Terrasse/patio

Anmeldelser av West Palm Beach Marriott

3.5 out of 5
West Palm Beach Marriott
1001 Okeechobee Blvd, West Palm Beach, FL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 403 av totalt 894 anmeldelser." "
Rangering på 8 − Bra. 293 av totalt 894 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 894 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 894 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 894 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Trude

Likte: Renhold, personale og service og romkomfort

8/10 – Bra

Per og Lillestrøm

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helt ok, men noe lytt fra gang til rom
Helt ok , men man hørte folk lett i gangen fra rommet. Veldig bra frokost

10/10 – Utmerket

Bev

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was close to PBI - unfortunately the shuttle didn't start till 6 am but Uber was reliable and on time. We enjoyed our room and the bar area for a light snack.
Bodde her 1 natt i april 2024
Svar fra Director of Front Office den 27. apr. 2024
Dear Bev, We are delighted you chose to stay with us at West Palm Beach Marriott. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We look forward to welcoming you back for another pleasant visit soon.Warm Regards, Jeffrey Tenner, Director of Front Office

10/10 – Utmerket

Dania

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room had a slight musty smell, otherwise good.
Bodde her 1 natt i april 2024

4/10 – Dårlig

John

Likte: Personale og service og overnattingsstedets bygg og tilstand
No notification of charge for parking.
Bodde her 2 netter i april 2024
Svar fra Director of Front Office   den 19. apr. 2024
Dear John, Thank you for sharing your feedback with us. We regret to learn that your recent experience fell short of your expectations. Transparency is paramount to us, and we make every effort to communicate all charges, including parking fees, clearly on our website for guests to review before booking. We appreciate your input and hope you had a pleasant overall stay. Thank you again for being our guest. We wish you all the best. Warm Regards, Jeffrey Tenner, Director of Front Office

8/10 – Bra

Jeronimo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and well located.
Bodde her 1 natt i april 2024
Svar fra Director of Front Office den 13. apr. 2024
Dear Jeronimo, Thank you for including West Palm Beach Marriott in your travel plans. We are pleased that you enjoyed our convenient location and that we were perfectly situated near everything that you planned to see and do during your visit. Your satisfaction brings us great joy, and we appreciate you sharing your experience for the benefit of future guests. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay.Warm Regards, Jeffrey Tenner, Director of Front Office

8/10 – Bra

Shelley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed our stay
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Ken

Likte ikke: Renhold og personale og service
Staff was rude and abusive Did not service room
Bodde her 5 netter i februar 2024
Svar fra Director of Front Office den 24. feb. 2024
Dear Ken, Thank you for evaluating your recent stay with us. We sincerely apologize for the behavior of our associates and the service concerns during your visit. We will share your issues with the appropriate individuals to ensure a better guest experience in the future. Thank you again; we hope you will reconsider another visit so we can show you the hospitality you deserve.Warm Regards,Jeffrey TennerDirector of Front Office

6/10 – Grei

Larry og Cherokee Ridge AL

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and convenient. No heat and refrigerator did not work. Rooms showed alot of wear and tare. Several attempts to fix but no results. I feel I did not get my $400. worth of stay.
Bodde her 1 natt i februar 2024
Svar fra Director of Front Office den 14. feb. 2024
Dear Larry, Thank you for taking the time to review your stay. We are extremely sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We also apologize for the maintenance issues you faced and will be addressed to them. We understand your frustration and are grateful for your patience. We hope you will give us another opportunity to provide you with the flawless hospitality we are known for.Warm Regards,Jeffrey TennerDirector of Front Office

6/10 – Grei

cynthia

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Great, impeccable staff. However, facilities need an upgrade
Bodde her 2 netter i januar 2024
Svar fra Director of Front Office den 5. feb. 2024
Dear Cynthia, We appreciate you being our guest and sharing your observations. We are pleased to read that you enjoyed your stay with us and the service delivered by our associates. Your comments regarding the room updates have been noted, and we are pleased to share that a revitalization project is scheduled for this year. This remodel is part of our ongoing commitment to providing our guests with an inspiring and contemporary experience. We hope you will consider staying with us again to see the improvements firsthand.Warm Regards, Jeffrey Tenner Director of Front Office

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Alberto

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This could be a good hotel, the price/quality is not there. It is very old...
Bodde her 2 netter i januar 2024
Svar fra Director of Front Office den 1. feb. 2024
Dear Alberto, Thank you for choosing our hotel for your recent stay. We regret that you were disappointed with the rate of your visit. Many guests see us as a good value, and we work to keep our pricing competitive with other hotels in the area. It was our pleasure hosting you, and we hope you will choose to stay with us again on a future visit to West Palm Beach.Warm Regards,Jeffrey TennerDirector of Front Office

6/10 – Grei

Amani

Reiste med en gruppe
Likte ikke: Renhold
I liked the service of the bistro. I didn’t like the lack of cleanliness, the very old gym equipment and absence of renovation of the bathrooms at least.
Bodde her 3 netter i januar 2024
Svar fra Director of Front Office den 28. jan. 2024
Dear Amani, It was a pleasure having you stay with us. We are glad you enjoyed most of your visit and your time at the Bistro Ten Zero One. However, we apologize for the cleanliness issues you experienced and that you did not appreciate certain aspects of your accommodations and fitness center. Your constructive feedback will be shared with the appropriate teams for a better guest experience in the future. We hope to have another chance to provide a better experience on your next visit. Warm Regards,Jeffrey TennerDirector of Front Office

4/10 – Dårlig

Haewon Helen

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is dated and not very clean. The front desk was nice though.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Leslie

Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Carole

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not good!
Room was falling apart! Construction paper on window-didn’t tell us!! Hook falling off in bathroom! Closets are ridiculously small!
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Estefania og West Palm Beach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
fees were confusing
Bodde her 1 natt i desember 2023

8/10 – Bra

Renee

Bodde her 4 netter i desember 2023
Svar fra Director of Front Office den 20. jan. 2024
Dear Renee, We are happy you chose West Palm Beach Marriott for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warm Regards,Jeffrey TennerDirector of Front Office

10/10 – Utmerket

YULAN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Jessica

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, walking distance from theater & shops. A little disappointed that WiFi wasn’t included.
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Wolvynz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place but i wasn't ok with the parking' fee
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

william

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I drove from the panhandle of Florida and chose this hotel for its convenience to catch an early flight. I woke up to a shower that would not drain and full of two inches of dirty water. Being in a rush to catch a flight I did not have time for the maintenance staff to come and look at it. What a waste of money. Staff were very nice.
Bodde her 1 natt i desember 2023

8/10 – Bra

Christin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michael

Bodde her 1 natt i desember 2023

8/10 – Bra

Hugh

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Elizabet og boca raton

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean, in good area and at most very friendly. The room service was horrible on both time we ordered.
Bodde her 2 netter i desember 2023

6/10 – Grei

Kathleen

Forretningsreisende
Likte: Personale og service
Very ttired hotel
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gislaine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Philip

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Inconvenient and unpleasant neighborhood. No assistance checking in. Broken television in first room. Moved to another room with a leaky faucet that kept us up all night, and engineering could not repair.. Inexperienced front desk. Dilapidated property. Very expensive for the quality.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Robert John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ive been staying here for over 6 years. They don't charge for parking and very conveniente to I 95 and the beaches.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not walking distance to downtown.
Bodde her 1 natt i desember 2023

6/10 – Grei

Mitchell

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Comfortable, but could use some investment
Hotel seems a little long in the tooth for a Marriott. Drop ceilings in the bath make it seem old, in need of an update. Location is a little isolating for walks. Food and bar service was good, can recommend the hotel restaurant. Pool was nice, comfortable place to hang out, except for road noise.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was extremely friendly and everything was extremely clean. Bar had great food and drinks.
Bodde her 1 natt i november 2023
Svar fra General Manager den 29. nov. 2023
Good day Daniel,Your kind words are much appreciated. It's delightful to hear that our friendly team members and clean accommodations helped make your visit that much better. Thank you so much for the review, and we hope to see you again soon. Sincerely,The West Palm Beach Marriott Management Team

4/10 – Dårlig

Seana

Bodde her 2 netter i november 2023

10/10 – Utmerket

Michael og Somers Point

Bodde her 1 natt i november 2023

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One Night Stay
We love it. Super friendly. Clean. Definitely book again.
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 30. okt. 2023
Good day Jennifer,Thank you so much for the high rating. We're delighted to know that our clean accommodations and friendly service impressed you during your visit. We can't wait to host you again soon!Sincerely,The West Palm Beach Marriott Management Team

2/10 – Forferdelig

Ramiro

Bodde her 2 netter i oktober 2023

8/10 – Bra

Ram

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay and enjoy a vacation or even spend a weekend. The bathroom although good needs some improvement, such as at least one or two hooks to hang your shorts, towel etc. Staff is super help!!!
Bodde her 7 netter i oktober 2023
Svar fra General Manager den 17. okt. 2023
Good day, Ram,It's good to hear you enjoyed our friendly staff and had an overall comfortable stay with us. We're grateful to call you our valued guest, and we cannot wait to welcome you back for a better experience.Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

candace

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly. I experienced a welcoming environment throughout my stay.
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 10. okt. 2023
Good day Candace,It is an honor to have earned a perfect rating for your recent stay with us. Our team will be ecstatic to know that you appreciated their wonderful service and that you felt welcomed. Your appreciation means a lot, and we look forward to seeing you again. Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

Ranjit og Miami

Reiste med partner, Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Everything was perfect Reception was very polite, helpful and extremely accommodating. The only objection to had was room service breakfast was served in paper bags with no plates or silverware? Which I was told is new way, modern. When companies pained it was served properly but the time taken ? Omellate was cold toasts were soggy and coffee was cold? Never ever order room service.
Bodde her 1 natt i september 2023
Svar fra General Manager den 26. sep. 2023
Good dayHaving you stay with us was a delight, and you can always count on us to deliver top-notch hospitality. Your feedback about the breakfast will be shared with our food and beverage team, and we apologize for any dissatisfaction with the offerings. However, we are pleased that this did not impact your overall experience. It would be an honor and a pleasure to welcome you back anytime to West Palm Beach Marriott.Sincerely,The West Palm Beach Marriott Management Team

8/10 – Bra

Ava

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Housekeeping left cleaning product in my bathroom 2 days in a row. Battery in safe was dead so I could not lock up valuables. Freezer tray in fridge was broken. Did appreciate the quiet experienced on my hotel floor (8th floor)
Bodde her 4 netter i august 2023
Svar fra General Manager den 22. sep. 2023
Good day Ava,While we're happy to receive a high rating, we're sorry to hear about any issues with our amenities. This is never our intention, and our housekeeping team will be sure to look into all your comments further. Please consider coming back to join us again at some point in the future. Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

Rey

Bodde her 1 natt i september 2023

4/10 – Dårlig

Alex

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor management
We book 2 rooms and we’re not happy after our first night after getting all of our thing settled, we had a room with a wall and ceiling leak which apparently was known to the hotel. We made notice of the problems and we had a busy several days getting our daughter into college nearby. Got very little sleep with the dripping water 1st two nights. Our biggest negative observation was no one from Management offered any apology for inconvenience.
Bodde her 2 netter i august 2023
Svar fra General Manager den 5. sep. 2023
Good day Alex, Thank you for staying with us while you helped get your daughter settled and for taking a moment to share your concerns. Please accept our sincere apologies that you were not entirely comfortable during your visit and that we fell short of providing a satisfactory response and solution. What you have described is not representative of a typical experience, and we assure you that the appropriate team members will be looking into these matters. We cannot change the past, but we truly hope that we will have the opportunity to host you in the future to deliver a stay that better represents our true value. Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is a very clean, very eco-friendly. The only thing that missing the pool is so quiet for visitors.it would be good if there is a place that can offer like even soft beverages. Some easy relaxing music would be a plus. Location perfect to explore the area.
Bodde her 3 netter i august 2023
Svar fra General Manager den 31. aug. 2023
Good day,Thank you so much for your comments, and we are so happy to know that our clean accommodations were the highlight of your stay. We are always looking for ways to improve, so we will keep your other comments in mind for the future. Please consider joining us again soon. Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

Ehsan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the convention centre, clean rooms and wonderful service. I would stay again.
Bodde her 9 netter i august 2023
Svar fra General Manager den 28. aug. 2023
Good day Ehsan,Thank you so much for the five-star rating! We're thrilled you enjoyed our clean rooms and attentive service during your visit. Please come back and join us again at some point soon. Sincerely,The West Palm Beach Marriott Management Team

8/10 – Bra

Negin

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
close to the convention center and restaurants.
Bodde her 6 netter i august 2023
Svar fra General Manager den 28. aug. 2023
Good Day Negin,With so many options to choose from, we are pleased that you chose us for your accommodations. It is wonderful to know that our location was ideal for your time in West Palm Beach, and we hope that you rested comfortably in your room. Thank you for the great rating, and we aim to earn that final star on a future visit. Come back soon!Sincerely,The West Palm Beach Marriott Management Team

6/10 – Grei

Martha Rita

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
El Hotel bien, excelente ubicación, limpieza! Pero en la página ofrecen el Wifi de gratis y resulta que cuando llegas lo cobran! Ósea que es una publicidad engañosa
Bodde her 2 netter i august 2023
Svar fra General Manager den 30. aug. 2023
Good day Martha,Thank you for your feedback. We're glad you liked our hotel and location, and housekeeping will be proud you appreciated their attention to cleanliness. Our apologies, however, for any misunderstanding regarding our WiFi. It is indeed a complimentary feature that we are pleased to offer. Nevertheless, we hope you had a terrific getaway overall, and we hope to see you again. Sincerely,The West Palm Beach Marriott Management Team

6/10 – Grei

Jonathan

Likte: Renhold, personale og service og romkomfort
Stay
The toilet did not flush when we first got there. This was fixed. The shower flooded a little bit the first time we used it. This was fixed.
Bodde her 2 netter i august 2023
Svar fra General Manager den 26. aug. 2023
Good day Jonathan,Thank you for taking the time to share your thoughts with us. While we are disheartened that we were unable to meet all of your expectations, we are glad that our team was able to provide solutions for each issue. Please consider booking another stay with us, so we can show you an even better stay. Sincerely,The West Palm Beach Marriott Management Team

10/10 – Utmerket

William S

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Danielle

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023