Hoteller i West Shokan

«Average place»

«Wonderful stay! They even called to make sure we were checking in/made special arrangements for us to arrive late. Excellent location. Just be mindful you probably won’t have cell signal—but the WiFi works so well I hardly noticed I didn’t have reception. Would definitely stay here again!»

«Room was spacious, quiet and spotlessly clean. Bed was comfortable, shower was hot with great pressure. Only there for one night but very impressed.»

«nice big rooms and great lounge with lit up fireplace. I was there out of season and bar and restaurant were not open all days - check before you going if that is important to you»

«The service was decent. The facility was dog eared, down at heel, tired. The room was dank, unventilated, smelled of stale cigarette smoke, the carpet tacky with unrinsed cleaner, just generally eeeww. And there were quite a few sketchy people hanging around outside, which on top of the poor venue, made me change my mind about staying. I got my deposit back and kept driving. A sadly ‘no thanks’ experience.»

«I loved to stay»

«it was just mediocre nothing special»

«Clean and nice pool»

«The staff were great!»

«Bad»

«We booked the cliff view with balcony room based on another reviewer’s recommendation and it was worth it to sit outside and enjoy the view. Decent room, nice breakfast spread for the fruit (including avocado) and yogurt crowd. Self parking with a couple of accessibility spots. There is also hiking trails adjacent to the property.»

«Clean room, cozy beautiful area and place»

«The entire place smelled like marijuana, cigarette smoke, or fragrance to try and cover up the other smells. They are using the hotel for over flow of section 8 housing so there are homeless people all around the property and in the hotel. There were people doing drugs outside the hotel and no staff member did anything about it. I did not stay and asked for a refund where the staff was very dismissive. I ended up getting a refund from Expedia. I would not recommend this facility and do not ...

«overall great place to stay easy and convenient»

«Super fun stay, had a great room, the outside firepit is a nice touch, breakfast was amazing!! Would go again, love the Catskills!»

«So, we booked this about an hour ahead of being there. When we showed up, the office was closed. There was a sign on the door addressed to another guest and a phone number on the closed sign. Called the number and the owner of the property answered and apologized that he did not see the reservation come in and was away from the property. He asked us to wait 30 minutes so he could return to check us in. It got mostly better from there. Check in was pleasant and the owner was very apologetic ...

«The staff was either incompetent or rude. No one to help with bags. After asking to have the room cleaned and being told it would be cleaned in a few minutes; it still had not been cleaned 2and a half hours later. No full length mirrors anywhere. The safe was unreachable if you were short. Some of my friends rooms did not have hot water. My friend had a mani/pedi appointment. They took her 40 minutes late. She could only have one service. Wish I had saved the money and stayed at the Marriott.»

«Front deck is super nice!»