Utendørsbasseng

Anmeldelser av Hilton Xiamen

5 out of 5
Hilton Xiamen
199 Jiahe Road, Xiamen, Fujian

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 206 av totalt 374 anmeldelser." "
Rangering på 8 − Bra. 138 av totalt 374 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 374 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 374 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 374 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Sarabjit Singh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Kjell-Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overraskende bra mat, fint hotell
Overraskende bra mat. Hensyntatt vestlige preferanser.

10/10 – Utmerket

Togold og Trondheim, Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Obe of the best hotels in Xiamen!

10/10 – Utmerket

DOUGLAS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Kok Hwee

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Masami

Reiste med familie og små barn
Likte: Fasiliteter
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Yang Chao

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra joyce den 19. des. 2023
Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

JUNSUB

Bodde her 1 natt i november 2023
Svar fra joyce den 19. des. 2023
Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

6/10 – Grei

Fion

Bodde her 1 natt i november 2023
Svar fra joyce den 19. des. 2023
Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

SHIH-HUA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
早餐十分讚!!
Bodde her 4 netter i oktober 2023
Svar fra Joyce den 13. okt. 2023
尊敬的客人:您好,感謝您選擇廈門磐基希爾頓酒店並給予我們的好評。 很高興看到您對此次的住宿體驗感到滿意,這是我們前進的動力。 我們真誠期待您的下次光臨。

10/10 – Utmerket

Yu Ruei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service
Bodde her 3 netter i september 2023
Svar fra Joyce Chen den 27. sep. 2023
Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

Yanli

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra joyce den 20. sep. 2023
Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

casey

Bodde her 1 natt i august 2023

8/10 – Bra

feng hsia

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
need improvement
lobby toilet, always peoples smoking and watching the phone ...man and women toilet too, ...and breakfast staff not enough need waiting the food long time sometime manager cook to us, lobby manager is nice ...
Bodde her 2 netter i juli 2023
Svar fra Joyce Chen 陈任芃 den 11. aug. 2023
Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service, however, we apologize for somewhere having been below your expectations during this stay.

8/10 – Bra

YU SHIUAN

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
清潔人員待加強
尚可!可惜清潔人員待加強
Bodde her 4 netter i juni 2023
Svar fra Joyce Chen den 10. juli 2023
尊敬的客人: 您好,感謝您選擇廈門磐基希爾頓酒店並抽出時間給予我們點評,這是我們前進的動力。然而,很遺憾此次沒能給您帶來十分滿意的入住體驗。您所描述的情況我們已經反饋給了相應部門的管理人員,也安排了人員檢查您入住的房間。給您入住期間造成的不便再次致以我們最誠摯的歉意。我們一定會加強服務人員的培訓,不斷提高服務質量 ,力求為所有賓客帶來最完美最舒適的入住體驗。再次感謝您的入住。期待您下次造訪廈門時,我們仍有機會為您服務並能讓您感到我們的提升,真誠期待您的下次光臨。

10/10 – Utmerket

Koji

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Zhiyu

Bodde her 1 natt i juni 2023

8/10 – Bra

YUN I

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Joyce den 17. mai 2023
Dear Guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. Then I will push them to improve, however, we would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.

10/10 – Utmerket

Yuhsin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Joyce den 17. mai 2023
I will certainly pass on your service comments to our front desk team. We take pride in delivering intuitive and flawless service and I never get tired of hearing a compliment about my team doing just that. We are looking forward to your next stay with us. Let me know if I can be of any assistance. Until then, we wish you all the very best.

8/10 – Bra

YUN I

Bodde her 1 natt i mai 2023
Svar fra Joyce den 17. mai 2023
Dear Guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. Then I will push them to improve, however, we would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.

10/10 – Utmerket

Ng

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
we have been staying there many year before its was hilton. we like the area.
Bodde her 1 natt i mai 2023
Svar fra Joyce den 17. mai 2023
I will certainly pass on your service comments to our front desk team. We take pride in delivering intuitive and flawless service and I never get tired of hearing a compliment about my team doing just that. We are looking forward to your next stay with us. Let me know if I can be of any assistance. Until then, we wish you all the very best.

8/10 – Bra

YUN I

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Joyce Chen 陈任芃 executive secretary 行政秘书 Hilton Xia den 26. apr. 2023
Dear Guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. We saw that several scores didn't meet your expectations, and we will forward this information to relevant department managers. Then I will push them to improve, however, we would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.

6/10 – Grei

Chung Yu

Bodde her 1 natt i mars 2023
Svar fra Joyce Chen 陈任芃 den 26. apr. 2023
Dear Guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. We saw that several scores didn't meet your expectations, and we will forward this information to relevant department managers. Then I will push them to improve, however, we would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.

10/10 – Utmerket

Cheng-Hsueh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
超好 超方便的地點
Bodde her 2 netter i mars 2023

8/10 – Bra

Shau-Ku

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Gerardus

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the service very much a specially the way they helped me in anyway possible.
Bodde her 1 natt i desember 2021

4/10 – Dårlig

Russell

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My family stayed at the Hilton in Xiamen for a relaxing holiday. We chose this location because it was a western hotel also because of the pool. Unfortunately a few incidents can make a hotel stay unpleasant despite the nice facilities. One evening we went to the pool and were told by the staff that our swimwear was not appropriate for the pool. We were wearing western style board shorts. We were very frustrated with the language barrier and being told to change. We went back to the room and called the manager. Apparently earlier another customer complained because these were not customary swimwear in pools. Other people were wearing similar swimwear at the time. The manager's solution was for us to wear the speedo type swimwear that they sold at the desk. Other customers were not wearing this swimwear. We felt singled out and annoyed. The management was not helpful with a resolution.
Bodde her 6 netter i juli 2021

10/10 – Utmerket

Chun-Hao

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juli 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Great location, very convenient to get around. Service is as good as what you will expected to get from Hilton. This property was rebranded from Crowne plaza to Hilton, facilities and decoration might be a bit outdated already. And toiletries are Crabtree & Evelyn which normally adopted by Doubletree. Despite of those, still a good choice if you want to stay in this area.
Bodde her 1 natt i juli 2021

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The first night there was no room service after 10. I didn’t know this until I tried to order food at 11. The third night they had room service but only had a salad or spaghetti available
Bodde her 2 netter i april 2021

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It was too loud. I could hear cars beeping all night. The first night for no given reason and with no notice the room service kitchen closed at 10. The third night room service was open but of the entire menu they only had Caesar Salad or Spaghetti. And the spaghetti was cold and bland.
Bodde her 1 natt i april 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
パラゴンデパートの上にあるので、買い物も便利。地下鉄も直結だから雨でも安心
Bodde her 3 netter i mars 2021

8/10 – Bra

QING

Bodde her 1 natt i desember 2020

10/10 – Utmerket

Peter og Los Angeles

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the overall experience in this hotel, except the way how they clean the floors on the hallway, it made it difficult for me to move my luggage since they cover the carpet with clothes.
Bodde her 1 natt i januar 2020
Svar fra Jo Wu den 2. feb. 2020
Dear Guest, Thank you for choosing Hilton Xiamen as your hotel of choice and for sharing your feedback. I never get tired of hearing that you have a nice stay here and our team work hard to provide memorable and inspired experiences for our guests. Our rooms are located from the 6-16 floor, spacious and of course we do the everything we can to ensure that everything is spotlessly clean. Thanks again for your comments and look forward to welcome you back soon.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. The subway is right inside the same complex as the hotel. Lots of shops too.
Bodde her 6 netter i januar 2020
Svar fra Jo Wu den 2. feb. 2020
Dear Guest, Thank you for choosing to stay at Hilton Xiamen and taking time to review us. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Hilton Xiamen located in the geometric center of Xiamen Island and Lianhua Road station, the central station of Metro Line 1. It's only 8 minutes from the Xiamen railway station, and within 20 minutes ride from the airport, exhibition center and famous scenic spots in the island. At the same time, the hotel is directly connected with the Paragon Shopping mall. Leisure,catering and entertainment facilities are comprehensive, which is a good choice for your business and leisure travel. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2020
Svar fra Jo Wu den 2. feb. 2020
Dear Guest, Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed your stay. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

8/10 – Bra

Jeaho

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
goods
Everything is good. Good location and good breakfast
Bodde her 1 natt i januar 2020
Svar fra Jo Wu den 2. feb. 2020
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020
Svar fra Jo Wu den 15. jan. 2020
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed your stay. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, facilities was new and room was clean.
Bodde her 4 netter i januar 2020
Svar fra Jo Wu den 15. jan. 2020
Dear Guest, Thank you for choosing Hilton Xiamen as your hotel of choice and for sharing your feedback. It's glad to hear that you have enjoyed your journey here. Our team is working hard to provide memorable and inspired experiences for our guests. The rooms are located from the 6-16 floor, spacious and of course we do the everything we can to ensure that everything is spotlessly clean. Thanks again for your comments and look forward to welcome you back soon.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Visitor from Dallas
Our stay is good. Only one concerns is smoking. Our floor should be none-smoking floor but I still can smell smoke.
Bodde her 1 natt i desember 2019
Svar fra Jo Wu den 15. jan. 2020
Dear Guest, Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. The smoking floor is different from the non-smoking floor in our hotel. We will ventilate the non-smoking room regulary, and check all the rooms step by step. Thanks again for your stay this time, and we hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.

10/10 – Utmerket

Winnie wing shuk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2019
Svar fra Jo Wu den 23. des. 2019
Dear Guest, Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Postivie experience, friendly, very satisfy.......
Bodde her 2 netter i desember 2019
Svar fra Jo Wu den 23. des. 2019
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

8/10 – Bra

Chung Ling

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Give Housekeeping at Hilton Xiamen 5 Stars
For once in a long while , Housekeeping is Excellent !
Bodde her 2 netter i desember 2019
Svar fra Jo Wu den 16. des. 2019
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in an upscale shopping mall with plenty to see, do and buy
Bodde her 1 natt i desember 2019
Svar fra Jo Wu den 16. des. 2019
Dear Guest, Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

Shu-Yi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019
Svar fra Jo Wu den 17. des. 2019
Dear Guest, Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.

10/10 – Utmerket

Sherilyn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Jo Wu den 17. des. 2019
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2019
Svar fra Jo Wu den 22. nov. 2019
Dear Guest, Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.

6/10 – Grei

YINGHSIN

Reiste med familie
Bodde her 2 netter i november 2019
Svar fra Jo Wu den 22. nov. 2019
Dear Guest, Thank you for choosing Hilton Xiamen and taking time to review us. We saw that the overall score didn't meet your expectations, and we apologize for having been below your expectations during this stay. However, we would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.