Hoteller i Westfield

«Rimelig og greit. Ikke beste frokosten i området men det holder. Personalet er serviceinstillte og hyggelige.»

«plenty of free parking, breakfast was good, room was clean, although it had a musty odor upon arrival at first, after running the A/C it dissipated. Staff was friendly»

«I needed to be in one of the Handicapped rooms (101). Absolutely nothing electrical worked except the lights and little refrigerator. No A/C-Heater; no TV, no fun! It was a later night check in for me, I was exhausted, and I wasn’t up to change rooms once all my luggage was there. This is really unacceptable, even though renovations were happening. The room should have been fixed before placing a customer there!!!»

«Every thing was fine»

«The front desk gentleman was great! Very efficient & dealt with the many customers at one time.»

«Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return.»

«This place is wonderful! They have a great breakfast spread and really care about their guests, making accommodations when available! Rooms are super clean, comfy beds, and spacious layouts!»

«Amazing staff and absolutely one of the best dog friendly stays I had. Would stay again.»

«I was a little nervous booking at a motel with my family but was limited with my own poor planning booking for a lacrosse tournament at UMass. I was pleasantly surprised with the cleanliness and ease of everything. We did need to ask for extra sheets for the pullout bc they were not in the room, and even with the owners dealing with a family emergency they were very attentive and we had everything we needed. It was an easy 17 minute drive to UMass and very affordable.»

«Love the warm cookie!»

«The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.»

«No staff present. Self check in and out. Facility was pleasant, fairly quiet and clean.»

«First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the ...

«The only thing this place had was a comfortable bed. Customer service was non existent. Waited 5 minutes for someone to show up to the desk. No bell to ring. When asked where I could park he pointed to the front area. When I got to my room I found out the was parking in the back closer to my room and stairs. Get in the room and the fridge was filthy! Left over used butter stick. Splatter of who knows what inside. Tried to call the front desk. Guess what?? No one answered. Tried 3 different ...

«Really convenient»

«Very clean and pleasant place to stay, however the older female morning desk clerk was very unpleasant and was not helpful at all. Everyone else was great! She had a major attitude.»

«Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.»

«It was a clean room and had all the amenities, I also liked that they provided some snacks as I came in late night. The only issue I had was when other people closed their doors it sounded like someone was hitting my door.»