Hoteller nær Westfield Galleria at RoSevilla

«The hotel I stayed at was amazing, and I will return to it when I visit family again. They don't have a bellman because it's not that type of facility. Despite this, they assisted me with my luggage when I arrived and left. Due to my disability, I am unable to lift my suitcase either from my car or within the hotel. Upon my arrival, they sent someone to assist me, and my suitcase was heavy. He came into my room and put it on the luggage rack. I have no idea what I would have done without their ...

«Would have given 5 stars, but unfortunately had an issue at check-in. I was informed upon arrival that my one-bedroom double bed suite (which should have included a separate living room, kitchen, and pull-out sofa bed) had been switched to a studio suite with a king bed and a pull-out sofa bed. I was not contacted or notified of this change in advance. The front desk staff was very kind, and I appreciate their professionalism, but finding this out at check-in—especially with a group of four—was ...

«Lack of lighting. Nobody at the front desk answers the phone. The sound of traffic was loud all night and disrupted our sleep. The push carts were all wobbly. Not impressed. Guest kept knocking on our door and disappearing. Will not return.»

«Our stay was very nice but paying a parking fee every night was kind of disappointing. The cost of the rooms were quite expensive so I would have been happier not paying a parking fee. But overall, the hotel, staff and checkin process was great.»

«Here for basketball tournament with the family. The first thing my son said was it smells like cleaning products. My husband’s response was that’s a good thing. Everything in the kitchen bathroom and bedding was extremely clean and updated. We will definitely be back here for the next games.»

«The staff at the front desk were very friendly and accommodating during both check in and check out. Both processes were a breeze and they explained the amenities of the hotel thoroughly. They went above and beyond to help us find items we had forgotten at home. Room was clean, the bathroom was clean and stocked, and the bed was comfortable. It was an overall great stay!»

«loved it»

«Hot tub broken but no sign AC in room only cools one side of room Broken elevator meant I had to climb 3 flights of stairs.. (57 yrs old with bum leg)»

«Never received a check out receipt. Get them to print you a copy.»

«Housekeeping staff was great. Parking fee was not my favorite.»

«If you want a quiet place to sleep this isn’t the place. The hotel is close to the highway which makes it loud. The fridge makes loud humming, the air conditioning is loud and off button was missing. You can hear clearly when the upstairs turn on the air conditioner and water. 630am Sunday morning we were woken by loud blower and hedge trimmer. I called front desk and they told me it was in front of the hotel but didn’t know of there was a sound ordnance. I have never heard people being able to ...

«Clean room, polite staff. The breakfast bar was a little slow, but okay.»

«One of the worst Best Western's I have been to. Long check in line. staff was unhelpful. Door lock did not work. Locked out of room several times. Breakfast was terrible and mostly gone by 8:00 even though it was supposed to be opened much later.»

«The clientele were a little eclectic, and the rooms were in need of some updating. The best part of the room was the water pressure and warmth of the water in the shower.»

«Room was very roomy and clean. Breakfast was good. Family friendly »

«We were very pleased with the cleanliness. »

«Extremely clean casino, great dining options and exceptional rooms!»