Hoteller i Agana Heights

«There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. »

«It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family.»

«洗剤が落としきれてないせいか、部屋のフローリングが滑るので危なかった。 また、台風後の宿泊だったため仕方ないと思うが、 風呂場や洗面台から出る水が汚かったので、 水が詰まる等発生して快適ではなかった。 朝食は種類が多く美味しかったので満足だった。ラウンジのクオリティは普通。»

«台風の影響でプールに入って楽しめなかった。いつもは、素晴らしいプールです。早く元どうりになってほしいです。»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«The room price was fair. As soon as I entered my room, it had a sewage smell in the entrance and the smell got stronger throughout the night. I would probably not stay here again. But you can’t beat the price. I was only there for a couple of hours to rest and clean up before a flight.»

«Et lite litt slitt hotell, med hjelpsom service. Ryddig og rent. Var akkurat det jeg trengte.»

«Its a quite and cozy place »

«Check in almost 1hr, room wasn’t ready »

«I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was ...

«Very nicely beach resort on the beach, with nice rooms, nice pool area and nice beach area. Good variation of restaurants within walking distance. We did not bring kids, but it looks like the hotel has plenty of fun activities for children, including a fun kids’ pool area. The breakfast buffet is excellent.»

«no airport to the property. Only drop off shuttle from property to airport is available.»

«beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund»

«Room is spacious and staff are friendly. Lots of parking space. »

«The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. »

«great»

«We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!»

«Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. »