Hoteller i West Point

«We have stayed here 3 times in the last 2 months and the pool has been closed all 3 times for maintenance»

«Very nice facility. »

«Did not feel welcome by staff. Room was in bad shape. Did not feel like in safe place, and was contatced by homeless people outside, do not want to go back. Spent 16 days in various places for vacation, this was the worst place for my trip.»

«Completely satisfied. I would recommend it to anyone.»

«The check in process was great the employee was very informative and helpful with questions. The property was easily accessible and located within short drives to food & shopping locations. »

«Excellent place to take your kids. »

«Such nice staff!»

«SpringHill is conveniently located within walking distance to several restaurants, shops and gas stations. The staff are always very friendly and professional. I always have good experiences staying here.»

«The dryer was not working »

«Staff was friendly and helpful, room clean. This was a random trip so stayed 1 night»

«Very nice staff and well kept amenities.»

«The staff were fantastic and everythingnappeared clean. The hotel does seem in need of some love.»

« I do a lot of traveling. I don't understand why some cheaper hotels insist on pushing people out for their convenience of cleaning after we pay $75 for barely 12hrs of time without being disturbed several times in the morning starting before 9am knocking on doors and calling rooms. What has happened to customer service? Travelers don't want consecutive morning reminders that check out is 11am. When I didn't answer the room service because I was half asleep when they knocked they actually opened ...

«Property was under a ton of renovations. Complimentary breakfast was in a room that was being renovated, the shower was barely lukewarm, the elevator inspection expired 02/2026. Just a terrible experience. »

«Great stay. Breakfast was good with great selections including eggs and sausage. Front Staff (Alexis) was excellent!»

«This stay was a bit Jekyll & Hyde... The property and location were wonderful. The staff was friendly and somewhat helpful. The room, however nice, was not clean. We literally had to go out and purchase Lysol wipes and clean our own bathroom, We made the front desk aware and their response was kind and understanding. However, we were promised a reduced rate for the trouble and did not receive it (I called the front desk 4 times since receiving my final bill and couldn't get anyone on the ...

«This was a very nice get away that's affordable. It was our first time staying and my husband and I both enjoyed ourselves. The room was VERY cleaned and the bed was super comfortable. Also had a let out sofe to sit and watch TV. AC will blow you out of the hot tub haha»

«We will definitely stay here again! The bed and pillows were very comfortable and the motel was quaint and very clean.»