Hoteller i West River

«The staff were very nice and welcoming, and the rooms were clean and spacious. That said, breakfast was just day-old pastries and lukewarm coffee, which was disappointing. The biggest issue was with the Expedia Platinum perks. We usually book VIP hotels for the benefits, but they weren’t really honored here. The 20% food and beverage discount that was advertised couldn’t be used because the hotel doesn’t actually have a bar or restaurant. Also, before check-in we were offered early check-in and ...

«When staying here you have to treat it like a visit to grandma’s 200 year old house. Our room was on the third floor (no elevators) with slanted ceilings and bathroom down three steps. It was quite small and didn’t have many amenities (such as body wash or a microwave) and our window was tiny. The air conditioner vent was positioned next to the bed and blew air directly on us as we slept (quite unpleasant). Additionally the door to our room does not fit properly and lets all the bright light ...

«Great spot to stay! Had the pleasure of checking in with Trendy- an amazingly refreshing soul that is passionate both about his job and customer satisfaction. I felt very welcomed and informed upon arrival- and he was key in making that happen. The property is worth more than what you pay. Spacious rooms, comfy beds, warm water, and close to a mall, bowling alley, and more shopping centers. It offers an on property bar/restaurant, large/deep life-guarded pool, a well stocked gift shop with ...

«Highly recommend!»

«staff and facilities were excellent. I would put slip prevention in the shower»

«Very well kept and clean rooms Rooms although are a little cramped but well maintained»

«Clean room Excellent staff»

«Awesome, I love staying here»

«It wasn’t the property or the room.. It was the unfriendly staff members. Not a single smile from the second we walked in… the front desk act as if we were bothering them.. never again»

«The rooms were not properly cleaned before arrival. The towels weren’t restocked completely for the little that was cleaned. The only thing truly good about it was the location. The toilet barely flushed. The hot tub in the room was disappointing. The ironing board was warped and broken. The soap and shampoo they give you as a courtesy destroyed my skin.»

«Nice stay at a decent hotel, the only issue is the funky smell in the corridors and that the restaurant closed at 9.15 pm!?»

«Wonderful facility. Enjoyed the on site amenities. The garden was an interesting twist.Stayed in the Barn, a little tight for two people but well designed space. I would recommend if in the area.»

«Nice spot with access to downtown St Michaels. The only unfortunate part of our stay was the restaurant was closed for renovations. Staff was kind and helpful during our stay and the room was very clean. Property right on the canal; so perfect for boaters too!! Also- dog friendly, we appreciated the accommodations for us and our pup.»