Friendly staff and very decent price. We always had hot water. It can be a bit noisy, but I knew that as it is downtown! Great location for the waterfront and always a taxi nearby. hotels.com said English was spoken but that was not the case, we used google translate and it worked fine. Also was hard to call on the phone. The cab driver didn't know where the hotel was so make sure you have the exact address (maybe) lol. I appreciate that there was a wifi extender upstairs, outside our door for internet as the signal wasn't strong in room. My friend was worried the whole time we were there for going out at night, no safe, ect. Zihua is a wonderful town and I will be back by myself!!