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Anmeldelser av Marcliffe Hotel and Spa

5 out of 5
Marcliffe Hotel and Spa
North Deeside Road, Pitfodels, Aberdeen, Scotland

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 71 av totalt 98 anmeldelser." "
Rangering på 8 − Bra. 21 av totalt 98 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 98 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 98 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 98 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

eirik

Bodde her 1 natt i november 2023
Svar fra The Marcliffe Hotel den 11. nov. 2023
Thank you for your review. We hope to welcome you back some time in the future.

10/10 – Utmerket

Andreas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra Gaynor den 1. nov. 2019
Thank you for the great score

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fredelig beliggenhet og god service
Et flott hotell med nydelig hage, fredelig beliggenhet og god service. Noe preget av at man har utsatt oppgradering av enkelte fasiliteter, men det skyldes nok at hotellet en periode har vært for sal.
Bodde her 2 netter i juli 2018

10/10 – Utmerket

KENYON

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was amazing with beautiful gardens everywhere you looked. Sparkling rooms and outstanding staff. Best dinner and breakfast on our entire trip. Definitely worth going back!
Bodde her 1 natt i mai 2024
Svar fra Nicola den 23. mai 2024
Good morningThank you for your wonderful review. We are delighted you enjoyed your stay with us and we look forward to welcoming you back some time in the future.Enjoy the rest of your trip.RegardsThe Marcliffe Hotel

8/10 – Bra

Ridley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel. Nice and peaceful. Literally the only issue - they have cheap instant coffee in the hotel room. Maybe it’s a UK thing but Nescafé instant coffee is garbage and not what I’d expect to see offered at a 5 star hotel.
Bodde her 1 natt i mai 2024
Svar fra Nicola den 23. mai 2024
Good morningThank you for your review and advising us about the coffee. We are currently looking in to an alternative option for the coffee in our bedrooms at present and will hopefully have a different offering moving forward.I hope we can welcome you back some time in the future.RegardsThe Marcliffe Hotel

10/10 – Utmerket

George

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra Carly den 29. mars 2024
Good afternoon George,Many thanks for the excellent feedback. We hope you enjoyed your stay with us here at the Marcliffe and we hope to welcome you back in the future.Kind regards,

2/10 – Forferdelig

Andrew

Bodde her 1 natt i januar 2024
Svar fra The Marcliffe Hotel den 9. feb. 2024
Dear Mr Thomson,We are disappointed to see your review. Can you tell us where we went wrong so we can try and learn from this?

10/10 – Utmerket

CAROL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Marcliffe Hotel den 9. feb. 2024
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
there was nothing you could really say it was just perfect thankyou all for making my birthday special
Bodde her 2 netter i november 2023

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just great
Great place to spend the night for my wife's birthday
Bodde her 1 natt i november 2023

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed 2 stays here and loved the experiences A first class hotel. Would recommend to anyone visiting Aberdeen.
Bodde her 3 netter i november 2023
Svar fra The Marcliffe Hotel den 11. nov. 2023
Thank you for your review. We look forward to welcoming you back some time in the future.

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the whole experience, a great place to stay when in the Aberdeen area. Thoughly recommend
Bodde her 3 netter i november 2023
Svar fra Nicola den 9. nov. 2023
Thank you for your review. We are delighted you enjoyed your stay with us. We hope to welcome you back some time in the future.

10/10 – Utmerket

Alastair og Reading

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just one night, but very welcoming, helpful staff; spacious room with huge comfortable bed; excellent quality breakfast.
Bodde her 1 natt i september 2023
Svar fra Diane den 15. sep. 2023
Thank you very much Alastair for taking the time to review our hotel and also for your lovely compliments with regards to your stay.We do hope that you will come and stay with us again.Diane

10/10 – Utmerket

Ewan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and rooms. Great staff. Fabulous food.
Bodde her 1 natt i august 2023
Svar fra Nicola den 14. aug. 2023
Thank you for your review, we appreciate your comments.We hope to welcome you back some time in the future.

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely beautiful!
Bodde her 1 natt i juni 2023
Svar fra Nicola den 8. juni 2023
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Service here is incredible. Well-staffed, experienced, attentive-- the highlight of the stay. Setting is Scottish suburban and visited in the off-season so didn't get a sense of the grounds. Food and beverage had a formality that were worth the trip.
Bodde her 2 netter i februar 2023
Svar fra Nicola den 7. feb. 2023
Thankyou for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Romkomfort
5 star? Hardly
We were given one key - placed in a slot to keep electrics on: Fine, until one of us wanted to leave and return to the room. The room was lovely and the bathroom spacious. However, it was cold and the heater inoperative. I slept with socks on too. The towel rail was nice and hot. The ceiling light at the door didn't work and bedside lights shaded and so far from bed that reading not at all easy. In the morning the room was cold and the towel rail also. Neither was operable by me. There was a small amount of black mould behind the bath taps. Altogether not great. Shame really cos it could be fabulous .
Bodde her 1 natt i november 2022
Svar fra The Marcliffe Hotel den 30. nov. 2022
Good morning. Thank you for your review and we are so sorry to read about your recent stay.On check out you did make us aware of this and we had our maintenance team check the room after you left and it has been discovered the towel rail was faulty and we can only apologize for this and thank you for informing us as this has now been rectified with your feedback.Please accept our sincere apologies and we do hope we can welcome you back to the Marcliffe some-time in the future.

10/10 – Utmerket

Roy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be back! And not one time
Amazing. Quality with everything is outstanding. Food is top notch. Only small note is the dog friendly. Yes, you can bring a dog but only to the one room type (which was nice enough), and dogs are not allowed in the bar, only in the lobby. That was a bit of a disappointment but the whole overall stay was brilliant
Bodde her 1 natt i november 2022
Svar fra Nicola den 17. nov. 2022
Thank you for your review. We are delighted you enjoyed your stay and we look forward to welcoming you back again some time in the future.

8/10 – Bra

Jenni

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay in a lovely hotel! Food at dinner was fab too.
Svar fra Nicola den 9. nov. 2022
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

10/10 – Utmerket

Cicelia

Bodde her 2 netter i oktober 2022
Svar fra The Marcliffe Hotel den 18. okt. 2022
Thank you for your review & we hope to welcome you back some time in the future.

8/10 – Bra

Ewan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not 5 star
Hotel was nice but room not 5 star been in better rooms at 4 star hotels spa was fully booked and unable to order tea and cake in bar in afternoon as they did not offer that as not on the menu? Private party in suite next to my room which was very noisy I did complain but nothing done apart from offer to take 2 drinks off the bill when checking out. Food was ok but again not 5 star I won’t be rushing back to this hotel anytime soon
Bodde her 2 netter i august 2022
Svar fra The Marcliffe Hotel den 31. aug. 2022
Thank you for your review. We apologise for the disruption you had with a private party. There was an option of a room move however I realise you felt this was too late in the evening and I am glad to see that the reception team allowed off some drinks on your account.We are sorry to hear you will not return, however if you feel you will in the future, please contact us directly so we can arrange a complimentary upgrade for you.Again, please accept our sincere apologies for your trouble.

8/10 – Bra

Albert

Likte: Renhold, personale og service og romkomfort
Stay was ok but was promised an upgrade when I booked it. They told me that was not available most dissapointing. Also milk was off in the bedroom and got a fly in my melon
Bodde her 1 natt i august 2022
Svar fra Marcliffe Hotel den 17. aug. 2022
Thank you for your review and I am delighted to see that we did give you a discount on departure. Our complimentary upgrades are subject to availability on arrival and I am sorry we were full and could not do this for you. Hopefully we can welcome you back some time in the future.

10/10 – Utmerket

Mili

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
Room very comfortable and had everything we needed. Excellent breakfast served in the morning. We had dinner one of the evenings as well and it was delicious. Highly recommend the marcliffe. Gym small but adequate. Cleanliness can be improved but also challenging in a big hotel.
Bodde her 2 netter i august 2022
Svar fra Nicola den 10. aug. 2022
Thank you for your review. We are delighted you enjoyed your stay and we hope to welcome you back some time in the future.

10/10 – Utmerket

James

Bodde her 1 natt i august 2022
Svar fra Nicola den 10. aug. 2022
Thank you for your review.

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A warm welcome
The hotel and facilities were very good, but the staff were incredibly pleasant and helpful, making it exceptionally welcoming.
Bodde her 2 netter i mai 2022
Svar fra Nicola den 16. juli 2022
Thankyou for your review. We are delighted you enjoyed your stay and we look forward to welcoming you back some time in the future.

10/10 – Utmerket

Cynthia

Bodde her 2 netter i april 2022

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Superb. High quality room. Beautiful grounds. Great restaurant and service. Highly recommend. Family trip with our dog.
Bodde her 1 natt i april 2022

10/10 – Utmerket

Allister

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful property and easily accessible to City
Fantastic spot for anyone visiting the city and wants to stay in countryside. Easily accessible from major highwAy from airport and couple of mins from city.
Bodde her 2 netter i november 2021

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i mars 2022

8/10 – Bra

Katrina

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had a lovely stay and our meal was nice. The staff were all really nice and helpful, however the service in the restaurant was very slow and we had long waits in between each course. Whilst it is nice to see the food being cooked from scratch, we were right next to the pass and it did not feel very relaxed being so close to the hustle and bustle while we wondered if each plate being prepared would at last be ours!
Bodde her 1 natt i mars 2022

10/10 – Utmerket

JAMES

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2022

8/10 – Bra

Dorothy

Bodde her 1 natt i februar 2022

10/10 – Utmerket

Stephen

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cant say enough about the good points of this Hotel. From the minute we arrived and were greeted with class and elegance to the attentive staff(including management), and first class food and drinks menu. Add that to the dog friendly room just to the side of the main entrance and we just couldn't go wrong. 5 Stars for all the tiny little boxes that at ticked at Marcliffe Hotel & Spa Aberdeen. We will definitely be back. Steph & Debbie
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Nader og Chicago

Bodde her 1 natt i november 2021

10/10 – Utmerket

Grant

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely place to stay
Attended an event at the hotel and then stayed the night. Room was excellent and the staff friendly and helpful. Plenty of choice in the bar and not silly prices. Breakfast was excellent, as were the views.
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

marc

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a fantastic property and I would recommend to anyone. Excellent rooms, great restaurant and amenities.
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great family night
Bodde her 1 natt i oktober 2021

8/10 – Bra

Chloe

Bodde her 1 natt i august 2021

8/10 – Bra

Jeremiah

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel good Not enough staff for the bar or breakfast No one at reception for 10 minutes when trying to check out -!not good
Bodde her 1 natt i august 2021

8/10 – Bra

I Y

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely visit
A wonderful visit with my parents. Very relaxing, superb service and attentiveness from staff. The food was just excellent, incredibly high standard.
Bodde her 1 natt i august 2021
Svar fra Gaynor den 10. aug. 2021
Thank you for the great review and delighted to hear that you enjoyed your stay and food with us. Hopefully we will see you all again in the furture.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2021

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Marcliffe hotel
Great Stay,hotel very clean staff friendly and food fantastic, could not ask for anymore
Bodde her 2 netter i juni 2021
Svar fra Gaynor den 30. juni 2021
Thank you for the great review. Glad you enjoyed your stay with us.

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort
Bodde her 1 natt i mars 2020
Svar fra Marcliffe den 3. apr. 2020
Thank you for your review. Kind regards Team Marcliffe

10/10 – Utmerket

shin og tokyo

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
これぞスコットランドという風情があるホテルでした。 フロントからレストランに至るまで、オーナーの意思が感じられる対応で、大満足でした。 レストランも朝食からランチ、アフタヌーンティーまでスコットランドを満喫できる美味しさ、スタッフの接遇はゆったり過ごす事配慮されたかんで高感が持てました。 次回、もしアバディーンに訪問する機会があれば是非宿泊したいと思います。
Bodde her 2 netter i februar 2020
Svar fra Gaynor den 17. feb. 2020
Thank you for the great review. Glad that you enjoyed your stay with us.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Couldn’t fault it outstanding in every way will definitely return
Bodde her 1 natt i januar 2020
Svar fra Gaynor den 27. jan. 2020
Thank you for your great comments. Look forward to your return in the future.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i januar 2020
Svar fra Gaynor den 27. jan. 2020
Great score. Thanks

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Peace and tranquility. Lovely surroundings and lovely food.
Bodde her 1 natt i januar 2020
Svar fra Gaynor den 27. jan. 2020
Thank you for your lovely comments. Glad you had a great time.