Hoteller i Williamstown

«Our vehicle broke down on the way from Ohio to Audra state park. The check-in desk was so very kind to us. I can't remember her name, but I remember her kindness. Room was clean, air conditioning worked well, water pressure was good.»

«Terrible stay the smell in the room paint peeling off bathroom ac made noise all might carpet sticky absolutely Terrible never again»

«Breakfast was amazing»

«Breakfast very poor air condition made too much noise»

«You could tell the room hadn’t properly been clean. There was toothpaste all over the sink stuff all over the walls. The covers had cigarette burns and the whole place just smell like cigarettes even though I got a non-smoking room I booked a room with a single king bed and they changed it to a room with two full beds instead»

«We booked two nights here. I understand it's a history property, but it's one of the smallest rooms I've ever been in. The wall paper was peeling in the bathroom, and there was a stain in the ceiling tiles, which looked like office tiles. There was no mini fridge which seems like it ought to be standard. Worst though was we had no hot water. When we called the desk at 10pm, the girl at the desk said she would have to reset the water heater and it could take a half hour or longer. We canceled ...

«Clean room»

«Room was clean. Lobby and check in was locked down and behind glass. Outside doors were unlocked and did not require a key the 3 times we used them. Our door had a deadbolt but chain lock was missing. Did not feel safe.»

«This was value lodging for me while on business but paying my own way. Bed and room were fine, the entire complex is old in the tooth, breakfast was passable and the price was excellent.»

«This place was fine-- clean and comfortable with a good breakfast. There is a quirk to the light switches. Your key has to stay in a switch plate for the lights to turn on. The bathtub wouldn't drain, but hopefully that is fixed by now.»

«Good hotel for solo travel»

«Stay was great, very clean, staff friendly»

«Excelente, buen desayuno, estacionamiento, la habitacion limpia, buen horario para la pisicina. Muy tranquilo el lugar para la familia»

«The room and property was nice and clean. Loved the antiques or antique looking furniture! I think they should have towel racks in the bathroom or hooks on the door, but other than that, the room was great! The location was also nice being on the water and near to other businesses. My only real complaint was with the staff. When we first tried to check in an hour early, I was first made to wait. When someone finally helped me I was met with a "check in isn't until 3" with an attitude of ...

«Roxanne the manager on duty was great! She was very attentive and kind and funny with jokes. She was smiling from the time we checked in until the day we checked out and always asked if everything was going well and if I needed anything any time she saw me in the lobby etc. Rest of the staff was friendly and kind as well and met all our needs while we stayed. We typically don’t ask for much :). Would def stay again!»

«Clean, no bugs, large rooms, nice breakfast, staff pleasant. Would stay again. Only complaint is carpeting needs cleaning.»

«If you have a service animal they don’t understand that service animals cannot be charged a “pet fee” via the Americans with Disabilities Act It listed there was a pool and showed up to the pool being down. In my room there was no remote control for the TV. I left and came back to fire trucks out front because the alarm system kept getting tripped. Stains on the carpet»

«The Riley Room was beautiful with a super comfortable bed. Since there is no front desk, you check in at the Galley Restaurant/Bar and the staff checking us in was wonderful. This was our first visit to Marietta and to the Hackett Hotel and we will be back.»