Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 171 av totalt 267 anmeldelser." "
10 – Utmerket
171
Rangering på 8 − Bra. 83 av totalt 267 anmeldelser." "
8 – Bra
83
Rangering på 6 − Grei. 5 av totalt 267 anmeldelser." "
6 – Grei
5
Rangering på 4 − Dårlig. 6 av totalt 267 anmeldelser." "
4 – Dårlig
6
Rangering på 2 − Forferdelig. 2 av totalt 267 anmeldelser." "
2 – Forferdelig
2
9,4/10
Renhold
9,4/10
Personale og service
9,0/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Knut Anders
Reiste med en gruppe
27. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Knut Anders
Bodde her 1 natt i september 2023
Svar fra SleepWalker den 29. sep. 2023
Thank you for opinion!
10/10 – Utmerket
Inge
17. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cosy hotel
Cosy hotel close to Stare Miasto. Nice staff and good breakfast.
Inge
Bodde her 3 netter i september 2023
Svar fra SleepWalker den 19. sep. 2023
Thank you for opinion!Hope to see you next time here!
10/10 – Utmerket
Odd Erling
19. mai 2023
Odd Erling
Bodde her 1 natt i mai 2023
Svar fra SleepWalker den 23. mai 2023
Thank you for the opinion!
10/10 – Utmerket
Rolf
5. juli 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Very nice hotel, very good service and free parking for MC. Good location. I’ll be back.
Rolf
Bodde her 2 netter i juli 2020
Svar fra Recepcja den 5. juli 2020
Dear Guest, thank you for the opinion. See you next time in Wrocław !
Best regards, SleepWalker Boutique Hotel
8/10 – Bra
Verifisert reisende
Reiste med partner
26. aug. 2019
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
unike rom. veldig bra frokost.
doors in wardrobe difficult to open and lock
Verifisert reisende
Bodde her 3 netter i august 2019
Svar fra Recepcja den 5. sep. 2019
Dear Guest, thank you very much for the opinion about our hotel. We are very happy that you enjoyed your stay in our hotel. This is a big compliment for us, when guests are pleased with our apartments. Our staff is always there to help you and we do our best so that the guests feel at home here. Our hotel, because of the location, is an ideal starting point to explore Wroclaw. Thank you for the opinion and see you next time in Wroclaw. Best regards, SleepWalker Boutique Suites
10/10 – Utmerket
Alf-Gunnar
21. feb. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alf-Gunnar
Bodde her 3 netter i februar 2019
Svar fra Recepcja den 23. feb. 2019
Dear Guest, thank you very much for your kind words. We do our best to make our Guests feel at home in our hotel and our staff is always there to help you. We also put a lot of effort to make our apartments clean and comfortable for our guests. Thank you and see you soon back in Wroclaw! Best regards, SleepWalker Team
10/10 – Utmerket
Dagfinn
16. okt. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold på veldig bra hotell.
En flott tur til Wroclaw . Hotellet var utmerket. Veldig serviceminded personale. Flott frokost. Wi-Fi enkelt organisert. Litt trafikkstøy fra trikk og bil, mindre med vinduer lukket og bruk av aircondition. Flott plassert i forhold til gamlebyen. Lunchrestaurant like over gaten.
Dagfinn
Bodde her 3 netter i oktober 2018
Svar fra Recepcja den 26. okt. 2018
Dear Guest, thank you for the opinion about our hotel. This is a big compliment for us, when guests are pleased with our apartments. Our staff is always there to help you and we do our best so that the guests feel at home here. Our hotel, because of the location, is an ideal starting point to explore Wroclaw. Thank you for the opinion and see you next time in Wroclaw. Best regards, SleepWalker Boutique Suites
10/10 – Utmerket
Thomas
29. juli 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott boutique hotel!
Et kjempekoselig boutique hotell rett utenfor gamlebyen. Flotte rom med sjarm, meget imøtekommende personale, fin frokost. Klart value for money om man er litt lei forretningshoteller!
Thomas
Bodde her 2 netter i juli 2018
Svar fra Recepcja den 1. aug. 2018
Dear Guest, thank you very much for the positive opinion about our hotel. This is a big compliment for us, when guests are pleased with our apartments. Thank you for the opinion and see you next time in Wroclaw. Best regards, SleepWalker Boutique Suites
10/10 – Utmerket
Charlotte
29. mai 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Charlotte
Svar fra SleepWalker den 19. juni 2017
Dear Guest, thank you very much for the opinion about our hotel.
This is a big compliment for us, when guests are pleased with our apartments.
Our hotel, because of the location, is an ideal starting point to explore Wroclaw.
Thank you for the opinion and see you next time in Wroclaw.
Kind regards, SleepWalker Boutique Suites Team
4/10 – Dårlig
Georg
20. feb. 2017
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Nice apartment, but be warned of the extreme noise
Nice decor in the apartment and relatively smooth check-in. However, my room (2nd floor) was vibrating every time a tram was passing by (every 5-10 minutes from 05:00) and I could not get any sleep. The windows are not sound proof at all. There is no warning on the website about the noice. I have read some replies from the property manager that noise is expected due to the location. I agree if it was not the fact that the trams pass all the time and cause insomnia for guests. It would be wise to warn about that and maybe replace the windows for sound proof ones. That would be ideal for this place.
Georg
Svar fra General Manager den 26. feb. 2017
Dear Guests, at first we would like to thank You for the time You dedicated to write this review.
Each review and comments contained herein is for us especially considered, we care so much about this to make our guests feel special in our spaces.
We tried to make our rooms and suites were prepared at the highest level and satisfy the requirements of all guests.
Cause of the excessive noise was cracked rail tram, the fault has been repaired.
Best regards, SleepWalker Boutique Suites
8/10 – Bra
Thomas
1. feb. 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ypperlig botique hotell
Nydelig lite botique hotell med alle nødvendige fasiliteter og god pris.
Thomas
Svar fra General Manager den 4. feb. 2017
Dear Guest, thank you very much for Your opinion.
We are pleased that You liked our hotel and Your stay was enjoyable.
Our staff is always there to help.
Hope to see You soon in Wroclaw!
Best regards, SleepWalker Boutique Suites
10/10 – Utmerket
Liv-Aina
3. okt. 2016
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk beliggenhet rett ved gamlebyen
Beliggenheten er helt perfekt. 5-10 min å gå inn til hjertet av gamlebyen (torget).
Høy standard på leilighetene, deilig seng, moderne baderom, og fullt utstyrt kjøkken. Vi fikk rene håndklær og oppredd seng hver dag. Betjeningen i resepsjonen var veldig hyggelig og hjelpsom. Vi hadde bestilt flyplasstransport og det fungerte utmerket. Leilighetene lå rett ved en trafikkert gate, men det hørte vi lite til i og med at bygården lå gjemt inne i en bakgård (bak andre bygninger). Nye vinduer/balkongdører gjorde også sitt til at det var helt lydisolert inne i leiligheten. Frokosten var veldig god, men det var veldig trangt med få bord, så vi valgte derfor å kun spise frokost der en av dagene. Dette er absolutt et sted å anbefale dersom man vil bo i nærheten av gamlebyen.
Liv-Aina
Svar fra General Manager den 6. okt. 2016
Dear Guest, thank you very much for the very positive opinion about our hotel.
This is a big compliment for us, when guests are content about our apartments. We tried to make our rooms and suites were prepared at the highest level and satisfy the requirements of all guests.
We are very pleased that our design is comfortable and enjoyable and we do our best to be sure our Guests are satisfied with services we provide. Our staff is always at your service.
Our hotel, because of location, is an ideal starting point to explore Wroclaw.
Thank you for the opinion and see you next time in Wroclaw.
Kind regards, SleepWalker Boutique Suites Team
8/10 – Bra
Terese
2. okt. 2015
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Flott penthouseleilighet, enkelte mangler
Fikk ikke særlig inntrykk av selve hotellet, men vi fikk en stor flott leilighet med 3 soverom, 3 bad og 3 terrasser. Stort sitte og stueområde og fullt kjøkken. Hotellet lå sentralt til med gangavstand til det meste. Men ligger i et trafikkert område, så når det ene rommet verken hadde gardiner eller A/C ble det fort lyst og bråkete om morgenen.
Terese
Svar fra SleepWalker den 17. juni 2016
Dear Guest, thank you for the time you have dedicated to write this opinion.
Hosting is a great pleasure for our team and we put a lot of effort to let you feel it, our every apartment is decored differently that is why our hotel is so unique.
Thank you to appreciate it. Kind regards, SleepWalker Boutique Suites
10/10 – Utmerket
Tommy
7. aug. 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra
Veldig bra sted, romslig og nytt.
Tommy
Svar fra SleepWalker den 17. juni 2016
Dear Guest, thank you very much for the enthusiastic opinion about your staying in our hotel. This is a big compliment for us, when guests are content about our apartments. We are very pleased that our design is comfortable and enjoyable.
It would be a pleasure to welcome You again, if You are next time in Wrocław.
Kind regards, SleepWalker Boutique Suites
10/10 – Utmerket
Verifisert reisende
15. juli 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales!
Særdeles glad for at vi valgte dette. Store, rene leiligheter, rikelig utstyrt med rene håndklær, svært gode senger, effektiv aircondition, hjelpsomt personale som snakker meget bra engelsk.
Stille strøk selv om det ligger en kort spasertur fra Torget/sentrum. Fin frokost.
Eneste minus for de som ønsker 24/7 resepsjon er at denne stenger i nitida hvis jeg ikke husker feil, men det er ikke noe problem å tilpasse seg.
Verifisert reisende
Svar fra SleepWalker den 17. juni 2016
Dear Guest, thank you for the time you have dedicated to write this opinion. We are glad to hear that you appreciated standard of our apartments - we put a lot of effort to keep it at the highest level. SleepWalker Boutique Suites is located only 3 minutes from the main square.
Thank you once again for your visit and the best note, we hope it was not the last time in Poland.
Yours sincerely, SleepWalker Boutique Suites Team
10/10 – Utmerket
Philip
27. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the stay in a lovely, elegant room near the heart of the old town.
Philip
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Uwe
24. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Uwe
Bodde her 5 netter i mai 2024
6/10 – Grei
Johann
18. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Johann
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Riki
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a great place to stay. It was close to the rynek and the tram and bus stops. The room was very nice, bed was comfortable. I especially liked the decor in the room.
I will stay their again when I come back to Wrocław.
Riki
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Jolanta
Reiste med familie
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Empfehlungswert👍
Jolanta
Bodde her 2 netter i april 2024
10/10 – Utmerket
Suzanne
Reiste med partner
8. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous, clean hotel in a superb location. Friendly helpful staff.
Suzanne
Bodde her 3 netter i april 2024
Svar fra SleepWalker den 9. apr. 2024
Thank you for such nice words!See you again!
8/10 – Bra
Yvon
Reiste med familie
18. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is lovely and quiet and the price is affordable. The staff who did the registration was kind & polite, but he seemed to be not aware of the hotel welcome offer mentioned in the hotel email. So, a better communication between the hotel administration and frontline staff may be needed. Overall, a pleasant stay!
Yvon
Bodde her 2 netter i mars 2024
Svar fra SleepWalker den 18. mars 2024
We currently have beginners at the reception. We are very sorry for the inconvenience.Thank you for opinion and see you again!
10/10 – Utmerket
Lichen
15. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, staff is friendly
Lichen
Bodde her 1 natt i mars 2024
Svar fra SleepWalker den 18. mars 2024
Thank you for such nice words!
8/10 – Bra
Basia
Reiste med partner
25. feb. 2024
Likte: Fasiliteter
Very nice hotel in the city centre , clean rooms, friendly staff.
Basia
Bodde her 1 natt i februar 2024
Svar fra SleepWalker den 28. feb. 2024
Thank you for nice words!See you again!
10/10 – Utmerket
Sofiia
24. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sofiia
Bodde her 1 natt i februar 2024
Svar fra SleepWalker den 28. feb. 2024
Thank you for opinion!
10/10 – Utmerket
Rafael
Reiste med partner
19. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zentrumsnah, sehr gut zu Fuß erreichbar.
In unmittelbarer Nähe, sehr viele gute Restaurants.
Etwas blöd, wenn man mit dem Auto anreist…. Parkplatz Reservierung ist Pflicht, den und die Einfahrt dazu zu finden grenzt schon an ein Wunder.
Rafael
Bodde her 4 netter i februar 2024
Svar fra SleepWalker den 23. feb. 2024
Reservation of a parking space is obligatory because our parking lot has a small number of spaces. We are unable to provide it to all guests. When guests book a parking lot, we also send a detailed description of how to get to the parking lot. We are in the very center, so we realize that access may be difficult for visitors, but we are unable to change anything about it.Thank you very much for your opinion and we invite you again!
10/10 – Utmerket
Reda
Reiste med familie
17. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good service and good location
Reda
Bodde her 1 natt i februar 2024
Svar fra SleepWalker den 17. feb. 2024
Thank you for nice words!See you again!
10/10 – Utmerket
Mike
Reiste med familie
21. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Aufenthalt in Breslau!
Tolles gemütliches Zimmer, sehr geschmackvoll eingerichtet und Super freundliches hilfsbereites Personal!
Kann ich nur weiterempfehlen.
Mike
Bodde her 3 netter i januar 2024
Svar fra SleepWalker den 8. feb. 2024
Thank you for such nice opinion!See you again!
10/10 – Utmerket
Timothy
18. jan. 2024
Timothy
Bodde her 1 natt i januar 2024
10/10 – Utmerket
Gabrielle
9. jan. 2024
Gabrielle
Bodde her 3 netter i januar 2024
Svar fra SleepWalker den 18. jan. 2024
Thank you for opinion!See you again!
10/10 – Utmerket
Mark
Reiste med partner
13. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean. Very close to old town. Friendly staff. Unique rooms. Would highly recommend
Mark
Bodde her 3 netter i desember 2023
Svar fra SleepWalker den 14. des. 2023
Thank you! We are glad you enjoyed your stay, we hope to see you again.
10/10 – Utmerket
Daniel Hijano
Reiste med partner
11. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien comunicado, a cinco minutos andando del centro. El personal atento y la habitación muy limpia y amplia. Solo le falta algo más de variedad en el desayuno, pero, de volver a Wroclaw, repetiremos hotel sin duda
Daniel Hijano
Bodde her 2 netter i desember 2023
Svar fra SleepWalker den 14. des. 2023
Thank you for your opinion, we would love to have you again!
8/10 – Bra
Paul
12. nov. 2023
Likte: Personale og service
Paul
Bodde her 2 netter i november 2023
Svar fra SleepWalker den 14. nov. 2023
Thank you for opinion!
8/10 – Bra
Verifisert reisende
Reiste med en gruppe
11. nov. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i november 2023
Svar fra SleepWalker den 14. nov. 2023
Thank you for opinion!
10/10 – Utmerket
Alan
Reiste med en gruppe
24. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stylish hotel in a great location
Fantastic location at a very competative price. Reception stayed open for us as we had a late arrival and the staff overall were helpful, friendly and delighted to have us stay
Alan
Bodde her 4 netter i oktober 2023
Svar fra SleepWalker den 26. okt. 2023
Thank you for opinion!
10/10 – Utmerket
philippe
22. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Étape parfaite
Étape pour 2 niits à Wroclaw, proche de Rynrk 450 m à pied... situation parfaite avec possibilité de parking à prendre impérativement. Excellent accueil et service pour nous guider dans la ville. Hôtel à recommander sans hésitation.
philippe
Bodde her 2 netter i oktober 2023
Svar fra SleepWalker den 23. okt. 2023
Thank you for such nice words!We invite you again!
10/10 – Utmerket
ILSIK
11. okt. 2023
Likte: Renhold, personale og service og romkomfort
ILSIK
Bodde her 3 netter i oktober 2023
Svar fra SleepWalker den 12. okt. 2023
Thank you for opinion!
6/10 – Grei
JD
Reiste med familie
11. okt. 2023
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The ac in one of the bedrooms was not working. When reported I was told I would have to wait till morning.
Couch was very stained and dirty.
JD
Bodde her 1 natt i september 2023
Svar fra SleepWalker den 28. okt. 2023
Problems with the air conditioning were reported to technical service. Unfortunately, it turned out to be a broader problem and we were unable to fix it quickly.Thank you anyway for your opinion.
8/10 – Bra
Juan
Reiste med partner
7. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Juan
Bodde her 2 netter i oktober 2023
Svar fra SleepWalker den 13. okt. 2023
Thank you for your feedback
10/10 – Utmerket
Sarah
17. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and central hotel
I had a very good stay here. I had a deluxe single room and was happy to find the bed wasn't a single bed but a small double. The room and bathroom were spotlessly clean, and spacious. The location is great, just a few minutes' walk to the main square and restaurants immediately around. Breakfast was good too. I would certainly stay here again next time I visit.
Sarah
Bodde her 1 natt i september 2023
Svar fra SleepWalker den 19. sep. 2023
Thank you for opinion!
8/10 – Bra
Rachel
4. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good small hotel perfect location
Great hotel, very good location. Didn't give them an excellent review since it would be nice to have cups in the shower room to use when washing teeth, more hangers in the shower and a place to put your stuff in the shower itself (sponge, personal soap....)
Rachel
Bodde her 3 netter i august 2023
Svar fra SleepWalker den 4. sep. 2023
Thank you for your feedback and valuable comments.
10/10 – Utmerket
Verifisert reisende
28. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i august 2023
Svar fra SleepWalker den 28. aug. 2023
Thank you for opinion!
8/10 – Bra
Diana
Reiste med familie
22. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Diana
Bodde her 2 netter i august 2023
Svar fra SleepWalker den 23. aug. 2023
Dziekujemy za ocenę po pobycie. Zapraszamy ponownie!
10/10 – Utmerket
Paul
Reiste med familie
14. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent location! Extremely polite, helpful and courteous staff. Would definitely return on next visit.
Paul
Bodde her 2 netter i august 2023
Svar fra SleepWalker den 18. aug. 2023
Thank you for opinion!
8/10 – Bra
Verifisert reisende
30. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i juni 2023
Svar fra SleepWalker den 3. juli 2023
Thank you for the opinion!
10/10 – Utmerket
Jeffrey
Forretningsreisende
28. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jeffrey
Bodde her 5 netter i juni 2023
Svar fra SleepWalker den 28. juni 2023
Thank you for such nice opinion!
6/10 – Grei
Cindy
Reiste med familie
21. juni 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property overall condition is good,bathroom drainage is a little slow, location is good
Cindy
Bodde her 1 natt i juni 2023
Svar fra SleepWalker den 22. juni 2023
We don't understand words about bathroom drainage. After your stay everything was good. Thank you for your opinion!
10/10 – Utmerket
Verifisert reisende
3. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boutique Hotel in tutto e per tutto, TOP!
Tutto perfetto, accoglienza in albergo, up grade gratuito della stanza, pulita, spaziosa, curata e particolare in tutto dettagli, colazione molto buona, parcheggio in loco e direttamente in centro, tutto raggiungibile con facilità a piedi. Ottima scelta, lo consiglio!
Verifisert reisende
Bodde her 1 natt i mai 2023
Svar fra SleepWalker den 7. juni 2023
Thank you very much for your review. Whenever we have the opportunity, we raise the standard of the room for our guests. We invite you to visit us again!
10/10 – Utmerket
Klaus
30. mai 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay.
Me and my wife had a wonderful stay at the Sleepwalker Boutique Hotel. It is located close to the center of the town, but still quite in the night. The personel was super friendly and very helpful.
Klaus
Bodde her 4 netter i mai 2023
Svar fra SleepWalker den 1. juni 2023
Thank you for such kind words. Hope to see you next time!
2/10 – Forferdelig
Verifisert reisende
29. mai 2023
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Vielreisende Familie
Frühstück für 16 Euro pro Person viel zu teuer und schlecht. Alles verbrannt, alt oder geschmacklich schlecht. Versprochenes VIP Upgrade etc nicht verfügbar. Sehr Laute Zimmer zur Straße hin, gefühlt wie auf der Rennstrecke. Sehr warmes Gebäude mit einer alten Klimaanlage, die gestunken hat - nicht für uns mit Kind geeignet. Offenes Fenster durch die Hauptverkehrsstraße erträglich laut.
Bettwäsche aus Polyester, sodass wir stark geschwitzt haben. Alle sind allem:
FINGER WEG!! Es gibt deutlich bessere Hotels zu günstigeren Kursen.
Verifisert reisende
Bodde her 1 natt i mai 2023
Svar fra SleepWalker den 1. juni 2023
The breakfasts are very generous, lots of choice at the buffet.You received an omelette for breakfast - it was not burnt.You have been informed that we are no longer able to upgrade your room on expedia. Your reservation was one of the last for this date, so we did not have such opportunities. VIP status allowed lady parking, which was used, you also received free coffee. No problems with air conditioning were reported at the reception, we also had no information that you were coming with a child. We always try to offer such guests a room facing the courtyard, where it is a bit quieter. Knowing about the issues on the day of check in we could have reacted and resolved the situation. Without knowing about the problem beforehand, we couldn't solve it. In the future, please report such things right away. We would avoid yelling at our staff. You requested a refund on the day of departure - this is not in line with the company's policy, which is why the manager of the facility assessed the situation and did not agree to it. However, we are very sorry that you did not enjoy your stay with us.