Dear GuestThank you very much for your review.We hope to welcome you back soon.Kind regards

Dear Guest Thank you very much for sharing your review. We are glad to read that you had overall a pleasant stay with us. We are looking forward for your next stay.Kind regards

Dear Ingrid,Thank you for your review. We are happy to hear that the location of our hotel was to your convenience.Kind Regards,Your Hotel Montana Team

Dear Elisabeth Thank you so much for your excellent review! We happy so happy to see that you had a pleasant stay with us. We are looking forward for your next stay with us. Kind regards

Dear Jennica,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Renate,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Christine Xue Jing,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear JohnnyThank you for your feedback.We are glad to hear that you liked staying with us.We hope to see you again as a guest.Kind regards,

Dear GuestThank you for your feedback.We are glad to hear that you liked staying with us.We apologize for that inconvenience.We hope to see you again as a guest.Kind regards,

Dear Guest Thank you for taking the time to share your Feedback with us. We appreciate your value feedback and work hard to meet and exceed our guests expectitions. It was a pleasure to have you as our guests and we are looking forward to welcoming you back again soon. Yours sincerely Patrick Prutscher Cluster Junior Front Office Manager

Dear Guest Thank you for the review of our hotel. We appreciate your positive overall opinion of your stay with us and your helpful suggestions. Yours sincerely Patrick Prutscher Front Office Supervisor

Dear Guest Thank you for your Feedback. We hope to welcome you back with us again in Zurich. Best regards

Dear LauraThank you for your kind feedback !

Dear RachelThank you for your feedback about your recent stay. We're glad to hear that you found the bed comfortable and appreciated the convenience of our parking facility. We apologize for the inconvenience caused by the nearby construction and the crowded breakfast area. Your comments will help us improve our guest experience. We hope to welcome you back in the future for an even more enjoyable stay.Kind regards

Dear Kathleen Grace Thank you for sharing your feedback about your recent stay. We apologize for the outdated condition of the room and the issues you encountered with the lighting and bathroom. Your comments about the furniture and bathroom layout will be taken into consideration for our future renovation plans. We are pleased to hear that you found our location convenient and appreciated our breakfast selection and courteous staff. We hope to have the opportunity to provide you with a more comfortable experience in the future.Kind regards

Dear WilliamThank you for your feedback! We're delighted to hear that you were happy with your stay in Zurich. We look forward to welcoming you back in the future.Your Hotel Montana Team

Dear HyonokThank you for your feedback. We're sorry to hear that your stay was impacted by the thin walls and the resulting noise. We understand how important a quiet environment is for a comfortable stay, and we apologize for any inconvenience this caused. Your comments are valuable to us, and we will look into ways to improve sound insulation. We hope you'll consider staying with us again in the future, allowing us the opportunity to provide you with a better experience.

Dear DerrylWe're truly sorry to hear about your dissatisfaction with the hotel. Providing a positive experience for our guests is our primary goal, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and would greatly appreciate the opportunity to understand the specific issues you encountered so that we can address them promptly and make improvements where necessary.

Dear Tan SiewWe're thrilled to hear that you had a pleasant stay with us! Providing a memorable experience for our guests is what we strive for every day. If there's anything more we can do to make your time with us even better, please don't hesitate to let us know. Your happiness is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Shui Han ViolaWe're thrilled to hear that you had a pleasant stay with us! Providing a memorable experience for our guests is what we strive for every day. If there's anything more we can do to make your time with us even better, please don't hesitate to let us know. Your happiness is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Jill MarieWe're truly sorry to hear that your experiences with us haven't met your expectations. Ensuring our guests feel comfortable, valued, and satisfied is our top priority, and it's disheartening to learn that we fell short in delivering that to you. We'd greatly appreciate the opportunity to address your concerns directly and make amends wherever possible. Your feedback is crucial in helping us identify areas for improvement.

Dear FuhushimaWe are overjoyed to learn that you are satisfied with our staff and the check-in process! Our team takes great pride in providing exceptional service from the moment you arrive. Your comfort and satisfaction are our top priorities, and we strive to make every aspect of your stay as smooth and enjoyable as possible.

Dear SarahThank you for your kind feedback.Your Hotel Montana Team

Dear Hideyuki, we are sorry about any inconvenience caused. We are happy the breakfast was delicious. We hope to welcome you back any time. Kind regards, Hotel Montana

Dear Akram, we are glad to hear the receptionist was nice. Kind regards, Hotel Montana

Dear Allison, thank you for your great review. Kind regards, Hotel Montana

Dear JesseThank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and that our convenient location and delicious breakfast made your experience memorable. We can't wait to welcome you back for another great stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. See you soon!Kind regards

Dear DebasisThank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our convenient location was beneficial for your travels, being within walking distance from Zurich HB and the Shilaqui bus terminus.However, we sincerely apologize for the less than satisfactory experience you encountered during your stay. Your comments regarding the service provided by our receptionists have been duly noted, and we will address this matter with our team to ensure that all guests receive the warm and welcoming service they deserve.Furthermore, we regret any inconvenience caused by the maintenance issues you mentioned in your room. Please rest assured that we take cleanliness and room maintenance very seriously, and we will immediately investigate and rectify the issues you highlighted, such as the faulty hairdryer, stains in the commode, non-functional stand lamps, and the faulty main door lock.We truly value your feedback as it allows us to identify areas where we can improve and enhance the overall guest experience. It is our goal to provide all our guests with a comfortable and enjoyable stay, and we are committed to taking the necessary steps to ensure that incidents like these do not recur in the future.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you rightfully deserve.Kind regards

Dear Evelyn, thank you for your good review. Kind regards, Hotel Montana

Dear RafaelThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear Amber Mary Thank you very much for your wonderful review.We are looking forward for your next stay.Kind regards

Dear Manuel We're glad to hear that you found comfort during your stay with us! Providing a cozy and welcoming environment for our guests is always a top priority. It's wonderful that you also appreciated the value of our breakfast offering. We aim to provide a satisfying breakfast experience that aligns with the price point, and we're thrilled that you found it to be adequate. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon!Kind regards

Dear JesusThank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us and that everything went smoothly during your two-night visit. Our team works hard to provide a comfortable and hassle-free experience for all our guests. It's fantastic to know that you found our breakfast buffet to your liking—we strive to offer a variety of delicious options to start your day right. We hope to welcome you back for another enjoyable stay in the future!Kind regards

Dear Pi LeongThank you for sharing your feedback! We're delighted to hear that our hotel's proximity to the station and the inclusion of a bathtub in your room made your stay enjoyable. While we aim to provide a comfortable experience without unnecessary frills, we're thrilled that you appreciated the convenience of our amenities. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future!Kind regards

Dear MariaThank you for sharing your experience with us. We're pleased to hear that our hotel's proximity to the main railway station and easy access to the city center met your expectations. However, we sincerely apologize for the issues you encountered with cleanliness in your room. Your feedback regarding the mold in the shower, stains on the table, and unclean windows is concerning, and we assure you that we take such matters seriously. We'll address these issues promptly with our housekeeping team to ensure they're rectified and prevent any recurrence in the future.We're glad you found the breakfast acceptable and appreciated the efforts of our staff, although we regret any inconvenience caused by the lack of availability of reception staff during your checkout process. Rest assured, we'll review our procedures to ensure better availability and functionality during all times of the day.Your recommendation for short stays is valued, and we're committed to improving the hygienic aspect to meet your expectations. We appreciate your feedback as it helps us enhance our service standards. Should your travels bring you back to the area, we'd love the opportunity to provide you with a much-improved experience.Kind regards

Dear SoniaThank you for taking the time to share your experience! We're thrilled to hear that you found our hotel convenient, especially its proximity to downtown. Our team takes great pride in providing friendly and attentive service, so it's wonderful to know that it made a positive impression on you. Additionally, we understand the importance of parking convenience, and we're glad you found our paid parking option beneficial. We appreciate your feedback and hope to welcome you back for another great stay in the future!Kind regards

Dear HannahThank you for taking the time to share your feedback with us. We apologize if our online check-in process didn't meet your expectations. We understand that hospitality is about personal interaction, and we appreciate your perspective on this.Regarding the breakfast experience, we're sorry to hear about the challenges you encountered. Your comments are valuable, and we will address them with our team to ensure that we provide a smoother and more enjoyable dining experience for our guests. It's great to hear that you appreciated the quality and variety of the food options and enjoyed the ambiance of our dining room.Your feedback helps us improve, and we hope that if you choose to stay with us again in the future, we can exceed your expectations in every aspect of your experience. Thank you for bringing these matters to our attention.Kind regards

Sehr geehrter MartinVielen Dank für Ihr ausführliches Feedback zu Ihrem Aufenthalt bei uns. Es tut uns leid zu hören, dass Sie durch die Hellhörigkeit der Zimmer gestört wurden. Wir werden sicherstellen, dass wir Ihre Anmerkungen ernst nehmen und nach Möglichkeiten suchen, um das Lärmschutzlevel zu verbessern, um unseren Gästen eine ruhigere Umgebung zu bieten.Es freut uns jedoch sehr zu hören, dass Sie mit unserem Frühstücksbuffet zufrieden waren und dass Sie unser Personal als nett und zuvorkommend empfunden haben. Wir legen großen Wert darauf, einen erstklassigen Service zu bieten, und es ist schön zu hören, dass wir Ihre Erwartungen erfüllen konnten.Vielen Dank, dass Sie unser Hotel weiterempfehlen. Wir würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen und sicherzustellen, dass Ihr Aufenthalt noch angenehmer wird.Freundliche Grüsse

Dear VaughnThank you very much for your review.We hope to see you again.Kind regards

Sehr geehrter OliverVielen Dank für Ihr Feedback! Wir schätzen es, dass Sie sich die Zeit genommen haben, uns zu bewerten. Ihr Kommentar ist uns wichtig, und wir werden sicherstellen, dass wir uns kontinuierlich verbessern, um Ihren Erwartungen gerecht zu werden. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung bieten zu können!Freundliche Grüsse

Dear RichardThank you for your kind words! We're thrilled to hear that you enjoyed our breakfast. Our team puts a lot of effort into providing delicious and satisfying options for our guests. We hope to see you again soon for another delightful experience!Kind regards

Dear BrookeThank you for sharing your experience with us. We're glad to hear that you found our hotel to be reasonably priced and conveniently located near the train station. We appreciate your feedback regarding our staff and will certainly take your comments into consideration as we strive to provide exceptional service to all our guests.We're pleased to hear that you enjoyed the spacious room and the quality of the shower. However, we apologize for any inconvenience caused by the lack of charging outlets and a full-length mirror in the room. Your feedback is invaluable, and we'll work on addressing these issues to enhance the comfort of our guests in the future.Regarding the area's appearance, we understand that proximity to the train station can sometimes lead to a mix of surroundings. Nonetheless, we strive to ensure the safety and security of our guests at all times.We're grateful for your one-night stay with us and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience or if you have any further comments, please don't hesitate to let us know. Your satisfaction is our top priority.Kind regards

Dear Daniel Thank you very much for your review.We are looking forward for your next stay.Kind regards

Dear NikhilThank you for taking the time to share your feedback with us following your recent stay. We appreciate your honest assessment of our hotel.We're pleased to hear that our location near the station served your needs effectively. However, we apologize if the size of our rooms and the absence of air conditioning did not meet your expectations. We understand that comfort is essential for a pleasant stay, and we will take your comments into consideration as we strive to improve our accommodations.While our hotel may be suitable for shorter stays or solo travelers seeking convenience, we understand that it may not be the ideal choice for families seeking additional amenities and space.Your feedback is invaluable to us as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Warm regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear AndresThank you very much for taking your time to make a review.We are looking forward for your next stay.Kind regards