Hoteller nær Woodstock Park

«Breakfast and staff were great»

«I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This ...

«Poor selection of items for breakfast. Room was small but very nice.»

«Rooms are very clean Towel service daily. Convenient to shopping.»

«We did not take advantage of any amenity’s while there. »

«This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one ...

«Rooms are nice. Friendly staff. 3 am fire alarm was not good.»

«We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and ...

«Convenient location and clean room»

«Shouldn’t have carpet in an animal friendly hotel. Staffs dog peed on the floor next to me, the dog smell was horrendous in the lobby. »

«Stayed here one night! Very nice staff and ok room. The only thing to complain about was the internet connection. »

«Clean hotel for not being upgraded in a while- only issues were loud guest in parking lot and the WiFi is really weak»

«Was not allowed to check in. Scottish inn was happy to have another black Earlier this month Magnusson did not allow the same exact black man access They are literally next door to each other. They are literally owned and managed by the same group ...Similar to black and white water fountains. I am truly hurt»

«The the whole place was very clean, staff was very friendly and helpful. The location is convenient. I will definitely be staying there the next time I go to Jacksonville. »

«First, at checkin there was no one at checkin to give me my room key. It was a wait . I waited for a total of 3hours it was unbelievably the computer was down. So, I had to take a picture.Three pictures, front and two ,two sides. I asked why the picures and I was told this is what we have to do for checkin and their were no keys. You had to be let in by the the personal at the front decks. Their was know one to help me. Wwhen the first person showed up she tried to help but her keys did not ...