Hoteller i Alfamén

"No towels, no kettle to make tea. Aircon didn’t work, no one to help in the morning. Cheap, no frills."

"Nei"

"I stayed at Hotel Reina Petronila in Zaragoza with a friend, and overall, we were satisfied with our stay. The hotel is pleasant and offers good service, but in my opinion, it feels more like a solid 4-star hotel rather than a true 5-star experience. The breakfast, for example, was decent but didn’t stand out in any way—it lacked the variety or quality you might expect at a higher-end establishment. The SPA apartment on the top floor could definitely use an upgrade, and the way the hotel manages access to the pool, gym, and sauna without providing towels to guests is something that needs improvement. On the positive side, the staff were friendly and service-minded, and the cleaning was as expected. We got a good deal on our stay, so the value for money was acceptable. The location is a bit outside the city center and the historic old town, but public transportation is cheap and easily accessible, so this wasn’t an issue. All in all, I might consider staying here again—especially if I can get a good rate—but I hope the hotel addresses some of the details that currently fall short of 5-star expectations."