Hoteller i Willard

«Room wasspotless and staff was great»

«Clean room helpful and pleasant staff»

«Staff is very helpful, however the installation is pretty worn out…is not worth the price»

«The parking situation is not good!»

«Were impressed with the room and staff. Had to be gone for a few hours and when we came back there was no place to park. Had to park at parking lot for neighboring hotel. Would still come back. »

«Room renovations or repairs were apparently in work. Unpainted patches and wall repairs were evident. Carpet needed restoration; strong odor of odor counteractant and occasional strong whiff of maybe urine. Breakfast was very good. Check-out was efficient. Selection of facility was based on an 8.4 rating. Our room was well below 8. »

«Pool was great! The morning breakfast server was very friendly even when we lost and hour with day light savings»

«This is one of the nicest hotels in Topeka...Staff totally professional..it is clean! Has a bar and restaurant that serves from the bar area..Many arras that are open to watch TV or just play cards...the room we had on 1st floor had exceptionally high ceilings, really nice! The area is very accessible to event happenings. »

«I could not stay at this hotel because of the offensive odors in both the room and hotel! The desk clerk, Brian, was very polite, but I still expect a full refund.»

«When we first walked into the lobby it smelled sooo clean. I was amazed. Got to our room and again. It was so clean. The breakfast was exceptionally good. The staff making the breakfast was extremely sweet. Even told us to take a muffin for our journey back home. Our room was one of the best I've ever stayed in. »

«When I got there, no greeting the desk. Checked in, elevators broken and the one we could take was sketch. Get to our room, and the housekeeping has sheets in the hallways for most of the night. Pool was freezing. Hot tub was cold as ice. We asked for pool help, but didn’t get any. The hotel overall was dirty, unkept, and staff was not very nice. The gaming area took the kids money. I do not recommend staying here. »

«Nice newer hotel in a safe area. »

«Busy lobby and breakfast area. Staff did an excellent job handling to extra people. »

«Everything was nice and clean. The front door was not working so we had to use the side doors. »

«Great»

«There was NO hot tub, the heated pool was cold, there was a sauna but it was broken. Breakfast was just ok. Our room had black mold in the shower, leaky window the rain came in and pooled up on the ac that also had mold in it. The room had water damage to the ceiling and walls. »

«Spacious room, very clean, attractive decor in room and all areas. Only down-side- the water pressure and temperature were seriously lacking. Took 5+ minutes for water to heat up even moderately acceptable.»