Hoteller i Windsor

«Arrived and room was given away»

«There really wasn't much to like about this hotel. It is quite literally a Motel. Which can be cool. However, the room was very dirty bugs new and old all over the room, dust webs, dirty floor, and bathroom. The door and locks were not easy to work and needed replaced. There is also limited parking. In totality the Palms is in a place where they can charge $200 for a room that should be $75 due to the area and season. The owners must know this because the rooms reflect it. Will not go back!»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine.»

«Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.»

«Breakfast not much options.»

«I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again»

«Great stay!»

«Staff was friendly, I would recommend this hotel.»

«Had an awesome time. We will be back. You can’t beat the view. Thanks to Mallory for all your help!»

«Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!»

«We had a great stay. The staff member we checked in with was very friendly and helpful. The rooms were clean and nice with comfortable beds. Kids enjoyed the indoor pool. Breakfast was nice with several options.»

«We especially enjoyed the thoughtful restoration and attention to detail while creating a functional and elegant property;Thank you so much for all your work.»

«This property was great (very clean) and the kitchen in the room was wonderful. Having both a fridge and a freezer was great. Room was a great size and affordable and staff was wonderful. Breakfast was also good. Great Stay.»

«We stayed 2 nights. The room was not cleaned while we were gone but they did bring clean crappy towels that were left on the sink. The room also smelled nasty.»

«Breakfasts were great»

«This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one ...

«Pros: The staff was very helpful at check-in and check-out. Additional towels were provided at request. The room was clean, as were the public spaces. Breakfast was okay, typical of most hotels. The coffee/tea station in the lobby was appreciated. Cons: There was debris on one of the elevator floors that remained there for two full days. I'm fairly certain that a staff member must have ridden that elevator during that time but neglected to clean it themselves or directed another staffer to do ...