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Anmeldelser av Holiday Inn Express & Suites Wildwood The Villages, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Wildwood The Villages, an IHG Hotel
928 East State Road 44, Wildwood, FL

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 608 av totalt 799 anmeldelser." "
Rangering på 8 − Bra. 124 av totalt 799 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 799 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 799 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 799 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Scott

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience, everything was smooth.
Bodde her 3 netter i mai 2024
Svar fra Scott M den 26. mai 2024
Thank you!

10/10 – Utmerket

James og Derby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean, new hotel.
Bodde her 1 natt i mai 2024
Svar fra Scott M den 26. mai 2024
Thank you for your review!

10/10 – Utmerket

Elizabeth og Homosassa

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was exactly like their website and photos. Clean with a wonderful staff! The breakfast offers options. I would definitely stay there again!!
Bodde her 1 natt i mai 2024
Svar fra Scott M den 26. mai 2024
That's great! Thanks for your review

6/10 – Grei

Jenny

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We had another hotel guest walking down the hallway in his underwear. We didn't need to see that. The room was pretty clean but the drapes didn't close. The sun was in my face very early. No balcony or view either 😔
Bodde her 1 natt i mai 2024
Svar fra Scott M den 26. mai 2024
Thank you for your review. I'm sorry for those inconveniences during your stay. We do have black out screens in every room. I'm sorry that didn't work out.

10/10 – Utmerket

Rita

Nice friendly and welcoming. Very clean and inviting.
Bodde her 1 natt i mai 2024
Svar fra Scott M den 3. mai 2024
Thank you for your review!

2/10 – Forferdelig

Annie

Had weather delays and couldn't make the reservation. Was disappointed that we did not receive any assistance to help minimize the loss of funds paid.
Bodde her 2 netter i april 2024
Svar fra Scott M den 3. mai 2024
Thank you for your review. We apologize for the inconvenience.

10/10 – Utmerket

rosie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Scott M den 2. mai 2024
Thank you for your review!

6/10 – Grei

William

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
See above. The check-in girl on 4/20/24 was not too friendly, and a bit arrogant. The check-out girl in the AM was much better !
Bodde her 1 natt i april 2024
Svar fra Scott M den 22. apr. 2024
Thank you for your review. I do apologize for your check in experience. Not that it makes it ok, but I do know the front desk was experiencing a system outage that day. Perhaps stress was the culprit. We do appreciate you staying with us and hope to see you again.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Scott M den 19. apr. 2024
Thank you!

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good and accommodating.
Bodde her 5 netter i april 2024
Svar fra Scott M den 19. apr. 2024
Thank you!

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very pleasant stay. The staff was kind and helpful. The accommodations were clean and in great shape. The bed was so comfortable as were the pillows and linens. The bathroom was fully stocked and clean. No mold anywhere which is the case in so many motels. The breakfast was a good variety and served warm and tasty. I will definitely use this location again. Just perfect!!!
Bodde her 1 natt i april 2024
Svar fra Scott M den 16. apr. 2024
Thank you for the kins words

8/10 – Bra

cesar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property has everything you need to enjoy your stay. Comfortably bed, gym, pool, spa, etc.
Bodde her 2 netter i april 2024
Svar fra Scott M den 16. apr. 2024
Thank you for your review

10/10 – Utmerket

Anton

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, new hotel.
Bodde her 1 natt i mars 2024
Svar fra Scott M den 16. apr. 2024
Thank you for your review

10/10 – Utmerket

Maria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and nice. Staff was very helpful. We couldn’t get our toddler to sleep since she isn’t used to sleeping outside of a crib. My husband called the front desk and they brought a crib up to our room very fast. The breakfast was great and overall we had a great stay.
Bodde her 1 natt i april 2024
Svar fra Scott M den 16. apr. 2024
Thank you for your review. I loved reading this one. Real team stuff there.

10/10 – Utmerket

Cynthia

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I like the complimentary breakfast it was delicious. Thank you.
Bodde her 3 netter i mars 2024
Svar fra Scott M den 16. apr. 2024
Thank you for the kind words about our breakfast.

10/10 – Utmerket

Philip

Likte: Fasiliteter
Staff is available and readily accommodating 24/7
Bodde her 2 netter i april 2024
Svar fra Scott M den 16. apr. 2024
Thank you!

10/10 – Utmerket

Calvin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved it. Will stat there again if we go back down to Wildwood.
Bodde her 3 netter i april 2024
Svar fra Scott M den 16. apr. 2024
Thank you for your review and please come back again.

10/10 – Utmerket

Philip

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The morale among staff is positive which means that they are comfortable with one another. And they are making a living at the very least right!! So combine those workplace pleasantries with warm greetings and you have vacation paradise in Wildwood Florida!
Bodde her 1 natt i april 2024
Svar fra Scott M den 8. apr. 2024
What a nice thing to say! I can't tell you how much I love this review.

8/10 – Bra

Melody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were there for a volleyball tournament. We were in the lobby before breakfast started and the staff was so nice and brought us out pastries, yogurt and fruit!
Bodde her 1 natt i april 2024
Svar fra Scott M den 8. apr. 2024
That's awesome! Thank you for letting me know how are team responded to that opportunity.

10/10 – Utmerket

Carla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was very clean. The room we had we heard nothing inside or outside.
Bodde her 1 natt i april 2024
Svar fra Scott M den 8. apr. 2024
Thank you for your review!

10/10 – Utmerket

Anita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great front desk agent, comfortable beds and pillows. Breakfast pretty basic, but did the trick.
Bodde her 1 natt i mars 2024
Svar fra Scott M den 30. mars 2024
Dear Anita.Thanks for your review. We love it!

10/10 – Utmerket

Philip

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about this place was perfect. Staff was accommodating, located within walking distance of restaurants and it was well maintained and quiet.
Bodde her 1 natt i mars 2024
Svar fra Scott M den 30. mars 2024
Dear PhilipThank you for your review. Can't thank you enough!

10/10 – Utmerket

Derek og Crown Point

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this hotel were awesome. Without getting into too much detail all that is needed to know is that the person working the counter when we checked in was great. He was very understanding of our situation and accommodated us very well. He deserves to be recognized. Great hotel. Very clean and conveniently located.
Bodde her 1 natt i mars 2024
Svar fra Scott M den 30. mars 2024
Dear Derek.Thank you for your review. I'm so glad our professional staff had the training and experience to help you. We hope to see you again.

8/10 – Bra

Gregory

Bodde her 2 netter i mars 2024
Svar fra Scott M den 16. apr. 2024
Thank you for staying with us

10/10 – Utmerket

Gabrielle

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and clean hotel. We had a great stay and I would definitely recommend.
Bodde her 1 natt i mars 2024
Svar fra Scott M den 19. mars 2024
Thank you for your review!

8/10 – Bra

Jeff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place to stay!
Bodde her 1 natt i mars 2024
Svar fra Scott M. General Manager den 16. mars 2024
Thank you for your review

10/10 – Utmerket

Judith

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Looking for a place with easy access to the highway. Was clean, quiet and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Scott M. General Manager den 6. mars 2024
Thank you for your review!

10/10 – Utmerket

Salomon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Scott M den 1. mars 2024
Thanks for your review!

10/10 – Utmerket

Silas

Reiste med partner
Clean, quiet, friendly staff. Would stay again.
Bodde her 2 netter i februar 2024
Svar fra Scott M den 26. feb. 2024
Thank you for your review. We sure do appreciate the high score!

8/10 – Bra

Doug

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accommodations were Ok but breakfast food was awful
Bodde her 1 natt i februar 2024
Svar fra Scott M den 18. feb. 2024
Thank you for your review!

10/10 – Utmerket

Duane

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property with easy access to interstate!
Bodde her 1 natt i januar 2024
Svar fra Scott M den 2. feb. 2024
Thank you for your review!

2/10 – Forferdelig

April

Likte ikke: Personale og service
Poor customer service in emergency situation
Sadly I never got to see the inside of this hotel because I never made it even half way there on an emergency trip to see my grandfather who was in the ICU. One hour or less after booking my hotel, while I was driving to the hospital to see my grandfather, I became sick. Maybe nerves but I had to go home as I couldn’t go to an ICU and be around people sick. I immediately called the hotel to cancel and they told me HOTELS.com would have to request a refund or rebooking. I immediately contacted hotels dot com and after several days they replied that the hotel would not honor my refund knowing the situation as well. I am a long time user of this hotel chain but will never again use them. I will stick with hotels who can understand emergencies for long term customers and who have a heart. I hope my $200 was worth it because you’ll never get a dime again.
Bodde her 1 natt i januar 2024
Svar fra Scott M den 2. feb. 2024
Dear AprilI apologize for the way that you were treated by Hotels.com. I assure you that this decision did not come from the property level. I have never done that as a GM in my career. I apologize again and wish you safe travels.

10/10 – Utmerket

theodore

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Scott M den 22. jan. 2024
Thank you for your review. We certainly appreciate the high score!

8/10 – Bra

Isphara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location on highway. Close to several fast food places. Looks new and bright. Welcome delicious cookies.
Bodde her 1 natt i januar 2024
Svar fra Scott M den 22. jan. 2024
Thank you for your review. We appreciate you staying with us.

6/10 – Grei

Afzal

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Breakfast quality was rather poor. Food quality was less than satisfactory. The server did not have attention to what's missing. Juice was not available, waffle machine was empty, eggs were missing, etc. Servers took a lot of time to refill.
Bodde her 3 netter i januar 2024
Svar fra Scott M den 17. jan. 2024
Dear AfzalThank you for staying with us. We appreciate your review. We wish you safe travels.

10/10 – Utmerket

James

Bodde her 1 natt i januar 2024
Svar fra Scott M den 17. jan. 2024
Dear JamesThank you for your review. We appreciate the high score!

10/10 – Utmerket

Carlos og Doral

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Scott M den 18. feb. 2024
Thank you for your review!

8/10 – Bra

Jeffrey og Kelowna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Scott M den 18. feb. 2024
Thank you for your review!

10/10 – Utmerket

Rodger

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very easy check-in; friendly staff: all areas very clean. Excellent experience.
Bodde her 1 natt i desember 2023
Svar fra Scott M den 5. jan. 2024
Perfect! Thank you for your review.

6/10 – Grei

Paal

Place is okay for an emergency stop! The beds were comfortable and the room okay! Right next to a trailer park but not far from the highway! The breakfast is one of the worst I have ever seen, but many people are okay with powdered eggs and bad bacon!
Bodde her 1 natt i desember 2023
Svar fra Scott M den 27. des. 2023
Thank you for your review. I'm sorry you didn't enjoy our breakfast. Perhaps you caught us on a bad day. Our score are generally very good for breakfast. We appreciate you staying with us. We wish you safe travels.

10/10 – Utmerket

Frander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Scott M den 27. des. 2023
Thank you for your review. We appreciate the perfect score and hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Scott M den 23. des. 2023
Thank you for your review. We appreciate the high score and hope to see you again soon!

8/10 – Bra

D

Bodde her 1 natt i desember 2023
Svar fra Scott M den 23. des. 2023
Thank you for your review. We appreciate you staying with us and hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nicest hotel in that area
Was overall happy with the stay here twice in 2 months. There is a busy truck stop area down the street you dont need to visit. nothing near by to socialize at however the hotel is fairly new and clean. Was pretty quiet and peaceful. Staff was nice. If brownwood inn is booked or overpriced this is the next best choice. Check out napolians italian restaurant about 15 min away for good food and don Garlits drag museum about 20 min away.
Bodde her 2 netter i desember 2023
Svar fra Scott M den 23. des. 2023
Thank you for your detailed review. We appreciate you staying with us and hope to see you again soon.

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Scott M den 23. des. 2023
Thank you for your review. We appreciate the high score and hope to see you again soon.

10/10 – Utmerket

Pearlina

Bodde her 1 natt i desember 2023
Svar fra Scott M den 27. des. 2023
Thank you for your review. We appreciate the perfect score and hope to see you again soon.

10/10 – Utmerket

LaTierra

Bodde her 1 natt i november 2023
Svar fra Scott M den 23. des. 2023
Thank you for your review. We appreciate the high score and hope to see you again soon.

6/10 – Grei

Stephen

Reiste med familie og små barn
Wasn’t what I expected
Bodde her 1 natt i november 2023
Svar fra Scott M den 28. nov. 2023
Thank you for your review. We are sorry for not meeting your expectations. It's our goal to serve our guests with excellence every day. We appreciate your business and we wish you safe travels.

10/10 – Utmerket

Jillian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Scott M den 23. des. 2023
Thank you for your review. We appreciate the high score and hope to see you again soon.

10/10 – Utmerket

Meredith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i november 2023
Svar fra Scott M den 28. nov. 2023
Thank you for your review. We appreciate you staying with us and hope to see you again soon.