Hoteller i Western Suburbs – Best Western i Western Suburbs, Illinois

«Had to switch rooms after the 2nd night. The ceiling was leaking water. There was black mold on the ceilings in the closet and bathroom. The 2nd night the air conditioner plug outlet sparked a flash fire and I had to unplug the cord. We were transferred to another room that was better but smelled like mildew. The out areas had broken glass on the walkways and in the parking lot. Dog crap and vomit on the sidewalks, exterior doors that were broken. Staff was friendly but showed little interest ...

«great breakfast and the lady there in morning was fabulous.»

«Great»

«The room was cheap, so I didn’t expect luxury, but it honestly deserves a 2-star rating. On the bright side, check-in was super fast, and the staff was really nice. The location is convenient right by the highway, with a mall and lots of places to eat nearby, plus there’s plenty of parking. Breakfast was actually pretty tasty, and the room looked clean at first glance. But the room comfort was a total mess. The biggest issue was the smell — it was awful, like someone had smoked inside and they ...

«Great breakfast, parking lot safe»

«We stayed 3 nights, second day put the hanger on for maid service, got back that night, didn't happen. Went down and got towels, they apologized put us on a "list" to get cleaned, got back that night, still didn't clean and no towels. Went back down at 9 pm and got towels. They never cleaned our room. Breakfast lady was very nice.»