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Anmeldelser av Mantra Wollongong

4.5 out of 5
Mantra Wollongong
6-10 Gladstone Ave, Wollongong, NSW

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 602 av totalt 1438 anmeldelser." "
Rangering på 8 − Bra. 494 av totalt 1438 anmeldelser." "
Rangering på 6 − Grei. 211 av totalt 1438 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1438 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 1438 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Ingeborg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Louise

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

charlotte

Bodde her 6 netter i april 2024

2/10 – Forferdelig

Jan

Bodde her 2 netter i april 2024

8/10 – Bra

Michelle

Great sized apartment style 2 bedroom with kitchen. Older beds and furniture but reasonably clean. Staff are wonderful and helpful. Location Right opposite station good if you have a car as shopping on other side
Bodde her 3 netter i februar 2024

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Handy location
The customer service was amazing, the apartment we had was very tired and needs some TLC the rooms are quite hot and you will need to sleep with balcony doors open to keep cool. Some of the cups and cutlery were still dirty but nothing a quick wash would fix. It was a quick short break for my family and overall I prob would not stay again.
Bodde her 2 netter i februar 2024

8/10 – Bra

Eric

Likte: Renhold og overnattingsstedets bygg og tilstand
Paying for parking.
Bodde her 1 natt i februar 2024
Svar fra Mantra Wollongong Team den 11. feb. 2024
Hi Eric,Thank you for taking the time to leave us a review.We appreciate the great star rating! Unfortunately, our secure, underground parking does come with a small fee as experienced although we do take pride in providing the most affordable secure parking amongst all hotels in Wollongong. Kind regards,Mantra Wollongong Team

2/10 – Forferdelig

Richard

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Apart from a good sized apartment, this property is a detriment to Accor hotels: a brand and loyalty killer. Cleanliness is awful and you get the dirty feel from the moment you arrive, park your car & walk the hallway. The expectation is already set and upon entering the room, that expectation becomes reality - paint peeling on window ledges, mould on window ledges, mouldy shower tiles, soap scum on shower tiles, cobwebs galore, heavily stained furniture, moisture damaged vanity laminate, stained carpets, stained walls. Hold every glass up to the light and you’ll see nothing clean and possibly the previous guests lipstick stains (like we did). I’d be embarrassed if I were the Hotel Manager and this was the product I was selling. Stay elsewhere in Wollongong, won’t be hard to find better.
Bodde her 4 netter i januar 2024

6/10 – Grei

Natalie

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Kenneth

Likte: Renhold og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent overall
Bodde her 1 natt i desember 2023

8/10 – Bra

Suzanne

Reiste med partner, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Ante

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very limited parking.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Ann

Reiste med familie
Likte ikke: Fasiliteter
The property was run down, the furniture was dated, the walls and doors were scuffed.
Bodde her 2 netter i januar 2024

8/10 – Bra

Jacinto

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i januar 2024

10/10 – Utmerket

arti

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Boya

Reiste med familie
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Daliya

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

gina og sydney

Reiste med partner, Reiste med kjæledyr
2 nights staying with my husband and our puppy. Very old and below the average hotel.furniture was outdated and needed replacing but comfortable bed and clean bedding. Reception staff was also nice.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sailesh

Likte: Renhold og overnattingsstedets bygg og tilstand
Great Location. The lift takes ages to go up and down
Bodde her 1 natt i desember 2023

6/10 – Grei

Marie

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

rodney

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Alaa

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
helpful reception, clean, city centre, parking
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Geoff

Likte: Renhold og romkomfort
Big room with nice balcony
Great place to stay.
Bodde her 2 netter i november 2023

6/10 – Grei

Dale

Reiste med partner
Likte ikke: Renhold
Liked: Large rooms, clean comfortable bed, pillows and linens. Good central location Disliked: Mould in bathroom grout. Overall worn condition; walls need repainting. Foil lining on oven tray placed over greasy unwashed surface.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Extremely close to train station. Excellent value, any issues I had were quickly resolved. However the property doesn't seem to have disabled access from the street. This was not a problem for my elderly father as there were only 8 steps to climb. All in all 10/10.
Bodde her 2 netter i november 2023

4/10 – Dårlig

Antonie

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom is not like the photo’s.
Bodde her 3 netter i november 2023

4/10 – Dårlig

Joanne

Reiste med familie
Likte ikke: Renhold
We stayed in a 2 bed apartment for a birthday for 1 night which at $500 was a bit steep but we thought it would be a luxury stay. I have to say it was far from it. On first entry the room looked nice and well presented. However when you looked at the glass sliding doors and windows to the balcony it was obvious these had not been cleaned in a while. It looked like a kids party had been there with sticky hand prints all over. The glass fence on the balcony had many generations of spider webs and same said sticky hand prints. I know you might think this is picky but for $500 per night I expected much better. The dining table had metal angle brackets screwed to 2 of the legs and big screws through the top in a agricultural type repair. Then came breakfast the next morning there were no markings on the oven hob as it was that old so didnt know which knob did what or which way was high low,and when I opened the oven the tray inside still had previous guests bacon fat on the foil and the fridge had not been cleaned from previous guests. Bathroom also had mouldy spots. All in all those things took the gloss off to be honest.
Bodde her 1 natt i november 2023

6/10 – Grei

Shaun

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023

8/10 – Bra

Ediwn

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

6/10 – Grei

Tamrma

Bodde her 5 netter i oktober 2023

2/10 – Forferdelig

Anne

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor cleanliness, stained blanket, unit very tired and run down marks on walls.We were very disappointed with the accommodation. I would not recommend this property, which is a very poor reflection of the Mantra brand.
Bodde her 5 netter i oktober 2023

6/10 – Grei

Sarah

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Great location but definitely not clean.
Bodde her 1 natt i august 2023

6/10 – Grei

Rowan

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The price was good so im not overly disappointed with our stay as ....you get what you pay for. Reservation and checking was good. Staff were polite and courteous. Checked into a 2bed apartment. Wifi box was squeeling, so we unplugged it. Windows were fulthy and caked in black silicone...a very poor attempt at some maintenance. Ensuite bath was mouldy and had a very poor plaster job around the window. Cups and cutlery were dirty and still had coffee stains, couch cushions were stainee and smelly.... Like i said, you get what you pay for....would i stay at Mantra Wollongong again.....no.
Bodde her 2 netter i august 2023

6/10 – Grei

Md

Reiste med familie
Likte ikke: Renhold
An uncomfortable night
Carpet cleanliness was an issue, cutlaries are too old , stained , needing replace for a healthy business. Cracked tiles , shower door does not close well ,
Bodde her 1 natt i juli 2023

8/10 – Bra

Peita

Likte: Renhold
Bodde her 1 natt i juli 2023

6/10 – Grei

Garry

Bodde her 4 netter i juli 2023

10/10 – Utmerket

Helen

Likte: Renhold og romkomfort
Great value
Touring holiday. Easy location and spacious room
Bodde her 2 netter i juli 2023

2/10 – Forferdelig

Debra

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023

8/10 – Bra

Luke

Likte: Renhold og fasiliteter
Great location and service
Bodde her 1 natt i juni 2023

6/10 – Grei

Natalia

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The bed was unfortunately so uncomfortable and so used that it formed a hollow centre making it for a very uncomfortable nights sleep. Location is great, foyer was inviting but rooms need some basic maintenance eg kitchen cupboard doors are worn, rust in bathroom vanity, stains on coffee table.
Bodde her 1 natt i juni 2023

8/10 – Bra

Ian

Likte: Renhold og romkomfort
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Leanne

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is probably the worst accomodation I've ever stayed in. Our balcony looked over a run down carpark. Had to park on the street overnight because of insufficent parking. The room itself was so poorly maintained and the cleaniness... someone elses long black hair all in the shower and bathroom and food residue in the oven.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Ratnesh

Bodde her 1 natt i april 2023

4/10 – Dårlig

Nea-ann

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not ‘deluxe’ at all
Bodde her 1 natt i april 2023

8/10 – Bra

George

Reiste med partner
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
it was tired and depressing. Staff were very good
Bodde her 1 natt i april 2023

10/10 – Utmerket

Paulo

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Central location, perfect for our purpose of staying near the Hospital. Staff were very friendly and our puppy was happy. We’d stay there again.
Bodde her 1 natt i mars 2023

2/10 – Forferdelig

Chloe

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
Never staying at any Mantra ever again.
My family and I stayed at Mantra Wollongong for 1 night as part of a family road trip. When we arrived at the front of the hotel by car, there was nowhere to stop the car so I had to park a block away and walk to the entrance. The receptionist was very quick to check us in and charge my card. After all the paperwork was signed (and my card charged for the full price), she said “Oh, by the way, I’m sorry but the only elevator in the building is broken, so you’re going to have to use the stairs.” Our room was on the 6th floor. I asked her, “You mean we have to bring our luggage up 6 floors by stairs?” To which she replied “Yes, we’re fully booked, I’m sorry but there’s nothing we can do.” There was no offer of any compensation, not even a 10% discount or bottled water. Still, my sister and I, both in our late 30s, lugged 2 x 20kg suitcases and 2 small ones up 6 floors via dusty and stuffy fire stairs. When we finally reached the room, NONE of the 4 key cards worked. NONE. So I had to go all the way back down again to get replacement key cards, and walk up the 6 floors again. All this on a 36 degrees day. On top of all this, the 2 bedroom apartment was advertised as air-conditioned, but there was only 1 aircon unit in the living room. The 2 bedrooms had no aircon. The ‘eco-friendly’ body wash and shampoo pump bottles provided were half-full and extremely diluted from spending months under the shower spray, and just didn’t feel sanitary at all. All this for $400/night.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Vipin

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lovey experience with the location and me and my partner enjoyed the atmosphere around very natural
Bodde her 1 natt i mars 2023

6/10 – Grei

chris

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023