Hoteller nær William Monroe Trotter House

«staff great »

«Staff incredibly helpful. The room was clean and the bed was very comfortable. My only criticism was that cafe closed too early and the in room coffee awful.»

«family vacation during Easter long weekend; the hotel was very busy but 1 out of the 2 elevators were shut off on care maintenance which caused a lot of inconvenience; floor and elevator was spilled with juice and no staff cared to attend; didn't know the housekeeping policy is every other day which made a family stay not too ideal (for the price we paid).»

«OK»

«Very Discouraged of the lack of luggage carts. Couldn't find any when checking in or out.. Was told there are only two onsite and somone must have left them in their room.»

«We loved staying here!! The location is perfect, the rooms were immaculate, and the front desk people were super friendly. We really hope to return soon!»

«Property is right in front of an Emergency Room, so it is extremely loud with ambulances & police cars.»

«Perfect got a stay before hospital visit. Great location and staff »

«The guy was mean never buy a hotel here, he trying to steal my 60 dollars. He telling me to give the hotel a positive review so I get my money back this is crazy. The guy has no ethics and he do anything to get money from you. Terrible business he was trying to charge me an extra 20 dollars to bring a guest. This was by far the worst experience I ever had! »

«Noisy close the road,room is too small, rooms share one bedroom .But the price is cheaper »

«The photos doesn’t give this place justice. »

«Spacious room, good comfortable bed»

«We can’t say enough about this GEM of a hotel! This was our first time staying here, but not our last! We have been fortunate enough to have stayed in many hotels in Boston, but this one is truly unique and wonderful! The location is perfect and the property is superb in every way—roomy and immaculate rooms, a nice continental breakfast, and front desk people who take excellence in hospitality to a new level. They are so helpful, professional, and friendly. We need to give a huge shout out to ...

«Overall the room was nice. Small for a one bedroom suite and a few minor issues (things not working). Large stains on carpet in hallway. My biggest issue was the staff. The valet gentlemen were nice but the front desk clerks were rude. No exceptions for early arrival and late departure. My special needs son had a medical appointment that ran over and we needed a few extra minutes to check out. We had already contacted someone there and was told no problem we could stay until 12:30. When we got ...