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Anmeldelser av Sonesta ES Suites Burlington VT

3 out of 5
Sonesta ES Suites Burlington VT
35 Hurricane Ln, Williston, VT

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 347 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 325 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 91 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 74 av totalt 1004 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Jeff og Sunnyvale

Reiste med kjæledyr
Likte: Personale og service og overnattingsstedets bygg og tilstand
I stayed there for five days my room was only changed once. I had noisy people above me that made the stay less than pleasant.
Bodde her 5 netter i mai 2024

8/10 – Bra

chungchen og newton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Good size suite.
Bodde her 1 natt i mai 2024

6/10 – Grei

denise

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
In need of serious updates. Appeared dirty because of all the old and worn down areas of the halls and rooms.
Bodde her 1 natt i mai 2024
Svar fra Management den 20. mai 2024
Dear Denise,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

8/10 – Bra

Mihaela og Belmont

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Far away from the city, otherwise good option for few days. Very close from the highway.
Bodde her 2 netter i mai 2024
Svar fra Management den 20. mai 2024
Dear Mihaela,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

6/10 – Grei

Keith

Reiste med familie
Definitely in need of some repairs, one exterior stair was loose, there was a hole in the ceiling of our room and a stain on the carpet. Good location and the pool was very nice.
Bodde her 2 netter i mai 2024
Svar fra Management den 10. mai 2024
Dear Keith,Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. -Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Ginny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was much bigger than I thought. The room was much nicer than I thought it would be. I’m very happy
Bodde her 1 natt i mai 2024
Svar fra Management den 10. mai 2024
Dear Ginny,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I went to up to VT to do a little fishing. The hotel staff let us check in a slightly early. The room was better than expected. Clean it smelled fresh. The shower and bathroom were slightly outdated but the water was nice and hot and never run out! There’s a small kitchenette with stove sink and small full size fridge. When we travel back to this area of VT we will definitely be staying at the Sonesta again.
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Crystal,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Saurabh Kumar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i februar 2024
Svar fra Management den 10. mai 2024
Dear Saurabh,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Grei

Keith

Reiste med partner
Very odd place…almost like a condo complex turned into a motel. Picked it since it was close to the airport and had a 6:00 am flight. Room was fine but the outside is pretty beat up. Nothing really bad, but have stayed at other places near by that are much more conventional and up to date. Just a weird vibe Sorry but not likely to go back
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Keith,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

6/10 – Grei

Kevin

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Kevin,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Owen og Amherst

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the location off the highway, cleanliness of the room and the quietness of the area.
Bodde her 1 natt i april 2024
Svar fra Management den 15. apr. 2024
Dear Owen,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

Ayanna

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room itself was in awful condition, there wasn’t a spot for me to park, there weren’t clearly marked parking spots, the room above me was very loud all night, there were ants, I couldn’t stay for my whole visit because of how awful it was.
Bodde her 3 netter i mars 2024
Svar fra Management den 15. apr. 2024
Dear Ayanna,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Bruce

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This Sonesta hotel hasn’t been maintained well. A lot of things are broken, bed sheets were stained and room carpets/kitchen flooring were filthy. The staff were really nice and friendly…but that wouldn’t make me want to return.
Bodde her 2 netter i april 2024
Svar fra Management den 11. apr. 2024
Dear Bruce,Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. -Sonesta ES Suites Burlington, VT

8/10 – Bra

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Management den 11. apr. 2024
Dear Crystal,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Management den 11. apr. 2024
Dear Crystal,Thanks for brightening our day! We look forward to being here for you on your next visit! -Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Lewis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the loft!
Bodde her 1 natt i mars 2024
Svar fra Management den 11. apr. 2024
Dear Lewis,We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.-Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

Michel

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When entering the room, there was only 1 bed prepared when we are 4 guests. The sofa bed wasnt clean since a while, sand and dust in it. Under the sofa bed was all kind of stuffs (pennies, hairpin,etc.) Talked to manager and only thing offered was to cancel because every other rooms were full. Didnt tried to offer me compensation on anything. Plus, told them there was a hole inside. A houseman were kindly enough to close it with carton and tape but the cold was getting inside.... The breakfast was OK but no bacon and fruits were almost passed due.... For me, never again. Never again.
Bodde her 1 natt i mars 2024
Svar fra Management den 2. apr. 2024
Dear Michel, Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

8/10 – Bra

Laly

Reiste med familie og små barn
Likte: Renhold
L’hébergement n’est pas aussi moderne qu’il est montré en photo mais cela reste convenable pour 2 ou 3 nuits. La piscine est vraiment super, l’eau n’est pas froide, il y a de nombreux transats et le jacuzzi est vraiment chaud. Le petit déjeuner est très limité, il n y a pas beaucoup de choix mais mention spéciale pour la machine à pancakes. Enfin, l’hébergement reste bruyant (nous entendions les gens marcher au dessus de nous). Aussi bémol auquel nous n’avons pas pensé : dans l’appartement c’est une table de bar avec deux chaises, très compliqué de faire manger notre fils de 18 mois.
Bodde her 3 netter i mars 2024
Svar fra Management den 2. apr. 2024
Dear Laly,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Dahlia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Needs some renovations
Bodde her 2 netter i mars 2024
Svar fra Management den 1. apr. 2024
Dear Dahlia,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Grei

Nora

Reiste med familie
Likte: Personale og service
Good price and a decent area. The rooms probably need a solid deep cleaning. Gotta pull/push the room door tight to make sure it closes.
Bodde her 3 netter i mars 2024
Svar fra Management den 1. apr. 2024
Dear Nora,Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. -Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

Four Twenty

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 1. apr. 2024
Dear Four,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

gheorghe radu

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 1. apr. 2024
Dear Gheorghe,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Grei

jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Management den 1. apr. 2024
Dear Jennifer,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Grei

Shawn

Likte: Renhold
It was OK
Bodde her 3 netter i januar 2024
Svar fra Management den 1. apr. 2024
Dear Shawn,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Grei

Alexis

Bodde her 2 netter i mars 2024
Svar fra Management den 15. apr. 2024
Dear Alexis,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

6/10 – Grei

Michelle

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was extremely helpful. Room needs to be upgraded, carpet worn, torn with holes, sofa was stained. The company they use for snow removal didnt do much of anything during the storm. The steps leading to my room, did not get shoveled one time in 2 days.
Bodde her 2 netter i mars 2024
Svar fra Management den 28. mars 2024
Dear Michelle,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

Vidula

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Checked into room & bathtub had a gross stain in it. Called the front desk and they told me hotel was booked, housekeeping left at 5pm, and they were sorry. I told them I didn't feel comfortable getting in the shower & I was concerned that if the bathroom was this unclean, had the room been cleaned by housekeeping.
Bodde her 1 natt i mars 2024
Svar fra Guest Relations den 27. mars 2024
Dear Vidula,We greatly appreciate your feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed with our housekeeping team and we'll work to make improvements where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.

6/10 – Grei

Philip

Reiste med partner
Likte: Personale og service
I liked the staff. The girl at the front desk and the girl working the breakfast were very nice. 2 complaints. The place needs a good cleaning. The carpet had a nasty stain. Also, I paid extra for a fireplace. Turns out it is a real fireplace (not gas). I had to pay $15.00 for the log and no one had matches or a lighter.
Bodde her 1 natt i mars 2024
Svar fra Management den 28. mars 2024
Dear Philip,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

2/10 – Forferdelig

Vahe

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely dirty hotel. Bugs in the bathroom. Carpet has decades of stains. Just a horrendous experience.
Bodde her 3 netter i mars 2024
Svar fra Management den 19. mars 2024
Dear Vahe,Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. -Sonesta ES Suites Burlington, VT

8/10 – Bra

Brenda

Reiste med partner
Pretty good stay. Had to get up early to catch a plane, so couldn't sleep very well due to up stairs guest running inside and out and slamming doors. Room itself could use an update but otherwise in an alright shape.
Bodde her 1 natt i mars 2024
Svar fra Management den 18. mars 2024
Dear Brenda,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Bra

Kaitlyn

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not a bad place to stay. We like that it has kitchens
Bodde her 1 natt i mars 2024
Svar fra Management den 13. mars 2024
Dear Kaitlyn,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Grei

Maureen

Reiste med familie
Likte ikke: Personale og service
Charged $250/night, plus a $250 incidental fee that takes a week to get back. There was no shampoo, conditioner or body wash in our room. There were no pillows or blankets for one of the beds. When we asked the front desk for these items, we got an eye roll. The hot tub wasn’t working, and the pool was scheduled to open at 8am but staff said it wouldn’t be until 10am. Checkout is 11am. Pretty disappointed for the price.
Bodde her 1 natt i mars 2024
Svar fra Management den 7. mars 2024
Dear Maureen,Thanks for your review. Cleanliness is an important standard of service at Sonesta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. -Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Sarah

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Hot tub was broken, no toilet paper in the room and made you come to the front desk, hair in the tub
Bodde her 1 natt i mars 2024
Svar fra Management den 7. mars 2024
Dear Sarah,Thanks for your review. Cleanliness is an important standard of service at Sonesta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. -Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Dave

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great spot
Bodde her 1 natt i februar 2024
Svar fra Management den 7. mars 2024
Dear Dave,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon! -Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Jeffrey

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
More like condos than a hotel
During our visit we were greeted by the manager who stated that staff was not on premises and she was handling the laundry. Breakfast for 2/3 days was late and clearly at a very lower level than that of the third day. Also note that your room is in a separate building and walking to the pool (family travel with kids here) requires going outside. Same with breakfast. So if you like to wear little to the pool, and not change out of your pajamas for breakfast, pick a different place.
Bodde her 2 netter i februar 2024
Svar fra Management den 27. feb. 2024
Dear Jeffrey,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service
Rude staff. Overcharged for stay.Front desk staff not helpful.
Bodde her 2 netter i februar 2024
Svar fra Management den 26. feb. 2024
Dear Anonymous,We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon. -Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Todd

Reiste med familie og små barn
Likte ikke: Personale og service
They were just under staffed I had to wait till 8 pm just to check in because the had no rooms due to cleaning.
Bodde her 2 netter i februar 2024
Svar fra Management den 26. feb. 2024
Dear Todd,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Angelina

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Management den 26. feb. 2024
Dear Angelina,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Nubia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love it this place it was nice and clean I will stay again if I go back there.❤️❤️
Bodde her 2 netter i februar 2024
Svar fra Management den 26. feb. 2024
Dear Nubia,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

6/10 – Grei

Martin

Bodde her 1 natt i februar 2024
Svar fra Management den 28. mars 2024
Dear Martin,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Bra

Andrea

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay again
Very accomidating and the staff were excellent
Bodde her 1 natt i februar 2024
Svar fra Management den 22. feb. 2024
Dear Andrea,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Raniery

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the stay. Very good service.
Bodde her 3 netter i februar 2024
Svar fra Management den 22. feb. 2024
Dear Raniery,Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! -Sonesta ES Suites Burlington, VT

8/10 – Bra

Nenad

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Management den 22. feb. 2024
Dear Nenad,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Bra

jessica

Likte: Personale og service
Bodde her 3 netter i februar 2024
Svar fra Management den 22. feb. 2024
Dear Jessica,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

4/10 – Dårlig

Madeleine

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needed sheets, blankets, and pillows for the sofa bed advertised and they were unable to provide blankets and pillows. Not sure if they were over booked for the long weekend. Bathroom was not very clean and there were hairs and smudges all over surfaces.
Bodde her 1 natt i februar 2024
Svar fra Management den 22. feb. 2024
Dear Madeleine,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The check in was easy and quick. The property is essy to get to from I89 and very close to shops and restaurants.
Bodde her 1 natt i februar 2024
Svar fra Management den 22. feb. 2024
Dear Andrew,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Bra

Josias

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Management den 22. feb. 2024
Dear Josias,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Scott og Charleston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent condition of the eversll property. Room very clean.
Bodde her 1 natt i februar 2024
Svar fra Management den 12. feb. 2024
Dear Scott,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Utmerket

Eugen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the place
Bodde her 1 natt i februar 2024
Svar fra Management den 12. feb. 2024
Dear Eugen,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold og romkomfort
My weekend w/Sonesta
We have stayed here before and have had a good stay. Overall the experience has been good. We like that we have a full kitchen, but I wish they would give you more than 2 utensils, plates, bowls, etc....you have to hand wash everything to use again ( not a big deal but it essentially renders the dishwasher useless). The other things in the suite were fine and comfortable. Could have used more than 1 washcloth so I had to go request a second one. Pool and hot tub were fine. Gym was adequate. Two things I would complain about.... first, when I asked for 4 quarters change at the front desk for the washer and dryer, the front desk clerk said they don't give out change and , honestly, was quite rude about it. Secondly, and it may seem minor, but we had freezing rain last night and even at 8:30 the sidewalks were a sheet of ice and they had done nothing to them. I slipped going to the car and right onto my butt.
Bodde her 3 netter i januar 2024
Svar fra Management den 30. jan. 2024
Dear Michael,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT