Eksteriør

Anmeldelser av Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel

3 out of 5

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 257 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 361 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 188 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 114 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 83 av totalt 1003 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Bria

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Area is not the nicest. Rooms are not clean and felt unsafe
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Mary

Reiste med partner
Seedy neighborhood. Unsafe parking area. Treadmills moth not working. Difficult to access pool and hot tub.
Bodde her 2 netter i mai 2024

6/10 – Grei

nithinreddy

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location around the property did not feel pleasant or safe for kids or family.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 12. mai 2024
Thank you for your feedback. We appreciate you bringing the concerns about the surrounding area to our attention, especially regarding your family's safety.While we can't control the environment outside the property, we take guest safety very seriously. We'd love to learn more about your specific concerns. This will help us improve guest communication and potentially explore additional security measures.

10/10 – Utmerket

loy

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and the hotel itself was in great proximity to the clinic and hospital where I had my operation!!!
Bodde her 3 netter i april 2024
Svar fra Guest Services den 12. mai 2024
Thank you so much for your kind review! We're thrilled to hear the staff were friendly and welcoming during your stay. We're also happy the hotel's location was convenient for your appointments.Wishing you a smooth recovery!

2/10 – Forferdelig

Milan

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
indigenous person threatened me and kicked my friend right outside property for which police and and hotel staff did nothing, also on the third day of our stay same thing happened to my friends and me, while we were outside to enjoy the weather
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 5. mai 2024
We are very sorry about your experience at Holiday Inn Winnipeg Downtown. We strive to be better with each feedback and feedback like yours help us improve our facility and also security for our guests. We will pass this on to our management team. Again, sorry about your experience.

4/10 – Dårlig

Tora

Likte ikke: Renhold
Bodde her 2 netter i april 2024

6/10 – Grei

Stephen

Forretningsreisende
The room was nice and spacious but the television did not work.
Bodde her 3 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thankyou for staying with us!

10/10 – Utmerket

Jennifer

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Guest Services den 22. apr. 2024
Thankyou for your feedback !

4/10 – Dårlig

Nikki

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The Holiday Inn Express needs some attention and upgrades. We got to our room and the first this we noticed is that the carpet was cut away from the wall, so there was a cement gap. And the carpet was very stained and dirty. The bathroom had no soap in the dispenser, but the staff fixed that quickly. The tub had a hole in it, which wasn't a big deal. The shower and water pressure was above average! I tried to use the fitness centre but both treadmills and the eliptical were broken. It was also very dirty. Location for what we were doing was great but parking is very limited. And expensive - $20 a day to park.
Bodde her 3 netter i april 2024
Svar fra Guest Services den 21. apr. 2024
Thank you for sharing your feedback! I'm sorry to hear that your stay at the Holiday Inn didn't meet your expectations. It's great to hear that the staff quickly addressed the issue with the soap dispenser, and that the shower and water pressure were above average. However, we apologize for the other issues you experienced, including the carpet and fitness center. We will make sure to pass on your feedback to the hotel management.

2/10 – Forferdelig

Carolyn

Reiste med familie
Bedbugs
Bodde her 2 netter i april 2024
Svar fra Guest Services den 19. apr. 2024
Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Downtown Winnipeg. We apologize for the unacceptable experience you had. Please know that we take situations like this very seriously and are taking immediate action to address the issue.

10/10 – Utmerket

Shieraldine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks for a good Service
Bodde her 2 netter i april 2024
Svar fra Mihi den 15. apr. 2024
Hello ShieraldineThank you for staying at Holiday Inn Downtown. I am happy to see you enjoy your stay.Appreciate you sharing your ratings with us. Hope to see you back soon.Have a great day!Thank you very much.Guest Services Holiday Inn Winnipeg-Downtown.

4/10 – Dårlig

Yvonne

Likte ikke: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Mihi den 17. apr. 2024
Hello Yvonne,Thank you for your ratings and hope you enjoyed your stay. Hope to see you soon again.Have a great day!Thank you.Guest Services.

2/10 – Forferdelig

Wk

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Didnt get to check in
Bodde her 1 natt i april 2024
Svar fra Mihi den 15. apr. 2024
Hello Wk,Appreciate you sharing your ratings with us. I am sorry your stay didnt go as you plan. Please let us know more. We like to help to make it better.Have a great day!Thank you very much.Guest Services Holiday Inn Winnipeg-Downtown.

8/10 – Bra

Carrie

Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thankyou for your stay with us !

4/10 – Dårlig

Nate

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My vehicle was broken into even though the hotel staff mentioned that there was security on the site. Will not stay again.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 6. apr. 2024
We are very sorry for the experience. We will let the management know about your experience.

10/10 – Utmerket

Jared

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location!
Bodde her 1 natt i april 2024
Svar fra Guest Services den 5. apr. 2024
Thakyou for your response !

10/10 – Utmerket

Shanice Julia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to everything. Very friendly staff
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thankyou for your response !

6/10 – Grei

Marty

Forretningsreisende
Likte: Personale og service
Nice staff, but outside noise/sirens annoying
Bodde her 4 netter i januar 2024
Svar fra Guest Services den 31. mars 2024
Thankyou for your response

10/10 – Utmerket

KARYN og ATIKOKAN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this property are outstanding. From the check-in, to the restaurant, to the cleaning staff - everyone was friendly, kind, thoughtful and considerate. Thank you for your excellent service and customer support!
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 31. mars 2024
Thankyou for you response.

10/10 – Utmerket

Jonathan

Bodde her 1 natt i mars 2024
Svar fra Guest Services den 5. apr. 2024
Thankyou for your response!

6/10 – Grei

Frank

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
menu too small parking lot verrry icy
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 14. mars 2024
Thankyou for your review

2/10 – Forferdelig

Crystal

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not easy to get to, lots of unsafe people. Fights in the pool area and very dingy
Bodde her 1 natt i februar 2024
Svar fra Guest Services Team den 28. feb. 2024
Dear Guest,We're truly sorry for the difficulties you faced during your stay. Your safety and comfort are our top priorities, and we regret any inconvenience caused by the disturbances and conditions you mentioned. Please know we're taking your feedback seriously and will work to address these issues promptly. We hope for the chance to make it right in the future.Sincerely,Guest Services Team

10/10 – Utmerket

Jaime-Lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Mihi den 26. feb. 2024
Hello Jaime-Lynn,Thank you very much for staying at Holiday Inn –downtown. Appreciate that you taking time to provide us feedback. I am extremely happy to see that you stay was up to your liking. I will share your comment with our team, I am sure they would love see that you gave 5/5 for our team.Have a great day!Thank you very much.Guest Services Holiday Inn Winnipeg-Downtown.

10/10 – Utmerket

Abigail

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 24. mars 2024
Thankyou for the review !

4/10 – Dårlig

Lisa

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thankyou for your review.

10/10 – Utmerket

Alanna

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thankyou for your review !

10/10 – Utmerket

Gurpreet

Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Best services all over the world. holiday Inn my first priority ever
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thankyou for your review !

2/10 – Forferdelig

Samad

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property was very dirty, it seemed that they were accommodating homeless people, that were staying there. There were people that were smoking in stairways, it was very dangerous place, somebody pulled the alarm on our second night and we spent an hour in very cold night. My room smelled very musty, and the property was not well maintained. The front staff were very nice eventhough they had to put up with lots of homeless people.
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 14. feb. 2024
We apologize for the inconveniences you experienced during your stay. We take your feedback seriously and are addressing the cleanliness and maintenance issues immediately. Our team is committed to providing a safe and comfortable environment for all guests. Thank you for acknowledging the efforts of our front staff; we are working diligently to improve the overall guest experience.

4/10 – Dårlig

Jessica

Likte: Personale og service
Likte ikke: Renhold
Room smelled musty, headboard had some weird substance on it, carpet was stained and gross. Toilet made weird noises. Was not very clean
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 14. feb. 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconveniences you experienced during your stay. Please be assured that we take your feedback seriously, and we are actively addressing the issues you mentioned to ensure a more pleasant experience for our guests in the future. We appreciate your honesty and hope to have the opportunity to make it right on your next visit.

10/10 – Utmerket

Steven og manitou

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the hockey game
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 14. feb. 2024
Thankyou for your review !

8/10 – Bra

Edmund

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
My stay was good except for the one functioning elevator that made going to different floors slow.
Bodde her 3 netter i januar 2024
Svar fra Guest Services den 2. feb. 2024
Thankyou for your review !

8/10 – Bra

mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great location, friendly staff, clean.
Bodde her 2 netter i januar 2024
Svar fra Guest services den 29. jan. 2024
Thankyou for your review!

10/10 – Utmerket

Kerey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Guest Services den 21. jan. 2024
Thankyou for your review !

2/10 – Forferdelig

Christopher

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay here bed bugs
We checked into the hotel for a funeral and were immediately put off, there was a huge amount of people coming in and out of the building smoking and the front entrance did not seem like an appropriate place to bring the children, there were many people we suspected as being sex workers hanging around. When we checked in, the room was about 30 degrees Celsius, even with the heat turned off and the window cracked open in -20 degree Winnipeg weather we were still hot. We notified the front desk staff and they said to just try to turn on the heat slowly. The second morning we woke up and jumped out of bed as we found a very large bed bug crawling on our 6 year old son’s pillow. Upon getting out of bed we pulled back the bedspread and were horrified to find several more. We informed the staff immediately that we would not be staying the third night and they were helpful in refunding us completely and washing and drying all of our clothes for us. We still had to go out and buy new luggage and find a new clean hotel which took up a significant part of our day. There will be a lot of work to do at home quarantining our clothes and other belongings. It was an awful experience and I will never stay at a holiday inn again.
Bodde her 3 netter i januar 2024
Svar fra Guest Services den 20. jan. 2024
We sincerely apologize for the distressing experience you encountered during your stay at our hotel. Your feedback is deeply concerning, and we want to assure you that we are taking immediate measures to address the issues you've raised. We have initiated a thorough investigation into the cleanliness and safety of our premises, including pest control measures and staff training.Please accept our sincerest apologies for the inconvenience caused to you and your family. We understand the gravity of the situation and the impact it has had on your overall stay. Rest assured, we are committed to rectifying these issues to ensure that such incidents do not occur in the future.We appreciate your patience and understanding during this process. If there is anything more we can do to assist you or if you would like to discuss your experience further, please feel free to contact our management directly.Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust in the future.

6/10 – Grei

Rob

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
heater fell apart
Bodde her 2 netter i januar 2024
Svar fra Guest services den 20. jan. 2024
Thankyou for the review!!

6/10 – Grei

Cornelia

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Guest services den 19. jan. 2024
Thankyou for your review

6/10 – Grei

Jared

Bodde her 3 netter i januar 2024
Svar fra Guest Services den 14. feb. 2024
Thankyou for your review !

4/10 – Dårlig

Tina

Bodde her 2 netter i januar 2024
Svar fra Guest Services den 18. jan. 2024
Thankyou for your feedback !

4/10 – Dårlig

Brayden

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Guest services den 8. jan. 2024
Thankyou for your feedback.

10/10 – Utmerket

Albert

Bodde her 2 netter i desember 2023
Svar fra Guest Services den 7. jan. 2024
Thankyou for your review !

8/10 – Bra

Kayla

Forretningsreisende
Likte: Fasiliteter
Nice
Bodde her 3 netter i november 2023
Svar fra Guest Services den 20. des. 2023
Thankyou for the review!

10/10 – Utmerket

Barry

Bodde her 1 natt i desember 2023
Svar fra Guest services den 8. jan. 2024
Thankyou for your feedback!

10/10 – Utmerket

melkie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
it was very good . i will recommande to friends
It was amazing
Bodde her 3 netter i desember 2023
Svar fra Guest Services den 18. des. 2023
Thankyou for you response!

10/10 – Utmerket

Ian

Bodde her 1 natt i desember 2023
Svar fra Guest services den 15. des. 2023
Thankyou for you review!

8/10 – Bra

Andrea

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Doors for parade was locked and the metal staircase was slippery felt unsafe to walk down it after fresh snowfall while carrying luggage.
Svar fra Guest Services den 14. feb. 2024
Thankyou for your review !

6/10 – Grei

Nicole

Bodde her 1 natt i desember 2023
Svar fra Guest Services den 12. des. 2023
Thankyou for your review!

10/10 – Utmerket

Amanda

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food in the restaurant was very good! Rooms quiet. Staff at check in very friendly!
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 10. des. 2023
Thankyou for your review !

10/10 – Utmerket

Abdul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 10. des. 2023
Thankyou for your review

10/10 – Utmerket

Doreen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel
Bodde her 2 netter i desember 2023
Svar fra Guest services den 8. des. 2023
Thankyou for your comment! We will be sharing it with our team.

6/10 – Grei

ASHLEY

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Not enough parking. Should not have to pay 20$ a night to not even get a spot!
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 6. des. 2023
Thankyou for your review