Hoteller i West Liberty

«Clean rooms, helpful staff»

«we loved the beds and they were so very comfortable. The staff was amazing except for letting us know that breakfast ended at 9 AM instead of 10 AM during the week so we missed the first breakfast but made it the other days.»

«Very disappointed in the condition of the room. It wasn’t as clean as I expected. There was one ice machine for three floors, and it was broken so the staff tried to compensate with bags of ice if needed. These days no frills is expected but this was beyond. They charged us two different type of fees plus $4.72 per day to park. This was not expected from an Expedia booking. They had decent fresh food for breakfast nothing fancy but adequate with good hit coffee. There was a pool but again you ...

«Clean room, business friendly»

«The staff members were all OUTSTANDING and KIND. Primary the front desk ladies, bit also the breakfast ladies and housekeepers! This only happens through the efforts of local management. Recruiting and training the right people and maintaining a supportive environment, but also one that demands great customer care. “Someone is doing things right.” Thanks we’ll be back.»

«Very clean room and the staff was great»

«The property was very nice. The rooms were clean and spacious. The staff wad amazing. Breakfast omelet was very good.»

«Na»

«the place was ok breakfast was a joke. Biscuits and gravy,corn flakes and a couple of muffins.Meh.»

«The staff didn’t do the rooms and didn’t bring clean towels. I had to go to the front desk to get towels. I left the tag on the door for room service. The woman who was supposed to do our room said she knocked early and didn’t get an answer. I explained that we put the tag out early and wasn’t there.»

«Everyone was very nice!»

«Property was very good staff poor»

«We liked the coziness of the lobby and the availability of coffee, tea and hot chocolate 24/7. The room is very modern and clean with updated bathroom and walk-in shower. No towel hooks on the bathroom walls, however which made it awkward. Our biggest disappointment was the dining room being closed for cleaning during breakfast hours.»

«Leanna at the front desk was great, rooms were very clean & comfortable; breakfast was excellent. We would stay again!»

«window casings and insulation falling out of windows, tissues stuck in peep hole in the door, door did not shut tight, bath tub/shower dirty»

«The room was dirty. Comforter had stains as did the pillows. There was a weird smell and even the main door had a large gap on the side of it. Not planning to stay here ever again. Already booked my next 3 weeks of travel elsewhere! It’s cheap but not worth it.»

«Breakfast needs improvements!!’ Cleanliness needs a lot of improvement and needs to be remodeled»

«Great stay. Most comfortable bed and pillows. Breakfast was pretty good. Staff was very friendly and knowledgeable»

«Check in was very fast. Staff were very polite. The room was very clean and very quiet. great location»

«Ekstremt nedslitt, elendig service, mye støy av aircondition, dårlig isolering så mye støy fea freeway på rommet. Ingen frokost som lovet ved bestilling. Ankomst/ innsjekk mi te mest om en dårlig skrekkfilm fra 60-tallet, veldig hyggelig personell ved utsjekk. Har hatt en del motellopphold av varierende standard tidligere, men dette var definitivt det verste. »