Basseng

Anmeldelser av Hotel Altus Palace

5 out of 5
Hotel Altus Palace
15 Wierzbowa, Wroclaw, Dolnoslaskie

Anmeldelser

9,8

Suverent

Rangering på 10 − Utmerket. 145 av totalt 164 anmeldelser." "
Rangering på 8 − Bra. 13 av totalt 164 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 164 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 164 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 164 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Niklas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Kari

Bodde her 3 netter i august 2023
Svar fra Guest Relations Manager den 7. aug. 2023
Dear Kari,thank you for choosing Altus Palace hotel.We hope that you will have the chance of returning to us in the future! We are waiting for you :)With warm regards,Teresa PelcGuest relations Manager

10/10 – Utmerket

Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bildene lyver ikke
Sentralt plassert hotell , rent pent nytt og meget høy kvalitet på inventar/interiør . Dyktige og hyggelig betjening . Kommer gjerne tilbake :-)
Bodde her 1 natt i juli 2023
Svar fra Guest Relations Manger den 3. aug. 2023
Kjære Kristian,Takk for at du uttrykker dine gode ord angående oppholdet ditt på Altus Palace hotel.Det er fantastisk at du virkelig likte tiden din med oss!Ser frem til å ønske deg velkommen tilbake i fremtiden :)Med vennlig hilsen,Teresa PelcGuest Relations Manager

10/10 – Utmerket

Kyrre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A really nice and newly renovated hotel in the center. It’s a real beauty and the rooms are nice. I had a tram outside the room that was a bit noisy, but that’s also the charm of the city.
Bodde her 1 natt i april 2023
Svar fra Guest Relations Manger den 18. apr. 2023
Dear Kyrre,Thank you so much for sharing your valuable opinion with us. We are thrilled to receive such positive words as we do our best everyday to provide excellent service to our Guests. I hope you had a lovely stay with us. Please feel invited anytime :) Wishing you a wonderful day!Teresa Pelc

6/10 – Grei

Darryl

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The hotel its lovely and the room was beautiful and comfortable. But the welcome, the ambiance and the attitude of the staff was not as warm or attentive as I expect of a supposed 5 star property. It wasn't bad, just not worthy of a 5 star rating. The atmosphere was extremely cold. The food in the restaurant was excellent, but again the atmosphere was odd. Firstly, the dining room is underground, which lends it a little creepiness through it is well appointed. Secondly, on the two occasions that I dined there, I was only one of two guests in the entire restaurant. This reflected perfectly the feeling of being alone in the hotel even though reception informed me that the hotel was fully booked. The bartender in the bar - also almost completely empty for all of the 6 days of my stay - told me that a lot of people book rooms and never show up. More weirdness. Not recommended.
Bodde her 6 netter i april 2024
Svar fra Ola den 15. mai 2024
Dear Darryl,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for any shortcomings you experienced during your time with us.We are disappointed to hear that the welcome, ambiance, and attitude of our staff did not meet your expectations. Please rest assured that we take your comments seriously, and we will address these issues with our team to ensure that we provide the warm and attentive service that our guests deserve.Regarding your dining experiences, we regret that the atmosphere in the restaurant and bar did not meet your expectations. We understand your concerns about the underground dining room and the lack of other guests during your visits. We will take your feedback into consideration as we strive to improve our guest experience.We appreciate your honest feedback, as it helps us identify areas for improvement. Please know that your comments have been shared with our management team for further review.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Jean og Austin

Bodde her 3 netter i april 2024
Svar fra Ola den 22. mai 2024
Dear Jean,Thank you for taking the time to share your recent experience with us. We look forward to welcoming you back in the near future!Warm regards,Aleksandra Chodakowska Guest Relations Manager

8/10 – Bra

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ola den 15. apr. 2024
Dear Marc,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

NILAN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding property and staff. Highly recommended.
Bodde her 3 netter i mars 2024
Svar fra o den 15. apr. 2024
Dear Nilan, Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Phu og Surrey

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property all around. Room was 6 star with all the attention to detail. Provided with a welcome dessert for the 3 of us and a nightly turn down service.
Bodde her 1 natt i mars 2024
Svar fra Ola den 15. apr. 2024
Dear Phu,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not 5* service at all
The service is not for 5* hotel Room quite old with windows not accessible (close to the roof) International TV not available Service at the lobby bar really slow, we should call many times to get order Check out really slow and staff not so active
Bodde her 1 natt i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Sir or Madam, Thank you for adding your feedback, I am very sorry that your stay did not meet your expectations and the problems encountered during your stay.Our reception is always ready to help, we regret that this time we were not able to solve the problem. I hope that despite the inconvenience we will have the opportunity to repair your impression of our hotel in the future. With best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Facundo og Miami

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful 19th century palace. Very well maintained. In particular, the staircase looks like something out of a movie. I would come back everytime I’m in Wroclaw
Bodde her 1 natt i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Facundo,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

8/10 – Bra

Jakub

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ola den 15. apr. 2024
Dear Jakub,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

8/10 – Bra

Taj

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice room but parking and spa very overpriced and service was just ok
Bodde her 2 netter i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Taj,Thank you for adding your feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Ting Wai

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
- Friendly & smooth check-in process: Marika at the front desk took out a welcome drink and shared excellent food recommendations - New furnishing in room and nice bathrooms - Small but comfortable wellness area - Small issue during check out (erroneously charged breakfast), but Sasha resolved it in a very prompt and friendly manner - Will return when I visit Wroclaw again :)
Bodde her 3 netter i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Ting WaiThank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Andrea

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel with easy walking distance to the historical centre of Wrocław. Restaurant serving lovely food and good selection of wines. Staff friendly and helpful.
Bodde her 3 netter i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Andrea,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles, modernes und luxuriöses Hotel mit extrem freundlichem Personal. Restaurant sehr zu empfehlen, Frühstück phantastisch!
Bodde her 1 natt i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Thomas,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Steve

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Ola den 15. apr. 2024
Dear Steve,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Jacob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Ola den 27. mai 2024
Dear Jacob,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Darren

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wrocław
Fabulous hotel staff are amazing but the tram runs along side the hotel so in certain rooms you can hear it can be quiet noisy. The mattresses are quite hard.
Bodde her 7 netter i februar 2024
Svar fra Ola den 27. mai 2024
Dear Darren,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Marek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic!
Amazing place, beautiful interior, great room and honestly, one of the best places in Poland we’ve ever stayed in. One little request….. please get a better coffee for a breakfast buffet ;-)
Bodde her 1 natt i februar 2024
Svar fra Ola den 27. mai 2024
Dear Marek,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Lesya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le meilleur hôtel sans aucun défaut
Bodde her 1 natt i januar 2024
Svar fra Ola den 27. mai 2024
Dear Lesya,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Adam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was absolutely on a different level. Very classy, polite and helpful. Service on London’s Savoy level. The hotel itself - very nice and clean. The room was quiet and cosy. I am definitely coming back. Thank for my pleasant stay.
Bodde her 3 netter i januar 2024
Svar fra Ola den 22. mai 2024
Dear Adam,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our staff classy, polite, and helpful, and that you enjoyed the service at the level of London's Savoy. We're delighted that you found the hotel nice, clean, and your room quiet and cozy.We can't wait to welcome you back for another pleasant stay! If you need anything in the meantime, please don't hesitate to reach out.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

abdulrahman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
amazing
amazing location best service room was fantastic. overall best hotel in the area
Bodde her 2 netter i januar 2024
Svar fra Ola den 27. mai 2024
Dear Abdulrahman,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Matthew

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect hotel
Great hotel, fantastic staff and newly renovated.
Bodde her 1 natt i januar 2024
Svar fra Ola den 27. mai 2024
Dear Matthew,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Beata

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Ola den 27. mai 2024
Dear Beata,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Lesya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s the best hotel and service in our life. Nothing negative to say.
Bodde her 1 natt i februar 2024
Svar fra Ola den 22. mai 2024
Dear Lesya,Thank you for your generous feedback! We're thrilled to hear that your stay at Altus Wroclaw was your best hotel experience yet. Your words truly motivate us to keep delivering exceptional service.We'd love to welcome you back anytime you're in Wroclaw. Feel free to reach out if you need anything.Best Regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Juan Carlos

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good, just a bit noisy with the tram noise if you are on the bedroomd tht are rhat side. Would stay again!
Bodde her 2 netter i januar 2024
Svar fra Ola den 27. mai 2024
Dear Juan Carlos,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel, would definitely recommend!
Beautiful hotel in a fantastic location, close to the main market square but still quiet. Staff on reception were very friendly and always available to help. Would definitely stay here again.
Bodde her 4 netter i januar 2024
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Bastian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ausgezeichnetes Hotel!
Bodde her 3 netter i januar 2024
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manage

10/10 – Utmerket

Dipti

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pretty hotel and great great staff. Very central to downtown, lots of shops nearby. Parking is limited in hotel parking itself, just to be aware (since hotel is in city center)
Bodde her 12 netter i januar 2024
Svar fra Ola den 22. mai 2024
Dear Dipti,Thank you so much for your wonderful feedback! We're thrilled to hear that you found Altus Wroclaw to be a beautiful hotel with exceptional staff. Our team works hard to ensure that every guest has a memorable experience, and it's incredibly rewarding to receive such positive recognition.We're delighted that you enjoyed our central location, surrounded by plenty of shops and attractions. We understand that parking can be limited, especially in a bustling city center like ours, and we appreciate your understanding on this matter.If you ever find yourself in Wroclaw again, we would love to welcome you back to Altus Wroclaw for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manage

4/10 – Dårlig

Katarzyna

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
My recent stay at Altus Wroclaw, a 5-star hotel, left me and my family thoroughly disappointed, especially considering the significance of the occasion – a double birthday celebration and the national day for Grandma. The experience fell far short of our expectations for a luxury stay. Upon arrival, we were greeted by Karolina, the supervisor at the reception desk, who was polite and offered a glass of sparkling wine. We had requested a later check-out, which was accommodated. However, our room, located next to the reception, raised concerns about privacy for my partner's birthday celebration. Although we did not voice our dissatisfaction at the time, we found it odd given the nature of our celebration. The major setback came when we discovered the toilet in our room was with visible hygiene issues (it was not flushed). Despite informing the staff and sharing evidence, the proposed solution was limited to cleaning the toilet. We expected a 5-star hotel to offer more flexibility and options for resolving such issues, leaving us dissatisfied and perplexed. Parking also became a source of frustration and miscommunication. We inquired about parking for our family dinner guests, and Karolina explained that while the hotel parking was for guests only if space permitted, our family could park there. This information, unfortunately, did not reach other staff members, leading to leading to a refusal for parking, even when spaces were available.
Bodde her 1 natt i januar 2024
Svar fra Ola den 22. mai 2024
Dear Katarzyna, Thank you for taking the time to share your feedback regarding your recent stay at Altus Wroclaw. We deeply regret to hear that your experience fell short of the expectations associated with a 5-star hotel, especially during such a significant occasion as a double birthday celebration and the national day for your Grandma.Firstly, we are pleased to hear that Karolina at our reception desk greeted you warmly and accommodated your request for a later check-out. However, we are genuinely sorry that the room allocation near the reception did not meet your privacy needs for your partner's birthday celebration. We understand how important a private and comfortable setting is, especially during special occasions.The hygiene issue you encountered with the toilet is particularly concerning. Please accept our sincerest apologies for this oversight. This does not reflect the high standards we strive to maintain. We appreciate your prompt reporting of the issue and regret that our response did not meet your expectations. We should have provided a more comprehensive solution to ensure your complete comfort and satisfaction.Regarding the parking situation, I apologize for the miscommunication that led to the inconvenience experienced by your family dinner guests. We will review our internal communication processes to ensure that all staff members are consistently informed and aligned on guest instructions and policies.Your feedback is invaluable in helping us improve our services and prevent such issues in the future. As a gesture of goodwill and to restore your faith in Altus Wroclaw, we would like to offer you a complimentary upgrade to a suite on your next visit, along with a special amenity to celebrate your occasions in the manner you deserve.Please do not hesitate to reach out to me directly to discuss this further or to assist in arranging your future stay.Once again, we apologize for the shortcomings during your stay and appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that Altus Wroclaw is known for.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Carlos

Bodde her 3 netter i januar 2024
Svar fra Ola den 15. apr. 2024
Dear Carlos,Dziękujemy za dodanie pozytywnej opinii i zapraszamy ponownie w przyszłości.Z wyrazami szacunku,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Gurmail

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean, excellent staff but prices at restaurant and bar are pretty high.
Bodde her 7 netter i januar 2024
Svar fra Ola den 27. mai 2024
Thank you for adding your feedback and we welcome you in the future.Sincerely,Aleksandra ChodakowskaGuest Relations Manager

8/10 – Bra

Robert

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manage

10/10 – Utmerket

Renata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra ol den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Harald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very polite and helpfull staff. Beautiful interior and great food.
Bodde her 2 netter i januar 2024
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Andrea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was extremely hospitable and helpful. The nightly cookies were a sweet touch, very thoughtful and clean hotel. Perfect experience and I will definitely be coming back to stay with them again.
Bodde her 2 netter i januar 2024
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

8/10 – Bra

Vidar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Renata

Bodde her 1 natt i desember 2023
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

6/10 – Grei

VINCENZO

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Le problème essentiel de l'hôtel ce qu'il est à côté d'une ligne de tram. Chaque fois que un tram passe il y a bruit important. ce qui est difficile de pouvoir dormir. C'était le cas pour la chambre que nous avons eu au 5ème étage.
Bodde her 1 natt i desember 2023
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

vimal

Good hotel and location
Bodde her 1 natt i desember 2023
Svar fra Ola den 27. des. 2023
Dear Vimal,Thank you for your feedback. We're glad you enjoyed our hotel and central location.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Romualdas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is newly open in 2022 and is good quality, design and location. Location about 7-10 minutes walk from the main market Square (where you find good food and sightseeing) is not in a hectic place with good access by public transport if needed. The sauna steam room and jacuzzi are very good indeed
Bodde her 2 netter i desember 2023
Svar fra ola den 17. jan. 2024
Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Keith

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Ola den 27. des. 2023
Dear Keith,Thank you for your feedback. We're glad you enjoyed our hotel. Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Ola den 27. des. 2023
Dear Amy, Thank you for your feedback. We're glad you enjoyed our hotel.Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful hotel with stylish rooms
Bodde her 3 netter i oktober 2023
Svar fra ola den 27. des. 2023
Dear Daniel,Thank you for your feedback. We're glad you enjoyed our hotel and design. Best regards,Aleksandra Chodakowska Guest Relations Manager

10/10 – Utmerket

Lewis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manage

10/10 – Utmerket

Emel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel ist sehr sehr schön sehr majestätisch! Wir hatten das Frühstück dazugebucht, welches eine sehr große auswahl hatte. Auch der spa Bereich war sehr sauber und schön. Jedoch fand ich den etwas zu klein mit nur 4 liegen für so ein großes Hotel. Die Straßenbahn ist in Breslau sehr sehr laut und das hört man leider auch im Zimmer mit geschlossenen Fenstern. Uns hat das jetzt nicht groß gestört. Ich kann das Hotel jedem empfehlen für dieses Preis-Leistungs-Verhältnis hatten wir ein schönes Wellness Wochenende.
Bodde her 1 natt i oktober 2023
Svar fra Ola den 27. mai 2024
Wir danken Ihnen für Ihr positives Feedback und freuen uns, Sie auch in Zukunft bei uns begrüßen zu dürfen.mit freundlichen Grüßen,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

Leonardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Belíssimo hotel em um palácio
Lindíssimo hotel, num antigo palácio, com boa localização entre a Old town e a estação de trem. Possivelmente o melhor hotel na Breslávia. Quarto grande, novo e lindo. Tudo de qualidade e bom gosto. Não foi um problema no meu quarto, mas algumas pessoas podem se incomodar com a linha de tram que passa em frente.
Bodde her 2 netter i oktober 2023
Svar fra Ola den 27. mai 2024
Grazie per aver aggiunto il vostro feedback positivo e vi diamo il benvenuto in futuro.Cordiali saluti,Aleksandra ChodakowskaGuest Relations Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Ola den 27. mai 2024
Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manage