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Anmeldelser av DoubleTree by Hilton Youngstown Downtown

4 out of 5
DoubleTree by Hilton Youngstown Downtown
44 E Federal St, Youngstown, OH

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 516 av totalt 766 anmeldelser." "
Rangering på 8 − Bra. 149 av totalt 766 anmeldelser." "
Rangering på 6 − Grei. 50 av totalt 766 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 766 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 766 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Andrew

Reiste med partner
Likte ikke: Personale og service
Hotel was oversold and room was not available. We confirmed the morning of arrival and told we were confirmed. We were sent to another, lesser Hilton property 20 miles away. On arrival there we were told by staff they had our name the day prior. This is not acceptable to first over book. That's Hotel 101. Second lie to you when you confirm and not notify the minute they are aware of the problem. This is not my first issue with Hilton booking. The staff was totally unapologetic tell us "good news" we have booked you at a cappy hotel 20 miles away but won't charge you. How the hell is that "good news".
Bodde her 1 natt i mai 2024

8/10 – Bra

Michelle Z

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Steve M den 10. mai 2024
Thank you for the feedback Michelle. Let us know how we can achieve a 5/5 star Review for your next stay!

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The overall experience was excellent. We would definitely stay here again if ever in the area. "Cleanliness" received only four-stars as there was a lot of clutter found behind the dresser and table (not visible unless you looked behind the dresser). "Area Around the Property" received only four stars as there was a lot of roadway construction in progress and it made entry to the hotel somewhat confusing - but this is not the fault of the hotel.
Bodde her 2 netter i april 2024
Svar fra Steve M den 3. mai 2024
Thank you for the feedback Michael. We'll focus more attention behind the dressers. Road construction will soon be wrapping up and it will make walking downtown so convenient!

4/10 – Dårlig

Rebecca

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Terrible check in service
Bodde her 1 natt i april 2024
Svar fra Steve M den 29. apr. 2024
I'm sorry to see your check-in experience did not go as planned. Feel free to reach out to me directly at the hotel to discuss the specifics further.

4/10 – Dårlig

Amber

Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Steve M den 22. apr. 2024
Amber I'm sorry to see this did not go as expected. Would you mind contacting and let me know what issues you experienced during your stay?

2/10 – Forferdelig

Isaac

Bodde her 1 natt i april 2024
Svar fra Steve M den 22. apr. 2024
Isaac,I'm sorry to see that you did not have a great experience, but you left no comments? Please contact me so we can discuss. - thank you

10/10 – Utmerket

Tamara

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Steve M den 22. apr. 2024
Thank you for the 5/5 Review!

10/10 – Utmerket

Dawn

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Steve M den 22. apr. 2024
Thank you for the 5/5 Review!

10/10 – Utmerket

Swayde

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
When opening the room to the hotel, I was pleased with the layout of the room. I felt the Bistro was a popular attraction and held a sharp atmosphere of classiness. My only complaint would be the construction around the hotel was inconvenient.
Bodde her 1 natt i april 2024
Svar fra Steve M den 16. apr. 2024
Thank you for the great feedback and glad to hear you enjoyed your stay with us. Road construction will be completed by summer, and it will be a dramatic improvement by adding a lot more "green space" to downtown!

10/10 – Utmerket

Alison

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely renovation
Bodde her 1 natt i april 2024
Svar fra Steve M den 9. apr. 2024
Thank you for the feedback and 5/5 Review!

10/10 – Utmerket

NABIL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful
Bodde her 1 natt i april 2024
Svar fra Steve M den 9. apr. 2024
Thank you for the feedback and 5/5 Review!

10/10 – Utmerket

john

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place for a business stay
Bodde her 1 natt i januar 2024
Svar fra Steve M den 19. mars 2024
Thank you for the 5/5/ star Review!

6/10 – Grei

Joseph og Erie

Reiste med partner, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Check in time was 3pm we got there at 4pm and our room wasn't ready AND they wouldn't let us check in. We had to leave our party and come back to check-in. They were not very understanding. I paid $400 for the room!! Totally ridiculous!
Bodde her 1 natt i mars 2024
Svar fra Steve M den 4. mars 2024
Joseph,I apologize for the delays in checking you in at 3pm. We do our very best to accommodate all guests and sometimes inventory constraints or previous guests checking out late make it difficult to have every room available by 3pm.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Steve M den 4. mars 2024
Thank you for the 5/5 star Review!

10/10 – Utmerket

Casey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice.
Bodde her 1 natt i februar 2024
Svar fra Steve M den 29. feb. 2024
Thank you for the 5/5 star Review!

10/10 – Utmerket

Gary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom night light is perfect. Window view is great.
Bodde her 1 natt i februar 2024
Svar fra Steve M den 12. feb. 2024
Thank you for the feedback and the 5/5 star Review!

10/10 – Utmerket

Deborah S

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful Stay!
The Double Tree in Youngstown, Ohio, was great. Nice, clean room and very comfortable bed. Wonderful stay!!
Bodde her 1 natt i februar 2024
Svar fra Shawntae Rucker- Assistant General Manager den 11. feb. 2024
Thank you so much Deborah S., we really appreciate that . We look forward to having you again!

10/10 – Utmerket

Lisa

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel in great downtown location
The room was very clean, bed was super comfy. On my one tiny complaint and that was after they cleaned my room while I was gone during the day they didn't replace disposable coffee cups so i couldnt make a hot drink before i left. Not a huge deal. Great location. Parking is NOT free and its very confusing. But hotel is priced so reasonable that its not awful.
Bodde her 2 netter i februar 2024
Svar fra Shawntae Rucker- Assistant General Manager den 11. feb. 2024
I appreciate your kind words, Lisa and I apologize that parking isn't free but I am glad that you enjoyed your stay. We look forward to seeing you again!

10/10 – Utmerket

Janine og Galt

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great awesome place. Definitely will return again!!
Bodde her 4 netter i februar 2024
Svar fra Steve M den 6. feb. 2024
Thank you for the wonderful feedback Janine, we appreciate it!

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is the best thing in Youngstown. The restaurant is actually very good. Great onion soup. The only thing I don’t like is you have to pay for parking. Didn’t know that
Bodde her 2 netter i februar 2024
Svar fra Steve M den 6. feb. 2024
Thank you for the great feedback Anthony, we appreciate it!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Steve M den 31. jan. 2024
Thank you for the 10/10 star Review!

10/10 – Utmerket

rita

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great downtown hotel
The hotel is very nice and is right downtown in a historic building. It also has a nice restaurant on the main floor. We liked it a lot and would stay there again.
Bodde her 3 netter i januar 2024
Svar fra Steve M den 31. jan. 2024
Thank you for the wonderful feedback and we hope to see you again in the near future!

10/10 – Utmerket

Terry

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i januar 2024
Svar fra Steve M den 30. jan. 2024
Thank you for the 5/5 star Review!

10/10 – Utmerket

Gary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable bed! Nice bathroom features including the mirror nightlight. Did not like the skinny shower or lack of microwave!
Bodde her 1 natt i januar 2024
Svar fra Steve M den 29. jan. 2024
Thank you for the 5/5 Review! Just so you know, all of our suites have microwaves and there is a microwave available in our Made Market 24 hours/day.

10/10 – Utmerket

Christopher

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Downtown convenience!
Very recently renovated. The downtown section is being renovated as a whole and it's looking great! I loved how convenient everything was to this hotel. Lots of food options and shopping all within a few blocks. If you don't want to walk, then the Bistro 1907 in the hotel is a great restaurant itself. A great place for business or pleasure!
Bodde her 3 netter i januar 2024
Svar fra Steve M den 23. jan. 2024
Thank you for the wonderful comments and feedback Christopher!

10/10 – Utmerket

Brittany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything is great
Bodde her 1 natt i januar 2024
Svar fra Steve M den 23. jan. 2024
Thank you for the 5/5 Review!

4/10 – Dårlig

Mary Alice

Bodde her 1 natt i januar 2024
Svar fra Steve M den 17. jan. 2024
Mary, I'm sorry to see that things did not go as planned during your stay. Please reach out to me with details since you did not explain what went wrong in your Review.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The DoubleTree in Downtown Youngstown is a gem. It makes my visits to the city so convenient, and makes them feel special in such a beautiful setting (unlike all the options by the interstate).
Bodde her 1 natt i desember 2023
Svar fra Steve M den 9. jan. 2024
Thank you for the great feedback and kind words Patrick. We appreciate your loyalty and business!

10/10 – Utmerket

Jennifer

Bodde her 1 natt i januar 2024
Svar fra Steve M den 8. jan. 2024
Thank you for the 5/5 star Review!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Steve M den 8. jan. 2024
Thank you for staying with us, please feel free to share any comments you may have.

10/10 – Utmerket

Joanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a lovely stay sat this property! Front desk always helpful .
Bodde her 1 natt i januar 2024
Svar fra Steve M den 8. jan. 2024
Thank you for sharing your experience Joanne and thank you for your loyalty!

10/10 – Utmerket

John R.

Bodde her 1 natt i desember 2023
Svar fra Steve M den 4. jan. 2024
Thank you for the 5/5 Review!

8/10 – Bra

Louis

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, but didn't get reserved room.
Hotel experience was generally quite good. Rooms were clean and well maintained. Restaurant was great and fitness room was well equipped. My stay would have been just about perfect, except I didn't get the room I had reserved. I had booked through Expedia and had gotten a sizeable discount for a king room with a sofabed. However, when I checked in I was told that room was not available. The desk person said he believed that someone in Hilton Honors club self-checked in and took room. Got a king room with a chair, but no sofa bed. Price was the same and there were no cheaper rooms available. Room was fine, but it bothers me that my reservation was second class compared to the 'Club Member'. If they want to hold back some rooms for their special friends, that's fine, but to poach my room seems patently unfair. This policy should be made very clear at the time of reservation and I'll just book the cheapest room.
Bodde her 3 netter i desember 2023
Svar fra Steve M den 2. jan. 2024
Louis,I'm glad to hear that you enjoyed your overall stay with us and apologize that we did not have a king room with sofa bed available for your arrival. I don't know of the exact details as to why, but I will look into it further.

2/10 – Forferdelig

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Noisy room and cheap mattress
Have stayed overnight about a dozen times at this hotel. Good experiences up to this one. The mattress was a cheap one, very uncomfortable. At around midnight, a fight broke out in the room next to ours. Constant screaming of obscenities, shouting, body slams against the wall for about an hour, then finally the fight(s) spilled out into the hallway. Called management, they sent some up to quell the mini-riot. Then, loud talking in the room, right behind my headboard, until 3am or so. We never heard anything from another room during previous stays - I don't know if this was a construction shortcut particular to the room we had on this visit, but the walls were disappointingly thin. This is an otherwise nice place, but be advised, if there is a brouhaha in a room around you, you'll be hearing all the action all night long.
Bodde her 1 natt i desember 2023
Svar fra Steve M den 2. jan. 2024
David,Glad to hear that all of your previous stays have been enjoyable, and I apologize for the behavior of the guest whose room was adjacent to your room on your most recent stay. The hotel has a zero tolerance for loud or rude behavior. That particular guest's behavior was unacceptable and as a result the police were called, and he was removed from the hotel.

10/10 – Utmerket

Genia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Steve M den 31. jan. 2024
Thank you for the 5/5 star Review!

10/10 – Utmerket

Indy

Bodde her 1 natt i desember 2023
Svar fra Steve M den 31. jan. 2024
Thank you for the 5/5 star Review!

10/10 – Utmerket

Joanne

Bodde her 1 natt i desember 2023
Svar fra Steve M den 17. jan. 2024
Thank you for the 5/5 Review!

10/10 – Utmerket

Ashley

Bodde her 2 netter i desember 2023
Svar fra Steve M den 19. des. 2023
Thank you for the 5/5 Review Ashley!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice, but unhelpful
Wasn’t told there was an extra charge for parking, it just showed up on my bill. I also asked if there was any way to move my stay to the following night as my wife wasn’t able to make it into town and I was told without hesitation that was impossible. The staff were friendly in appearance but not very helpful or accommodating.
Bodde her 1 natt i desember 2023
Svar fra Steve M den 18. des. 2023
I'm sorry to hear things did not go smoothly during your stay. Our website does indicate a daily charge for parking and the nightly rate is also posted at the entrance of the parking lot. I will follow up with our front desk personnel to reiterate the importance of communicating the charge upon check-in as well. The hotel is unable to change arrival dates of reservations booked through third-parties. In this case you would have had to call Expedia to make the change and the hotel would have been glad to accommodate your request. Hope this helps with future reservations!

10/10 – Utmerket

Jt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Steve M den 18. des. 2023
Thank you for the 5/5 star Review!

10/10 – Utmerket

Dewey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Steve M den 11. des. 2023
Thank you for the 10/10 Review!

10/10 – Utmerket

Terry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Steve M den 8. des. 2023
Thank you for the 10/10 Review!

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Steve M den 1. des. 2023
Thank you for the 10/10 Review

10/10 – Utmerket

Najuma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When visiting family in the area this is my favorite hotel. Close to my parents home and next to YSU.
Bodde her 6 netter i november 2023
Svar fra Shawntae Rucker-Blackmon den 30. nov. 2023
Thank you so much for staying with us and we look forward to having you again soon!

8/10 – Bra

Gary

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Where's the warm cookies :) Could've been just one of those days, but the lady checking us in that night wasn't very friendly or helpful at all. Stayed at a Double Tree in Canton, totally the opposite...everything you expect at a Double Tree, e.g., a smile, friendly staff, offered a warm cookie, and enthusiastic behind the desk. Very welcoming!
Bodde her 1 natt i november 2023
Svar fra Shawntae Rucker-Blackmon den 22. nov. 2023
I apologize that our GSA failed to give you your warm DoubleTree cookie and that she wasn't friendly or helpful. I hope you give us the opportunity on your next trip to Youngstown to make a better impression.

10/10 – Utmerket

Robyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Gorgeous hotel in the heart of Youngstown. Free warm cookies upon arrival!! Staff was pleasant. Rooms comfortable clean and nice. My only complaint is a fan in the bathroom that doesn’t turn off so bring ear plugs
Bodde her 1 natt i november 2023
Svar fra Shawntae Rucker den 20. nov. 2023
Thank you very much for your compliment, I apologize for the noisy fan. I'm glad you enjoyed your stay and look forward to having you back. Happy Thanksgiving to you and yours!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Steve M den 20. nov. 2023
Thank you for the 10/10 Review!

10/10 – Utmerket

Satannia

Bodde her 1 natt i november 2023
Svar fra Steve M den 8. des. 2023
Thank you for the 5/5 Review!

10/10 – Utmerket

Steve

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay in Youngstown Ohio
Great staff, great room. Good hotel gym, very good restaurant on first floor. Place was very nice and spacious
Bodde her 2 netter i november 2023
Svar fra Steve M den 14. nov. 2023
Thank you for the kind words and great feedback Steve. Hope to meet you on a future visit!

10/10 – Utmerket

Jt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
y
Bodde her 1 natt i november 2023
Svar fra Steve M den 13. nov. 2023
Thank you for the 5/5 star Review!