Hoteller i Willow Grove

«Liked all the staff on this trip. Nice people. Had great hot breakfast. Room was great»

«Front desk was amazingly unresponsive to our requests - they did not follow through until we bothered them enough. Issues were: 1) 3 PM check in came and went while we were waiting in the lobby starting at 2:30 PM. We needed to ask again whether the room was ready when it was 3 PM. The answer was "I do not know; housekeeping didn't get back to me". Another man at the front desk did follow through and we got into our room at 3 PM. 2) Bed creaked every time we moved. This was never addressed. I ...

«Check in people was nice and welcoming!»

«The hotel and the rooms are very clean and each staff member i encountered was very helpful and super friendly»

«I was traveling with a germs phobic person so I was pleased after her inspection of the room that she felt it was clean. This was my second time at this location and the clean situation was better. The young man at check in was better. The quality of breakfast is still not good and they should use better quality coffee and food. We opted to go to a cute place around the corner called corner bakery. Excellent staff and great coffee and food. No POOL still! If you require assistance for ...

«Good»

«Beautiful»

«Bed was supposed to be king sized but that was the smallest king sized bed ive seen, at best thay was a queen size but they said that is their king sized room. Bed was very uncomfortable. When my husband moved it immediately bounced me on my side. Felt like i was in a trampoline not a bed. I asked them to make the extra bed in couch and they barely left any covers for that bed. I booked this hotel for the pool access and the pool was not even open. Not satisfied. Felt i paid too much for what ...

«Team was very nice. They had an incident from a driver who hit the lobby no fault of their own so we had to enter through a back way which was very confusing and lengthy. Other than that it was great! Especially like the unique brass room keys!»

«Horrible experience, hotel umder construction, tv remote and tv is over 10 years old. Worst experience in my life.»

«Staff was amazing and friendly, rooms were clean and quiet, bathrooms were also clean with lots of towels. They also provided you with anything extra you asked for very quickly . Free coffee and tea in the lobby with enough variety . The location of the hotel is also perfect , very close to the highway and less than 20 minutes drive from almost all the attractions.»

«Excellent location. Staff is superior. This was our third stay in the last 18 months!»

«Took us one hour to check in. Paying extra for early check in was a waste of money»

«Clean room, great bed, air conditioner okay.»

«Great location. Clean. Nice pool area.»

«Clean , convenient and peaceful»

«M»

«Always love staying in this Springhills when I'm in NJ.»

«I liked the the bed. So comfy room were clean and help friendly. T V was good too»