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Anmeldelser av Homewood Suites by Hilton Windsor Locks Hartford

3 out of 5
Homewood Suites by Hilton Windsor Locks Hartford
65 Ella Grasso Turnpike, Windsor Locks, CT

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 303 av totalt 576 anmeldelser." "
Rangering på 8 − Bra. 182 av totalt 576 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 576 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 576 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 576 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Silvana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A propriedade é excelente. Minha nota não é 5 estrelas por alguns pontos: primeiro o horário de check in é 3pm, mas mesmo chegando às 6pm, o nosso quarto ainda não estava pronto. Segundo, o quarto era pra 6 pessoas e só havia 3 toalhas no quarto, solicitamos na recepção e enviaram o restante. Terceira, os vidros de shampoo e body shower estavam vazios e não vieram repor. Os recepcionistas foram muito educados, acho que o problema é a falta de atenção de quem arruma os quartos. O café da manhã é realmente excelente. Eu voltaria mesmo com esses pontos negativos.
Bodde her 1 natt i mai 2024

8/10 – Bra

Keith

Likte: Renhold og overnattingsstedets bygg og tilstand
No
Bodde her 3 netter i mai 2024

6/10 – Grei

Alexander og New York

Likte: Personale og service og fasiliteter
Ok
Bodde her 2 netter i mai 2024

8/10 – Bra

Keneish

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

6/10 – Grei

Michelle

Reiste med partner
I’m was extremely disappointed with this site especially for what I paid. The room had a bad odor and the staff at the front desk were less than helpful. I’d never stay here again.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jacob

Bodde her 2 netter i april 2024

2/10 – Forferdelig

Pamela

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Booked a king room for flight prior to our wedding and was given 2 double beds
Bodde her 1 natt i april 2024

10/10 – Utmerket

Shane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fast shuttle pick up and drop off.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Michael og Red hook

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and safe
Bodde her 1 natt i mars 2024

6/10 – Grei

Shawntae Parchment

Likte ikke: Personale og service
Okay
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Susan og Milford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Josue og New Haven

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a great place to stay. Skip the fast food, the rooms are equipped with full kitchen. Pots, pans, even a toaster. They have it all. Great staff that has mastered customer service.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

A-Yemisi

Forretningsreisende
Likte ikke: Renhold og personale og service
This was the worst experience I have ever had at a hotel. They claimed that I had reserved a room for a disabled guest. I had not. There was nothing indicating that the room was reserved for disabled guests, although the listing did state that the room had accessible accommodations. My problem was not with the room being for disabled guests, and I told them that I would happily accept a similar room that did not have accommodations for disabled guests. My primary concern was with safety. The room that they wanted to offer me was in the back of the building where there were substantial concerns with safety because of the isolation and low lighting on the property and because the area was not the best in terms of safety. Being in the back of the building during very early hours when I would be leaving posed substantial concern for me. The hotel insisted that I could only have a room for disabled and could not have a room with the same configuration that was not disabled. They also refused to refund the room, which I actually did NOT want to do. I merely wanted a room that was safer. Expedia spoke with the hotel to see if there was any way they could give me a room with the same bed configuration but that was not for disabled so that I could be in a different part of the hotel that didn't pose a danger. They insisted that my reservation was for a disabled room, and that was the only type room they would offer me. I ended up leaving and getting a room elsewhere and losing $$$
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Chelle

Reiste med familie
The property was very clean and nice. A home away from home. I’ll most definitely be back.
Bodde her 2 netter i februar 2024

8/10 – Bra

Allison

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the overall quality of the hotel, the location, located near to restaurants and other fast food places. I did not like the razor thin walls. Our room was on the lower level and the upstairs guest made noise throughout the night into the early hours of the morning until we fell asleep.
Bodde her 1 natt i februar 2024

6/10 – Grei

Scott

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Hidddm check in fee
Pre paid for hotel room in full-description says free long term parking. Was charged a 30 dollar payment upon check in. I would have booked directly with the hotel had I known. Other locations they do t do this. What you lay in the web is the price.
Bodde her 1 natt i februar 2024

8/10 – Bra

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel overbooked and cancelled my reservation and sent me to another hotel
Bodde her 1 natt i februar 2024

8/10 – Bra

Edward

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
Great location. Front desk person was tremendous- Celese from jamaica! Very helpful. Plus the shuttle service was great to enjoy a local dinner without driving
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jacqueline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Me time...great
I had a great stay and will recommend the Homewood Suite. And hotel.com
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dane

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my second time coming here prior to flying out of BDL, with my kids and wife. We have enjoyed our stay each time! The shuttle service is also very convenient.
Bodde her 1 natt i februar 2024

8/10 – Bra

Dave

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms and great hospitality. We had to walk from one end of the property to the other in the snow in order to get breakfast. There should be more area for parking near the dining area. Otherwise it was a great experience.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Karen

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dana

Likte: Fasiliteter
Friendly helpful information.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elizabeth

Home like
Bodde her 1 natt i februar 2024

8/10 – Bra

Robert

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dianne

Bodde her 1 natt i januar 2024

8/10 – Bra

Catherine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I arrived after midnight in January. The night clerk was accommodating but she didn’t realize nor did I that the odd # Rooms of building 2 faced the parking lot. I had taken a shuttle, thus not in a parking lot. After wandering around we finally figured it out. She was very nice to come outside in the freezing cold and snow covered walkway to make sure I got headed in the right direction. My room was 2105
Bodde her 1 natt i januar 2024

8/10 – Bra

David Vander

Likte: Renhold og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

William G Cole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Amanda

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
We had a great stay but the doors the the room slam shut and are very loud. We also listened to a woman who seemed like she was a manager of some sort complain about another guess outside our door and call him and f ahole. Lovely woman. Upon check I was asked what brings me into town and I said that I was getting married and the desk agent says "on a Monday?." I believe it was the same woman from the hall convo. She seems like a pleasant person to work there, she shouldn't be working with people.
Bodde her 1 natt i januar 2024

6/10 – Grei

Stephanie

Reiste med familie
Likte: Renhold og personale og service
Broke hinge on bedroom door and very loud at night
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Marisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ashbourne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great private entrance for each building
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Overbooked put in smaller beds
I booked a king room and they overbooked the property and stuck me in a double bed. Didnt recieve anything for their mess up just stuck us in room with smaller beds which is not what i paid for
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ed

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mary

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely suite with everything needed for a few days stay, in excellent condition.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Stephanie

The gentleman at the desk was useless and not at all accommodating. I will never stay there again. His name was Jeff. Terrible customer service
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Heidy

Bodde her 6 netter i desember 2023

6/10 – Grei

Debra

Reiste med familie og små barn, Reiste med familie
The rooms were spacious. The kitchen didn't have many dishes. The bathrooms needs improvements, broken toilet paper holder, toilet doesn't flush well, tub didn't drain. The size of rooms and location were great.
Bodde her 4 netter i desember 2023

8/10 – Bra

Gerrard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Barry

Bodde her 8 netter i desember 2023

10/10 – Utmerket

Diane

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Asked about the elevator upon check in because we had very heavy luggage and we’re booked into a room on an upper floor. Clerk said yes, when we got into the building elevator wasn’t working. We had to carry out bags up 3 flights of stairs in the dark.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Romkomfort
No hot water. Mold under bath mat.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Debbie

Bodde her 4 netter i desember 2023

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The bed was very comfortable.
Bodde her 1 natt i desember 2023

6/10 – Grei

Chad

Likte: Renhold
Average near the airport but not much else around