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Anmeldelser av Red Roof Inn Wichita Falls

2 out of 5
Red Roof Inn Wichita Falls
1032 Central Fwy, Wichita Falls, TX

Anmeldelser

5,6
Rangering på 10 − Utmerket. 162 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 193 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 164 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 167 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 314 av totalt 1000 anmeldelser." "

5,4/10

Renhold

6,8/10

Personale og service

4,6/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Okay but not more.
I was not able to get online in the room. Had to go to the lobby to get wifi signals.
Bodde her 1 natt i oktober 2018

2/10 – Forferdelig

Ricky G

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
roach hotel
Bodde her 1 natt i april 2024
Svar fra Toni-Ann RediResponse Specialist den 15. apr. 2024
Dear Ricky,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wichita Falls. The issues that you've brought to my attention regarding bugs are unsettling to hear as we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. This is not the standard that Red Roof upholds for our hotel. Your concerns will be escalated in order to have them addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Darphinis

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Infested with roaches and room.door wouldn't close
Bodde her 4 netter i april 2024
Svar fra Kerry-Lee RediResponse Specialist den 12. apr. 2024
Dear Darphinis, Thank you for leaving your feedback after your experience at RED ROOF INN WICHITA FALLS. Regarding the faulty door and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Utmerket

Floyd

Reiste med familie og små barn
Likte: Personale og service
Front desk super friendly. Not much you should expect for being a cheap old motel.
Bodde her 1 natt i april 2024
Svar fra Chirell RediResponse Specialist den 8. apr. 2024
Dear Floyd,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wichita Falls. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Britney

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Dannielle Rediresponse Specialist den 3. apr. 2024
Hello Britney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 – Forferdelig

Sydney

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Oshane RediResponse Specialist den 26. mars 2024
Hello Sydney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Jonathan

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was dirty and sheet stained, and bugs, cockroaches, and bedbugs
Bodde her 4 netter i mars 2024
Svar fra Oshane RediResponse Specialist den 24. mars 2024
Dear Jonathan, I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you described along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Pamela

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is terrible! Dirty, trash outside of the door, door looks like it was kicked in, bed was old and sagged in the middle, lamps have shares that aren’t connected and wobble, walls are patched up…. left after 10 min and wouldn’t give us our money back… find somewhere else to stay!
Bodde her 1 natt i mars 2024
Svar fra Tianna RediResponse Specialist den 18. mars 2024
Dear Pamela,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wichita Falls. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the upkeep of the property and the lamps situation you described. While our goal is to deliver clean and comfortable accommodations it appears we fell short with you and for that, I sincerely apologize. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist

4/10 – Dårlig

Terry

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was dirty no trash can microwave was filty smoke detector was disconnect. Overall a disappointment
Bodde her 1 natt i mars 2024
Svar fra Nishaye RediResponse Specialist den 11. mars 2024
Hello Terry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Wichita Falls. I am sorry that your experience did not meet your expectations due to the lack of cleanliness you mentioned, prompting your 2/5 rating. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof Management RediResponse Specialist

4/10 – Dårlig

Rex

Forretningsreisende, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I stayed in room 127. I opened the door and it smelled like cigarettes and mildew. But the worst part of my stay was the roaches everywhere.
Bodde her 3 netter i februar 2024
Svar fra Xao RediResponse Specialist den 4. mars 2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn Wichita Falls, Rex. I am sorry that your experience did not meet your expectations. You stated that the listed insects and the poor odor described hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

2/10 – Forferdelig

Anthony

Bodde her 4 netter i februar 2024
Svar fra Sharma RediResponse Specialist den 21. mars 2024
Hello Anthony,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WICHITA FALLS and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Jhon

Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Xao RediResponse Specialist den 14. feb. 2024
Hello Jhon,Thank you for sharing with us. Your review of the Red Roof Inn Wichita Falls was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

10/10 – Utmerket

Melody

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You could hear the traffic all night
Bodde her 1 natt i februar 2024
Svar fra Xao RediResponse Specialist den 11. feb. 2024
Thank you for sharing your feedback with us, Melody. The team at the Red Roof Inn Wichita Falls was pleased to know that your stay resulted in a 5/5 score. However, you made mention of the noise from the traffic. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with even better stays going forward.Regards,Red Roof Management

2/10 – Forferdelig

William

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Never Book Here
The room was infested with roaches. Non smoking room but they must not care or enforce it.
Bodde her 1 natt i januar 2024
Svar fra Recordo Rediresponse Specialist den 29. jan. 2024
Hello William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wichita Falls. It's saddening to hear that you encountered insects and a smoke odor in the room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 – Grei

David

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room 109
Room was not clean and in need of repairs. No bathroom paper and no soap. Couple roaches. Staff friendly and made fresh coffee.
Bodde her 1 natt i januar 2024
Svar fra Carla RediResponse Specialist den 19. jan. 2024
Dear David, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wichita Falls. I am glad to read that toy were pleased with the friendliness of the staff and the freshly made coffee that is provided. However, our team is dedicated to ensuring a comfortable stay for all guests and we are disappointed to see that your stay was fell short of your expectations due to the insects you reported, the uncleanliness of the room and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We understand that your overall experience fell below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Abigail

Bodde her 4 netter i desember 2023
Svar fra Carla RediResponse Specialist den 19. jan. 2024
Hello Alejandra, Thank you for taking a moment to complete our survey. At the Red Roof Inn Wichita Falls we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 – Bra

Babygirl

Likte: Personale og service og fasiliteter
It was avergae enough to stay in ,and have somewhere to lay my head
Bodde her 1 natt i januar 2024
Svar fra Dannielle Rediressponse Specialist den 17. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WICHITA FALLS. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

2/10 – Forferdelig

Jeremy

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DON’T STAY HERE!!!!
Whoa, gross. Run far from this nasty place.
Bodde her 1 natt i januar 2024
Svar fra Oshane RediResponse Specialist den 12. jan. 2024
Dear Jeremy, Thank you for taking the time to tell us about your experience at the RED ROOF INN WICHITA FALLS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. Thank you for sharing your concerns.Very truly yours,Red Roof Management

4/10 – Dårlig

raymond

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
poor quality motel
the picture of the room shows 3 pillows per bed. ours had 2. we asked for 2 more and received them. there was no telephone or wastebasket in the room and the chair was an old rolling desk chair that we could not use. the staff rummaged thru other rooms to supply a wastebasket and chair. the second bed did not have a sheet over the mattress cover. we requested that one be placed on the bed, but it never happened.
Bodde her 2 netter i januar 2024
Svar fra Oshane RediResponse Specialist den 12. jan. 2024
Dear Raymond, Thank you for taking the time to tell us about your experience at the RED ROOF INN WICHITA FALLS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

2/10 – Forferdelig

Isaac

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Roaches. Sketchy residents. Surfaces Not cleaned.
Bodde her 1 natt i januar 2024
Svar fra Oshane RediResponse Specialist den 12. jan. 2024
Dear Isaac, I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

4/10 – Dårlig

Laqueta

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Antonio,RediResponse Specialist den 11. jan. 2024
Hello Laqueta, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

6/10 – Grei

Timothy

Likte: Personale og service
The first room we were put in didn’t have a working heater and no toilet paper. We were then put in another room that didn’t have a trash receptacle.
Bodde her 1 natt i januar 2024
Svar fra Antonio,RediResponse Specialist den 10. jan. 2024
Dear Timothy,Thank you for taking the time to tell us about your experience at the RED ROOF INN WICHITA FALLS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as insufficient toiletries and amenities in addition to issues with the HVAC system.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Anahi

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
saw a roach within 30 seconds of entering my room
Bodde her 1 natt i desember 2023
Svar fra Adraine Rediresponse Specialist den 30. des. 2023
Dear Anahi,I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 – Utmerket

Devan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Dannielle Rediresponse Specialist den 28. des. 2023
Hello Devan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

8/10 – Bra

Laqueta

Likte: Personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Toni-Ann RediResponse Specialist den 12. des. 2023
Hello Laqueta,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

8/10 – Bra

Fred

Bodde her 1 natt i desember 2023
Svar fra LaTunde Murrant. Rewards Specialist den 9. des. 2023
Hello Fred, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 – Forferdelig

Deanna

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty, unsafe, loud all hours of day and night. Horrible experience. Never again
Bodde her 2 netter i november 2023
Svar fra Chirell RediResponse Specialist den 6. des. 2023
Dear Deanna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wichita Falls. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding feeling unsafe, lack of cleanliness and disturbances. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

2/10 – Forferdelig

Jimmy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Chirell Rediresponse Specialist den 28. nov. 2023
Dear Jimmy,Thank you for your honest rating. We are sorry you had a less than satisfactory experience at the RED ROOF INN WICHITA FALLS, prompting your 1/5 rating. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

10/10 – Utmerket

Donovan

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
There's a Whataburger beside it
Bodde her 1 natt i november 2023
Svar fra Chirell Rediresponse Specialist den 28. nov. 2023
Dear Donovan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WICHITA FALLS. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our convenience in being in close proximity to Whataburger. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guests with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

2/10 – Forferdelig

Amy

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Chirell Rediresponse Specialist den 28. nov. 2023
Dear Amy,Thank you for your honest rating. We are sorry you had a less than satisfactory experience at the RED ROOF INN WICHITA FALLS, prompting your 1/5 rating. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

2/10 – Forferdelig

Eli

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La verdad es un lugar muy feo, está ya casi cayéndose el edificio, lleno de cucarachas y los baños y cobijas muy sucios. Cero recomendable menos si vas con familia
Bodde her 1 natt i november 2023
Svar fra Devorine Red Roof Management den 20. nov. 2023
I appreciate you sharing your feedback following your stay at the Red Roof Inn Wichita Falls, Eli. I was saddened to read that your stay fell short of your expectations due to the insects, the dirty bathroom and blankets also the appearance of the building you reported. Let me humbly apologize for any inconvenience this may have caused. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and also in an effort to address all other concerns mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 – Forferdelig

john

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Toni-Ann RediResponse Specialist den 18. nov. 2023
Hello John,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

cory og Lawton

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sorry to say we liked nothing! We did not stay to night. We had to leave and go to a different motel. Expedia should not use the property on the sight!
Bodde her 1 natt i november 2023
Svar fra Devorine Red Roof Management den 17. nov. 2023
Hi Cory,Thank you for your feedback. I am disappointed to hear that your experience didn't meet your expectations. Your feedback is taken seriously your comments will be reviewed by the team in an order to address your concern. Thank you for choosing Red Roof Inn Wichita Falls and I do hope that you will return to our hotel, or any of our other Red Roof branded locations, in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 – Utmerket

Joshua

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only pleasant thing about this hotelwas the front office desk clerk. This property had roaches and mold. I wont stay again.
Bodde her 1 natt i november 2023
Svar fra Kamaria RediResponse Specialist den 6. nov. 2023
Dear Joshua,I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. It's great to hear that you found our front desk staff to be pleasant. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported and the possible mold you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 – Dårlig

Alex

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
If your lonely, it will be easy to find companionship here.
Bodde her 1 natt i september 2023
Svar fra Linton Red Roof Management Rediresponse Specialist den 2. nov. 2023
Dear Alex,Thank you for telling us about your recent visit to RED ROOF INN WICHITA FALLS. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 – Forferdelig

Chanel

Bodde her 1 natt i oktober 2023
Svar fra Linton Red Roof Management RediResponse Specialist den 2. nov. 2023
Hello Chanel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Eww!!!
Bugs. Disgustingly dirty and old and not updated.
Bodde her 1 natt i oktober 2023
Svar fra Dannielle Rediresponse Specialist den 29. okt. 2023
Dear Valued Guest,I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported, unclean room and the upkeep of the property. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

8/10 – Bra

Olbin og Temple

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Dirty
Bodde her 1 natt i oktober 2023
Svar fra Devorine Red Roof Management den 20. okt. 2023
Hi Olbin,Thank you rating our stay 4/5. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Wichita Falls. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Yves

The worst dump that i’ve ever seen!!! Bugs in my first room, no light bulbs in any lamps in the second one, bed sheets with stains and holes, no cable. If i haven’t been so tired, i would have gone to another place. Just shut it down!!!!!!
Bodde her 2 netter i oktober 2023
Svar fra Oshane RediResponse Specialist den 18. okt. 2023
Dear Yves, I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you highlighted along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Sincerely,Oshane Red Roof Management RediResponse Specialist

4/10 – Dårlig

Robert

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
The beds was very comfortable and the front desks people was very friendly. There was no soap, coffee maker or fridge and microwave in the room. You couldn't get coffee until 9 am, it was the bare necessity. I've stay at serval Red Roof Inn when I travel and this was the worst. Talk to the front desk about the condition of the place and he said he would try to make the property more better. I then inform him if I was in the area I would try staying, if things wasn't any better I find anothe hotel.
Bodde her 1 natt i oktober 2023
Svar fra Oshane RediResponse Specialist den 17. okt. 2023
Dear Robert, Thank you for taking the time to tell us about your experience at the RED ROOF INN WICHITA FALLS. You indicated that the beds are comfortable and the staff is friendly. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

4/10 – Dårlig

Makayla

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
My wife and I stayed the night here while moving across the country. During our one night stay, wife got locked inside our hotel bathroom. We had to get maintenance in our room to help her out and they ended up kicking the door down. Our room keys quit working several times during our stay. There was no wifi, the TV stopped working, the phone was unplugged and just sitting on our side table, and the hotel charged us twice for our room (we are currently disputing with our bank as we tried to call the front desk but we are unable to reach anybody). The employees were nothing but nice and helpful but the facilites definitely need an upgrade and the automated phone system needs to be REDONE. When you are instructed to dial 5 to reach the front desk, it loops you back to the beginning of the automated message. Many flaws.
Bodde her 1 natt i oktober 2023
Svar fra Oshane RediResponse Specialist den 14. okt. 2023
Dear Karen, Thank you for taking the time to tell us about your experience at the RED ROOF INN WICHITA FALLS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

4/10 – Dårlig

Karen

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were unable to take showers due to a dirty tub. Plus, not enough linens. It was obvious there had been flooding in the restroom because the baseboards were gone and stains were going up the wall. There were no cups to drink out of; therefore, it was difficult to take our meds. No iron and ironing board. Surfaces felt dirty. Pillows were horrible!! Light in the dressing area didn’t work. No soap. No toilet tissue. When I asked the lady at the front desk for more linens, she acknowledged me but continued cutting up with her friends. Thus, we never got linens.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Armando

Bodde her 1 natt i oktober 2023
Svar fra Oshane RediResponse Specialist den 10. okt. 2023
Hello Armando, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Matthew

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Omg…. RUN
Bodde her 1 natt i oktober 2023
Svar fra Toni-Ann RediResponse Specialist den 8. okt. 2023
Hello Matthew,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Inn are sorry you had a less than satisfactory experience, prompting your 1/5 rating. At Red Roof we strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. We hope that you have a good day. Sincerely, Toni-Ann Red Roof managementRediResponse Specialist

2/10 – Forferdelig

Charles

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
BAD BAD BAD BAD. Visible roaches on the wall and bedbugs CRAWLING IN PLAIN SITE. BAD BAD BAD DISGUSTING. Should not be allowed to operate a public business in this condition… WILDY unacceptable. Had to get a room at the La Auinta across the street- they only refunded 1 night of 2. DO NOT DO IT
Bodde her 2 netter i september 2023
Svar fra Xao Red Roof Management RediResponse Specialist den 4. okt. 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn Wichita Falls, Charles. I am sorry that your experience did not meet your expectations. You stated that the listed insects hindered your stay. We work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future endeavors.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Claude

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Queen Instead of a King
After fumbling with the card keys that took several trips to the front desk to get a functioning set, we entered our “king room”and found a queen bed and not much else. The room appeared as run down as the property, and after twelve hours of traveling, my wife and I decided it would be better to drive the remaining two hours to our home than to stay in a room that I wouldn’t put my worst enemy in. I will never book a room with Red Roof In again!
Bodde her 1 natt i september 2023
Svar fra Xao Red Roof Management RediResponse Specialist den 30. sep. 2023
Thanks for sharing your feedback with us, Claude. The team at our Red Roof Inn Wichita Falls was saddened to see that we failed to provide you with a satisfactory stay. You stated that the room was run down, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future stays.Best wishes,XaoRed Roof ManagementRediResponse Specialist

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Oshane RediResponse Specialist den 27. sep. 2023
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WICHITA FALLS and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Emily

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely disgusting. Couldn’t even stay. Opened the door, turned on the lights and ROACHES scattered EVERYWHERE. Bathroom, jacuzzi, bed were infested. We immediately ran from the room and refused to stay. I don’t recommend this place to the stray dog at the end of the road, let alone for a human. This place should be condemned and you should be absolutely embarrassed and ashamed that you let people stay there.
Bodde her 1 natt i september 2023
Svar fra Oshane RediResponse Specialist den 25. sep. 2023
Dear Emily, I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the insects you reported along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Alexandria V

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Several Cockroaches Crawled on me while I was sleeping, that’s what woke me up. They were in the bed. Could barely see the lights were dim. The walls were crumbling and falling apart.
Bodde her 1 natt i september 2023
Svar fra Sharma RediResponse Specialist den 12. sep. 2023
Dear Alexandria,I appreciate you sharing your feedback following your stay at the RED ROOF INN WICHITA FALLS. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the lighting not being up to your standards, the other highlighted concern. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Abigail RediResponse Specialist den 5. sep. 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wichita Falls and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist