Hoteller i Willoughby

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Best hotel in the Willoughby area!»

«All staff were extremely pleasant, professional and helpful.»

«Great stay»

«This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one ...

«I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again»

«Great breakfast»

«Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !»

«Everything was great I just couldn't find the hot tub, and the room was smaller then I thought.»

«The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews.»

«Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!»

«Valet service people did an excellent job in making us feel welcome. People at the front desk were friendly and efficient. Room was clean.»

«The Glidden House was nostalgic and more quaint than large hotels. The breakfast was very good. A nice variety. So many things to see are in walking distance. The fantastic restaurants of Little Italy were very close. The location was perfect. Even if you’re there for a visit to Cleveland Clinic, this makes the trip better. Parking was so easy and less expensive. The staff was professional and kind. I will stay there again.»

«Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.»

«Only one elevator working.»

«Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed.»