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Anmeldelser av Headlands Austinmer Beach

4 out of 5
Headlands Austinmer Beach
1 Yuruga Street, Austinmer, NSW

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 347 av totalt 559 anmeldelser." "
Rangering på 8 − Bra. 149 av totalt 559 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 559 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 559 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 559 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Susana

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Perfect stay. The one-bedroom Penthouse is huge, with big balcony. I bet a warm summer night, it’s great to lie down and enjoy the beautiful stars. Reception is nice. Next time I will surely book for a longer stay and enjoy the beach and the on-site restaurant.
Bodde her 1 natt i april 2024
Svar fra Headlands Reception den 24. apr. 2024
Hi Susana, Thank you so much for taking the time to leave us a wonderful review! We are so happy to hear you enjoyed your stay and we look forward to hopefully welcoming you back in the future!Kind Regards

10/10 – Utmerket

CHRIS

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Headlands Reception den 19. apr. 2024
Hi Chris,Thank you for taking the time to leave us a review. We are glad your enjoyed your stay with us. We hope to see you again in the future.

10/10 – Utmerket

MEHDI

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
amazing view and property in excellent condition
Bodde her 1 natt i april 2024
Svar fra Headlands Reservations den 14. apr. 2024
Hi Mehdi, Thank you so much for taking the time to leave is a review! We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you again in the future!Kind Regards

4/10 – Dårlig

John

Reiste med partner
Likte: Renhold
Accommodation satisfactory but marred by the fact the lift was out of service for several days due to weather induced breakdown.Seemed no urgency to fix it As an 85 year old it was quite a problem for me The attached restaurant and dumpling bar offer. Very ordinary fare. .Hardly pub food standard and quite expensive considering what was delivered
Bodde her 4 netter i april 2024
Svar fra Manager den 16. apr. 2024
Dear John,Thanks so much for taking the time to give us feedback, John. We pride ourselves on delivering exceptional customer service and relaxing stays by the sea, and we are sorry to hear your time at Headlands did not live up to these standards. Unfortunately the severity of the weather meant there were significant delays in our Lift Technician reaching us on site during your stay. These extenuating circumstances were the result of unprecedented weather event, not due to a lack of urgency on our behalf. We encourage any guest having issues to chat to our team whilst onsite, as we would have been happy to move you to a ground floor room to maximise the comfort of your stay. Regardless, we deeply apologise for the inconvenience caused, and miscommunication on our behalf.It is also a shame to hear your dining experience wasn’t up to your expectations, particularly as you tried our Dumpling Bar – it is always such a fan favourite! Again, we implore our guests to reach out to staff if there are any issues whatsoever whilst dining, so we can swiftly rectify the situation and provide alternative options if the need arises. Thanks again for taking the time to leave us constructive feedback – we really do appreciate you taking the time to reach out.

10/10 – Utmerket

Kristy

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Love this place. 3rd time staying here at easter time. Will be bookingg again for next year for sure!
Bodde her 3 netter i mars 2024
Svar fra Headlands Reservations den 4. apr. 2024
Hi Kristy, Thank you so much for taking the time to leave is a review! We are so happy to hear you enjoyed your stay with us again!We look forward to welcoming you back next year!Kind Regards

10/10 – Utmerket

Tracey

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i februar 2024
Svar fra Headlands Reservations den 28. feb. 2024
Hi Tracey, Thank you for the great review! We look forward to welcoming you again in the future. Kind regards

10/10 – Utmerket

Francesca

Reiste med partner
Headlands is in a fabulous location on 2 beaches. There’s a lovely RSL, liquor store and shops down the road. Headlands restaurant offers good food and reasonably priced Accommodation is clean, modern, quiet Wonderful and would definitely stay again
Bodde her 1 natt i februar 2024
Svar fra Headlands Reservations den 28. feb. 2024
Hi Francesca, Thank you for the great review! We are glad you enjoyed your stay with us and look forward to welcoming you again in the future. Kind regards

10/10 – Utmerket

Christine

Likte: Renhold og overnattingsstedets bygg og tilstand
What a beautiful property. Wish I could have stayed longer
Bodde her 1 natt i februar 2024
Svar fra Headlands Reservations den 28. feb. 2024
Hi Christine, Thank you for the great review! We are glad you enjoyed your stay with us and look forward to welcoming you again in the future. Kind regards

10/10 – Utmerket

Kath

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
The appt we had was spacious, great ocean views. The appt was well equipped & we had a lovely meal in the Bistro. Tuesday evening is burger evening $15 for a range of burgers, where else can you eat quality food at that price 👍
Bodde her 1 natt i februar 2024
Svar fra Headlands Reception den 27. feb. 2024
Hi Kath, Thank you for taking the time to leave us a review!We are so happy to hear you enjoyed your stay with us here at Headlands and we hope to see you in the future!Kind Regards

10/10 – Utmerket

Leonid

Bodde her 2 netter i februar 2024
Svar fra Headlands Reception den 7. feb. 2024
Hi Leonid, Thank you so much for leaving us a wonderful review! We are so happy to hear you enjoyed your stay with us here at Headlands! Looking forward to hopefully seeing you in the future!

10/10 – Utmerket

Travis

Bodde her 3 netter i januar 2024
Svar fra Headlands Reception den 27. jan. 2024
Hi Travis,Thank you for taking the time to leave us a review.We are glad you enjoyed your stay.

10/10 – Utmerket

Travis

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Headlands Reception den 26. jan. 2024
Thank you for taking the time to leave us a review. Glad you enjoyed your stay.

10/10 – Utmerket

Jason

Bodde her 1 natt i januar 2024
Svar fra Headlands Reception den 26. jan. 2024
Thank you for taking the time to leave us a review. Glad you enjoyed your stay.

8/10 – Bra

nicole

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful views of ocean and surrounding areas. Towels and furniture could do with an update.
Bodde her 2 netter i januar 2024
Svar fra Headlands Reception den 26. jan. 2024
Hi Nicole,Thank you for your feedback We are glad you enjoyed your views.

8/10 – Bra

Alyse

Likte: Renhold og romkomfort
Overall lovely stay and spot
We stayed in an ocean view studio which was lovely. Room had all the comforts including a great comfy bed. The room service was very slow. Not getting our room cleaned/made-up until 3pm. Definitely more service personnel needed for the huge hotel. Otherwise highly recommend.
Bodde her 3 netter i januar 2024
Svar fra Headlands Reception den 26. jan. 2024
Hi Alyse,Thank you for taking the time to leave us a review. We are glad you liked the comfort of your room.Thank you for your feedback, Housekeeping prioritise arrival rooms for a 2pm check-in time which mean daily services are not done till the afternoon. If you stay in the future, please let reception know any requirements and we can ask housekeeping to service your room earlier if you wish.

8/10 – Bra

Rui

Bodde her 2 netter i januar 2024
Svar fra Headlands Reception den 26. jan. 2024
Thank you for taking the time to leave us a review. Glad you enjoyed your stay.

8/10 – Bra

Keith

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unique views. Could have had more tea bags / coffee. Maybe biscuits and chips...?
Bodde her 1 natt i desember 2023
Svar fra Headlands Reception den 30. des. 2023
Hi Keith,Thank you for feedback. We hope you enjoyed your stay with us.

6/10 – Grei

Suzanne

Likte: Renhold
Bodde her 3 netter i desember 2023
Svar fra Headlands Reservations den 23. des. 2023
Hi Suzanne,Thank you for taking the time to leave us a review! We hope to see you in the future.

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable room. Beautiful beach walks to the north and south. Spacious bistro with lots of indoor and outdoor seating options. Great food.
Bodde her 1 natt i desember 2023
Svar fra Headlands Reception den 19. des. 2023
Hi Paul, Thank you so much for leaving us such a wonderful review! We are happy to hear you enjoyed your stay with us here at Headlands.We hope to see you soon!

10/10 – Utmerket

Zeljko

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is an amazing place to stay and chill. Beautiful views and very helpful staff. Bar and bistro are excellent.
Bodde her 2 netter i desember 2023
Svar fra Headlands Reception den 19. des. 2023
Hi Zeljko, Thank you for taking the time to leave us a wonderful review! We are happy to hear that you enjoyed your stay with us here at Headlands. We hope to see you in the future!

8/10 – Bra

Ian

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was nice, but the property is split into 3 different buildings and you have to go down to the garage or outside to get from one to another.
Bodde her 1 natt i november 2023
Svar fra Headlands Hotel den 25. nov. 2023
Hi Ian, Thank you for your great feedback, we are so glad you enjoyed your room. Hopefully, we will see you again in the future. Kind regards, Headlands Serviced Apartments

10/10 – Utmerket

Brendan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Helpful and friendly front desk staff
Bodde her 1 natt i november 2023
Svar fra Headlands Hotel den 25. nov. 2023
Hi Brendan, Thank you for your great feedback, we are so glad you enjoyed your stay with us. Hopefully, we see you again in the future. Kind regards, Headlands Serviced Apartments

10/10 – Utmerket

MARIA

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is nestled between the mountain and the sea, meaning the views were spectacular. Our room was clean and serviced daily if we wanted it to be; the pool and pool area were also very clean, and the yummy dining options on the premises meant that all meals could be easily taken care of, allowing us to rest and recover after two very crazy busy years. It was also easy to walk to Thirroul along the beach to enjoy the small town charm, the quaint shops, the cute houses, and the delicious burgers at The Old South - 10/10 for the walk and the views <3 Thank you for a lovely stay!
Bodde her 4 netter i november 2023
Svar fra Headlands Hotel den 25. nov. 2023
Hi Maria, Thank you for your great feedback, we are so glad you enjoyed your stay with us. Hopefully, we see you again in the future. Kind regards, Headlands Serviced Apartments

10/10 – Utmerket

Phillip

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful płace with ocen view!☀️
Bodde her 1 natt i november 2023
Svar fra Headlands Reception den 20. nov. 2023
Hi Phillip, Thank you for taking time to leave us a review. We are happy to hear you enjoyed your stay with us here at Headlands!We look forward to hopefully seeing you in the future!

10/10 – Utmerket

Mandy

Bodde her 1 natt i november 2023
Svar fra Headlands Reception den 17. nov. 2023
Hi Mandy,Thank you for taking the time to leave us a great review. We are so happy you enjoyed your stay with us.

10/10 – Utmerket

Trevor

Bodde her 1 natt i november 2023
Svar fra Headlands Reception den 10. nov. 2023
Hi Trevor,Thank you for taking the time to leave us a review.We are glad you had a great stay with us.

10/10 – Utmerket

Belinda

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra The Headlands Team den 7. nov. 2023
Hello Belinda, Thank you very much for your review. We are glad you had a good time at Headlands. We are looking forward to welcoming you again very soon!

10/10 – Utmerket

Johann

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and magnificent views
Bodde her 1 natt i oktober 2023
Svar fra Headlands Reception den 25. okt. 2023
Hello Johann, Thank you very much for your review. We are glad you had a good time at Headlands. We are looking forward to welcoming you very soon again!

10/10 – Utmerket

Christine

Bodde her 2 netter i oktober 2023
Svar fra Headlands Reservations den 24. okt. 2023
Hello Christine, Thank you very much for your review. We are glad you had a good time at Headlands. We are looking forward to welcoming you very soon again!

10/10 – Utmerket

Vincenzo

Reiste med partner
Everything about this property was fantastic. From the location to the amenities and the food and beverage.
Bodde her 5 netter i oktober 2023
Svar fra Headlands Reception den 10. okt. 2023
Hi Vincenzo, Thank you for your review. We are glad to hear you enjoyed your stay with us here at Headlands! Kind Regards, Headlands Serviced Apartments

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Thanks for a great stay!
Great stay, amazing view from the apartment, will stay again.
Bodde her 3 netter i oktober 2023
Svar fra Headlands Reception den 7. okt. 2023
Hi! Thank you for your review. We are glad to hear you enjoyed your stay with us here at Headlands! Kind Regards, Headlands Serviced Apartments

10/10 – Utmerket

Azad

Bodde her 2 netter i september 2023
Svar fra Headlands Reception den 2. okt. 2023
Hi Azad, Thank you for your review. We are glad to hear you enjoyed your stay with us here at Headlands! Kind Regards, Headlands Serviced Apartments

10/10 – Utmerket

Emma

Bodde her 1 natt i september 2023
Svar fra Headlands Reception den 15. okt. 2023
Hi Emma, Thank you for your review. We are glad to hear you enjoyed your stay with us here at Headlands! Kind Regards, Headlands Serviced Apartments

4/10 – Dårlig

Kerrie

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Noisy room, bistro was average with poor service and a bit dirty. Staff looked miserable.
Bodde her 1 natt i september 2023
Svar fra The Headlands Team den 23. sep. 2023
Hi Kerrie,Thank you for taking the time to leave us your feedback. We will pass this feedback onto the management.

8/10 – Bra

Steve

Bodde her 2 netter i september 2023
Svar fra The Headlands Team den 23. sep. 2023
Hi Steve,Thank you for taking the time to leave us a review. We hope to see you again in the future.

10/10 – Utmerket

Nicola

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very easy check in and left alone during our stay. Quiet and clean. Great view.
Bodde her 3 netter i september 2023
Svar fra The Headlands Team den 23. sep. 2023
Hi NicolaThank you for taking the time to leave us a review.We appreciate the 5/5 score and hope to see you again soon.

10/10 – Utmerket

GIILLIAN

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My 3rd stay at Headlands and it didn't disappoint, from check-in to check-out it was perfect .
Bodde her 1 natt i september 2023
Svar fra Reservations, Headlands Hotel den 16. sep. 2023
Hi Gillian,We are so glad you had such a lovely stay with us!Thank you for taking the time to leave a review, and we hope to welcome you back sometime soon! :)

2/10 – Forferdelig

Knox

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Our hotel room for the night was terrible.. We knew it was windy but we were kept awake and up all night with an extremely loud whistling noise thru our room .. It was horrendous.. no sleep at all.. On checking out we mentioned it to receptionist who apparently wasn’t that interested??
Bodde her 1 natt i september 2023
Svar fra The Headlands Team den 23. sep. 2023
Hi Knox,Thank you for taking the time to leave a review. We are sorry to hear your did not get any sleep during your stay, we have passed your feedback onto management. It does not help now as you have already stayed, but we do have an on-site manager that is available after hours, that if contacted may have been able to assist in making your stay more comfortable. Once again, we are sorry your stay wasn't what you expected.

8/10 – Bra

Shey

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Headlands Reception den 7. sep. 2023
Thank you Shey, we hope you enjoyed your stay with us.

8/10 – Bra

David

Likte: Renhold og overnattingsstedets bygg og tilstand
very good accommodation, great location.
Bodde her 1 natt i august 2023
Svar fra Headlands Reception den 7. sep. 2023
Hi David,Thank you for your review. We are glad you enjoyed your stay with us.

6/10 – Grei

Lande

Beautiful location, but loud and busy restaurant. The wifi did not work, and when I used the next rooms wifi it dropped out constantly.
Bodde her 2 netter i august 2023
Svar fra Headlands Reservations den 27. aug. 2023
Hi Lande,Thank you for taking the time to respond and for your feedback. Our restaurant is very popular with locals and guests alike so it does get busy on weekends. Occasionally the wifi has issues due to our location on the Headland, but if you discuss this with staff we can try and assist. We hope to see you at Headlands again in the future! Kind regards, Headlands Hotel

10/10 – Utmerket

Leslie William

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Headlands Reception den 26. aug. 2023
Hi Leslie,Thank you so much for taking the time to leave a review! We are very glad to hear you enjoyed your stay with us here in Austinmer.We look forward to hopefully welcoming you back in the near future!Kind Regards,Headlands Hotel

10/10 – Utmerket

Richard

Bodde her 2 netter i august 2023
Svar fra Headlands Reception den 23. sep. 2023
Hi Richard,Thank you for taking the time to leave us a review.We appreciate the 10/10 score and hope to see you again soon.

6/10 – Grei

Ivy

Reiste med familie
Likte: Renhold og romkomfort
If book from hotel directly have more offer, they are free breakfast, Sparkling Wine , Chocolate and Kate check out as same price. So I’m unhappy for this price booking.
Bodde her 1 natt i august 2023
Svar fra Headlands Reception den 7. sep. 2023
Hi Ivy,Thank you for your feedback. As we are serviced apartments we do not offer breakfast in our rates. However, certain packages that are offered throughout the year do have some inclusions. Please keep an eye out for them to get the extra inclusions before booking next time. We hope to see you again.

10/10 – Utmerket

Geoff

Likte: Renhold og overnattingsstedets bygg og tilstand
The unit was well appointed with a fantastic view. The staff were friendly and helpful. I would recommend this property to anyone.
Bodde her 1 natt i august 2023
Svar fra Headlands Reception den 26. aug. 2023
Hi Geoff,Thank you so much for taking the time to leave a review! We are glad to hear you enjoyed your stay with us here in Austinmer.We look forward to hopefully welcoming you back in the near future!Kind Regards,Headlands Hotel

10/10 – Utmerket

Maureen

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff were so helpful, the view was amazing and the room perfect. Loved every minute
Bodde her 1 natt i august 2023
Svar fra Headlands Reception den 26. aug. 2023
Hi Maureen,Thank you so much for taking the time to leave a review! We are very pleased to hear you enjoyed your stay with us here in Austinmer.We look forward to hopefully welcoming you back in the near future!Kind Regards,Headlands Hotel

6/10 – Grei

Kathryn

Reiste med partner
Likte: Renhold
Good bed, big room, clean, quiet, near the sea. Pretty well equipped.
Bodde her 1 natt i juli 2023
Svar fra Headlands Reception den 26. aug. 2023
Hi Kathryn,Thank you so much for taking the time to leave a review! We are pleased to hear you enjoyed your stay with us here in Austinmer.We look forward to hopefully welcoming you back in the near future!Kind Regards,Headlands Hotel

10/10 – Utmerket

Maria

Bodde her 1 natt i juli 2023
Svar fra Headlands Reception den 12. juli 2023
Thanks Maria. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 – Utmerket

Glenn

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Headlands Reception den 10. juli 2023
Hi Glenn,Thank you for the 5/5 review. We hope to see you again soon.

10/10 – Utmerket

Maree

Bodde her 1 natt i juni 2023
Svar fra Headlands Reception den 10. juli 2023
Hi Maree,Thank you for the 10/10 review. We really appreciate it.Hope to see you again in the future.