is greatly valued.Thank you once again for your kind words, and please consider ibis Amsterdam Centre your home away from home whenever you are in Amsterdam.We look forward to welcoming you back soon. Kind regards,Natasa Duricic, Operations Manager

Dear Freya, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our central location next to the train station was convenient for your travels around Amsterdam.While we are pleased that the ongoing city improvements did not cause significant disruption to your stay, we sincerely apologize for any perceived abruptness from our staff. Our team is trained to ensure that every guest feels welcome and supported, and we regret that we did not meet this standard for you. Regarding the timing of room availability, our check-in process begins at 3PM, although we understand the eagerness to settle in upon arrival. We strive to accommodate early check-ins when possible, and we regret any inconvenience caused by the wait.Your commendation of our bar, breakfast, and on-site shop is much appreciated, as we aim to provide a variety of amenities for a pleasant stay. The modern and colorful decor is indeed a point of pride for us, and we are glad it resonated with you. Lastly, we are taking your comments about room cleanliness very seriously and will ensure rigorous standards are upheld to provide a comfortable and welcoming environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Beste Theo, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons plezier dat u tevreden was over uw verblijf en dat u genoten heeft van onze gunstige ligging. Graag tot een volgende keer!Met vriendelijke groeten,Natasa Duricic, Operations Manager

Dear Barry,Thank you for such a great review.We're delighted to hear that our central location and easy access from the airport contributed positively to your experience. It's wonderful to know that the variety of dining options available within walking distance met your expectations and added convenience to your stay.We regret to hear your sentiments regarding room cleanliness. Please rest assured that maintaining a high standard of cleanliness is a top priority for us, and we have daily housekeeping in place to ensure our guests' comfort and satisfaction.Moreover, we are glad that you found ibis Amsterdam Centre to be comfortable and our staff to be both helpful and knowledgeable. These aspects are indeed fundamental to our ethos of guest service excellence.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Patricia, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found the condition of our hotel to be satisfactory, reflecting our commitment to providing a clean and comfortable environment for our guests.However, we regret to hear your observations about the cleanliness of the outside area. Please rest assured that the maintenance of the hotel premises is of utmost importance to us, and we are looking into this issue with our housekeeping team to ensure our standards are upheld throughout. Regarding the service, we are sorry to hear that it did not meet your expectations. We strive to provide exceptional service to all our guests, and we will reflect on your comments to improve our guests' experiences.We are thankful for your positive remarks on our hotel's condition and want to assure you that we are taking your feedback seriously as we continuously aim to enhance our services.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Liebe Sophie,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es freut uns sehr, dass Sie die Sauberkeit unserer Zimmer hervorheben. Unser Team arbeitet unermüdlich daran, sicherzustellen, dass sich unsere Gäste in einem gepflegten und einladenden Umfeld wohlfühlen.Wir sind stolz auf den Zustand unseres Hotels, insbesondere nach den jüngsten Renovierungen im Jahr 2021, und es ehrt uns, dass Sie dies mit einer vollen Punktzahl gewürdigt haben.Ebenso schätzen wir Ihre Anerkennung für den Service, den wir bieten. Unser Personal ist stets bemüht, einen ausgezeichneten Service zu gewährleisten, und Ihre Bewertung bestätigt, dass wir dieses Ziel erreichen. Es ist für uns im ibis Amsterdam Centre von größter Bedeutung, dass unsere Gäste sich willkommen und geschätzt fühlen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Natasa Duricic, Operations Manager

Estimado huésped, Aprovechamos su reseña para agradecerle por elegirnos como su hotel de confianza en su reciente visita a Ámsterdam.Nos complace saber que la condición de nuestro hotel cumplió con sus estándares de calidad y que las comodidades de la habitación fueron de su agrado. Sin embargo, nos preocupa profundamente y lamentamos escuchar sus comentarios sobre la interacción con nuestro personal de recepción. La hospitalidad y el respeto son pilares fundamentales de ibis Amsterdam Centre, y lo que ha descrito no refleja los altos estándares que nos esforzamos por mantener. Aunque no podemos cambiar la experiencia pasada, le aseguramos que sus comentarios son importantes para nosotros y que este incidente será revisado internamente. En cuanto a la limpieza de la habitación, nos esforzamos por ofrecer entornos bien mantenidos y aunque su calificación sugiere que encontró la habitación en un estado aceptable, comprendemos que siempre hay margen para la mejora y tomamos en serio su evaluación. Queremos reiterar nuestro compromiso con la excelencia en el servicio y la comodidad de nuestros huéspedes. Aunque en esta ocasión no hayamos estado a la altura de sus expectativas, esperamos que nos brinde la oportunidad de ofrecerle una experiencia mejorada en el futuro.Esperando volver a hospedarle en otra ocasión, le enviamos nuestros más cordiales saludos,Natasa Duricic, Operations Manager

Dear Massi,Thank you for such a positive review.It's wonderful to know that our hotel's central location contributed positively to your stay, allowing convenient access to everything Amsterdam has to offer.The team here takes great pride in our buffet breakfast, and we're ecstatic that it was to your liking. High-quality food is indeed a perfect way to start the day!Furthermore, we're heartened by your comments on our staff's kindness. Our staff strives to provide a friendly and welcoming atmosphere for all our guests.Lastly, your recommendation is the highest compliment we can receive, and for that, we are truly grateful. It's guests like you that make our work incredibly rewarding.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Nigel,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again soon.Best wishes,Natasa Duricic, Operations Manager

Dear Nicola,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that you found our hotel to be well-maintained and appreciated the impeccable cleanliness of our rooms. Our team takes great pride in ensuring that every guest has a comfortable and enjoyable stay.While our rooms are designed to be compact and efficient, we are glad that you found them to be equipped with everything necessary for a pleasant stay. It's wonderful to know that our central location contributed to the convenience of your visit, allowing for easy access to transportation and the many attractions of Amsterdam.We are also thrilled to receive your compliments on our service. Our staff is committed to providing excellent customer service, and it's gratifying to know that their efforts have been recognized.We hope to welcome you back soon.Best wishes,Natasa Duricic, Operations Manager