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Anmeldelser av Holiday Inn Express Windsor Waterfront, an IHG Hotel

2.5 out of 5
Holiday Inn Express Windsor Waterfront, an IHG Hotel
33 Riverside Drive East, Windsor, ON

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 556 av totalt 1011 anmeldelser." "
Rangering på 8 − Bra. 278 av totalt 1011 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1011 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 1011 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1011 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Øyvind

Bodde her 3 netter i september 2023
Svar fra pschwabl den 17. sep. 2023
I'm glad to see you enjoyed your stay, thank you for your feedback!

10/10 – Utmerket

Andrew

Smooth check in. Lots to do in area.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Hannah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great time and easy check in/out process. Very quiet and clear rooms.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I asked about the room deposit and was told it’ll take several days. On Friday, 4 days after check out I still hadn’t received it. It should be returned the next day, completely unacceptable that it’s taking a week. We’re 3 middle aged women. Very gentle use of the room, we arrived in the early evening, went out for dinner, slept there and checked out. We should get the deposit the next day.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
Thank you for your feedback!

6/10 – Grei

Shari

Forretningsreisende
Likte ikke: Personale og service og fasiliteter
Parking is awful, there were crumbs in my bed do not believe the sheets were changed. No extra toilet paper and no extra towels just one of each in my room.
Bodde her 2 netter i mai 2024
Svar fra pschwabl den 24. mai 2024
We appreciate your feedback, we will investigate this.

6/10 – Grei

Brandie

The location is lovely. We had the river view. The room and rest of the hotel were clean and well kept. Breakfast was a little disappointing. The pillows were the worst I’ve ever slept on in a hotel so I didn’t sleep well. The site advertised soundproof rooms but we found it loud all night. I don’t think it was worth the price
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
Thank you for your feedback, we appreciate it.

8/10 – Bra

Scot

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
We appreciate your feedback!

10/10 – Utmerket

Olena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place, great service!
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
I'm glad you enjoyed your stay, thank you for your feedback!

10/10 – Utmerket

yossry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walking
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
Thank you for your feedback, we hope to see you again soon!

6/10 – Grei

HULYA

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
We appreciate your feedback.

6/10 – Grei

Ning Jamie

Bodde her 1 natt i mai 2024
Svar fra pschwabl den 24. mai 2024
Thank you for your feedback, we appreciate it.

10/10 – Utmerket

Eugene

Limited parking onsite. Needed to park in nearby off property structure.
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 19. mai 2024
We appreciate your feedback!

10/10 – Utmerket

Zafiro

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great room, location and incredible staff. The room is super clean and we have a great view of the river. The staff was very polite and accommodating at check in. So glad we chose to stay here instead of the bigger fancier place down the street!!!! This hotel is great and will stay here again. Thanks :)
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 17. mai 2024
I'm glad you enjoyed your stay, thanks for the feedback!

8/10 – Bra

Donna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff did not know what to do as my reservation from Expedia was not in their system yet. There was no communication to me they just served another customer. Luckily Naveen was present and solved the issue. The others could use more customer service training.
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 17. mai 2024
Thank you for your feedback, we appreciate it.

10/10 – Utmerket

Robert

Bodde her 1 natt i mai 2024
Svar fra pschwabl den 17. mai 2024
I'm glad you enjoyed your stay, we hope to see you again soon!

10/10 – Utmerket

Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Facility is well kept and immaculate.
Bodde her 4 netter i mai 2024
Svar fra pschwabl den 17. mai 2024
We appreciate your feedback, hope to see you again soon!

10/10 – Utmerket

HETA

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra pschwabl den 12. mai 2024
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to what we wanted
Bodde her 2 netter i mai 2024
Svar fra pschwabl den 8. mai 2024
Thank you for your feedback!

8/10 – Bra

Matt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only thing is I'm still waiting for my Deposit even though they said 48 hours its been over 5 days.
Bodde her 2 netter i april 2024
Svar fra pschwabl den 12. mai 2024
Thank you for reaching out to us directly in regards to your deposit, I'm glad you enjoyed your stay!

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you!
Bodde her 2 netter i mai 2024
Svar fra pschwabl den 12. mai 2024
It's we who are thanking you! I'm glad you enjoyed your stay!

8/10 – Bra

Robert

Bodde her 1 natt i mai 2024
Svar fra pschwabl den 25. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Lorna og Toronto

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet in spite of a large group of families with children. Surprised to find paper plates, plastic cutlery and paper cups in the breakfast room. Please be environmentally responsible and use china and flatware. Breakfast was good with many options.
Bodde her 1 natt i mai 2024
Svar fra pschwabl den 4. mai 2024
Thank you for your feedback, we appreciate it!

10/10 – Utmerket

Kody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra pschwabl den 3. mai 2024
I'm glad you enjoyed your stay, thank you for your feedback!

8/10 – Bra

Melinda

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was good (above average). Room wasn’t serviced on a two-day stay. (Knocked once at 9am when in shower and never came back.) Was able to park one night in main car park and had to stay one night in public car park opposite - instructions were a little difficult to follow but got it worked out eventually so not too bad and decent option when main car park filled up. Much quieter than staying at the casino. Convenient for crossing to Detroit. Bars/restaurants nearby were good.
Bodde her 2 netter i april 2024
Svar fra pschwabl den 3. mai 2024
Thank you for your feedback, we appreciate it!

4/10 – Dårlig

Nicole

Reiste med en gruppe
Likte ikke: Fasiliteter
The tiolet was stopped up the entire time we were there. They brought us a plunger that did fit inside the hole. We told them and it seemed that they didn't care. The lady who checked us out was really nice. She paid for our parking
Bodde her 1 natt i april 2024
Svar fra Alexis Mollica den 28. apr. 2024
Thank you for your feedback, we deeply apologize for the inconveniences faced during your stay. We strive to make sure our guests are taken care of and are happy. We will use your review as a teaching opportunity.

10/10 – Utmerket

Jennifer og Shreveport

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view of the Detroit river and skyline are spectacular. This is a nice place to stay for the ease of hanging out on the Riverfront.
Bodde her 1 natt i april 2024
Svar fra Alexis Mollica den 28. apr. 2024
Thank you for your review! We are thrilled you enjoyed your stay with us!

10/10 – Utmerket

Ahmadreza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra pschwabl den 27. apr. 2024
Thank you for your feedback! Glad you enjoyed your stay.

10/10 – Utmerket

Bradley og Conception Bay South

Bodde her 1 natt i april 2024
Svar fra pschwabl den 18. mai 2024
Thank you for your feedback, we appreciate it!

10/10 – Utmerket

Sri latha

Bodde her 1 natt i april 2024
Svar fra pschwabl den 17. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Sandia

Bodde her 1 natt i april 2024
Svar fra pschwabl den 17. mai 2024
Thank you for your feedback, I'm glad you enjoyed your stay!

10/10 – Utmerket

John Kenneth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Highly recommend this property. Super clean and comfortable. Staff very accommodating and friendly
Bodde her 1 natt i april 2024
Svar fra pschwabl den 23. apr. 2024
I'm so glad you enjoyed your stay, we hope to see you again soon!

8/10 – Bra

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra pschwabl den 23. apr. 2024
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 – Utmerket

Jose

It was comfortable
Bodde her 1 natt i april 2024
Svar fra pschwabl den 23. apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 – Utmerket

Lester

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service combined with a spectecular riverside view
Bodde her 2 netter i april 2024
Svar fra pschwabl den 19. apr. 2024
I'm so glad you enjoyed your stay and are looking forward to seeing you again!

10/10 – Utmerket

Joyce

Bodde her 3 netter i april 2024
Svar fra pschwabl den 8. mai 2024
We appreciate your feedback!

8/10 – Bra

Jeffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location.
Bodde her 1 natt i april 2024
Svar fra pschwabl den 18. apr. 2024
I'm glad you enjoyed your stay, thank you for your feedback!

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking was poorly arranged . Tv was not working properly . I should have been offered sone kind of rebate . Room was perfect . Hitel is clean and modern .
Bodde her 1 natt i april 2024
Svar fra pschwabl den 18. apr. 2024
We're sorry your stay didn't meet your expectations. Thank you for your feedback and we hope you'll give us try again in the future.

10/10 – Utmerket

Monte og Welland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff are amazing!
Bodde her 1 natt i april 2024
Svar fra pschwabl den 18. apr. 2024
Thank you for your kind words, we appreciate it!

10/10 – Utmerket

Susanne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place. Close to where we had to go. Would stay again
Bodde her 1 natt i april 2024
Svar fra pschwabl den 14. apr. 2024
Thank you for your feedback, we really appreciate it!

2/10 – Forferdelig

Layla

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra pschwabl den 18. apr. 2024
We're sorry your stay didn't meet your expectations. Thank you for your feedback and we hope you'll give us try again in the future.

8/10 – Bra

Archie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff were helpful in answering all my questions and offering suggestions
Bodde her 1 natt i april 2024
Svar fra pschwabl den 14. apr. 2024
We'll forward your comments to our staff and are glad you enjoyed your stay!

10/10 – Utmerket

Gulsharnjit

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
More parking is needed
Bodde her 1 natt i april 2024
Svar fra pschwabl den 11. apr. 2024
Thank you for your feedback, we appreciate it.

10/10 – Utmerket

Tracey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful, comfortable room, helpful, friendly staff
Bodde her 1 natt i april 2024
Svar fra pschwabl den 9. apr. 2024
I'm glad you had a great stay and we hope to see you again soon!

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was wonderful. Great stay, thanks guys!
Bodde her 1 natt i april 2024
Svar fra pschwabl den 9. apr. 2024
You're more than welcome and we hope to see you again soon!

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Bodde her 1 natt i april 2024
Svar fra pschwabl den 7. apr. 2024
I'm glad you enjoyed your stay with us! We hope to see you again soon.

10/10 – Utmerket

Jennie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra pschwabl den 6. apr. 2024
I'm glad you enjoyed your stay with us! Thank you for your feedback.

10/10 – Utmerket

LORENZO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mars 2024
Svar fra pschwabl den 5. apr. 2024
Thank you for the feedback, we appreciate it!

8/10 – Bra

Melanie

Bodde her 1 natt i mars 2024
Svar fra pschwabl den 23. apr. 2024
Thank you for your feedback, we appreciate it!