Hoteller i West Shore

«For as new as the hotel is, the room was in horrible shape. Dirty, beat up, damaged.»

«The hotel was very nice, clean, and well-maintained overall. Our only complaint was the housekeeping service. On our first full day, our room was not serviced at all, the beds weren’t made, we didn’t receive fresh towels, the trash wasn’t emptied, and nothing was cleaned. Since our room didn’t have a phone, I had to go down to the front desk to ask about it. They explained that guests need to request housekeeping in advance because not everyone wants their room serviced. While I understand that ...

«Plenty of parking. Night staff were very friendly. Room was spacious, clean and the beds were comfortable. Good shower pressure and plenty of hot water. Would stay there again. Breakfast was continental- no frills.»

«Wonderful stay!»

«Expedia listed this property having free internet, but you had to become a Wyndom member or pay for WiFi use. The property was older, but clean and had a microwave, fridge (no freezer in the fridge which was inconvenient), TV, breakfast, one complimentary alcoholic drink per guest (unfortunately I left before breakfast and don’t drink, so I can’t comment on quality) coffee maker, The only dealing I had with the staff was the front desk and they were very pleasant and helpful.»

«Great breakfast. Tables cleaned when vacated. Staff was welcoming. Lots of parking Only knock is the shower had a bit of pink mold around the shampoo dispensers like it hadn’t been sanitized in a while. Enjoyed our stay.»

«Great stay»

«Rooms are dirty the hotel as well»

«The staff was friendly and helpful. The breakfast was amazing! My room was very clean and comfortable»

«Clean facility»

«Contort clean excellent attention»

«The room was very nice. Staff very friendly»

«Great property»

«Clean hotel, one of my favorite places to stay in Lawrence.»

«The room was clean.Bed was reasonably comfortable. Parking was good. Breakfast items were varied however, the hot breakfast was definitely not hot and there was not any staff to keep tables and serving areas clean. The trash receptacles looked like they had not been cleaned/wiped down at the very least for several days.»

«My room was downgraded to a room with a tv that worked due to their new tvs in some rooms not being set up. I tried endlessly to get the room downgrade price difference refunded. Robert, the GM, continues to neglect calls and emails from Expedia (who I booked through). This hotel is in dire need of renovation (bath tub + ceiling had mold) and the front desk staff seem just as unhappy to be there.»

«This hotel was like stepping into the past! It at one time was VERY GRAND and currently is now located in a very depressed area of Topeka. The State Capitol! It was very sad and depressing to see the current situation of this hotel. The breakfast buffet in the morning inside the atrium was lovely and attended by staff. No problems encountered except sadness for the current condition of this area likely due to economics.»

«There’s no breakfast option available»

«Nicely decorated room but it smelled so musty and upon checking in our room, we found hair on the bathroom counter. It was remedied immediately. The hotel is a 5 minute walk to the performing arts center. Street parking is free.»

«Great stay»