Hoteller i West Salem

«We made the mistake of staying across the street and were encountered with a mouse in our room, ants in the bathroom, and a hole in the wall where the mouse got in. Their resolve was to spray raid in our room. We couldn’t breathe so we had to leave. Your establishment is Taj Majal and your staff heaven sent. We could not have been treated better. Charlotte at the front desk and Lucy from housekeeping are to be applauded for their professionalism and customer service. Thank you very much. »

«Very clean. All employees very polite and accommodating..breakfast was great along wiith Flora whim was serving.»

«When we got to our room the first thing we noticed was the bed had something on it that looked disgusting. So we were switched to a different room. The next morning I got in the shower and there was black hair on the wall and floor of the shower. I had to clean it before I could take my shower. We rented 3 rooms for that night because we were moving and our family needed to stay also. At least the breakfast was nice the next morning. »

«Yes»

«Basic customer service. Somewhat clean but scratchy area. Room smelled like cat urine. Bathroom dated and had mold on tile in tub and rust in bottom of toilet . Was anxious to leave next morning»

«Rude staff - acted like my presence at check-in was nothing but a nuisance. The carpet in our room looked like it hadn't been vacuumed in quite a while. Absolutely no free continental breakfast - the small dining area's lights were off and no food or coffee was available all 3 days we stayed there. This was the only hotel to stay at in this small town, so we had no choice.»

«Manager and staff were extremely friendly, check-in was fast, the room was spotless, climate control functioned exactly as it should, and my husband and I were very comfortable in the bed. We recommend this Super 8!»

«Parking was convenient. Staff were as friendly. The room was clean. »