Hoteller i Wood River

«Very clean and was well updated way more than I expected for the price »

«Check in staff was very friendly and helpful! The room was mich nicer and more spacious than the Super8 room we stayed in in Joliet the previous night.»

«The rooms and hallway smelt terrible and floors were sticky. »

«Room was not clean. Window was left open either by cleaning staff or previous guest, not safe! Hair all over the bathroom, there was also a crusty wash rag that was leftover from the previous guest. Lots of cracks in the walls and ceilings. Blankets and mattress were both paper thing (literally all three blankets put together we're about the width of two papers.»

«The room and breakfast was good, but we specifically picked this hotel because of the indoor pool. The pool was closed. So disappointing.»

«Staff was great, made you feel welcomed! Rooms were clean. Breakfast was good!»

«Upon arrival, we were greeted by an amazing employee April. She was handling a difficult call when we walked in, but still managed to make eye contact and address us until she could help. Once she finished, she processed us into the room quickly and efficiently all while chatting about the area and what we could do in the short time we did have. Such a pleasure to meet someone who enjoys their job and greets the customers with a smile. »

«We have stayed at this hotel before. It is undergoing remodeling. The bathroom tub in our room was not too clean. »

«Overall just your average hotel. Everything was taken care of, but there was nothing that stood out.»

«For a hotel of its price range, this was one of the best we've visited. Staff was friendly. Our room was clean and comfortable. Good breakfast service. Ample parking. »

«I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. »

«Staff was great, property was clean and the bonus was free dinner, drinks and breakfast....it was ok but the bonus was it was free!»

«Check in was easy, staff was friendly. The room was clean and breakfast was great. We will definitely stay at the Drury again in the future! »

«I stay at Holiday Inn Express at least once a month while traveling for work. I have never been charged an amenity fee. &15.00 after my original fees. I will not be back to this one.»

«Yes»

«The hotel was so beautiful and so nice inside the room was clean. The bed was freshly made. Everything smelled good clean refreshing what I really enjoyed. The most was the hot tub. It was so relaxing. I would definitely come back again. I honestly did not want to leave. That’s how much fun I had you will definitely see me and my wife come back again.»

«Food was fine, though coffee was lukewarm. It was good to see how clean the dining area is kept. Kudos to the dining room team!»