Hoteller i Willoughby

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Best hotel in the Willoughby area!»

«All staff were extremely pleasant, professional and helpful.»

«Great stay»

«This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one ...

«I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again»

«Great breakfast»

«👌»

«It is ok kind of hotel in terms of value for the money»

«The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews.»

«Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!»

«Nice that you are shuttled back and forth to the Cleveland Clinic. Good location»

«The Gliden House is a unique property in Cleveland. I wish we had more time there, but were only passing through. The staff were all helpful and kind. Great location near museums and restaurants, and an easy walk to the RTA train into downtown Cleveland. We'll definitely return for more than one night!»

«Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.»

«While they are located in a nice spot in Downtown Cleveland, there were a few things that the property lacked, namely, parking. They don't have an on-site parking but they do have a valet parking that charges $50 per night in addition to paid street parking and a parking facility across the street. The front desk and valet staff was friendly but the restaurant staff was a little rude, specially towards kids-she did sense our annoyance and tried to make it up later. Breakfast is not included ...

«Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed.»