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Anmeldelser av Quality Suites Pioneer Sands

4 out of 5
Quality Suites Pioneer Sands
19 Carters Lane, Towradgi, NSW

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 630 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 307 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 1000 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Good hotel with decent size apartment. Staff was both brilliant and hopeless. The apartments are very nice, but the quality of the kitchen and the bits and pieces in the kitchen is very basic, and we had 3 knifes for 4 people.
Bodde her 2 netter i januar 2019
Svar fra Zoe den 3. feb. 2019
Hi there, Thank you for taking the time to review Quality Suites. I am sorry to hear that some of our staff did not appear to be helpful, this will be passed onto Management. I hope to welcome you back one day soon. Kind Regards, Zoe Front Office Supervisor

10/10 – Utmerket

Dirk og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice.. for sure to book again.
What to say when your appartment is comfortable keeps all what they promise. All stars for this very nice place. In the basement washing machines and dryers for the quests.

10/10 – Utmerket

vanessa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt really safe being on my own. Close to the things I wanted to do. Very quiet and comfortable
Bodde her 1 natt i mars 2024
Svar fra Reception den 10. mars 2024
Hi Vanessa!We're so glad you enjoyed your stay with us, and thank you for taking the time to leave a review!We hope to see you again soon.Kind regards,

8/10 – Bra

Rafiu

Bodde her 1 natt i februar 2024

8/10 – Bra

Toni

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay , rooms are supper clean and big , we will stay again for sure .
Bodde her 1 natt i januar 2024
Svar fra Reception den 4. feb. 2024
Hi Toni,Thank you for the lovely review! We can't wait to have you back :)Thanks,

10/10 – Utmerket

Rose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and modern apartment, great location and friendly staff.
Bodde her 2 netter i januar 2024
Svar fra Reception den 4. feb. 2024
Hi Rose,Thank you for taking the time to write this review! We're so glad you enjoyed your stay :)Thanks,

10/10 – Utmerket

Bao

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay, short drive to Wollongong, Warrawong and Jamberoo Action water park.
Bodde her 5 netter i januar 2024
Svar fra Reception den 4. feb. 2024
Hi Bao,Thank you for taking the time to write this review! We hope to see you again soon :)Thanks,

10/10 – Utmerket

Shella

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Reception den 4. feb. 2024
Hi Shella,Thanks for taking to time to review our hotel. We're glad you enjoyed your stay!Thanks,

10/10 – Utmerket

Ajmal

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Reception den 4. feb. 2024
Hi Ajmal,Thanks for taking the time to review our hotel! We're glad you enjoyed your stay with us :)Thanks,

8/10 – Bra

Gautham

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pioneer Sands Summer Vacation
Overall impression of the Apartment was very welly presented and also maintained well by the room maintenance staff. Bed sheets for the sofa bed was not cleaned or changed. Apartment was a little small for 3 people. Not many options in terms of Lunch. Only breakfast was available. Room Service for ordering lunch or dinner was not flexible enough. Toilet missing lock to the hinge and hence not having enough privacy.
Bodde her 3 netter i desember 2023
Svar fra Reception den 29. des. 2023
Hi Gautham,Thank you for staying at our hotel and taking the time to leave a review :) We appreciate all of your feedback and will be sure to review it to continually improve our property! We hope to see you again soon.Kind regards,

10/10 – Utmerket

Robyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the large units. Have stayed here before, and noticed there's still no air-conditioning in bedroom. It's hard sleeping in a stuffy room, and we had the lounge air-conditioning on pretty cold with the door open. Had to sleep under a sheet. But it certainly didn't affect our break, and we always stay here when we come down to visit family.
Bodde her 3 netter i november 2023
Svar fra Kate den 3. des. 2023
Hi Robyn, Thanks for taking the time to leave your review, we appreciate the feedback as we are always trying to improve for our guests.

10/10 – Utmerket

tarek

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room was very good very clean the staff professional and very helpful evrything excellent i will use the place again and again
Bodde her 1 natt i november 2023
Svar fra Kate den 3. des. 2023
Hi Stella, We're glad to hear you enjoyed your stay with us! Hope to have you back again soon.

8/10 – Bra

Fiona

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Kate den 3. des. 2023
Hi Fiona, We're glad to hear you enjoyed your stay with us! Hope to have you back again soon.

10/10 – Utmerket

Jae-hyoun

Bodde her 3 netter i november 2023
Svar fra Hotel Management den 19. nov. 2023
Hi Jae-Hyoun, Thanks for taking the time to leave your review. We appreciate the feedback. Kind regards, Georgia

10/10 – Utmerket

Russell

Likte: Renhold og personale og service
Bodde her 6 netter i oktober 2023
Svar fra Katherine den 5. nov. 2023
Hi Russell, We're glad to hear you enjoyed your stay with us! Hope to have you back again soon. Kind regards, Katherine, Reception

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pioneer Sands was the perfect location as we needed a 2 bedroom apartment with parking & easy access for my elderly mother in law who has assistance with her walking. The apartment was large, airy and clean with a small balcony that looked over the pool area. Even though we did not cook in the kitchen, It was large & clean with a dishwasher. The team greeting us were very friendly and assisted us. We would definitely stay at Pioneer Sands again.
Bodde her 1 natt i oktober 2023
Svar fra Mackenzie den 29. okt. 2023
Hi Patricia!Thank you very much for the kind words. We're so glad that you enjoyed your stay and we would love to have you back :) Have a lovely rest of your week!Kind regards,

10/10 – Utmerket

Yasmina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023
Svar fra Mackenzie den 29. okt. 2023
Thank you Yasmina!We're glad you enjoyed your stay and we would love to have you back :)Kind regards,

8/10 – Bra

shaohua

Bodde her 1 natt i september 2023
Svar fra Hotel Management den 16. okt. 2023
Hi Shaohua, Thank you for leaving your review. We are glad to hear you enjoyed your stay with us. Kind regards, Georgia

8/10 – Bra

Gavin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Giving a little bit tired needs a renovation. Staff were good would stay again.
Bodde her 3 netter i september 2023
Svar fra Hotel Management den 8. sep. 2023
Hi Gavin, Thanks for taking the time to leave your review. We appreciate the feedback and will pass this on. Kind regards, Georgia

8/10 – Bra

Janet

Reiste med partner
Likte: Renhold og personale og service
Quiet location with good facilities. Walking distance to the beach. Helpful staff.
Bodde her 3 netter i august 2023
Svar fra Katherine den 31. aug. 2023
Hi Janet, Thanks for taking the time to leave your review. We appreciate the feedback and we are glad to hear you enjoyed your stay with us. Regards, Katherine

8/10 – Bra

Maureen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was good and easy drive to Wollongong. Having use of a trolley for luggage very useful
Bodde her 1 natt i august 2023
Svar fra Hotel Management den 17. aug. 2023
Hi Maureen, We appreciate you taking the time to leave your review. I'm glad to hear you enjoyed your stay! We hope to have you back again soon!

10/10 – Utmerket

Fiona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly efficient staff. Off street parking and WI-FI included with accommodation. In room menu and genuinely good value for money.
Bodde her 3 netter i august 2023
Svar fra Reception den 6. aug. 2023
Hi Fiona,Thank you for the kind words! We're glad you had a great stay and we hope to see you again soon :)Kind regards,

10/10 – Utmerket

Terrence

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent place to stay. Handy location to all services and entertainment in the area. Will be back!
Bodde her 5 netter i juli 2023
Svar fra Hotel Management den 24. juli 2023
HI Terrence, Thank you for leaving your review. We're glad to hear you enjoyed your stay with us and look forward to your return!

10/10 – Utmerket

Joanne

Bodde her 1 natt i juni 2023
Svar fra Hotel Management den 4. juli 2023
Hi Joanne, We are glad to hear you enjoyed your stay with us! Kind regards, Georgia

10/10 – Utmerket

JUlia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really great check in staff! Spacious warm and very comfortable room. Easy parking. Very happy stay and a great sleep!
Bodde her 1 natt i juni 2023
Svar fra Hotel Management den 4. juli 2023
Hi Julia, Thank you for taking the time to leave your review. We appreciate the feedback and are happy to hear you enjoyed your stay! Kind regards, Georgia

4/10 – Dårlig

Adele

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Was extremely disappointed when letting staff know of our day eirly checkout (9:54am )they were unable to refund any of the cost, we did stay 5 days
Bodde her 4 netter i april 2023
Svar fra Hotel Management den 29. apr. 2023
Hi Adele, We are sorry to hear you experienced this during your stay. Unfortunately we have a 24 hour cancellation policy and as our reception check in time is guaranteed from 2pm, reservations need to be cancelled before 2pm the day prior for a refund. If you would like to discuss this further, please feel free to call us on 02 4252 1111.

8/10 – Bra

Alan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Both my wife and I enjoyed our time even though it was shot stay. We thought the suit was comfortable and the service at breakfast was excellent. Alan& Kyleigh Brown.
Bodde her 1 natt i april 2023
Svar fra Mackenzie den 28. apr. 2023
Hi Alan and Kyleigh,Thank you so much for taking the time to leave this review! We're glad you enjoyed your stay and we hope to see you again soon.Kind regards,

10/10 – Utmerket

Olympia

Bodde her 1 natt i april 2023
Svar fra Hotel Management den 29. apr. 2023
Hi Olympia, We are glad to hear you enjoyed your stay with us! Kind regards, Georgia, Reception

10/10 – Utmerket

DEBORAH

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2nd visit
Bed comfy 10/10 Clean and comfortable Only thing tv needs updating.
Bodde her 1 natt i april 2023
Svar fra Mackenzie den 28. apr. 2023
Hi Deborah!Thank you so much for taking the time to review our property, and we're so glad that you enjoyed your stay!We'll take your feedback on board, and we hope to see you again soon.Kind regards,

10/10 – Utmerket

Alison

Bodde her 1 natt i mars 2023
Svar fra Reception den 26. mars 2023
Hi Alison, Thank you for leaving your review. We are glad to hear that you enjoyed your stay with us! We hope to see you back again soon! Kind regards

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Free parking. Great room layout for family. Very clean. Very helpful staff. Free parking. Convenient location. Quiet. Nice pool. And did I mention the free parking?
Bodde her 1 natt i mars 2023
Svar fra Hotel Management den 22. mars 2023
Hi, Thank you for leaving your review. We are really glad to hear that you enjoyed your stay! We hope to see you again soon! Kind regards, Georgia

8/10 – Bra

LE

Bodde her 1 natt i mars 2023
Svar fra Hotel Management den 3. apr. 2023
Hi Le, We are glad to hear you enjoyed your stay with us! Kind regards, Georgia

10/10 – Utmerket

Yanan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and clean room
Bodde her 1 natt i mars 2023
Svar fra Mackenzie den 15. mars 2023
Thank you for your feedback, Yanan! We're glad you enjoyed your stay with us.We hope to see you again :)Kind regards,

10/10 – Utmerket

Steve

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant stay
Bodde her 1 natt i mars 2023
Svar fra Hotel Management den 9. mars 2023
Hi Steve, We're glad you enjoyed your stay with us!

10/10 – Utmerket

Tevita

Bodde her 1 natt i februar 2023
Svar fra Hotel Management den 11. mars 2023
Hi Tevita, Thank you for leaving your review. We appreciate the feedback. Kind regards, Georgia

10/10 – Utmerket

Marion

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value for money. Would stay again
Bodde her 1 natt i februar 2023
Svar fra Hotel Management den 24. feb. 2023
Hi Marion, Thank you for leaving your review. We are glad to hear you enjoyed your stay with us. We hope to see you again soon! Kind regards, Georgia

8/10 – Bra

David

Bodde her 1 natt i februar 2023
Svar fra Hotel Management den 14. feb. 2023
Hi David, Thank you for leaving your review. We appreciate the feedback.

10/10 – Utmerket

Rebecca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are friendly and super helpful. The room was in excellent condition and quiet.
Bodde her 1 natt i januar 2023
Svar fra Shauna den 12. feb. 2023
Hi Rebecca,Thank you for the positive feedback. We are so glad you enjoyed your stay with us and we hope to see you again another time.Kind Regards,Reception

10/10 – Utmerket

Miu Fong

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room is spacious and cleanliness is good. Worth for value.
Bodde her 2 netter i januar 2023

8/10 – Bra

Tina

Svar fra Hotel Management den 9. mars 2023
Hi Tina, Thank you for leaving your review.

8/10 – Bra

Tina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always enjoy our stay,lovely friendly cleaning staff & front of house
Svar fra Hotel Management den 18. jan. 2023
Hi Tina, Thank you for taking the time to leave your review. We're glad you enjoyed your stay! Hope to see you again soon. Kind regards, Georgia

10/10 – Utmerket

Agustinus

Likte: Renhold, personale og service og fasiliteter
Everything is good, the only minus was the property only has 2 washing machine and 1 dryer for the entire building ... so massively inadequate ... a bit hard if you have family and need to clean and dry your clothes
Svar fra Hotel Management den 13. jan. 2023
Hi Agustinus, Thank you for leaving your review. We apologise for the inconvenience this caused you. We appreciate the feedback as we are always looking at ways to improve for our guests. Kind regards, Georgia

6/10 – Grei

Andrew

Reiste med familie og små barn
Likte: Personale og service
The location in a quiet suburban area with plenty of parking. Apartment size and bed is decent. However the rest of the place carpet, bathroom, furniture, kitchen, pool, common areas and towels felt dated. Not sure if we got an older room but it a simple basic apartment.
Svar fra Hotel Management den 13. jan. 2023
Hi Andrew, Thank you for taking the time to leave your review. We appreciate the feedback you have provided as we are always looking at ways to improve. Kind regards, Georgia

10/10 – Utmerket

Leah

8/10 – Bra

Colin

Likte: Renhold, personale og service og fasiliteter

6/10 – Grei

Nina

Bodde her 1 natt i desember 2022
Svar fra Kate den 3. des. 2023
Hi Nina, Thanks for taking the time to leave your review, we appreciate the feedback as we are always trying to improve for our guests.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great weekend getaway
great location, close to the city centre, very comfortable.
Bodde her 1 natt i november 2022
Svar fra Kate den 3. des. 2023
Hi Paul, We're glad to hear you enjoyed your stay with us! Hope to have you back again soon.

8/10 – Bra

Stephen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i november 2022
Svar fra Hotel Management den 23. nov. 2022
Hi, Thank you for taking the time to leave your review. We appreciate the feedback. Kind regards, Georgia

8/10 – Bra

Elizabeth

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely stay and staff very helpful
Bodde her 2 netter i november 2022
Svar fra Hotel Management den 19. nov. 2022
Hi, Thank you for taking the time to leave your review. We appreciate the feedback! We look forward to seeing you again!

10/10 – Utmerket

Josephine

Bodde her 2 netter i oktober 2022
Svar fra Hotel Management den 24. okt. 2022
Hi Josephine, Thank you for taking the time to leave your review. We are glad you enjoyed your stay! Kind regards, Georgia