Hoteller nær West Town Mall

«Everything was nice and clean. The breakfast had many selections, but unfortunately every morning was similar and eggs were too soft for my liking and the meat options had non-pork item only once. There are many chicken, turkey and beef options available so it would be nice to focus on meats more total people can eat. The south is inundated with pork meals everywhere. »

«Great breakfast nice rooms front desk excellent»

«Called to confirm I could check in early. Waited for ~15min in the lobby before anyone showed up to assist me. Bed was comfortable but unfortunately the room smelled very damp. Reading lamp, regular light, and outlets on one side of my bed did not function correctly. AC was cold which was appreciated.»

«Nice location but the building was not very clean and there is no elevator which makes it difficult for older people.»

«Breakfast was outstanding! Happy hour was added bonus with food! Staff was super friendly and attentive. Only issue we had was we found a huge roach in the bathroom floor corner one morning maybe came out of the shower drain, but the housekeeper came and cleaned it up immediately. Will stay here again for sure!»

«Pleasantly suprised. Clean, quiet, comfortable, and spacious room. Easy on and off I40, nice location.»

«The entire hotel was very clean. The staff was friendly and everything was better than we expected.»

«We were just there for an overnight, but the hotel was nice. Front desk staff was super friendly.»

«The staff was nice! Everyone greeted us everytime they saw us. The carpets in the halls were very stained. Our first room smelled (closed up and old), the curtain wouldn’t open and had stains on them, the sink wouldn’t drain. The last issue got me to ask for a new room after being told maintenance would come and didn’t appear they had. Our second room was better however you could see the walls were painted with 2 different colored paints.»

«You get what you pay for. It was perfect for a place to sleep, but not a luxury hotel. We were mainly busy and the location was great for going between West town mall and Turkey Creek.»

«The property could have been better maintained and the room cleanliness was atrocious. The blanket and sheets had stains and some hair was noted in the bed as well. On the bright side the staff went out of their way to make it right. Lastly the bed was way too soft. I hope that they address these issues.»

«Breakfast wasn’t included.»

«Nice place and the staff were very friendly and helpful. Room with 2 queen beds was very large and spacious and very clean. Complimentary coffee and tea in lobby area was a great treat. Did not have a chance to go to the breakfast but I heard from others that it was great. We also utilized the washer and dryer on the first floor which came in handy. Detergent was given to us for free by staff. Would definitely recommend this place and revisit when we get a chance.»

«Mobility accessible room is fine, but the bathroom door is a “barn door” type- it was very hard to open and close. Otherwise, it was a very nice stay»

«This is next to the expressway. I was not able to sleep the entire night due to the noise!!»

«We’ve stayed at several hotels in Knoxville and this is definitely one of our favorites!»

«Perfect place for our little family & the kids loved the pool!»

«Friendly staff clean rooms»